2021 Janitorial RFQ NUMBER S- 19MX5621Q0001 .pdf

SBU - CONTRACTING AND ACQUISITIONS

U.S. Consulate Monterrey, Mexico

Date: November 18, 2020

To: Prospective Quoters

Subject: Request for Quotations number 19MX5621Q0001

Enclosed is a Request for Quotations (RFQ) for janitorial services for the U.S. Consulate

General in Monterrey, Mexico. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

Pursuant to 26 U.S.C. 5000C (Zadroga Act) the Contractor must complete the IRS W-14 form in order to receive an exemption to the Zadroga Act, which requires the

Government to withhold 2 percent of each contracted payment. Please refer to FAR

52.229-12 TAX ON CERTAIN FOREIGN PROCUREMENTS (JUN 2020).

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

All contractors must register in the System for Award Management (SAM) database

(www.sam.gov) prior to submitting a quotation pursuant to FAR 52.204-7.

The pre-solicitation conference call will be held on Nov Dec 2, 2020 at 10 am with the

U.S. Consulate personnel. Prospective offerors/quoters should contact Leticia González at mtrprocurement@state.gov for additional information..

Quotations are due by Dec 18, 2020 at 16:00 local time. Quotes will not be accepted via

Electronic Commerce.

Sincerely, Amanda Lugo

Contracting Officer

Enclosure mailto:mtrprocurement@state.gov

TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFQ Number 19MX5621Q0001, Prices, Block 23

Continuation To SF-1449, RFQ Number19MX5621Q0001, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

Offeror Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER S- 19MX5621Q0001

PRICES, BLOCK 23

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010

NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS

SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF

2% PERSUANT TO 26 U.S.C. 5000C.

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment and services, for the U.S. Consulate General Monterrey. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services and a fixed rate per square meter for any temporary additional services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting

Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the

Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of 25 square meters.

This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not exceed 22,316 square meters. This reflects the contract maximum complete contract performance for temporary/additional services.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with four, one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates.

Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portions of the solicitation subject to VAT are:

1.2. Base Year

A. Standard Services. The firm fixed price for the Base Year of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square Meters

Total Temporary Additional

Services Not to Exceed per

Year

B.1 Additional “standard” cleaning

B.2 Disinfection/Cleaning 3,100

C. Total Price for Base Year = A+B.1+B.2

1.3. Option Year 1 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 1 of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square Meters

Total Temporary Additional

Services Not to Exceed per

Year

B.1 Additional “standard” cleaning

C. Total Price for Option Year 1 = A+B.1+B.2

1.4. Option Year 2 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 2 of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

B.1 Additional “standard” cleaning

C. Total Price for Option Year 1 = A+ B.1+B.2

1.5. Option Year 3 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 3 of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square Meters

Total Temporary Additional

Services Not to Exceed per

Year

B.1 Additional “standard” cleaning

C. Total Price for Option Year 3 = A+ B.1+B.2

1.6. Option Year 4 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 4 of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square Meters

Total Temporary Additional

Services Not to Exceed per

Year

B.1 Additional “standard” cleaning

C. Total Price for Option Year 4 = A+ B.1+B.2

1.7 Grand Total of Base and All Option Years

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

GRAND TOTAL- BASE AND ALL OPTION YEARS

CONTINUATION TO SF-1449,

RFQ NUMBER 19MX561Q0001

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at U.S. Consulate General Monterrey, Mexico in Santa Catarina, Nuevo Leon. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The contract will be for a one-year period from the date of the contract award, with four (4) one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. The Contractor must provide at minimum15 direct labor personnel and one (1) onsite supervisor in order to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities

1.2.1 Certain areas listed in paragraph #3 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24-hour advance notice.

The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

1.2.5 TEMPORARY/ADDITIONAL SERVICES FOR DISINFECTION/CLEANING

Although infected individuals are the primary source of infection with COVID-19, the virus can survive on surfaces. Potential transfer of infectious material from surfaces could result in infection. Handwashing and not touching the face are the primary recommended interventions. Some sources suggest the virus can live for up to 9 days, but more likely about 48 hours. Colder, moister conditions appear to promote its longevity. The longer since the individual left the premises and the absence of bodily fluids decrease the risk.

