Sources Sought Questionnaire - Amendment 1.pdf

1. Sources Sought Instructions CBP is seeking feedback from industry on their ability to provide an integrated solution combining camera(s) and software to enable CBP to capture a traveler’s image meeting specific facial capture standards while the traveler walks through a designated area. CBP is seeking a solution that does not require travelers to stop in front of a capture image device, nor obstruct the continuous flow of travelers through the designated area. CBP’s expectation is that the solution is compliant with applicable trade laws and regulations.

CBP requests that each vendor provides a capability statement of no more than 2 pages detailing how your integrated solution may address CBP’s need to capture a traveler’s image while they walk through a designated area and provide the facial capture to CBP to determine traveler’s admissibility. Vendors may also provide details about any of their currently deployed solution(s) that may fit CBP’s need. Additionally, as part of your 2-page capability statement, please describe how your company might address the following:

“CBP desires to provide Officers with concise real-time results of facial capture, facial matching, and processing to allow for decision-making without being tethered to a device/system (workstation, tablet, etc.) or specific location. Information provided to Officers should not be accessible to the public.”

Table 1 reflects minimum facial capture specifications that CBP is seeking. If your solution does not meet these specifications, it does not meet the minimum capabilities necessary to be considered for subsequently planned Market Research engagement: Vendor Product Demonstrations, detailed in Section 2 of this notice.

Table 1: Facial Capture Specifications

Specifications • Image o Format = JPEG or JPEG 2000 o File Size <= 150KB o Minimum Resolution 480 pixels x 760 pixels o Distance of >80 PX between the eyes o Eye Roll <30 degrees o Peak SNR >= 53 dB o Front facing photograph with:

Tilt < ±5 degrees

Roll < ±15 degrees

Pan < ±15 degrees

• Exposure o Average 8 bit RGB components w/in each area shall fall between 105 and 125 w/a standard deviation of ±10 o For every area examined, the maximum difference between the mean of any two of the RGB components shall not exceed 10 o The RGB code value for a maximum of 6 gray patches should fall w/in range from

0.5 to 1.5 neutral density

• Saturation o For each patch of skin on a person's face, gradations in texture shall be clearly visible.

There shall be no saturation (over/under exposure) of the face o The ΔE 1976 of each color for the sRGB color space must be <19 with CIELab values

• Minimal Blur o Photos with defocus blur approximating Gaussian blur must have a radius < 4 sigma o Photos with motion blur must have a measured displacement <9 pixels

• Variances o Capture an image that includes people of all body types, ages, abilities, and backgrounds, including individuals with disabilities and those using mobility aids or strollers

For each question in Table 2, please indicate whether your solution satisfies the stated minimum capability by inputting Yes or No. If you are unable to respond to each of these questions with a Yes, your solution does not meet the minimum capabilities necessary to be considered for Vendor Product Demonstrations.

Table 2: Minimum Capabilities

Capability Vendor Response (Yes/No) Does your solution provide the capability to capture and obtain a quality image of the traveler at speed (i.e., walking) without obstructing the continuous flow of travelers, while meeting the facial capture specifications in Table 1? (i.e., a traveler does not need to stop in front of a capture image device) Does your solution ensure that photos are NOT stored on the capture device or any other vendor device?

Does your solution support connectivity via Ethernet and WiFi?

For each question in Table 3 please indicate whether your solution satisfies the stated capability by inputting Yes or No. Each category has been assigned an overall value as shown below:

• Facial Capture: 30

• Vendor Hardware Software Specifications: 20

• Environmental Considerations: 20

• Solution Delivery: 25

• Monitoring and Maintenance: 5

If a vendor responds Yes to all capabilities associated with a criterion, the vendor will receive the full value associated with those categories. If a vendor responds Yes to only some of the capabilities associated with a category, the vendor will receive a percentage of the total value of the category, e.g., if the vendor replies Yes to 4 of the 5 Facial Capture capabilities, they will receive 80% of the facial capture value or 24 points.

