2_SOW 2150872 Sciex CESI 8000.doc

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Maintenance/Service Agreement for AB Sciex CESI 8000 Plus Equipment
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RFQ-NIAID-2150872
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STATEMENT OF WORK

1) BACKGROUND INFORMATION

The RTB Protein Chemistry Section (PCS) enables intramural NIAID investigators to use state-of-the-art applications in mass spectrometry, bioinformatics, chromatographic purification and analysis, protein sequencing and spectrophotometric analysis of peptides, proteins and small molecules in their research programs. These analytical activities provide proteomic profiles, protein structural information including post-translational modifications, quality control and quantitative assay development. In addition, our staff is available for advice and consultations. Extensive support is available for expert analysis in analytical chemistry and biochemistry in the context of the biomedical research conducted at the institute.

The RTB PCS currently provides protein separation services on a daily basis for all NIAID investigators This instrument is in use on a daily basis and if it malfunctioned due to lack of maintenance, mechanical or electronic failure the ability of the investigators in the DIR to conduct their research would be severely handicapped.

2) PURPOSE AND OBJECTIVES OF THE ACQUISITION

The purpose of this acquisition is to provide a maintenance agreement for equipment in order to maintain it in optimal operating condition.

Model/Serial Number: AB Sciex CESI 8000 Plus S/N B038777000

3) CONTRACTOR REQUIREMENTS:

· Unlimited OEM parts, OEM labor and travel for remedial repair.

· One planned maintenance visit that will be performed during the plan period

· Software maintenance, technical support and upgrades.

· Update software installations at the time of scheduled preventive maintenance visits

· Guaranteed priority response time of 2 – 3 days after receipt of a service call

· Priority telephone and email access to instrument technical support.

4) CONTRACTOR SUPPLIED MATERIALS

The Contractor shall provide all necessary parts and equipment necessary to perform remedial repair and planned maintenance of the above equipment.

7) INSPECTION AND ACCEPTANCE

a) All work will be inspected and approved by Protein Chemistry Section, RTB at the completion of any repairs and at the completion of the annual maintenance.

b) All work will be completed in accordance with industry standards.

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