2.3.1-Attachment_1-LasVegasKennelSOW2024.pdf

STATEMENT OF WORK

Kenneling Services

1. OBJECTIVE: The purpose of this procurement is to secure commercial kennel facilities and services that will most effectively support the Customs and Border Protection (CBP) Canine Enforcement Program and the mission of the

CBP.

2. SCOPE OF WORK: As needed, the contractor(s) shall provide all of the labor, materials, supervision, and facilities necessary to satisfy the kenneling requirements of the Canine Enforcement Program, Customs & Border Protection at the location identified:

US Customs and Border Protection 5757 Wayne Newton Blvd, Terminal 3

Las Vegas, Nevada 89119

2.1 All kenneled canines must be accessible and retrievable for duty 24 hours a day, 7 days a week. Regardless of the time of day, a CBP Canine Enforcement Officer, (CEO) must be able to retrieve their assigned canine within 10 minutes of their arrival at the kennel. To meet this requirement, the contractor shall provide each CEO with the necessary means of access (e.g. keys) to independently retrieve their canines. The number of CEOs that will require access to the facility is one (1). The number of canines to be kenneled is two (2). The number of canines is subject to change according to the demands of their service.

2.2 The contractor shall ensure that only authorized kennel personnel have access to CBP canines. Access to and contact with CBP canines by the general public and other animals including, but not limited to, privately kenneled animals is strictly prohibited at all times.

2.3 The contractor shall ensure that kennel personnel do not identify or point out to anyone the identity and location/runs of CBP canines. At any time, information about the CBP canines should not be disseminated to anyone, other than CBP CEOs.

2.4 In addition to providing suitable space for the canines, the contractor shall ensure that the kennel, access buildings, break areas, and curtilage are kept clean. At all times, the entire kennel site shall be kept in a condition that will not pose a danger to the canines or the CEOs. The kennel site shall be kept in an acceptable sanitary condition. (See Paragraph 4 entitled Sanitation).

2.5 A Contracting Officer Representative, (COR) will be appointed to monitor contractor performance and coordinate technical and administrative matters with the Contracting Officer. The COR may conduct a semi-annual review and will provide a report to the Contracting Officer after each review. The COR may conduct additional reviews as necessary. The COTR will be identified in the contract.

2.6 CBP canines are typically of the sport variety. CBP canines are working dogs, not pets boarded while their owners are on vacation. These canines work 8 - 16 hours a day, often in high stress situations. The canines typically weigh between 20-90 pounds. Absent very unique circumstances, no CBP canine will be younger than one year old. The primary purpose of CBP canines is to utilize their extensive training to locate illegal contraband before it enters the United States. Therefore, it is important for these canines to rest while they are in the kennel facility.

3. FACILITY AND RUN REQUIREMENTS: The kennel facilities must be situated in a location that will be quiet and secure from the public. The facility must provide an environment conducive to the canines obtaining adequate rest.

Audible and visual distractions are considered detrimental. These are extremely important requirements that are necessary in order to maximize the actual work hours of the canines, and to not diminish their effectiveness.

Regardless of the kennel type, only one canine shall be in each kennel run at any one time. Depending on the facility layout, it may be necessary for CBP to rent an empty "buffer" run to separate CBP canines from privately kenneled animals.

If a buffer kennel is rented, it shall remain empty at all times. Regardless of the circumstances, CBP canines cannot be placed in shipping crates or wire cages at any time. At no time will a non CBP canine be permitted to be kenneled in a CBP paid kennel run.

3.1 Floor and Dog Runs: The kennel building shall be constructed with concrete foundations and subfloors. Kennel run floors will be a sealed hard, non-skid surface (i.e. concrete or tile is acceptable). All concrete surfaces will be sloped and constructed to allow for adequate drainage for flushing stools and urine from the kennel run. Pooling of liquid is not permitted. Other floors and pathways should be of a non-skid surface and allow for adequate drainage for flushing stools and urine from the kennel surface. Toys are not permitted in the kennel runs unless specifically authorized by the COR. The only items permitted in the dog runs are the non-porous dog bed, water bucket, and feed dish.

3.2 Kennel Runs: Indoor/outdoor and outdoor kennel runs will be considered by the CBP. However, CBP prefers indoor kennel runs as they are more secure and have less external stimuli. The indoor runs provide significantly more protection from the elements. A guillotine type drop door is permissible for the indoor/outdoor runs. All kennel runs shall be disinfected daily with veterinary approved chemicals (See Paragraph 4 on Sanitation). Each kennel run will be at least 6 feet long by 4 feet wide, not including the sleeping area.

3.3 Kennel Run Barriers: If kennel runs use a common barrier to separate adjacent runs, the barrier shall be from the floor to the chain link or canopy top to prevent cross contamination between runs. The barrier must consist of a solid or composite wall at least 48 inches in height from the floor. The remainder of the barrier shall either be a solid wall or wire mesh fence fabric.