Table 3. Sources Sought Questions

Category Capability Vendor Response (Yes/No)

Facial Capture Does your solution offer video capture that enables the ability to capture an individual frame of a traveler that meets the facial capture specifications in Table 1?

Does your solution provide the capability to prevent the capture of facial images of travelers outside of a designated capture area?

Does your solution prevent the capture of non-live images, e.g., an image on a traveler’s t-shirt?

Can your solution provide color quality photos of a walking traveler meeting the image specifications in Table 1 within 2 months of the sources sought due date?

If your solution captures multiple frames of a traveler, can your system identify a single image of the traveler meeting the image specifications detailed in Table 1prior to sending to CBP?

Vendor Software/Hardware Specifications

Within 2 months of the sources sought due date, can your solution provide the capability for CBP to remotely start/stop your capture device(s)?

Within 2 months of the sources sought due date, can your solution provide the capability for CBP to adjust/configure the photo capture zone?

Within 2 months of the sources sought due date, can your solution provide the ability to connect multiple peripheral devices?

Environmental Considerations

Is your solution currently providing facial images in an operational environment where:

• There is artificial or variable lighting

• There are height variances amongst individuals being imaged (e.g., children, individuals in wheelchairs)

Can your software solution operate exclusively on the internal CBP network, without any need for external control?

Does your solution operate using 120V AC power when needed (e.g., when not operating on battery)?

Solution Delivery Within 2 months of the sources sought due date, can you provide a solution compliant with the attached ICD for CBP integration and functional testing?

Monitoring and Maintenance

Within 2 months of the sources sought due date, can your solution provide CBP the ability to remotely monitor all aspects of the device and application, to include internal logs?

Does your company offer 24/7 support in the situation that the capture device becomes non-operational?

For each question in Table 4, please indicate whether your solution satisfies the stated capability by inputting Yes or No. The responses for Table 4 are for information purposes only.

Table 4. Additional Solution Features

Capability Vendor Response (Yes/No)

Does your solution require travelers to line up in a queue for successful photo capture (i.e., walk single file through the designated area)?

Does your solution provide travelers with visual notification of successful photo capture and guidance on where to proceed (including directional guidance)?

Does your solution provide visual notification of a successful photo capture of each traveler that could be displayed to the CBP Officer (e.g., mirroring capability)?

Does your solution run on multiple operating system platforms?

Within 2 months of the sources sought due date, can your solution provide travelers with visual guidance to remove facial occlusions (e.g., glasses, masks, hats) based on traveler’s behavior?

Within 2 months of the sources sought due date, can your solution provide travelers with the ability to display multiple languages (minimum English and Spanish)?

2. Product Demonstration Overview Following a review of the vendors’ responses, vendors with all minimum capabilities sought by CBP with the highest overall scores may be invited to demonstrate their solution for CBP. Vendor demonstrations are expected to occur 3-5 weeks following the sources sought submission date. During the vendor demonstration, vendors may be expected to:

1) Demonstrate the ability of their solution to successfully capture a quality image of a walking traveler (i.e., on-the-move) that meets the image specifications detailed in Table 1. If the traveler must stop in-front of your solution to capture their image, the solution may be determined to have not met the minimum capability of the sources sought. Vendors may be asked to share an electronic copy of image(s) with CBP for Government assessment whether the image(s) meet the specifications by being successfully ingested by CBP’s Traveler Vetting Software.

2) Dependent on the vendor’s solution, demonstrate the effectiveness of the vendor’s traveler display to provide:

a. Visual guidance to ensure images of a traveler walking through a designated capture area are captured.

b. Visual guidance to travelers indicating where to proceed following facial capture.

3) Demonstrate ability to provide a way for CBP to remotely start/stop the capture device.

4) Discuss their ability to effectively modify their software solution to interface with CBP systems in compliance with the provided ICD within 2-months.

5) Discuss the vendor’s solution’s estimated capture success rate based on the image specifications detailed in the facial capture category.

6) Discuss where the vendor’s solution is currently being used operationally and availability within that environment. If the solution is not currently being used operationally, discuss projected availability of the solution.