20220727 SOW - DAO JanitoriaI Contract SOW.docx

Performance Work Statement Detroit Area Office Janitorial Contract Table of Contents

SECTION I - ADMINISTRATION

1. Time References…………………………...…………………………………………………...2

2. Drawing Index ……………………………………..…………………………………………..2

3. Safety Requirements…………………………………………………………………………

4. Quality Control Requirements………………………………………………………………

5. Resident Management System (RMS)……………………………………………………….…8

6. Quality Assurance………………………………………………………………………………9

7. Contractor Personnel…………………………………………………………………………...10

8. Security Regulations…………………………………………………………………………...12

9. Government Furnished Property And Services.……………………………………………….14

10. Contractor Furnished Equipment, Materials And Supplies.…………………………………...15

SECTION II – DESCRIPTION OF SERVICES - JANITORIAL

1. Basic Cleaning Services……………………………………………………………….……….17

2. Offices……………………………………………………………………………….………

3. Emergency Operations Office……………………………………………………….…….…

4. Restroom Cleaning Services.…………………..…………………………………………..…...19

5. Industrial Space Cleaning……………………………………………………………….……...20

6. Periodic Cleaning Services……...……………………………………………………….……..20

7. Conference Rooms & Training Rooms……………………………………………..…….……21

8. Emergency Operations Center ……….……………………………………………..…….……22

APPENDIX A

Performance Requirements Summary………...…...…………………………………………….….……24

APPENDIX B

Contract Data Requirements List (CDRL)……………………………………………………………….26

SECTION I – ADMINISTRATION

1. TIME REFERENCES: Unless otherwise indicated, all references to time and date refer to the local time for Detroit, Michigan which is in the Eastern Time zone.

2. DRAWING INDEX: The Contractor shall provide all management, tools, equipment and labor necessary to provide janitorial services at the Detroit Area Office, Detroit, MI. The Government shall furnish the contract one electronic (.pdf) copy of the contract drawings at award and at the start of each option year. The work shall conform to this scope of work and the contract drawings identified on the following index of drawings:

3. SAFETY:

a. References: The publications listed below form a part of this specification to the extent referenced. The publications are referred to within the text by the basic designation only. References at time of contract award will be current versions of documents at that time.

AMERICAN SOCIETY OF SAFETY ENGINEERS (ASSE/SAFE)

ASSE/SAFE A10.32 Fall Protection ASSE/SAFE A10.34 Protection of the Public on or Adjacent to Construction Sites ASSE/SAFE Z359.1 Safety Requirements for Personal Fall Arrest Systems, Subsystems and Components

NATIONAL FIRE PROTECTION ASSOCIATION (NFPA)

NFPA 70E Standard for Electrical Safety in the Workplace

U.S. ARMY CORPS OF ENGINEERS (USACE)

EM 385-1-1 Safety and Health Requirements Manual

U.S. NATIONAL ARCHIVES AND RECORDS ADMINISTRATION (NARA)

29 CFR 1926.16 Rules of Construction 29 FR 1926.500 Fall Protection

b. Definitions:

a) High Visibility Accident. Any mishap which may generate publicity or high visibility.

b) Medical Treatment. Treatment administered by a physician or by registered professional personnel under the standing orders of a physician. Medical treatment does not include first aid treatment even through provided by a physician or registered personnel.

c) Recordable Injuries or Illnesses. Any work-related injury or illness that results in:

1. Death, regardless of the time between the injury and death, or the length of the illness;

2. Days away from work (any time lost after day of injury/illness onset);

3. Restricted work;

4. Transfer to another job;

5. Medical treatment beyond first aid;

6. Loss of consciousness; or

7. A significant injury or illness diagnosed by a physician or other licensed health care professional, even if it did not result in (1) through (6) above.

d) "USACE" property and equipment specified in USACE EM 385-1-1 should be interpreted as Government property and equipment.

c. Regulatory Requirements: In addition to the detailed requirements included in the provisions of this contract, comply with the most recent edition of USACE EM 385-1-1, and the following federal, state, and local laws, ordinances, criteria, rules and regulations. Submit matters of interpretation of standards to the appropriate administrative agency for resolution before starting work. Where the requirements of this specification, applicable laws, criteria, ordinances, regulations, and referenced documents vary, the most stringent requirements govern.

