2_Service Requirements 2156582.xlsx

XLSX spreadsheet 10 KB Posted

Attached to
Maintenance/Service Agreement for BD Biosciences Equipment
Solicitation number
RFQ-NIAID-2156582
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2_Item list and special notes 2156582.xlsx XLSX spreadsheet
Vendor Compliance 52.204-26.pdf PDF

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Sheet1

Types of Service Requirements
BD LSRFortessa X-20 SORP (QTY 1) (excluding printers)
Full Cost of Service Agreement Must Include:
All Labor
All Travel expenses
All Parts
Two (2) Preventive Maintenance (PM) Inspections to be performed during POP
Two (2) PM kits
Software Revisions released during the Agreement term
Unlimited service visits, Monday-Friday
Unlimited telephone support for instruments, reagents and applications
On site Priority Response Time* within 48-hours to a request for emergency service (Monday through Friday)

*Priority Response Time is only available via a contract with the Original Equipment Manufacturer (OEM), therefore third-party (Non-OEM) proposals to the solicitation must include documentation of a contract covering Priority Response Time with the OEM to meet this requirement and be considered.

High Throughput Sampler
All Parts (excluding consumables)
Unlimited telephone support for instruments, reagents and applications
Repair via Depot Repair Model
Operations covering all costs associated with repair labor, shipping and parts
Loaner system within 48-hours of repair
One (1) Preventive Maintenance (PM) Inspection to be performed during POP
One (1) PM kit
Lasers
Unlimited service visits Monday-Friday.
Repair or replacement as needed.

File details come from the government source that posted it. Updated .