2_Service Requirements Hitachi 2156573.xlsx
XLSX spreadsheet 10 KB Posted
- Solicitation number
- RFQ-NIAID-2156573
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Text version
Sheet1
| Service Requirements |
| Full Cost of Service Agreement Must Include: |
| All Labor |
| All Travel expenses |
| All Parts |
| Two (2) Preventative Maintenance *Includes: Cleaning of the instrument; Replacement of parts; Inspection and replacement of vacuum pump oils, seals and filters; Inspection and replacement of vacuum hoses, air lines and water lines; Inspection and adjustment, if necessary, of all systems; and Column alignment and inspection of image |
| On-site Emergency Service |
| On site Priority Response Time* within 48 hours to a request for emergency service (Monday through Friday) *A 48 hour priority status is required for this service agreement. Failure to meet the timeline for repairs may result in an unsatisfactory rating in Contractor Performance Assessment Reporting System (CPARS). |
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