d. Site Qualifications, Duties and Meetings:

a) Site Safety and Health Officer (SSHO): The SSHO must meet the requirements of EM 385-1-1 section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project. Provide a Safety oversight team that includes a minimum of one (1) person at the project site to function as the Site Safety and Health Officer (SSHO). The SSHO or a Designated Representative shall be at the work site at all times to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled CONTRACTOR SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs except that SSHO can also be the quality control person on this project. A 30-Hour OSHA General Industry safety class shall be substituted for the 30-Hour Construction safety class. A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan and shall be onsite at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent Persons(s) to the Contracting Officer for acceptance in consultation with the Safety Office.

b) The SSHO shall have a minimum of five (5) years of safety experience in the work being performed. The SSHO shall be on duty between the hours of 0700 and 1730 or when contractor staff is on-site. The Contractor shall have a Designated Representative (DR) as defined in EM 385-1-1 at times when the SSHO is not present. The DR will have equivalent experience and required competent person certification as the SSHO to ensure compliance with the APP and applicable AHAs. DRs shall perform safety program tasks as designated by the SSHO and report safety findings to the SSHO. DRs are collateral duty safety personnel, with safety duties in addition to their full-time occupation.

c) Personnel Duties

1. The SSHO shall:

a. Conduct daily safety and health inspections which include identification of hazards and recommended corrective actions. A report will be made to the COR at the weekly coordination meeting of all hazards identified, corrections made or estimated and actual dates of corrections.

b. Conduct mishap investigations and complete required reports. Maintain the OSHA Form 300 and Daily Production reports for prime and sub-contractors.

c. Maintain applicable safety reference material on the job site.

d. Attend the pre-work meetings including preparatory meetings, and periodic in-progress meetings.

e. Implement and enforce accepted APPS and AHAs.

f. Maintain a safety and health deficiency tracking system that monitors outstanding deficiencies until resolution. Post a list of unresolved safety and health deficiencies on the safety bulletin board.

g. Ensure sub-contractor compliance with safety and health requirements.

h. Maintain a list of hazardous chemicals on site and their safety data sheets.

2. Failure to perform the above duties will result in dismissal and replacement of the SSHO / QC Manager.

d) Post-Award Conference

1. Contractor representatives who have a responsibility or significant role in accident prevention on the project shall attend the post-award conference. This includes the site safety and health officer, quality control supervisor, or any other assigned safety and health professionals who participated in the development of the APP (including the Activity Hazard Analyses (AHAs) and special plans, program and procedures associated with it).

2. Discuss the details of the submitted APP to include incorporated plans, programs, procedures and a listing of anticipated AHAs that will be developed and implemented during the performance of the contract. This list of proposed AHAs will be reviewed at the conference and an agreement will be reached between the Contractor and the Contracting Officer's representative as to which phases will require an analysis. In addition, establish a schedule for the preparation, submittal, review, and acceptance of AHAs to preclude project delays.

3. Deficiencies in the submitted APP will be brought to the attention of the Contractor at the post-award conference, and the Contractor shall revise the plan to correct deficiencies and re-submit it for acceptance. Do not begin work until there is an accepted APP.

e) Safety Meetings: Conduct and document meetings as required by EM 385-1-1. Attach minutes showing contract title, signatures of attendees and a list of topics discussed to the Contractors' daily quality control report.

e. Accident Prevention Plan (APP)

a) Use a qualified person to prepare the written site-specific APP. Prepare the APP in accordance with the format and requirements of USACE EM 385-1-1 and as supplemented herein. Cover all paragraph and subparagraph elements in USACE EM 385-1-1, Appendix A, "Minimum Basic Outline for Accident Prevention Plan”. Specific requirements for some of the APP elements are described below. The APP shall be job-specific and address any unusual or unique aspects of the project or activity for which it is written. The APP shall interface with the Contractor's overall safety and health program. Include any portions of the Contractor's overall safety and health program referenced in the APP in the applicable APP element and made site-specific. The Government considers the Prime Contractor to be the "controlling authority" for all work site safety and health of the subcontractors. Contractors are responsible for informing their subcontractors of the safety provisions under the terms of the contract and the penalties for noncompliance, coordinating the work to prevent one craft from interfering with or creating hazardous working conditions for other crafts, and inspecting subcontractor operations to ensure that accident prevention responsibilities are being carried out. The APP shall be signed by the person and firm (senior person) preparing the APP, the Contractor, the on-site designated site safety and health officer, and the Contractor Quality control Manager.