This work shall be performed by Contractor trained employees and should not be done by personnel already assigned to perform Standard Services and will require special skills.

The COR may require the Contractor to provide temporary additional services with two

(2) hour advance notice.

1.2.6 DEFINITIONS

CDC. The US Centers for Disease Control.

Cleaning. A process for removing germs, dirt, and impurities from surfaces or objects.

Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

COVID-19. The name for the illness caused by the novel corona virus that emerged in

2019. The virus is SARS-Cov-2.

Disinfection. The process of killing germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing. A process that lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

SARS-Cov-2. The novel (newly discovered) virus that causes the COVID-19 illness.

1.3 Types of Services

Standard Services shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas. The cloths to be used in the cleaning activities should be according to the surface to be cleaned and should follow the color code according to the surface to prevent cross contamination. Look for Appendix A for the table of color/use of the cloths.

1.3.1.3 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

1.3.1.4 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.1.5 Cleaning of glasses, cups, and coffee services in conference facilities and in the

Consul General’s office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.6 Removing any grease marks or fingerprints from walls, doors, door frames, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.7 Removing trash to designated area as directed by the COR and keeping trash area in a reasonably clean condition.

1.3.1.8 Sweeping debris from walkways and driveways and hose cleaning them during appropriate climatic and water use conditions.

1.3.1.9 Pick up the coffee grains from the coffee makers and deliver it to the gardeners, for composting purposes.

1.3.1.10 Cleaning elevators and emergency exits.

1.3.1.11 Cleaning the gym facilities: bathrooms, showers, mirrors, exercise equipment

(with antibacterial products).

1.3.1.12 Cleaning of meeting rooms, this activity must take place at the end of the day, so they will be clean for next day early meetings.

1.3.2 Periodic Cleaning Requirements shall consist of:

1.3.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot cleaning baseboards and walls.

1.3.2.4 Spot waxing and polishing floors as needed.

1.3.2.5 Shampooing (small area spot clean as needed) carpets.

1.3.2.6 Dusting windowsills and blinds.

1.3.2.8 Cleaning of Health Unit, (twice per week), including bathroom and vacuum of carpets.

1.3.2.9 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.3.2.10 Cleaning of the Terrace and Cabaña and the garden furniture.

1.3.2.11 Cleaning of 4th and 5th floor, this will take place under request and authorization of the officers in charge through COR, and should occur at least twice per week.

1.3.2.12 Cleaning of the refrigerators in the kitchenettes.

1.3.2.13 Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position. This frequency may change due the requirements of the area, and will be schedule in the program elaborated by COR.

1.3.3 Monthly Cleaning Requirements shall consist of: (last week of each month)

1.3.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt. See

Attachment 2 for cleaning instructions of FEBR windows.

1.3.3.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.3.5 Separate recyclables and transport recyclables from waste room to disposal area.

1.3.3.6 Cleaning of Warehouse, located in Calle del comercio #216, Parque Industrial

Marfer, Santa Catalina, NL, the cleaning will include bathrooms, sweeping warehouse floors, parking garage, and storage room.

1.3.3.7 Cleaning of the trash container room, located by SCAC, this activity should be coordinated with FAC personnel, so the activity can be conducted of safety manner.

1.3.4 Quarterly Cleaning Requirements shall consist of: (every three months)

1.3.4.1 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.3.4.2 Removing and washing window blinds.

1.3.4.3 Shampooing the entire surface of carpets in the high traffic areas.

1.3.4.4 Cleaning and sanitizing the trash holding area.

1.3.4.5 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.5 Semi-Annual Cleaning Requirements shall consist of:

1.3.5.1 Polish the floors of all the floors of the building. See Appendix 3 for polishing general indications.

1.3.5.2 Shampooing carpets in all areas. This activity may not take place at once, but the cleaning of carpets may be distributed by area or by requirement of the user.

