2023 Sandy Beach Park Attendant_Custodian PWS.pdf

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

INSTRUCTIONS: NOTICE TO OFFERORS

PARK ATTENDANT & CUSTODIAL SERVICES FOR

SANDY BEACH RECREATION AREA

CORALVILLE LAKE PROJECT, IOWA

1. REQUIRED SAM REGISTRATION: Prior to submitting an offer, vendors must be actively registered in the System for Award Management (SAM) website. Registration instructions may be obtained, and online registration may be accomplished, at www.sam.gov.

2. SCHEDULE OF PRICES (CLINS): Offeror’s must quote on all items and entire quantities contained in the base period and all options to be considered for award. Offers received not complying with this requirement will be considered non-responsive and will be rejected.

3. WAGE RATES: Prevailing Wage Rates will apply for any award resulting from this solicitation. See the included Wage Determination, and contract clause FAR 52.222-41, Service Contract Labor Standards for details

4. DOCUMENTS TO RETURN: In order to be considered responsive, offerors shall complete and return all the following:

Solicitation Cover Sheet, including taxpayer ID number, CAGE code, point of contact, phone number and email address.

First page of solicitation, including offeror’s complete mailing address, telephone number, offeror’s name, title, and signature.

Schedule of Prices (CLINs).

Offerors must complete all fill-ins and assure all return pages are received by the due date and time shown on page one of the solicitation, at the address indicated below. The envelope must be marked with the Solicitation Number and Project Title. Quotes may also be e-mailed directly to christopher.a.mccabe@usace.army.mil.

U.S. ARMY CORPS OF ENGINEERS

CLOCK TOWER BUILDING – P.O. Box 2004 Attn: Contracting Division – Troy Robbins

ROCK ISLAND, IL 61204-2004

W912EK-23-C-XXXX

6. TELEPHONE NUMBER: Offerors must provide on the first page of this solicitation a telephone number at which they can be contacted for a period of one week following the due date of this solicitation. Quotes from persons who cannot be contacted by telephone during normal office hours (8:00 a.m. through 4:00 p.m., CST) within the one-week period following closing of this RFQ will be considered non-responsive and will be removed from further consideration.

7. LENGTH OF CONTRACT: This solicitation includes a base and two option periods. See contract clause 52.217-9, Option to Extend the Term of the Contract.

8. SITE VISIT: Offerors who wish a site visit should contact the Project Office at (319) 338- 3543 to schedule an appointment. The point of contact is Darren Schneider, telephone extension #6305 or by email Darren.K.Schneider@usace.army.mil.

SCHEDULE OF PRICES (“CLINs”)

ITEM NO SUPPLIES/ QUANTITY UNIT UNIT PRICE AMOUNT

SERVICES

158 Days $ $ __

BASE YEAR - 2023

PARK ATTENDANT & CUSTODIAN, SANDY BEACH

Provide all labor, materials, equipment, and supplies as specified to perform Park Attendant & Custodian services for Sandy Beach Recreation Areas, Coralville Lake Project, Iowa, in accordance with the Statement of Work and other Attachments. Base Year Period of Performance: 2023 Recreational Season, April 24, 2023 through September 30, 2023 (158 days). Base Year Contract Period: April 1, 2023 through March 31, 2024.

TOTAL

AMOUNT: $_ __

ITEM NO SUPPLIES/ QUANTITY UNIT UNIT PRICE AMOUNT

SERVICES

158 Days $ __ $ __

OPTION

OPTION YEAR I - 2024

Provide all labor, materials, equipment, and supplies as specified to perform Park Attendant & Custodian services for Sandy Beach Recreation Areas, Coralville Lake Project, Iowa, in accordance with the Statement of Work and other Attachments. Option Year I Period of Performance: 2024 Recreational Season, April 22, 2024 through September 30, 2024 (158 days). Option Year I Contract Period: April 1, 2024 through March 31, 2025.

ITEM NO SUPPLIES/ QUANTITY UNIT UNIT PRICE AMOUNT

SERVICES

158 Days $ __ $ __

OPTION

OPTION YEAR II - 2025

Provide all labor, materials, equipment, and supplies as specified to perform Park Attendant & Custodian services for Sandy Beach Recreation Areas, Coralville Lake Project, Iowa, in accordance with the Statement of Work and other Attachments. Option Year II Period of Performance: 2025 Recreational Season, April 21, 2025 through September 30, 2025 (158 days). Option Year II Contract Period: April 1, 2025 through September 30, 2025.