b) Submit the APP to the Contracting Officer 15 calendar days after NTP. CDRL A001.

c) Once accepted by the Contracting Officer, the APP and attachments will be enforced as part of the contract.

d) Once work begins, changes to the accepted APP shall be made with the knowledge and concurrence of the Contracting Officer, SSHO and quality control manager.

e) Should any severe hazard exposure, i.e. imminent danger, become evident, stop work in the area, secure the area, and develop a plan to remove the exposure and control the hazard. Notify the Contracting Officer within 24 hours of discovery. Eliminate/remove the hazard. In the interim, take all necessary action to restore and maintain safe working conditions in order to safeguard onsite personnel, visitors, the public (as defined by ASSE/SAFE A10.34,) and the environment.

f) Copies of the accepted plan will be maintained at the job site.

g) Continuously review and amend the APP, as necessary, throughout the life of the contract. The plan will be reviewed at least annually. Incorporate unusual or high-hazard activities not identified in the original APP as they are discovered.

f. Activity Hazard Analysis (AHA)

a) The Activity Hazard Analysis (AHA) format shall be in accordance with USACE EM 385-1-1, Section 1. Submit the AHA for review at least 15 calendar days prior to the start of each phase. Format subsequent AHAs as amendments to the APP. The analysis should be used during daily inspections to ensure the implementation and effectiveness of the activity's safety and health controls. CDRL A002.

b) The AHA list will be reviewed periodically (at least quarterly) at the Contractor supervisory safety meeting and updated as necessary when procedures, scheduling, or hazards change. AHAs will be updated at least annually.

c) Develop the activity hazard analyses using the project schedule as the basis for the activities performed. Any activities listed on the project schedule will require an AHA. The AHAs will be developed by the Contractor, supplier or subcontractor and provided to the prime contractor for submittal to the Contracting Officer.

g. Asbestos Awareness Training for Contractor Employees. Training in Asbestos Awareness for all Contractor employees will be provided by the Contractor in accordance with EM 385-1-1.

h. First-Aid and Cardiopulmonary Resuscitation (CPR) Training. The Contractor shall conduct First-Aid/CPR training for all supervisors and employees that work in direct contact with the public. This training shall comply with Section 3 of the U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM385-1-1), Version 2014. The Contractor shall submit written certification, for acceptance by the Contracting Officers Representative (COR), that each employee as required has been trained, within 30 (thirty) days of the start of the Contract. The Contractor shall ensure that employees who have received First-Aid/CPR training prior to the start of the Contract present a certificate/card of completion card indicating receipt of said training. CDRL A003.

i. Site Safety Reference Materials: Maintain safety-related references applicable to the project, including those listed in the article "References." Maintain applicable equipment manufacturer's manuals.

j. Emergency Medical Treatment: Contractors will arrange for their own emergency medical treatment. Government has no responsibility to provide emergency medical treatment.

k. Accident Notification: Notify the Contracting Officer as soon as practical, but no more than four hours after any accident meeting the definition of Recordable Injuries or Illnesses or High Visibility Accidents, property damage equal to or greater than $5,000, or any weight handling equipment accident. Within notification include Contractor name; contract title; type of contract; name of activity, installation or location where accident occurred; date and time of accident; names of personnel injured; extent of property damage, if any; extent of injury, if known, and brief description of accident (to include type of construction equipment used, PPE used, etc.). Preserve the conditions and evidence on the accident site until the Government investigation team arrives on-site and Government investigation is conducted.

4. QUALITY CONTROL REQUIREMENTS (QC)

a. CONTRACTOR QUALITY CONTROL: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. Approval of the Contractor's quality control will be a dialogue with the government to ensure applicable areas of concern are addressed. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract and shall include the below minimum topics. The Contractor Quality Control Plan is to be submitted for Government Approval no later than 15 days after contract award IAW CDRL A000.

