2_Service Requirements 2159149 9WW.xlsx
XLSX spreadsheet 10 KB Posted
- Solicitation number
- RFQ-NIAID-2159149
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| File | Type | Posted |
|---|---|---|
| 2_Item list and special notes 2159149 9WW.xlsx | XLSX spreadsheet | |
| 5_TC_FAR PART 52.212-5 DEC 2022.docx | DOCX document | |
| 5_TC_HHSAR 352.222-70 Contrctr Coop in EEO Dec 2015.pdf |
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Text version
Sheet1
| Types of Service Requirements |
| BD FACSymphony A5 with FACStation (QTY 1) (excluding printers) |
| Full Cost of Service Agreement Must Include: |
| All Labor |
| All Travel expenses |
| All Parts |
| Two (2) Preventive Maintenance (PM) Inspections to be performed during POP |
| Two (2) PM kits |
| Software Revisions released during the Agreement term |
| Unlimited service visits, Monday-Friday |
| Unlimited telephone support for instruments, reagents and applications |
| On site Priority Response Time* within 48-hours to a request for emergency service (Monday through Friday) |
*Priority Response Time is only available via a contract with the Original Equipment Manufacturer (OEM), therefore third-party (Non-OEM) proposals to the solicitation must include documentation of a contract covering Priority Response Time with the OEM to meet this requirement and be considered.
| High Throughput Sampler |
| All Parts (excluding consumables) |
| Unlimited telephone support for instruments, reagents and applications |
| Repair via Depot Repair Model |
| Operations covering all costs associated with repair labor, shipping and parts |
| Loaner system within 48-hours of repair |
| One (1) Preventive Maintenance (PM) Inspection to be performed during POP |
| One (1) PM kit |
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