TOTAL ITEM NO’S. 0001 THRU 0201 INCL: $________ __

***PLEASE ENSURE PRICING INCLUDES THE COSTS ASSOCIATED WITH SECTION

6 GENERAL SECURITY REQUIREMENTS AND GUIDANCE.***

PERFORMANCE WORK STATEMENT

PARK ATTENDANT & CUSTODIAN

SANDY BEACH

CORALVILLE LAKE PROJECT, IOWA

SECTION TITLE

1. GENERAL INFORMATION

2. GOVERNMENT-FURNISHED PROPERTY

3. CONTRACTOR-FURNISHED ITEMS AND SERVICES

4. PARK ATTENDANT SERVICES

5. CUSTODIAL CLEANING SERVICES

6. GENERAL SECURITY REQUIREMENTS AND GUIDANCE

TE-1 TECHNICAL EXHIBIT #1 “PARK ATTENDANT/CUSTODIAN SERVICE

SCHEDULES & FACILITY LIST”

TE-2 TECHNICAL EXHIBIT #2 “PARK ATTENDANT/CUSTODIAN SERVICE

AREA MAPS”

ATT-1 ATTACHMENT 1 “QUALITYASSURANCE MONITORING FORM”

1. GENERAL INFORMATION

1.1. BACKGROUND. Coralville Lake is a flood control reservoir in Iowa City, Iowa, with numerous parks and access areas managed by or leased from the U.S. Army Corps of Engineers. Park areas at Coralville Lake Project offer a wide variety of recreation facilities including boat launching ramps, campgrounds, full-service marinas, picnic areas, and sand swimming beaches.

1.2. SCOPE OF WORK. The Contractor shall provide all labor, materials/supplies, transportation, and equipment to perform park attendant and custodial services at the recreation areas known as Sandy Beach Campground and Day Use Area at the Coralville Lake Project, as defined in this Performance Work Statement (PWS). A map of Coralville Lake can be found at the website:

http://www.mvr.usace.army.mil/Missions/Recreation/CoralvilleLake.

1.3. REQUIRED INSURANCE. In accordance with the FAR Clause 52.228-5 titled

“Insurance-Work on a Government Installation” the Contractor shall obtain and maintain during the period of performance under this contract the following kinds and minimum amounts of insurance*:

Workmen’s Compensation statute**

Coverage complying with applicable State

Employer’s Liability . . . . . . . . . . . Minimum $100,000 General Liability/Bodily Injury. . . Minimum $500,000 per occurrence Automobile Liability . . . . . . . . . . . Minimum $200,000 per person

$500,000 per occurrence $ 20,000 property per occurrence

* Reference FAR 28.307-2 Liability, subparagraphs (a), (b), and (c).

** Iowa Insurance Division, telephone # (515) 281-5705

Iowa Division of Workers Compensation, telephone # (800) 562-4692

1.4. CONTRACT REQUIREMENTS. The Contractor or representative shall be onsite daily while work is being performed to ensure oversight of the contract. Park Attendant Contractor at minimum shall consist of a two-person team, each possessing a valid driver's license. Both persons shall perform all specified contract services daily, including weekends and Federal holidays. The term Contractor as used herein shall refer to both members of the Contractor team and all Contractor employees.

1.5. PERSONNEL REQUIREMENTS. Contractor shall be physically qualified to perform all work as specified in this Performance Work Statement. Such work includes but is not limited to providing services outdoors under varied and sometimes severe weather conditions, repeated bending and stooping, heavy lifting, standing, and walking for long periods, reaching, pulling and climbing on a step ladder. The work shall also include providing information and interacting with the public.

1.6. PRE-WORK TRAINING CONFERENCE. Contractor shall attend a training and orientation meeting at the Project Office on the dates and times specified in the Park Attendant Service Area Schedule. At this meeting the Contractor will be provided with a handbook listing Project information, policies, and procedures. Government furnished supplies will be distributed at or prior to this. The Contractor shall provide at this meeting the following plans:

1.6.1. ACCIDENT PREVENTION PLAN: An accident prevention plan is a safety and health policy and program document that is contract specific. The accident prevention plan shall comply with the requirements set forth in the Abbreviated Accident Prevention Plan in the USACE EM 385-1-1 in Appendix A.

1.6.2. CONTINGENCY PLAN: A contingency plan for how the Contractor will accomplish the work in the event of illness and emergencies.

1.6.3. QUALITY CONTROL PLAN: A quality control plan is the Contractor’s management plan for executing the contract. It describes the way in which the Contractor will produce deliverables, and the step-by-step approach that will be taken to ensure the quality of the service.

These plans must be submitted electronically and approved by the Contracting officer Representative (COR) before any work may begin.

1.7. TEMPORARY LIVING QUARTERS.

1.7.1. RESIDENCY REQUIREMENT: The physical presence of a person who can contact authorities is often a strong deterrent to vandalism and rowdy behavior.

For this reason, Park Attendants are required to Live on Site. The contractor shall use their RV as a regular domicile and shall live on site for the duration of the performance period. Living on site includes consuming meals, sleeping, and otherwise spending a minimum of 18 hours daily within the contract area. On weekends and Federal holidays, absences from contract area shall be limited.

Live On-Site requirements do not apply to Contractors scheduled days off.

1.7.2. CONTRACTOR SUPPLIED RECREATION VEHICLE (RV): The contractor shall furnish a factory-built, “self-contained” recreation vehicle (RV) of the travel trailer or motor home type to serve as temporary living quarters for the duration of the contract. Pickup shell-type campers, pop-up tent trailers, tents, mini-travel trailers, mobile homes, converted school buses, or other RV’s, which do not meet requirements or the self-contained” classification as determined by inspection of the COR, will not be acceptable. Note: The contractor team shall be the sole occupants of their site.

