2_Service Requirements 2151533.xlsx
XLSX spreadsheet 10 KB Posted
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- RFQ-NIAID-2151533
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Sheet1
| Service Requirements |
| Microflex LRF MALDI-MS System S/N: 256969.00168 (QTY 1) |
| Full Cost of Service Agreement Must Include: |
| All Labor |
| All Travel expenses |
| All Parts |
| Wear and Tear parts; includes 1 laser replacement per year |
| One (1) Preventive Maintenance (PM) Inspection and Cleaning to be performed during POP |
| One (1) PM kit |
| Software Revisions released during the Agreement term |
| Unlimited service visits, Monday-Friday |
| Unlimited onsite emergency service visits. |
| Unlimited telephone support for instruments, reagents and applications |
| A 4-hour Emergency Call Back |
| Compass and Data Analysis software updates and upgrades, library updates. Bruker proprietary software only. |
| Voucher for 1 Postprocessing SW Upgrade p.a. (SCiLS Pro, Metaboscape, Biopharma Compass, TASQ). |
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