1.3.5.3 Shampooing of chairs and sofas (the ones with fabric on the seat). This activity may not take place at once, but the cleaning of chairs may be distributed by area.

1.3.5.4 Cleaning window treatments as required.

1.3.5.6 Cleaning parking lots as needed with parking lot vacuum/sweeper.

1.3.6 Annual Cleaning Requirements shall consist of:

1.3.6.1 Cleaning gutters and down spouts of all collected debris.

1.3.6.2 Cleaning of windows blinds of the offices, this may not occur all at once, but as scheduled.

1.3.6.3 Shampooing of the carpets of Marine House. This activity will be programed under request and authorization of the officers

1.3.7 TEMPORARY/ADDITIONAL SERVICES FOR DISINFECTION/CLEANING:

Repeated Disinfection Services. Disinfection may be required to be repeated in the same areas or performed in other spaces in the facilities. The COR shall identify these spaces as described in 1.2.1. Contractor shall coordinate with the COR to provide these additional services. The COR shall direct performance of ordered services on an as needed basis. The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

A. Facilities (not housing individuals) with Suspected/Confirmed Coronavirus should follow the “Interim Recommendations for US Community Facilities with

Suspected/Confirmed Coronavirus Disease 2019” found here :

https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html . The guidance is to close off areas used by the ill persons and wait as long as practical (preferably 24 hours) before beginning cleaning and disinfection.

All areas (e.g., offices, bathrooms, and common areas) used by the ill persons, focusing especially on frequently touched surfaces should be cleaned and disinfected.

B. Facilities with or without Suspected/Confirmed Coronavirus that house individuals overnight should follow the “Interim Guidance for Administrators of US Institutions of Higher Education” found here: https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-ihe-response.html and the guidance above. In areas where ill persons are being housed in isolation, follow Interim Guidance for Environmental

Cleaning and Disinfection for U.S. Households with Suspected or Confirmed

Coronavirus Disease 2019. This guidance advises focusing on cleaning and disinfecting common areas where staff/others providing services may come into contact with ill persons but reducing cleaning and disinfection of bedrooms/bathrooms used by ill persons to as needed.

C. Residences used for homecare of Suspected/Confirmed Coronavirus case should follow “Preventing the Spread of Coronavirus Disease 2019 in Homes and

Residential Communities” found here: https://www.cdc.gov/coronavirus/2019-https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-ihe-response.html https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-ihe-response.html https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html ncov/hcp/guidance-prevent-spread.html and the “Interim Recommendations for US

Households with Suspected/Confirmed Coronavirus Disease 2019: at https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html

1.3.7.1 Worker health and safety including Personal Protective Equipment (PPE)

Worker Training and Health and Safety. The Contractor shall ensure that all workers are trained on safe and effective disinfection procedures as well as measures for protecting themselves including fastidious hygiene practices and personal protective equipment.

The Contractor shall provide all protective measures that at a minimum will include those identified on the disinfectant labeling. Generally, personal protective equipment is anticipated to include impervious disposable gloves and eye protection.

Worker PPE needs are driven primarily by the chemical disinfectants in use. Most definitely, PPE will include disposable impervious gloves. Additionally, if sprays are used, eye protection and protective clothing coverings are prudent. Work practices must minimize aerosolization of both soiling and any body fluids. In most cases, respiratory protection (e.g., N95 filtering facepiece respirators) will not be necessary. Some guidance advises use of a mask, however.

Gloves should be discarded after each cleaning/disinfection job. If reusable gloves are used, those gloves should be dedicated for cleaning and disinfection of surfaces for

COVID-19 and should not be used for other purposes. Consult the manufacturer’s instructions for cleaning and disinfection products used. Workers should wash their hands immediately after gloves are removed.