1.7.3. GOVERNMENT PROVIDED RV SITE: Two designated RV sites will be provided by the Government at no cost to the Contractor. The site will be supplied with 110-volt electrical service, potable water, sewer hook-up, picnic table, and a fire ring. The contractor will be responsible for providing all labor and materials for making connection between their RV and Government supplied utilities (electrical, water and sewer). The Government assumes neither responsibility nor liability for losses resulting from any interruption or outage of utility services, regardless of duration of outage. The contractor shall place RV on site at least one day but no more than three days prior to start of contract performance period;

and shall remove the RV along with all personal property no later than three days after the end of performance period, unless prior approval for variation is obtained from the COR.

1.8. SPECIAL REQUIREMENTS FOR LIVING ON GOVERNMENT PROPERTY.

1.8.1. SITE APPEARANCE: Temporary living site shall be maintained in a clean, sanitary, orderly, and uncluttered condition at all times. This site cannot be altered in any way. Washers, dryers and/or other appliances (i.e., refrigerators, freezers etc.) must be kept inside the contractor’s living quarters.

1.8.2. ANIMALS: Cages, pens, or similar facilities for housing pets or raising animals will not be allowed. Contractor's pets shall be confined to the RV or kept on a leash 6 feet or less in length.

1.8.3. FIREARMS: Contractors shall not carry or possess firearms in their RV or anywhere on Government property.

1.8.4. PROHIBITED ACTIVITIES: Contractor shall not be engaged in any commercial activities on Government property; nor be involved in other activities including childcare and outside employment that conflicts or interferes with the performance of this contract.

1.8.5. OPERATION OF CONTRACTOR VEHICLES: Contractor shall comply with all provisions of Title 36 Code of Federal Regulations pertaining to Corps of Engineers areas and all other local, state, and federal regulations as apply. All vehicles shall be properly licensed, insured and maintained in a safe, clean condition. At the pre-work orientation and training meeting the Contractor shall provide a copy of vehicle insurance for all vehicles that will be used to provide contract services. All vehicles operating on project roads shall be registered for street use. Contractors shall not operate any motor vehicle (including golf carts/UTV’s) off road, around gates or barricades, on sidewalks, trails or driving the wrong way on a one-way street while performing services under this contract, unless prior written approval is obtained from the COR.

1.8.6. VISITORS: Contractors are allowed to have visitors stay with them. Contractors shall comply with all project policies and provisions of Title 36 CFR 327.7 which pertains to camping.

1.9. PERSONAL APPEARANCE AND CONDUCT.

1.9.1. REQUIRED UNIFORM WEAR: The Contractor shall provide appropriate uniform clothing, which shall consist of khaki colored or blue jean, long pants and/or shorts no shorter than 2” above the knee, white and/or gray (uniform-type/plain), button down long or short sleeve shirts and blouses, or white and/or gray polo type shirts.

Shoes shall be worn; open-toed shoes, sandals, and thongs are prohibited. Only the approved, red, baseball type cap shall be work as headgear. Contractor shall maintain their personal appearance and all uniform clothing and items clean, neat, and well-groomed while on duty. The prescribed uniform shall be worn while staffing the fee booth or conducting duties associated with the contract.

1.9.2. PROFESSIONAL IMAGE: Contractors shall at all times promote a positive, professional image of themselves and the Corps of Engineers. At no time shall Contractors through their personal appearance, actions or demeanor discredit the Government.

1.9.3. ENFORCEMENT OF REGULATIONS: Surveillance of recreation areas is an important part of the Park Attendant's job. However, enforcement of Federal Regulations is the responsibility of the Corps of Engineers personnel and not part of the duties or responsibilities of this contract.

1.9.4. VIOLATIONS: Contractors shall not attempt to apprehend violators or enforce regulations; nor argue with or directly accuse a member of the public of wrongdoing; nor commit Corps employees to any type of action.

1.9.5. COOPERATION: Contractor shall at all times cooperate with and maintain a courteous, polite and respectful manner with all members of the public, other contractors, volunteers and Government employees.

1.9.6. PROHIBITED CONDUCT: Contractors shall not consume nor be under the influence of alcohol, drugs, or medications (except with doctor prescription) during on-duty hours; nor conduct themselves at any time in a manner unbecoming their position or as so to bring discredit to themselves or the Corps of Engineers.

1.10. REPORTING REQUIREMENTS.

1.10.1. DISTURBANCES: Contractors shall immediately report all emergency situations, accidents, vandalism, public disturbances, and violations of Title 36 CFR to Corps Park Rangers or local law enforcement personnel as soon as possible.

1.10.2. DAMAGE, REPAIRS AND MAINTENANCE: Contractors shall report all malfunctions of utilities, damaged facilities or fixtures, vandalism, and general area maintenance and repair needs on the same day as discovered by contacting the COR or the Corps Administration Office and submitting a written Work Order Form.

1.10.3. LOST AND FOUND ARTICLES: Contractor shall report all information concerning either lost or found property on forms provided by the Government.

Found property shall be safeguarded by the Contractor and promptly turned in to the COR or an authorized Corps employee.