b. Personnel Requirements: The requirements for the CQC organization are a CQC System Manager and sufficient number of additional qualified personnel to ensure safety and contract compliance. Personnel identified in the technical provisions as requiring specialized skills to assure the required work is being performed properly will also be included as part of the CQC organization. The Contractor's CQC staff must work at least the same hours as the contractor staff performing the services, between hours of 0700-1730, and during progress of the work and have complete authority and responsibility to take any action necessary to ensure contract compliance. The CQC staff will be subject to acceptance by the Contracting Officer. Provide adequate office space, filing systems and other resources as necessary to maintain an effective and fully functional CQC organization. Promptly complete and furnish all letters, material CDRLs, schedules and all other project documentation to the CQC organization. The CQC organization shall be responsible to maintain these documents and records at the site at all times, except as otherwise acceptable to the Contracting Officer.

a) CQC System Manager: as CQC System Manager an individual within the onsite work organization that is responsible for overall management of CQC and has the authority to act in all CQC matters for the Contractor. The CQC System Manager must have a minimum of 5 years experience in quality management of a janitorial or grounds keeping contract. This CQC System Manager must be on the site at all times during the contract and be employed by the prime Contractor. Identify in the plan an alternate to serve in the event of the CQC System Manager's absence. The requirements for the alternate are equal to those of the QCM.

b) The Contractor’s Quality Control Manager shall be available by cellular telephone whenever they are on duty. The Contractor’s cellular contact information for the Quality Control Manager and alternates shall be provided to the Contracting Officers Representative. The Contractor will immediately notify the Contracting Officers Representative (COR) of any changes in the aforementioned Contractor contact information.

c) Organizational Changes: Maintain the CQC staff at full strength at all times. When it is necessary to make changes to the CQC staff, revise the CQC Plan to reflect the changes and submit the changes to the Contracting Officer for acceptance.

c. Quality Control Plan: Submit no later than 15 days after award, the Contractor Quality Control (CQC) Plan proposed to implement the requirements of the Contract. Include, as a minimum, the following to cover all operations, both onsite and offsite, including work by subcontractors, suppliers, and purchasing agents:

a) A description of the quality control organization, including a chart showing lines of authority and acknowledgment that the CQC staff will implement the control system for all aspects of the work specified.

b) The name, qualifications (in resume format), duties, responsibilities, and authorities of each person assigned a CQC function.

c) A copy of the letter to the CQC System Manager signed by an authorized official of the firm which describes the responsibilities and delegates sufficient authorities to adequately perform the functions of the CQC System Manager, including authority to stop work which is not in compliance with the contract. Letters of direction to all other various quality control representatives outlining duties, authorities, and responsibilities will be issued by the CQC System Manager. Copies of these letters must be furnished to the Government.

d) Procedures for scheduling, reviewing, certifying, and managing CDRLs, including those of subcontractors, suppliers, and purchasing agents.

e) The Contractor’s inspection plan, which shall include all Contractors’ requirements as listed in the Performance Requirements Summary. The Contractor’s Inspection Plan shall include areas to be inspected, frequency of inspection, titles of individuals performing inspections, corrective actions to be taken. The Contractor’s Inspection Plan shall identify how the Contractor shall correct deficiencies. The Contracting Officers Representative (COR) shall approve any changes to the inspection system during the life of the contract.

f) Procedures for tracking deficiencies from identification through acceptable corrective action. Establish verification procedures that identified deficiencies have been corrected.

g) Reporting procedures, including proposed reporting formats.

h) Acceptance of Plan: Acceptance is conditional and will be predicated on satisfactory performance during the contract. The Government reserves the right to require the Contractor to make changes in his CQC Plan and operations including removal of personnel, as necessary, to obtain the quality specified. The plan shall be updated and submitted for approval at least annually.

i) Notification of Changes: After acceptance of the CQC Plan, notify the Contracting Officer in writing of any proposed change. Proposed changes are subject to acceptance by the Contracting Officer.

d. Contract Date Requirements List (CDRL). Government approval is required for all CDRLs. The CDRL registry is located in Appendix B and will be entered into RMS/QCS by the government.

a) Disapproved CDRLs: Contractor shall make corrections required by the Contracting Officer Representative. If the Contractor considers any correction or notation on the returned CDRLs to constitute a change to the contract; notice is to be given to the Contracting Officer. If changes are necessary to CDRLs, the Contractor shall make such revisions and submission of the CDRLs in accordance with the procedures above. No item of work requiring a CDRL change is to be accomplished until the changed CDRLs are approved.

b) Approved CDRLs: The Contracting Officer Representative's approval or acceptance of CDRLs is not to be construed as a complete check, and indicates only that approval or acceptance will not relieve the Contractor of the responsibility for any error which may exist, as the Contractor under the Contractor Quality Control (CQC) requirements of this contract is responsible for.

