2_Service Requirements 2099778 Nanostring Tech.xlsx
XLSX spreadsheet 10 KB Posted
- Attached to
- Nanostring Equipment Maintenance Agreement
- Solicitation number
- RFQ-NIAID-2099778
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Other files
| File | Type | Posted |
|---|---|---|
| 3_FAR 52.212-5 SEP 2021.pdf | ||
| z_FAR Clause 52.223-99 Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors.docx | DOCX document | |
| Vendor rep 52.204-26 OCT 2020.pdf |
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Sheet1
| Service specifications: |
| One planned maintenance visit that will be performed during the plan period |
| All hardware replacements |
| On-site annual re-calibration |
| Software update installations at the time of scheduled preventive maintenance visits |
| Unlimited on-site emergency visits and calls |
| *Priority status for technical support inquiries, hot-line response |
| *Priority status for technical support inquiries, on-site response |
| Unlimited telephone support on workdays 8 AM to 10 AM EST, excluding holidays |
| *As priority status is only available with a contract with Nanostring, quotes submitted by third-party vendors must also include a contract with Nanostring to be considered. |
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