1.11. ENVIRONMENTAL CONTROLS.

1.11.1. COMPLIANCE WITH LAWS AND REGULATIONS: The Contractor shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. The Contractor shall ensure policies and procedures are followed that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.11.2. NOTIFICATION OF ENVIRONMENTAL SPILLS: If the Contractor or employee(s) of the Contractor spills or releases any substance into the environment, the Contractor shall immediately report the incident to the COR or in his or her absence the Contracting Officer. The Contractor shall be liable for containment and environmental cleanup of the spill or release of such substance.

1.12. PAYMENT PROCEDURES.

1.12.1. MONTHLY INVOICE: The Contractor shall submit a monthly invoice to the

Project Office for the work completed during the billing period. Payment will be made in accordance with contract provisions and the Prompt Payment Act. The Contractor shall include on the invoice, a total of labor hours worked under this contract which will be used for a Contractor Man Hour Accident Exposure Report.

1.12.2. CLOSING OF AREAS: Major storm damage, floods, high lake pool level, other natural causes, major construction activities, National Security or Federal Government shutdown may result in the partial or total closure of contract recreation areas at times. During such times it may be necessary for the Government to suspend the Contractors operations on part or all of a contract area and suspend payment or renegotiate the contract price. Notice of such termination or stop work orders will be made by the Contracting Officer.

2. GOVERNMENT-FURNISHED PROPERTY.

2.1 BACKGROUND. GOVERNMENT SUPPLIED ITEMS: During the term of this contract the Government will furnish only the following supplies, materials, and items for the performance of contract duties and services. All Government furnished chemicals and supplies will be distributed weekly as determined by the COR.

2.2 FEE BOOTH. The Government will provide a heated, air-conditioned, campground fee booth with electric service for use incidental to fee collection.

2.3 FEE COLLECTION SUPPLIES. The Government will provide a computer with internet service, printer, credit card equipment, one business phone and service, shredder, floor safe, chairs, trash can, pens, markers, paper, note pads, scotch tape, stapler, paper clips, etc.

2.4 CHEMICALS AND EQUIPMENT. The Government will provide all chemical cleaners, detergents, disinfectants, deodorizers, wasp and other over the counter pest control agents and weed control herbicides. All toilet paper, trash can liners, light bulbs, soap, brooms, dust pans, floor cleaners and cobweb dusters will be provided.

2.5 MISCELLANEOUS SUPPLIES. Contractors will be provided a handbook that contains instructions on the user fee collection duties and responsibilities of the contractor, gate and building keys, name tags, America the Beautiful and USACE Annual passes, forms, handout materials such as maps, brochures and regulations.

2.6 GOVERNMENT PROVIDED RV SITE. As defined in section 1.7.3.

3. CONTRACTOR-FURNISHED ITEMS AND SERVICES.

3.1 BACKGROUND. CONTRACTOR SUPPLIED ITEMS: During the term of this contract the Contractor shall furnish all the following labor, equipment, supplies and materials as listed, and all other items as may be necessary to perform the duties and services of this contract.

3.2 LABOR AND SUPERVISION. Contractor shall provide all labor and supervision to perform Park Attendant services such as collecting fees, posting reservations, conducting campground rounds, record keeping, public relations and visitor assistance.

3.3 SELF-CONTAINED RV. As defined in section 1.7.2.

3.4 TELEPHONE. Contractor shall provide a telephone and message recording service/device at their RV Site and pay all connection and monthly service charges. A cellular phone with voice mail messaging is also acceptable.

3.5 SUITABLE VEHICLE(S) AND FUEL. Contractor shall provide a vehicle(s) that is properly licensed, insured and maintained in a safe, clean condition. At the pre-work orientation and training meeting the Contractor shall provide a copy of vehicle insurance for all vehicles that will be used to provide contract services. All vehicles operating on Project roads shall be registered for street use. Note: Permanently disabled contractors may operate a golf cart within the park provided proof of disability is presented to the COR at the pre-work conference. Contractors shall not operate any motor vehicle (including golf carts) off road, around gates or barricades, on sidewalks, trails or drive the wrong way on a one-way street while performing services under this contract; unless prior written approval is obtained from the COR.

3.6 FIDELITY BOND/LINE OF CREDIT. The Contractor shall provide a bond and/or irrevocable letter of credit. The amount of the bond or letter of credit shall be at minimum $5,000.00. The term of the bond shall be for a minimum of 60 days past the Contractor’s contract date. The Contractor shall provide the COR a copy of the bond or irrevocable letter of credit prior to the start of the contract date.

3.7 MAIL. Mail service will be at the discretion of the Contractor. If service is desired, it is the responsibility of the Contractor to contact the local Post Office to determine if rural delivery is available to the site. If the Contractor elects to have the service, the Contractor shall provide a mailbox and if necessary, a post, and installation of the post, in accordance with U.S. Postal Service requirements. Once service has been established, the Contractor shall provide the Project Office with the local mailing address.

4. PARK ATTENDANT SERVICES.

4.1 BACKGROUND. Park Attendants shall staff a campground fee booth as scheduled, live-on-site in the campground, be available to assist visitors as needed when the fee booth is closed, collect camping and other approved fees, register campers, process camping reservations from walk-in customers (Attendants shall not take reservations by phone), balance funds and receipts and be able to follow written and verbal instructions. Park Attendants shall operate a computer, monitor, printer, mouse, keyboard, credit card terminal, and registration software to operate the campground efficiently and effectively. Park Attendants shall assist the public by providing accurate information concerning the Corps of Engineers Recreation Use Fee Program and all other Project policies and programs as directed. Fees shall be collected in person from the entrance station only. No roving fee collection is allowed. All Attendants shall possess a valid driver’s license and be capable and physically able of performing all duties and fulfilling all requirements of this contract.