5. RESIDENT MANAGEMENT SYSTEM

a. The Contractor shall use the Government provided contract administration system Resident Management System (RMS) to assist in monitoring and administration of this contract. The Contractor shall use RMS to record, maintain, input, track, and electronically share information with the Government throughout the contract period in the following areas: Administration, Finances, Quality Control, CDRL Monitoring, Scheduling, Closeout, Import/Export of Data

b. The Contractor shall utilize RMS as a data management tool to convey, submit, transmit, store, and process the following:

i. CDRLs for plans, product data, records, and similar data – As required

ii. Contractor’s Quality Control Report – Daily

iii. Findings of Nonconformance and Corrective Actions – As required

iv. Payment Invoices – Monthly

v. Coordination Meeting Minutes – As required

vi. Labor exposure hour reporting required by EM385-1-1 paragraph 01 D

vii. Receipt of Government approval for CDRLs requiring such

c. RMS Software RMS is a Windows-based program that can be run on a Windows-based PC meeting the requirements as specified in paragraph SYSTEM REQUIREMENTS. Download install and be able to utilize the latest version of the RMS software within 2 calendar days of receipt of the Notice to Proceed. RMS software, user manuals, access and installation instructions, program updates and training information are available from the RMS website http://rmssupport.com/(S(mzse3xkvmtzm4jzsx2wtjhjj))/Home/Downloads. The Government and the Contractor will have different access authorities to the same contract database through RMS. The common database will be updated automatically each time a user finalizes an entry or change.

d. System Requirements: The following is the minimum system configuration required to run RMS Recommended RMS System Requirements

Hardware

Mouse or pointing device

Software

most zero-day viruses (REQUIRED)

6. QUALITY ASSURANCE

The Government shall inspect daily the Contractors work areas and shall note and report any deficiencies/problem areas to the Contractors Quality Control representative.

a. Government/Contractor Meetings. Disputes and claims to settle minor problems and misunderstandings shall be settled at the lowest possible level. The Quality Control Manager shall meet with the Contracting Officers Representative (COR) or his representative monthly and at least once per quarter a meeting with the Project Management team will be held. A mutual effort shall be made to resolve all problems identified during these meetings. Meeting topics shall include effectiveness of quality control and corrective action plans. The government will be responsible for documenting these meetings.

b. Measurement of Contractor’s Performance. The Contractor’s performance of all portions of the contract will be documented by means of the Performance Requirements Summary, written inspections, visual inspections, and completed, documented corrective actions to the satisfaction of the Government.

7. CONTRACTOR PERSONNEL

a. Orientation: All Contractor personnel are required to attend an Employee Orientation conducted by the Contractor before they begin work on this contract. Additionally, they are required to attend annual refresher training. The orientation shall include an explanation of the Contract requirements, safety requirements, the occupant agency’s function, and a tour of the building/facility. The Contractor orientation will also familiarize all Contract employees with key client agency personnel and those areas of the building/facility that require special attention. The training outline must be submitted at least three weeks before the training so that’s it is approved at least one week before the training.

a) Submit the outlines of the training. CDRL A004

b) Submit the attendee signature sheets. CDRL A005

b. Absence of Supervisory Personnel: In the planned or unplanned absence of the Contractor’s Safety/QC Officer, Foremen, Job Coaches, and custodians, the Contractor shall immediately notify and provide to the government the names and contact information of the temporary personnel that shall be performing their respective duties.

c. Annual Training: The Contractor is required to provide necessary and on-going Management/Employee Relations Training for their employees. This training will stress the importance of conflict avoidance and problem resolution. Emphasis shall be placed on grooming, proper attire, and the importance of professionalism and courtesy in the day-to-day contacts with building occupants and visitors. The training outline must be submitted at least three weeks before the training so that’s it is approved at least one week before the training.

a) The Contractor will provide Job Coaches as necessary to help employees with special needs to obtain an acceptable level of performance.

b) Submit the outlines of the training. CDRL A006.