Contractors should follow applicable standards to include:

Hazard Communication Standard (29 CFR 1910.1200). To train workers on the hazards of chemical products

PPE Standard. Requiring selection of PPE based on the hazards and training on proper use, care, and limitations of the PPE.

Respiratory Protection Standard (29 CFR 1910.134). If respiratory protection is used.

1.3.7.2 How to Clean and Disinfect Surfaces

The Cleaning Requirements shall consist of:

Cleaning of soiled surfaces prior to disinfection. Cleaning methods shall prevent contact with individuals and aerosolization of the soiling.

Disinfection utilizing a product listed as being effective against the COVID-19 virus such as those listed here: Products with EPA-approved emerging viral pathogens claims.pdf .

Diluted household bleach solutions, alcohol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective. A bleach solution can be prepared by mixing 5 tablespoons (1/3rd cup) bleach per gallon of water or 4 teaspoons bleach per quart of water. Labeling shall be provided in advance to the COR.

If the product is not specifically listed as effective, then labeling must be submitted to the https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html https://gcc01.safelinks.protection.outlook.com/?url=https%253A%252F%252Fwww.epa.gov%252Fsites%252Fproduction%252Ffiles%252F2020-03%252Fdocuments%252Fsars-cov-2-list_03-03-2020.pdf&data=02%257C01%257CHusonCS%2540state.gov%257C7d58fa054b2e4edc52d508d7c4613aa3%257C66cf50745afe48d1a691a12b2121f44b%257C0%257C0%257C637193794178544369&sdata=kVrgD%252Bs%252FQ4%252F8XtaGPK2XvvNe3yRDYhb%252BH1ElRQXDzw4%253D&reserved=0

COR for acceptance. The Contractor shall follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).

Prior to starting disinfection work, check the containers of disinfectant for the shelf life date to ensure that it has not passed. Never mix household bleach with ammonia or any other cleanser. This link contains additional excellent advice on use of disinfectants:

http://npic.orst.edu/ingred/ptype/amicrob/covid19.html

Cleaning of any glasses, cups, and coffee services in the spaces. The Contractor shall clean the items in hot soapy water and rinse, and dry.

Waste removal to include emptying all wastepaper baskets, and cleaning and disinfecting the waste receptacles, then replacing plastic wastepaper basket linings and returning items where they were located.

The greater the amount of time lapsed since the departure of the individual, the better. Preferably wait at least 24 hours before cleaning and disinfection. This waiting period is not always practical.

If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.

For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces. After cleaning:

o Launder items as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely, or o Use products with the EPA-approved emerging viral pathogens claims

(examples at this linkpdf iconexternal icon) that are suitable for porous surfaces.

Always follow label directions on cleaning products and disinfectants. Wash surfaces with a general household cleaner to remove germs. Rinse with water and follow with an EPA-registered disinfectant to kill germs. Read the label to make sure it states that EPA has approved the product for effectiveness against influenza A virus.

If a surface is not visibly dirty, you can clean it with an EPA-registered product that both cleans (removes germs) and disinfects (kills germs) instead. Be sure to read the label directions carefully, as there may be a separate procedure for using the product as a cleaner or as a disinfectant. Disinfection usually requires the product to remain on the surface for a certain period of time (e.g., letting it stand for 3 to 5 minutes).

Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes.

It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.

http://npic.orst.edu/ingred/ptype/amicrob/covid19.html https://www.americanchemistry.com/Novel-Coronavirus-Fighting-Products-List.pdf

Special cleaning and disinfecting processes, including wiping down walls and ceilings, frequently using room air deodorizers, and fumigating, are not necessary or recommended. These processes can irritate eyes, noses, throats, and skin;

aggravate asthma; and cause other serious side effects.

Use standard procedures for handling waste, which may include wearing gloves.

Place no-touch waste baskets where they are easy to use. Throw disposable items used to clean surfaces and items in the trash immediately after use. Avoid touching used tissues and other waste when emptying waste baskets. Wash your hands with soap and water after emptying waste baskets and touching used tissues and similar waste.