4.2 ENTRANCE STATION SCHEDULE. Contractor shall staff the entrance station on their scheduled days from May 1 through September 30. Refer to Technical Exhibit 1 for Contractor Schedule. The Contractor shall assure the entrance station is open and staffed by one or more contractor personnel during the following hours:

Sunday – Saturday: 3:00 p.m. – 8:00 p.m.

An additional 30 minutes of work may be required prior to opening and after closing each day.

4.3 PUBLIC RELATIONS AND VISITOR ASSISTANCE. The Contractors primary visitor assistance duties shall be to courteously assist visitors at any time of the day or night, tactfully and respectfully inform visitors of park rules and regulations to gain compliance, promptly report disturbances and/or emergencies, and maintain surveillance of the park by conducting rounds of the campground. However, enforcement of Federal Regulations and the apprehension of violators is the responsibility of the Corps of Engineers and local law enforcement personnel and not part of the duties or responsibilities of this contract. Attendants shall assist Corps employees in seeking compliance with Corps rules and regulations by:

Accurately and courteously answering questions, provide information and pamphlets on campground rules and title 36 Code of Federal Regulations (CFR).

Conduct campground tours and tactfully inform/remind visitors of rules and policies such as checkout time, quiet hours, reserving of campsites, pets, entrance station hours, payment of camping fees, parking of vehicles, dumping of gray water, registration procedures and other information as appropriate and approved with the

COR.

4.3.1 CAMPGROUND TOURS. Park Attendants shall conduct a minimum of three daily rounds of the entire campground at the following times, and shall be necessary to maintain the safe, efficient, and effective operation of the campground:

Prior to or immediately after the daily opening of the entrance station.

Mid-evening.

Late evening.

Contractors shall provide their own transportation for conducting campground rounds. Attendants shall post reservation tags, pull cancelled reservation tags, pull departed campers tags, notify the booth of newly arrived reservations or walk-in campers. Attendants shall maintain a written log of all rounds and document such information as time of rounds, sites visited, persons contacted, maintenance or safety problems, violations of rules, laws or regulations, incidents of harassment or lack of cooperation, etc. Attendants shall promptly report complaint and serious violations of Title 36 CFR, accidents, disturbances, vandalism and emergency situations to Park Rangers or local law enforcement personnel as appropriate, regardless of the time of day or night.

Attendants shall provide as much detailed information as possible of the disturbance or emergency. The use of alcohol by minors shall be immediately reported at all campgrounds. In addition, West Overlook Day Use, Sugar Bottom Campground Beach, Sugar Bottom Day Use Beach, and Sandy Beach Day Use Beach are posted as “No Alcohol” areas and all visitors are prohibited from possessing or consuming alcohol in these areas. Any situation that could affect the health or safety of the public shall be immediately reported. If the Attendant is unable to contact a Corps Ranger, they shall contact the Johnson County Sheriff’s Department. All such communications shall be documented and reported to a Corps Ranger as soon as practical.

4.4 RECREATION USE FEE PROGRAM.

4.4.1 GENERAL DUTIES. Park Attendants shall administer all fee collection, fee transmittal and remittance, camping pass, credit card, refund, and reservation programs according to the policies and procedures established by the Rock Island District, Corps of Engineers. Park Attendants shall only accept credit cards and authorized camping passes as methods of payment. Attendants shall accept America the Beautiful, Golden Age and Access Passport cards for a 50% reduction of family camping fees. These discounts do not apply to reserved group areas.

4.4.2 FEE COLLECTION AND TRANSMITTAL. Park Attendants shall register campers, collect use fees, and issue receipts using a computer program or other back-up system as directed. Park Attendants shall staff the entrance station on the days and hours scheduled and shall collect fees only at the entrance station;

“area roving” fee collection is prohibited. Fees shall be collected for walk-in and reserved camping, purchase of passes, and other authorized point of sale items as directed. Park Attendants shall collect the exact amounts due; no additional service fee, gratuity, or other benefit shall be accepted from the public for providing contract services.

A daily reconciliation shall be done utilizing the computer software. The daily shift shall be closed, balanced, and archived at the end of each day. Gate Attendants shall be able to verify that credit card receipts, match the amounts shown on the shift report. User fees, receipts and records shall be kept in the safe provided.

The Park Attendant shall fill out a weekly shift checklist at the end of the Sunday shift. Copies of all shift reports and receipt shall be delivered to the COR every Monday.

4.4.3 CAMPSITE RESERVATION PROGRAM. Individual family campsites at all Coralville Lake campgrounds and group sites at Sugar Bottom Campground may be reserved thru the Recreation One Stop (R1S). This service is operated under a separate, nationwide, Government service contract. Park Attendants shall perform specific duties daily to implement the reservation program. Duties include maintaining accurate written records and computer reports to prevent “double bookings”, accept walk-in reservations; post reserved sites; check availability, etc. Reserved sites shall be posted at minimum twice a day, once in the morning and once in the afternoon.

