2_Equipment list and Service Requirements Illumina 2154148.xlsx

XLSX spreadsheet 10 KB Posted

Attached to
Maintenance/Service Agreement for Illumina Equipment
Solicitation number
RFQ-NIAID-2154148
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File Type Posted
5_TC_FAR PART 52.212-5 DEC 2022.docx DOCX document
Vendor Compliance 52.204-26.pdf PDF

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Sheet1

List 1 of 2 for Equipment:
NextSeq 2000, S/N VH00238
MiSeq, S/N M05115
Maintenance and Service Requirements:
2-day Priority On-Site Response
All Labor
All travel
All OEM Parts
Reagent replacement upon HW failures
One (1) PM
Vendor coordinates PM on behalf of the lab
Remote technical support 18 hours a day X 5 days a week (M-F)
Only OEM parts are accepted for all repairs and servcies
Software and Hardware coverage updates
List 2 of 2 for Equipment
iSeq 100, QTY 2, S/N FS10001902 and FS10001895
Support and Exchange Requirements:
Exchange replacement if Tech Support cannot resolve issues remotely
Remote technical support 8 hours a day x 5 days a week (M-F)
Reagent replacement upon HW failures
Software and Hardware updates
Only OEM parts are accepted for all repairs and servcies

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