For clothing, towels, linens and other items that go in the laundry:

Wear disposable gloves when handling dirty laundry from an ill person and then discard after each use. If using reusable gloves, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 and should not be used for other household purposes. Clean hands immediately after gloves are removed.

o If no gloves are used when handling dirty laundry, be sure to wash hands afterwards.

o If possible, do not shake dirty laundry. This will minimize the possibility of dispersing virus through the air.

o Launder items as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.

Clean and disinfect clothes hampers according to guidance above for surfaces. If possible, consider placing a bag liner that is either

All other terms and conditions remain unchanged.

2.0 MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules for the 15 direct labor personnel to ensure completion of the works detailed in the contract. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

https://www.cdc.gov/handwashing/when-how-handwashing.html

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

3.0 LOCATIONS FOR JANITORIAL SERVICES

All standard services are to be delivered on regular Embassy working days.

Location Qty Estimated

Area

Scheduled

Hours

Escort

Building 1, 1st Floor Total Area 07:00-

16:00

1st Floor

Which consist of: 3,991 SM

Entrance X

Lobby X

Ramp X waiting area X

Corridors X rest rooms X

Walkways X

Building 1, 2nd Floor Total Area

2nd Floor

Which consist of: 3,893 SM

Corridor X

Offices X rest rooms X

Building 1, 3rd Floor Total Area

3rd Floor

1,900 SM

Which consist of:

Corridor X

Offices X

Rest rooms X walkways X

Building 1, 4th floor Total Area

4th Floor

1,718 SM

Which consist of:

Corridor ESCORT

Offices ESCORT

Rest rooms ESCORT walkways ESCORT

Building 1, 5th floor Total Area

5th Floor

194 SM

Which consist of:

Other Areas Total Area

Which consist of: 23,563 SM

Pavement

Stairways

Patio

Elevators

Terrace and Cabaña outside street

Outside sidewalk

Total Square Meters 35,259 Sq. Meters

All Areas

PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by

Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

4.2.1 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. The Contractor should provide at least three

(3) sets of uniforms for their staff, as well as safety shoes, that should be according to the needs of the staff and should consider some particular/medical considerations of the individual. All employees shall wear uniforms approved by the Contracting Officer's

Representative (COR).

4.2.2 Safety. The Contractor should provide personal protection equipment, PPE, according to the activities of the staff, and should be approved by the Contracting

Officer's Representative (COR), and should have a stock of this PPE for the use of their staff. The Contractor shall provide a list of the chemicals to be used for the janitorial activities and the chemicals should be provided in containers no bigger than 1 liter, in order to eliminate the risk of exposure for pouring and mixing chemicals.

The chemicals delivered must have a visible label with hazard identification, NFPA or

Globally Harmonized System of Classification and Labelling of Chemicals, the bottles used by the janitorial staff should be labeled as well.

4.2.3 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.4 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.6. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

unauthorized use of Government property, theft, vandalism, or immoral conduct;

unethical or improper use of official authority or credentials;

security violations; or, organizing or participating in gambling in any form

4.2.7 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract.

If the Contractor has lost any such keys, the Contractor shall immediately notify the

COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3. Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take 60 days to perform. For each individual the list shall include:

Full Name

Place and Date of Birth

Current Address

Identification with photograph

Complete Security Form and documentation

The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the

US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The

Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5.0. MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract.

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 4 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of

Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for Government property in its control.

The Contractor shall physically inventory all Government property in its possession.

Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in U.S. Dollars:

Per Occurrence $50,000.00

Cumulative $150,000.00

2. Property Damage stated in U.S. Dollars:

Per Occurrence $10,000.00

Cumulative $30,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

any property of the Contractor, its officers, agents, servants, employees, or any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the

Contractor shall name "the United States of America, acting by and through the

Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0. TRANSITION PLAN

Within 15 days after contract award, the Contracting Officer may request that the

Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date

1.1 General Instructions 1 COR 30 days after award

1.2.3 Schedules 1 COR Weekly

4.4.1 List of Personnel 1 COR 10 days after award

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses and Permits 1 COR Date of award

9. Transition Plan 1 COR 15 days after award

11. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative

(COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance.