4.4.4 REGISTRATION OF CAMPERS AND VISITORS. The Contractor shall accurately collect all information to properly register all campers and visitors.

Such information shall include name, address, phone number, vehicle license number, type of camping unit, length of stay, campsite occupied, number of occupants on the site, America the Beautiful, Golden Age or Access Passport Card number and method of payment. The Contractor shall assist campers and visitors in locating campsites and answering questions in a friendly and courteous manner. The Contractor shall furnish all campers and visitors with the appropriate information and brochures such as area maps, campground rules, Title 36 CFR regulations, receipt, campsite post card and camper or visitor vehicle pass.

4.5 RECORD KEEPING AND REPORTING DUTIES. The Contractor shall maintain and submit written records and shall report problems and incidents including but not limited to the following:

Damaged, vandalized and/or malfunctioning facilities, utilities, fixtures, equipment, and general area maintenance and repair needs. The Contractor shall report such items to the Coralville Lake Administration Office immediately upon discovery and/or when reported to them and shall submit a written Work Order form to the appropriate Corps employee.

Maintain a daily log of campground rounds.

Number of vehicles, people and/or reservations turned away when campground is full.

Collect and report appropriate information on written forms, concerning lost and found property. Retrieve and safeguard found property until it can be turned-in to Corps staff.

Visitor complaint and comment forms.

Campsite reservation information.

Camping pass records.

Group camping occupant information.

4.6 MISCELLANEOUS DUTIES. Other work activities Park Attendants shall perform include but are not limited to:

If contract area is selected for customer care surveys, the Contractor shall assist with conducting those surveys by distributing and collecting comment cards and maintaining records.

Post and maintain entrance station signs, bulletin boards, and brochure racks.

Water plants and shrubs around the campground entrance station and contractor living site(s) weekly.

Deliver emergency messages to campers.

Keep up-to-date records on use in campgrounds and inform a Corps ranger when there are only 15 sites remaining.

Maintain a record of campers staying a full 14-day period.

4.7 AUDITS. The COR and/or other federal official shall conduct unannounced, unscheduled field audits of Government funds, computer transactions, change fund and all other fee collection records. Any unresolved discrepancies may be grounds for contract termination.

4.8 ENTRANCE STATION CLEANING AND MAINTENANCE. The Contractor shall thoroughly clean the interior and exterior of the entrance station and its immediate surroundings, on a weekly basis and daily maintain it in a clean and orderly manner.

Cleaning and maintenance of the entrance station and its immediate surroundings shall include:

Interior and exterior walls, windows and light fixtures and replacing light bulbs.

Eaves, walkways, and sidewalks.

Litter pick-up, policing of grounds and removing trash and replacing liners in the entrance station trash cans.

Signs, bulletin boards, brochure racks, registration boards, comment card and campsite card drop boxes.

All computer and related equipment and cables.

Floors, counters, and desktops.

Removal of bird and wasp nests, and spider webs, and spraying for insects and wasps.

5. CUSTODIAL CLEANING SERVICES.

5.1. BACKGROUND. The requirement to perform cleaning services shall apply to all parts of buildings, facilities and recreation area grounds covered under this contract seven days a week. The omission of methods or standards for the cleaning of any parts of facilities or contract area shall not relieve the Contractor from the requirement to perform services to those areas or facilities.

5.2. SCHEDULE OF DUTIES.

5.2.1. SHOWER BUILDINGS, RESTROOMS AND COMFORT STATIONS:

(Includes walls, partitions, sinks, countertops, interior fixtures, diaper changing stations, drinking fountains, sanitary napkin collectors, benches, urinals and toilets, exterior walls, doors, and eaves.) Acceptable clean shower/restroom facilities have been cleaned and disinfected utilizing a detergent/disinfectant/deodorant solution. After performance of services, shower/restroom facilities will be in a clean and sanitary, odor free condition, appearance free from foreign materials, film, streaks, stains, rust, deposits, dirt, residue, standing water and spots. Toilet bowls, urinals, countertops, sinks and all surfaces subject to body contact will be wiped dry. Soap and paper dispensers are filled and in working condition. Room deodorizers, urinal cakes and toilet bowl cakes will be replaced as needed. Refuse collection cans will be emptied and fitted with a new plastic liner as needed. Ceilings, light fixtures, ceiling fans, vents and building exteriors will be free of all foreign materials, dust, dirt, cobwebs, and insects.

5.2.2. VAULT RESTROOMS:

(Includes walls, floors, ceiling, stools including risers, inside and outside of toilet seats, urinals, interior fixtures, exterior walls, doors, and eaves.) Acceptable clean vault restroom facilities have been cleaned with a detergent/disinfectant/deodorant solution. After performance of services, facilities will be in a clean and sanitary, odor free condition, appearance free of foreign materials, film, streaks, stains, deposits, dirt and standing water. Ceilings, light fixtures and building exteriors shall be free of foreign materials, insects, cobwebs and nests.