c) Submit the attendee signature sheets. CDRL A007

d. Contractor Personnel Conduct. Contractor personnel shall not loiter in or around the Detroit Area Office facility during off-duty hours. Upon completion of assigned duty, Contractor employees shall depart the facility grounds.

e. Contractor’s Employee/Contractor Vehicle Parking. Parking is regulated by the Detroit Area Office. Contractor parking will be provided on the campus for all contract staff.

f. Contractors Uniforms. All Contractor employees, (apart from Visitors Center personnel), including supervisors, working in or around buildings as designated under this Contract shall present a neat appearance and wear distinctive uniform clothing that identifies the contractor’s organization. All Contractor employees and sub-contract employees shall display ID badges at all times. All Contractors’ employees shall wear coveralls, smocks, uniform shirt and trousers, or uniform blouse and skirt or slacks. Clothing shall have the employee’s name and the company name affixed thereon, in a permanent or semi-permanent manner, such as the badge or monogram, which is easily readable. Any color or color combination (except green) is acceptable. The Contractor shall include outdoor clothing, i.e. winter coats, jackets, and headwear, if any, in his proposal. Contract employees will not wear any unapproved outerwear or headwear while on the premises. Supervisors shall be easily recognizable, either by distinctive clothing or by an easily readable badge or monogram. Every employee shall be in uniform prior to entrance on duty. The Contractor shall determine and provide additional personal protective equipment required for the safe performance of the work. Protective clothing, equipment and devices shall, as a minimum, conform to Occupational Safety and Health Administration (OSHA) standards and USACE Safety and Health Requirements Manual EM-385-1-1 for the products being used.

g. Contractor Supervision. The Contractor shall have a supervisor on site during every shift. The supervisor can be the same person as the Quality Control Manager and shall be available whenever the crew is working, day or night.

h. After Hours Response: When the crew is not working, the Contractor shall have an individual with authority available by telephone. The Contractor shall provide a list of the individuals who are available on call and contact information. The Contractor may rotate who is on call as long as the government is provided with a way to determine who to call at any particular time. The Contractor on call shall ensure that the Quality Control Manager returns to the site within one hour if it is necessary to handle an accident or emergency concerning Contractor’s equipment or activities outside of normal working hours. CDRL A017

i. Construction Sites: There may be occasions when construction work will interfere with the normal performance of this contract. If it is determined that the construction site would pose an unacceptable risk to employees in this contract, the COR may temporarily relieve the Contractor from performing duties in the construction site. If a Contractor employee has to traverse a construction site and it has been determined that it is safe to do so, the Contractor shall provide employees who are entering or working adjacent to a construction site with a hard hat, safety glasses, safety shoes, and a high visibility vest to wear. Additionally, Contractor teams that are working near or in construction areas must have a separate team leader that reports to the QCM.

a) DAO Projected Construction. The Contractor and Contractor’s Personnel must operate with the understanding that the Detroit Area Office is constantly under construction. During the time of this contract there will be ongoing upgrades to the existing buildings and infrastructure as well as construction activities associated with other projects.

j. Work Schedule. The Contractor shall provide to the Contracting Officer’s Representative (COR) a working schedule NLT 15 days after the notice to procced. Employee’s schedule should indicate start and end times for anticipated tasks.

k. Emergencies/Special Events. In case an emergency, as determined by the Contracting Officer (CO) or Contracting Officers Representative (COR), exists during the Contractor’s employees normal working hours (e.g. flooding of a particular section of a building or an unseasonably heavy snow fall, etc.) or a special event is being held, the Contractor shall divert his force as directed by the Contracting Officer’s Representative to meet the emergency/special event. When these employees are no longer needed, they shall return to their normal duties. The Contractor and Contracting Officer’s Representative (COR) shall agree on what work, if any, shall be foregone due to the emergency or special event. This provision is not to be confused with the additional services provision, which will be ordered as needed, or the support services provision.

l. Coordination with Other Contractors. The Contractor is required to coordinate activities and movements with other Contractors working in the same proximity in an effort to maintain productivity in accordance with this PWS.

