2_Service Requirements 2133685.xlsx
XLSX spreadsheet 10 KB Posted
- Solicitation number
- RFQ-NIAID-2133685
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| File | Type | Posted |
|---|---|---|
| 3_TC_FAR PART 52.212-5 MAY 2022.docx | DOCX document | |
| 2_Vendor rep 52.204-26 OCT 2020.pdf | ||
| 2_Item list and special notes 2133685.xlsx | XLSX spreadsheet |
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Sheet1
| Types of Service Requirements |
| BD Symphony S6 and BD FACStation (excluding printers) |
| Full Cost of Service Agreement Must Include: |
| All Labor |
| All Travel expenses |
| All Parts |
| One (1) Preventive Maintenance (PM) Inspections to be performed during POP |
| One (1) PM kit |
| Software Revisions released during the Agreement term |
| Unlimited service visits, Monday-Friday |
| Unlimited telephone support for instruments, reagents and applications |
| On site Priority Response Time* within 48 to 72 -hours to a request for emergency service (Monday through Friday) *A 48 to 72 -hour priority status is required for this service agreement. Failure to meet the timeline for repairs may result in an unsatisfactory rating in Contractor Performance Assessment Reporting System (CPARS). |
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