5.2.3. PICNIC SHELTERS: (Includes picnic tables in and adjacent to shelter, seats, floors, ceiling, beams, trusses, and overhang) Acceptable clean picnic shelters have been cleaned with a detergent/disinfectant/deodorant solution. After performance of services, facilities will be in a clean and sanitary, odor free condition, appearance free of foreign materials, dirt, cobwebs, insects, bird nests, hanging objects (balloons, streamers, signs, tape, banners, etc.) and standing water.

5.2.4. PICNIC SITES AND CAMPSITES:

(Includes picnic tables, concrete slabs, and electrical boxes.) Acceptable clean picnic tables have been cleaned with a detergent/disinfectant/deodorant solution.

After performance of services, picnic sites and campsites will be in a clean and sanitary condition, appearance free of foreign materials, dirt and picnic tables wiped dry.

5.2.5. GRILLS AND CAMPFIRE RINGS:

All portions of grills and campfire rings shall be cleaned every Wednesday. After performance of service, campfire rings will be debris and ash free and in a clean condition. Refuse and ash will be bagged and disposed of in bulk dumpster.

Contractor shall take proper care to ensure that no hot coals or ashes are placed in bulk dumpsters.

5.2.6. LITTER PICKUP:

(Includes all facilities, roadways, parking lots, campsites, mowed areas including road ditches, sand beaches and extends 25 feet beyond all mowed edges and/or facility edges.) Contractor shall conduct litter pickup within service area. After performance of services, the service area shall be free of all refuse and manmade materials. Contractors are not required to perform litter pickup services on rip-rapped areas.

5.2.7. REFUSE PICKUP:

The Contractor shall conduct refuse pickup services within service area. After performance of services, all trash cans will be empty, in a clean and sanitary, odorless condition, disinfected as needed, fitted with a new plastic liner as needed and properly placed on holder with lid in place. Contractor shall haul all refuse to the contract area bulk storage dumpsters.

5.2.8. DRINKING FOUNTAINS:

(Includes all portions of drinking fountains that are affixed to buildings or stand alone.) Acceptable clean drinking fountains have been cleaned and disinfected utilizing a detergent/disinfectant/deodorant solution. After performance of services, drinking fountains will be in a clean and sanitary condition, free of foreign materials, film, streaks, stains, deposits, rust, dirt and standing water.

5.2.9. OUTDOOR RECREATION FACILITIES:

(Includes playgrounds, volleyball courts, horseshoe pits, and amphitheaters) The Contractor shall conduct cleaning services on all outdoor recreation facilities within service area. After performance of services, outdoor reaction facilities will be free from litter and trash, all hard playground surfaces will be cleaned and disinfected, free of film, streaks, stains, deposits, and dirt. Contractor shall ensure that all pea gravel, sand, wood chips and/or rubber chips are evenly distributed across area.

5.2.10. INTERPRETIVE DISPLAYS:

(Includes stand-alone bulletin boards, bulletin boards attached to buildings and display panels.) The Contractor shall conduct cleaning services on all interpretive displays within service area. After performance of services, interpretive displays will be free from film, streaks, stains, deposits, dirt, insects, cobwebs, and bird nests.

5.2.11. FISH CLEANING STATION (small, open sided roofed structures):

(Includes all portions of cleaning station, plumbing fixtures, fish refuse collection cans, floors and sidewalks, roofs, and eaves.) Acceptable clean fish cleaning stations have been cleaned and disinfected utilizing a detergent/disinfectant/deodorant solution. After performance of services, fish cleaning stations will be in a clean and sanitary, odor free condition, free of foreign materials, film, streaks, stains, rust, deposits, dirt, residue, standing water and spots. Contractor shall remove all fish entrails and other remains within 50 feet of the station. The garbage in the containers under sinks shall be placed in two plastic bags (double bagged), tied securely, and placed in bulk container.

Entire facility will be free from insects, nests, cobwebs, and foreign materials.

Contractor shall inspect the site for safety hazards and notify the shift supervisor of any hazards noted.

5.2.12. TRAILER DUMP STATIONS:

(Includes entire concrete slab drain area, drain cover, hoses, faucets, and water towers.) Acceptable clean trailer dump stations have been cleaned and disinfected utilizing a detergent/disinfectant/deodorant solution. After performance of services, trailer dump stations will be in a clean and sanitary, odor free condition, free of foreign materials, and standing water.

5.3. SPECIAL REQUIREMENTS FOR PERFORMING CLEANING SERVICES.

5.3.1. CONVENIENCE TO THE PUBLIC: Contractor shall perform all work in such a manner as to minimize the inconvenience to the public. All facilities shall remain open to the public during the cleaning process unless prior approval for their closure has been obtained in writing from the COR.

5.3.2. PROPER AND SAFE USE OF EQUIPMENT AND CHEMICALS: Contractor shall use all equipment, disinfectants, detergents, and other chemical agents in a safe manner and in accordance with all manufacturers’ recommendations.

Contractor shall take proper care while performing cleaning services to insure that corrosive or abrasive chemicals do not mar, discolor, remove, or harm the finish in any way on any facility or fixture.

