2021 ED Statement of Work for Base Station.pdf

Statement of Work 2020 – Kayenta Health Center Emergency Dept. Base Station for Pre-hospital Communications Author: Anthony Griffay

BACKGROUND

The Emergency Department seeks to replace and improve the pre-hospital radio and phone communications for the Kayenta Health Center. The proposed Base Station will route calls through an electronic console system that will allow the ability to digitally record, time stamp, date and report on all the pre-hospital communications coming into the Emergency Department, thus preventing unexpected EMS (Emergency Medical Service) arrivals. In addition, allow for participation in Emergency Management and Disaster Response communications within the region. The

Base Station will replace the current Motorola Radius GM 300 (KA#4397), which is currently discontinued by the manufacturer.

SCOPE

The Emergency Department seeks to consolidate all incoming EMS radio, phone calls, messages and information into a single electronic console system which can be accessed on-site or remotely to improve communication, workflow and patient care.

OBJECTIVES

The Emergency Department considers the most comprehensive EMS-Hospital communications, mobile telemedicine and documentation system, which provides interactive audio and video sharing, data documentation and activation notifications. By documenting, recording and time-stamping all pre-hospital communication and information, including audio, video, EKG’s, vitals, Estimated Time of Arrival (ETA), location, patient identification information and intake forms. Thus, reducing patient handoff report challenges, false activations, medical errors and liability.

TASK

Contractor shall prepare a proposal and upon award, shall perform:

1. Coordinate with the Information Technology and Facilities Management Branch in identifying a permanent, convenient location of the electronic console system within the Emergency Department

2. Install an electronic console system with an operator position electronics with embedded PC, that includes a Windows 10 Operating System and at minimum a 19” Flat LCD Touch Monitor w/USB hub with uninterrupted power supply to manage the following:

a. Operator Position Software

b. Receive, respond to, forward and document all EMS to Emergency Department communications in a consolidated system

i. Phone calls

ii. Radio calls

iii. Faxes

Statement of Work 2020 – Kayenta Health Center Emergency Dept. Base Station for Pre-hospital Communications Author: Anthony Griffay

iv. 12 Lead ECG’s

v. Customized electronic forms

vi. Optional Telemedicine consults

c. Record, log and archive all communications and data for later review, medical-legal documentation and quality assurance.

d. Receive, display, print, log and forward 12-leads from multiple systems, emails and faxes

e. Ensure all EMS calls are seen, heard and answered using incoming call alerts through visual and audio notification

f. HIPAA Compliant

3. Provide on-site training for Emergency Department, EMS and Information Technology staff upon completion of installation

DELIVERY

Installation and Training 90 days, upon award of the contractor.

GOVERNMENT-FURNISHED PROPERTY/EQUIPMENT

N/A

SECURITY REQUIREMENTS

Contractor must obtain an identification badge and wear at all times.

PLACE OF PERFORMANCE

Kayenta Health Center Emergency Department in Kayenta, Arizona.

PERIOD OF PERFORMANCE

Installation and Training to be performed 90 days, upon award of the contractor during the normal business hours of 8:00 am-5:00 pm, Monday-Friday, excluding Federal holidays. Training will consist of two separate times due to varied shift hours of EMS and Emergency Department staff. Period of performance will begin the DATE OF

AWARD and run through September 30, 2021.