2_Posting Statement of Work_Service Specifications.pdf
PDF 115 KB Posted
- Solicitation number
- RFQ-NIAID-25-2248990
About this file
This document is a Statement of Work for a service agreement to maintain a Nanostring GeoMx DSP Analysis Instrument located at the Rocky Mountain Labs in Hamilton, MT. The purpose is to ensure the specialized microscopy equipment remains in optimal operating condition to support critical research conducted by the National Institute of Allergy and Infectious Diseases (NIAID).
The key requirements include one planned maintenance visit per year, unlimited on-site emergency visits, priority technical support, and all necessary parts and labor to perform remedial repairs and scheduled maintenance. The contractor must be able to respond to emergency service requests within a 72-hour timeline. The service agreement is for a 12-month period from December 16, 2024 to December 15, 2025. The contract will be awarded as a firm-fixed price purchase order to the responsible contractor offering the lowest technically acceptable price.
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Other files
| File | Type | Posted |
|---|---|---|
| 4_FAR 52.212-5 May 2024.docx | DOCX document |
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STATEMENT OF WORK
1) BACKGROUND INFORMATION
Rocky Mountain Labs, Research Technologies Section, Electron Microscopy Unit supports NIAID investigators with a variety of state-of-the-art microscopy techniques and technologies.
Because of high use and because the equipment is highly specialized, these insterments must be maintained in peak operating condition at all times.
The NanoString systems were installed in a BSL-1 area about two years ago. It is already receiving a lot of use and projects from DIR labs, and the project load has started to increase; if it were put out of action due to lack of maintenance or mechanical failure, the ability of the investigators in the DIR to conduct their research would be severely handicapped. To this end, the RTB instruments are in daily use and require a service agreement in place in the event an instrument should fail.
2) PURPOSE AND OBJECTIVES OF THE ACQUISITION
This acquisition aims to provide a service agreement for the following equipment to maintain it in optimal operating condition.
3) CONTRACTOR REQUIREMENTS:
• One planned maintenance visit that will be performed during the plan period
• Update installations at the time of scheduled preventive maintenance visits
• Unlimited on-site emergency visits and calls to Hamilton, MT, a remote area, to respond to all emergencies and all other calls
• Priority status for technical support inquiries this including phone calls and maintenance visits
• Unlimited telephone support on workdays 8 AM to 10 AM EST, excluding holidays
• List response time (Hours or Days) in a request for on-site emergency service (Monday through Friday, excluding holidays)
4) CONTRACTOR SUPPLIED MATERIALS
The Contractor shall provide all necessary parts and equipment necessary to perform remedial repair and planned maintenance of the above equipment.
5) GOVERNMENT FURNISHED MATERIALS
No Government-furnished materials are provided under this contract.
6) REPORTING REQUIREMENTS AND DELIVERABLES
Technical support, remedial repair as needed, and one annual planned maintenance.
7) INSPECTION AND ACCEPTANCE
a) All work will be inspected and approved by Elizabeth R. Fischer, Deputy Chief, RTB, at the completion of any repairs and at the completion of the annual maintenance.
b) All work will be completed in accordance with industry standards.
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