2_Service Requirements 2148513.xlsx
XLSX spreadsheet 10 KB Posted
- Solicitation number
- RFQ-NIAID-2148513
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Other files
| File | Type | Posted |
|---|---|---|
| 2_Item list and special notes 2148513.xlsx | XLSX spreadsheet | |
| Vendor Compliance 52.204-26.pdf | ||
| 5_TC_FAR PART 52.212-5 MAY 2022.docx | DOCX document |
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Text version
Sheet1
| Types of Service Requirements |
| BD LSRFortessa X-20 and BD FACStation (QTY 1) (excluding printers) |
| Full Cost of Service Agreement Must Include: |
| All Labor |
| All Travel expenses |
| All Parts |
| Two (2) Preventive Maintenance (PM) Inspections to be performed during POP |
| Two (2) PM kit |
| Software Revisions released during the Agreement term |
| Unlimited service visits, Monday-Friday |
| Unlimited telephone support for instruments, reagents and applications |
| On site Priority Response Time* within 48-hours to a request for emergency service (Monday through Friday) |
*Priority Response Time is only available via a contract with the Original Equipment Manufacturer (OEM), therefore third-party (Non-OEM) proposals to the solicitation must include documentation of a contract covering Priority Response Time with the OEM to meet this requirement and be considered.
| OEM suggested Service for all listed lasers on the List of items attachment |
| FACS Flow Supply System (QTY 1) |
| Full Cost of Service Agreement Must Include: |
| All Labor |
| All Travel expenses |
| All Parts |
| High Throughput Sampler (QTY 1) |
| Full Cost of Service Agreement Must Include: |
| All Parts |
| Unlimited telephone support for instruments, reagents and applications |
| One (1) Preventive Maintenance (PM) Inspections to be performed during POP |
| One (1) PM kit |
| All Shipping |
| Replacement with a certified refurbished unit, if required |
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