5.3.3. SECURING GATES, FACILITIES, UTILITY ROOMS, EQUIPMENT AND

SUPPLIES: Contractor shall keep all equipment and supplies secure at all times and safeguard the public by ensuring that only the Contractor has access to storage areas and utility rooms. Utility/ storage rooms shall be kept locked except when in actual use while servicing buildings. All supplies in utility rooms shall be stored on shelf units provided by the Government and maintained in an orderly manner. No supplies shall be stored on the floors or on water heaters.

5.3.4. LANDFILL RESTRICTED ITEMS AND RECYCLING PROGRAMS:

Contractor shall not place any items whose disposal in landfills is restricted in any of the public trash cans or dumpster units. A disposal container for hazardous items such as tires, batteries, paint cans, etc. is located at the Project Maintenance Compound or other suitable location. Non-hazardous restricted items such as leaves, limbs, rocks, and other yard debris shall be disposed of at sites designated in each area, as needed.

5.3.5. MOVING PICNIC TABLES: Contractor will not be required to remove picnic tables from shelters to perform cleaning duties; although it may at times be necessary for the Contractor to move individual tables to perform required services. Contractor shall report missing or displaced tables to the shift supervisor.

5.3.6. GREEN CLEANING: Green cleaning is a planned and organized approach to cleaning specifically designed to protect building occupants and worker health, while at the same time reducing environmental impacts. Unlike a traditional cleaning program, a green custodial program takes a holistic approach to grounds and building cleaning and goes beyond simple appearances to focus on health and the environmental impacts. This contract requires that the Contractor use Government supplied products identified as non-toxic; non-petroleum based;

water-based; free of ammonia; phosphates, dye, or perfume; readily biodegradable; diluted; and using recyclable containers. Several green cleaning practices are built into the scope of the contract to meet the requirements of green cleaning.

a. Schedules for cleaning are built into the contract to reduce chemical use and electricity for nighttime cleaning.

b. Orientation is provided in sustainable methods including chemical management, proper dilution, and waste minimization.

c. Waste management solutions and recycling programs are provided.

d. Reporting procedures are set in place for clogged drains, leaking pipes, and dripping faucets immediately.

e. Supply of “Green” cleaning products certified by reputable sources.

f. Electronic document sharing.

5.3.7. SUSTAINABILITY GUIDANCE – Park Custodian

EPA Designated (CPG) Under the Comprehensive Procurement Guidelines (CPG) program, the Environmental Protection Agency (EPA) designates products that are or can be made with recovered materials, and recommends practices for buying these products. Any designated product that is being offered or supplied under this contract shall meet the minimum recommended content levels as identified under the CPG program. Visit http://www.epa.gov/epawaste/conserve/tools/cpg/products for a complete list of designated products and the associated recommended content levels.

Offerors must be able to demonstrate that each offered product meets minimum content levels upon request.

Bio-Based The United States Department of Agriculture (USDA) designates certain biobased products for federal procurement and specifies minimum biobased content levels for those products. Any designated product that is being offered or supplied under this contract shall meet USDA BioPreferred’s minimum biobased content level.

Visit biopreferred.gov for the complete list of designated products and the associated minimum biobased content level requirements.

http://www.epa.gov/epawaste/conserve/tools/cpg/products

6. GENERAL SECURITY REQUIREMENTS AND GUIDANCE

General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts.

The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative.

The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures - -this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

For Access and General Protection Policy and Procedures. All Contractors and sub-contractor employees shall comply with installation and facility access guidelines and rules as stated herein. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense, Department of the Army Headquarters, Rock Island District and/or local policy. In addition to the changes otherwise authorized by the Changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

In support of Rock Island District evaluation of personnel authorized for access to federal facilities, the Contractor shall submit background checks that have been conducted by a bonded third party within the last 6 months of Notice to Proceed date and authorize reports to be provided to the Rock Island District Security and Law Enforcement Office by the third party. The background check will cover, at a minimum, the ten years covering states the employee has lived in, national criminal records check which includes felony and misdemeanor offenses, Department of Motor Vehicles records, and a national sex offender registry check, submitted 14 days prior to accessing the project site.

Identification Badges: The Contractor shall be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification. At a minimum, the badge shall have the following items shown, the employee’s picture, employee’s name, and company name working for. The badge will be prominently displayed unless restricted for safety concerns, in which case it will be available for immediate display upon request (carried on person).

As employees are added or deleted from the submitted and approved Access Control List (ACL), this information will be reported immediately to the Contracting Officer (KO).

Added employees will not be permitted on-site until requirements of this paragraph are completed, submitted, and approved.

Disqualifying factors include, but are not limited to:

(1) Criminal conduct, in particular violent crime and sex offenders;

(2) Habitual use of intoxicating beverages to excess as evidenced by Driving under the influence or public intoxication records; or

(3) Any illegal activity or other disqualification which makes the individual unfit for service (e.g. drug trafficking or procurement fraud).

In addition to the submitted background checks, supplemental agency checks may be performed at the discretion of the Rock Island District security personnel. The Contractor agrees to cooperate and ensure that Contractor personnel provide any documentation required to complete these checks. Any person lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the Contract. The Rock Island District retains the right to deny any Contractor and sub-contractor employee from working on a contract awarded by the Rock Island District based on final background investigation results. All information received as a result of a background check will be handled according to Privacy Act regulation.

In the event that an unexpected change in personnel is required, due to…