3.4 Doghouses: Kennel runs shall be equipped with either a raised sleeping platform or doghouse. Outside kennel runs shall have the dog's bedding area enclosed, preferably a doghouse. The doghouse shall have three solid sides and a top. If the facility has outdoor runs, the doghouse shall be positioned in the shaded side of each run. The doghouse shall be large enough to allow the dog to turn freely and provide at least two (2) inches clearance above the animal's head while in the standing position.

3.5 Sleeping Areas/Platforms: Kennel runs will be equipped with either a raised sleeping platform or doghouse. Sleeping platforms shall be of non-porous materials (e.g. stainless steel, fiberglass). The platform shall be of adequate size to accommodate the dog. If the enclosed bedding area is attached to the kennel run, it will have two solid walls between the adjacent kennel runs with chain link ends. If the enclosed bedding area is separate from the kennel run it must have four solid walls with an access opening on one end. Access doors to the inside sleeping area, of an indoor/outdoor kennel run, shall be a minimum of 40" high and 28" inches wide.

3.6 Canopies and Chain Link Tops: Indoor/outdoor and outdoor kennel runs shall be covered with a canopy that will provide shade during all daylight hours.

All kennel runs shall have secured chain link tops, to prevent the dog from jumping OJ climbing out.

3.7 Ventilation: All types of kennel facilities and kennel runs shall have fresh air either through windows, doors, vents or air conditioning. The minimum air temperature shall not be less than 50 degrees F. The maximum air temperature shall not be more than 90 degrees F.

3.8 Fencing and Gates: Wire mesh fence fabric will be utilized on the runs and gates. The fabric will be at least 11-gauge material for 2-inch mesh or at least 13-gauge for 1 ¼-inch mesh. Access gates to each run and sleeping area will have a positive latching system to prevent the dogs from jumping against the latch and accidentally opening the gate. Kennel facilities shall have a double gate/doors that requires the dog to go through two secure gates/doors to enter/exit the facility and grounds.

Security fencing shall surround all outside runs and break areas. The fence fabric shall be 11-gauge steel wire mesh chain link fence. The fabric height, from ground to top of fence, shall be between 6' and 8' at all locations. No fence will be located so that the features of land (its topography) or structures defeat its purpose by allowing passage over, around, or under the fence. The fence shall be kept in good repair at all times. The purpose of this requirement is to restrict access to the kennel from outside. As such, all fencing must meet this requirement.

3.9 Lighting: The kennel compound, kennel runs, and parking lot will be sufficiently lighted to provide security and to allow for safe night time activity in removing or returning canines to their kennel runs. All accessible areas will be lit, either by motion sensors or permanent lighting.

3.10 Kennel Construction: The government will not reimburse the contractor for any construction or remodeling.

4. SANITATION: Kennel runs and sleeping areas shall be disinfected daily with a veterinarian approved solution that disinfects against Avian Influenza, Parvo virus and Giardia at a minimum. The solution shall be rodent and pest free.

Kennel runs shall be washed and stools shall be removed from the runs as often as necessary. Stools, urine and waste dog food shall not be allowed to remain in a run for more than one (1) hour during required staffing hours (See Paragraph 8.4, Staffing Hours). All stools shall be removed within one (1) hour after the facility opens for business or no later than 9:00 a.m. on days when the kennel is not regularly open for business.

All chemicals shall be stored away from any food items or on the floor, capped and in the original labeled containers. Chemicals not in the original container shall be clearly marked. All disinfectants used for cleaning shall have the approval of the Environmental Protection Agency or the State of California.

4.1 Food and Water Areas: Kennel personnel shall clean food and water utensils every day with hot soapy water. Kennel personnel shall clean utensils used in preparation of food immediately after each food preparation period.

Stainless steel feed and water pans shall be used. Empty dog food bags shall be removed and disposed of in a covered container. All food shall be stored in a covered, rodent proof storage container. The area will be rodent and pest free.

The contractor shall provide a refrigerator for special diets and medications.

Medication will be properly labeled and stored in the refrigerator, if necessary. If the water supply comes from an underground well, it must be tested and approved for human consumption (potable). The kennel shall have potable hot and cold running water. CEOs shall have 24-hour access to the potable hot and cold running water. Self-waterers will not be permitted.

4.2 Health: The contractor shall ensure that CBP canines are not kenneled in the same room with any animals that are quarantined or are under medical treatment. The kennel must have an isolation area to accommodate those animals currently under quarantine or medical treatments. The contractor will ensure that ill CBP canines will be kenneled and in a different room from other ill privately boarded dogs. The kennel shall have First Aid Kits for personnel and animals. The contractor shall have written procedures to educate employees on how to handle animal related injuries.

When a CBP canine requires medication, and the assigned CEO is off-duty, the CEO shall make arrangements with the kennel personnel to administer the CBP provided medication to the canine as prescribed.