The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all janitorial services set forth in the scope of work.

1 through 10

All required services are performed and no more than one

(1) customer complaint is received per month.

The COR will randomly inspect

10 works described in section 3.1 biweekly. No less than 8 out of the10 activities are to be satisfactorily completed to be considered acceptable for QASP purposes.

11.1 SURVEILLANCE. The COR will receive and document all complaints from

Government personnel regarding the services provided. In addition, the COR will randomly inspect 10 works described in section 3.1 biweekly. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month and that no less than 8 out of 10 activities randomly inspected are satisfactorily completed. The COR shall notify the

Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and

Conditions-Commercial Items), if any of the services exceed the standard.

11.3 PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the

COR will contact the Contracting Officer for appropriate action under the Inspection clause.

ATTACHMENT 1

Color code of cleaning materials

Color Use

Red Toilet

Blue

Aluminum/Metallic surfaces

Yellow Drinking fountain

Green Desks

ATTACHMENT 2

Cleaning Instructions for Forced Entry/Ballistic Resistant (FEBR) products

A primary cause of stress cracks in FEBR products is the use of cleaning agents that are contrary to manufacturer’s recommendations. As ingredients in many cleaning products can affect polycarbonates differently, we ask that personnel servicing or cleaning FEBR doors and windows use only the cleaning products identified in this Maintenance Alert, and follow procedures described below that are taken from the glazing manufacturer’s recommendation for cleaning FEBR and blast resistant glazings.

Recommended Compatible Cleaners (Brand Name or Equal:

The following cleaning agents are compatible with polycarbonate sheet products when used according to the manufacturer's recommendations and are the only approved products for cleaning the interior side of FE/BR and blast resistant glazings. These can also be used for cleaning the exterior side.

Top Job®

Joy®

Palmolive Liquid®

Windex® Ammonia Free

Note: The use of paper towels is not recommended by the manufacturers.

Steps for Cleaning the Exterior Side:

Caution: When following the steps below only use the compatible cleaners listed above or brand name equivalent. Do not expose the edges of any laminated glass to organic solvents, acids or any cleaner containing ammonia, which can react with the plastic components. Routine cleaning should be completed with lukewarm water and a clean cloth. Take due care during initial cleaning, especially if the surfaces are severely soiled, and follow these cleaning measures:

1) Flush glass surface with clean water to soften and remove as many contaminants as possible.

2) Use a clean squeegee to remove any excess water, ensuring that abrasive deposits do not get trapped between squeegee and glass surface.

3) If further cleaning is required use a mild non-abrasive, non-alkaline cleaner and a soft, grit free cloth (not paper towels) to clean the glass. Rinse immediately with clean water and remove any excess water with a squeegee.

4) Dry the surface immediately and NEVER use a sharp blade or scraper tool to remove deposits or clean the glass.

Steps for Cleaning the Interior Side/Exposed Polycarbonate:

1) Thoroughly pre-rinse with clean lukewarm water to loosen and wash away surface material, grit and grime.

2) Using a soft microfiber cloth or moist non-abrasive sponge or grit free cloth, gently wash with a mild diluted soap or detergent per the manufacturer’s recommendations above.

3) Rinse thoroughly with lukewarm clean water. Thoroughly dry the glazing with a dry soft cloth.

Special Note: The polycarbonate edges (interior/protected side) of FE/BR and blast glazings are not protected with a chemical resistance hard coating. Do not allow cleaning solutions and solvents to pool along the edges for any length of time. Always rinse edges thoroughly with generous amounts of lukewarm clean water.

Removing Heavy Oils, Tars, Graffiti, Paint, Marker, Inks and Glazing Compounds, Adhesive…