8. SECURITY REGULATIONS.

a. The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

b. All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

c. All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

d. Suspicious Activity Reporting training (e.g. iWATCH, CorpsWatch, or See Something, Say Something) All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.

e. In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

f. Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

g. Security Checks ‐ All contract employees must carry valid Government issued picture identification at all times. They must show I.D. upon request by both Security and Government personnel. The Contractor's employees must enter the site through the main security checkpoint unless otherwise approved by the Contracting Officer. The Contractor's employees will be subject to such additional checks as may be deemed necessary to ensure that no violation of security rules has occurred.

h. Security Access List - The Contractor shall be required to maintain a list of personnel needing access to the site. The list shall be updated at least weekly or each time a change is made. The template for the list will be provided to the Contractor at NTP. The list shall be submitted prior to 1400 at least 24 hours prior to an individual requiring site access.

a) Seasonal employees and subcontractors should only be listed on the site access list for the period of time they require access to the site. Their access pins will be disabled when they are not needed on site. It is the Contractor’s responsibility to add them back on the list when their seasonal or subcontract work resumes.

i. Facility Access: 24 hour per day 7 day a week access to the facility is through the unmanned automatic gate (6309 W. Jefferson). Office spaces on site are generally open 0700-1730 Monday – Friday excluding Federal Holidays. Contractor will be provided a unique pin code to allow access through the unmanned automatic gate. The contractor will also be required to check in with the designated Government representative upon arrival.

j. Exclusion or Expulsion from the Site ‐ A negative background checks and/or investigation (NCIC, TSDB, T1) may result in the exclusion or expulsion of Contractor employees from the site as determined by the Detroit District, Chief, Security & Law Enforcement. Additionally, any failure to observe the security rules will also result in the potential exclusion or expulsion of Contractor employees from the site. Exclusion or expulsion of an employee resulting from a negative background investigation (NAC) or the failure of an employee to observe the security rules shall not be subject to the Disputes clause and shall not result in an increase in the contract amount.

k. Key Control - The Contractor shall establish and implement methods of ensuring that all keys, if any, issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government. Note: All references to keys include key cards. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall report the occurrences of a lost key or building entry key card to the Contracting Officers Representative (COR) no later than one hour after discovery of the lost key. The Contractor shall prohibit the use of the keys issued by the Government to any person other than authorized Contractor employees. The Contractor shall not permit entrance to locked areas to any person other than Contractor employees engaged in the performance of work in said designated areas. In the event that keys are lost or duplicated, the Contractor shall, upon the direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due to the Contractor.

9. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

a. The items listed below are provided at Government expense for the duration of the Contract. These items are provided to the Contractor for the sole purpose of supporting the work required by this Contract and may not be used for any other purpose.

a) Space. Space in the buildings for the storage of supplies and equipment will be supplied to the Contractor in the performance of this contract. No bulk supplies will be stored. The Contactor shall maintain this space in a neat and orderly manner. No flammable or explosive liquids such as gasoline will be stored in the buildings. The Government will not be responsible for damage or loss to the Contractor’s stored supplies or equipment. The Contractor may provide locks for stored supplies. Reference paragraph 10 (f) Mobilization.

b) Janitor’s Closets. Janitor’s Closets will be provided to the Contractor for the purpose of storing supplies and equipment. The Janitor’s Closets shall be kept clean and in orderly manner by the Contractor. Sinks and buckets will be kept clean and free of standing water; Hoses which are connected to faucets will not be left in standing water and should be disconnected after EACH use to prevent growth of bacteria. Reference paragraph 10 (f) Mobilization.

c) Returned Space. The Contractor shall return the assigned building space and equipment to the Government in the same condition as received, fair wear and tear, and approved modifications excepted. The assigned building space and equipment shall be used only in the performance of this contract.

d)Hazardous Conditions. The Contractor is responsible for identifying any hazardous conditions that should develop in the space assigned to him and shall immediately notify the Contracting Officers Representative (COR) of such condition. The Government does not warrant or guarantee that no other possible safety hazards exist other than those identified at the start of the Contract.

b. HVAC. Heating will be furnished during normal USACE working hours for building occupants and may be turned down to a lower temperature during USACE non-working hours.

c. Utilities. The Government will supply electricity, and water for the Contractor where available. The furnishing of garden hoses and extensions cords of any type will be the responsibility of the Contractor. Government telephones are For Official Use Only.

d. Campus and Building Access. One main gate code will be issued to the main CQC manager. All other contractor employee access will be by pre-established access control procedures.

