SOW_PR79098.pdf

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Renewal of Maintenance Support for XPP sever Premiun MTCE
Solicitation number
2015-Q-1692-
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C. Statement of Work

Purpose

This software maintenance requirement is a yearly subscription for license maintenance support to be provided to National Center for Health Statistics (NCHS). This requisition is for maintaining proprietary copyrighted software created and sold only by SDL; therefore is the sole source authorized to and capable of maintaining this complex publishing software.

Statement of Work

SDL will provide NCHS with the following:

Re: Annu.1 Retxew1 for Contract ID: 10094

Foi Pexioth 21/2015 thxough 1312016

Invoice Fqecy:QTR
Invoice Stul02'012015

Site ID Item Y Peod

100940301 XSERVE3-WIN-P3II 2T205 13i 2016 180 1280

XPP SER%TP. PREWUNI MTCt

100940301 CM-PM 2A/201 111201 80 1280

CONTENT, UDEX, TABLES PREMIUM MTCE

100940301 ENG-LEG'34EDPM 11205 L3112016 tOO 1230

ADVANCED ENGLISH 3 ATOi PRENOU1 MTCE

100940301 MAT3VL-PM 212015 1'WZOIO 100 12.00

MATIDL. COMPO PIt.EMTUM MTCT

100940301 24ATHXP 21281 1131/2016 3.80 12,00

ATK COMPO ADDNt PRMPJM MTCE

100940301 3CYV1EWWD4pM 2"12O1S 111/2316 408 12.00

3CYVIEW PR.EMUJM MTCE ON WINDOWS

.n'?* Et AmI m To

Contract Total:

General Support

The processing capability of the base XPP Server license includes as many as 8 cores. As a Premium Maintenance customer NCHS is entitled to all the latest software upgrades which includes patches, service packs and both major and minor version releases (note that services we might wish to have to support an upgrade would be separately funded). Maintenance also includes unlimited access to the XPP support team and customer portal where we can log, review, and update our own tickets and have access to the latest documentation, patches, and service packs.

SDL notifies NCHS about patches to the latest release and how to obtain the release. The NCHS staff will install patch to the NCHS XPP server.

If problem cannot be resolved through telephone support, SDL will provide on-site technical support at an additional cost. A quote for additional cost for services will be presented to NCHS for approval.

Terms of Support

• Telephone support available M-F 8:00am to 5:00pm EST

Phone number: 781-756-4400, ext. 4 for customer support

Section D - Packaging And Marking

There are no clauses/provisions included in this section.

Section E - Inspection And Acceptance

E.1 Inspection and Acceptance (Jul 1999)

Inspection and acceptance of the articles, services, and documentation called for herein shall be accomplished by the Contracting Officer, or his duly authorized representative (who for the purposes of this contract shall be the Project Officer) at the destination of the articles, services or documentation.

(End of Clause)

Section F - Deliveries Or Performance

F.1 Period of Performance

The period of performance shall be February 1, 2015 thru January 31, 2016.

(End of Clause)

F.2 Place of Performance

Centers for Disease Control and Prevention National Center for Health Statistics 3311 Toledo Road Hyattsville, MD 20782

(End of Clause)

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