10. CONTRACTOR FURNISHED EQUIPMENT, MATERIALS AND SUPPLIES. The Contractor will furnish all supplies, materials, equipment, and employee training necessary for the performance of the work of this Contract unless otherwise specified herein. Training will include all applicable OSHA and USACE Safety Standards as described in the USACE Safety Manual (EM-385-1-1) and other related safety standards at the applicable version at time of contract award. The Contractor shall have on hand a copy of all Safety Data Sheets (SDS) for any materials used in the performance of this contract. All chemicals used will be those commercially available which meet Federal, State, and Local codes. The Contractor shall maintain the SDS in a location accessible to all Contractor employees and will advise the Contracting Officers Representative (COR) of their location. The SDS shall be available for inspection by the Contracting Officers Representative (COR) or on-site representative, on request. The Contractor will take every precaution to ensure that only safe products are used.

a. Supplies and/or products used in this Contract must contain recycled materials, “environmentally preferable” products, and bio-based products to the maximum extent feasible. The use of environmentally friendly chemicals (e.g. cleaning supplies) is also preferred. The list of Comprehensive Procurement Guideline (CPG) items and their associated Recovered Materials Advisory Notices (RMANs) are available at http://www.epa.gov/cpg. Items such as paper products (seat covers, towels and toilet tissue should contain 40% post-consumer product). Trash bags and hoses are on the CPG list. Information on CPG items can be found at http://www.epa.gov/cpg/products.htm . Products designated as bio-based must be included on the United States Department of Agriculture (USDA) Bio-based Products List. The Contracting Officers Representative (COR) will accept supplies and/or products conforming to the requirements.

b. Contractor Furnished Equipment Safety. The Contractor shall furnish all equipment needed for the performance of the work of this Contract. All equipment must be properly guarded and meet all applicable OSHA safety standards and USACE Safety and Health Requirements Manual guidelines as specified in EM-385-1-1, Version 2014. If a piece of equipment needs repair and is determined unsafe by the Contracting Officers Representative (COR), the Contractor will immediately stop using said equipment. Defective equipment shall be repaired or replaced within 24 hours.

c. Contractor Installed Equipment. At the expiration or termination of this Contract, all equipment furnished and installed by the Contractor, to the building equipment and systems, shall remain and becomes the property of the Government. This statement applies only to permanently installed building alterations and equipment that is connected with permanent mechanical piping or electrical wiring and which is considered an intricate part of the Government’s “real property” interest. All equipment and property that is turned over to the government will be cleaned to remove all dust, debris, smudges, and noticeable marks as well as disinfected to remove all traces of germs and biological hazards.

d. Outdoor Trash Dumpsters. Outdoor trash dumpsters will be provided by the government for the use of contractor’s trash disposal.

e. Mobilization. The Contractor will be allowed to mobilize personnel and equipment in each building and on the facility as follows:

a) Building 414 & 412: The Contractor will store supplies and equipment in the janitor’s closet as identified in drawing J-1. Contractor personnel will be allowed to utilize the lunchroom for a break area.

b) Facility: The Contractor will submit to the government for approval a Supplies & Equipment Plan no later than 30 days after NTP and again annually. The Contractor will submit again each time new equipment or supplies need to be brought on site (e.g. cleaning solutions, etc.). CDRL A035

SECTION II – DESCRIPTION OF SERVICES - JANITORIAL

1. BASIC CLEANING SERVICES

a. The Contractor shall provide all management, tools, equipment and labor necessary to perform janitorial services at the Detroit Area Office in a manner that shall maintain an orderly facility condition and shall present a clean, neat and professional appearance. Areas and items that are defined as “clean” are free from dirt, marks, and unwanted matter. Areas and items that are defined as “neat” are arranged in an orderly and tidy manner. Prior to the beginning of work the Contractor shall submit to the government a personnel schedule showing planned times and locations of work to be accomplished for each Contract employee. Additionally, three weeks prior to the beginning of work the Contractor shall submit to the government a Janitorial Annual Training Outline for all types of cleaning services (e.g. offices, area engineer’s suite, restrooms, periodic, etc.), and before work begins the Contractor shall submit a Janitorial Annual Training Signature Sheet showing which employees received the training. CDRL A028, A033, A034

b. The interior spaces as indicated on Sheets 1 – 3 of the drawings in the drawing index, including offices, industrial spaces, restrooms, hallways, and stair ways shall be…