To ensure the welfare of CBP canines, an exercise regimen will be established for dogs that are not scheduled to work during any four-day period. If the handler is in any non-work status for a consecutive period of four days or more, kennel personnel will exercise the canine. Accurate exercise logs must be maintained for accountability purposes. The contractor shall observe the appearance and activity of the dogs for signs of illness, wounds, disease and discontent. The contractor shall specifically watch for signs of injury or other changes in the canines' physical condition.

In the event a CBP owned animal is injured or becomes ill, the contractor will contact the COR immediately upon determining the canine is injured or ill.

During the required staffing hours (See Paragraph 8.4, Staffing Hours), this contact shall be made within one hour of determining that the canine is injured or ill. If he/she is unavailable, contact the CEO or Supervisor CBP Officer. If it is an emergency, and the COR cannot be contacted, the contractor will take the ill or injured canine to the pre-designated veterinarian. The name and contact information of the authorized veterinarian will be provided by CBP after contract award. The contact names, titles, and phone numbers of all canine personnel will be provided after contract award.

In the unlikely event a CBP canine passes away, CBP personnel will take possession of the dog and transport it to the CBP contracted Veterinary Hospital for a necropsy. No CBP canine shall be buried or disposed of by kennel personnel.

4.3 Bathing: The contractor shall be responsible for bathing the canine(s). The contractor's facility shall have a bathing facility available to bathe the canines.

CBP will coordinate bathing of all canines to fit the contractor's bathing routine and CEO duty schedule.

4.4 Debris: The compound area where the kennels are located shall be free of all refuse, garbage, trash, and debris. Seeded areas within the compound shall be mowed/chopped and kept free of brush and tall vegetation that could pose a health hazard to the dogs, handlers, or other individuals entering the premises.

4.5 Flea and Tick Prevention: The kennel and surrounding areas shall be treated to prevent infestation of fleas and ticks. These areas shall be treated on a semi-annual basis, at a minimum and more if needed.

4.6 Break Areas: When CBP canines are in the break areas, the area shall be kept free of all toys, e.g. tennis balls.

When a CBP canine breaks, there shall be only one dog per "break area". No privately boarded canine shall break at the same time in the same area as CBP canines. Break areas shall be kept clean. Stools and waste shall be removed promptly.

5. Food: The contractor shall provide all food, supplies, and equipment necessary to perform the services. This includes items such as stainless steel feed and water pans, cleaning supplies and equipment, disinfectants etc. The amount shall be the suggested label serving size provided by the food manufacturer unless special rations are approved by the COR. The acceptable range for the key nutritional factors are:

Energy density Fat Soluble carbohydrate Protein Digestibility

4.0 to 5.5 kcal ME/g OM 15 to 40 % fat OM or 30 to 65% of calories from fat 39 to 55% NFE OM or 20 to 50% of calories from NFE 22 to 32% protein OM or 18 to 25% of calories from protein OM digestibility >80%

Once a standard, approved brand of dog food is established, any change must be approved in advance by the COR. Special rations for dietary or medical purposes must also be approved in advance by the COR.

ADDITIVES: A majority of commercial dog foods do not contain medication to prevent heartworm or hookworm infections. The kennel will administer government provided heartworm and hookworm medication to the dogs on a semi-annual basis.

6. Feeding: The kennel personnel shall be responsible for feeding the dog(s) twice a day according to the following schedules. All CBP canines at the kennel shall be fed at 5:00 a.m., and at 5:00 p.m.

Kennel personnel feeding the dog shall complete the Food & Stool Chart on a daily basis; the assigned CBP Officer has the responsibility and is accountable to ensure the Food & Stool Chart is completed each day. The Chart will be provided separately by the COR after contract award.

7. Veterinary Services: In the event that a CBP canine becomes ill, the contractor shall contact CBP employees in the following order: CBP Canine Supervisor, COR, CEO, and designated veterinarian (See Paragraph 4.2 Health).

Contact information for the designated veterinarian will be provided upon contract award. Should medical treatment be necessary, the contractor assumes all liability for the canine and any charges that are incurred as a result of not contacting the appropriate government officials listed in this paragraph.

GENERAL REQUIREMENTS:

8.1 Protection: The contractor shall have a plan for emergency procedures. A copy of the local fire evacuation plan shall be posted in the kennel. The contractor will provide fire extinguishers on site to extinguish common construction materials and/or electrical fires. The contractor will ensure that the fire extinguishers are inspected and maintained in accordance with the local/state/federal fire regulations. The contractor shall have business insurance as required by the appropriate state and local governments and municipalities.

The COR shall make periodic unannounced inspections. The contractor must be certified to provide kenneling services, if required, by the appropriate local and state government municipalities.

8.2 Escaped Dog Plan: The contractor shall have a written plan for handling the "escaped dog" scenario. The plan shall define what steps are taken to notify the owner, advertise in local publications, etc.

8.3 Personnel: If required by the state, the kennel manager must be certified to manage a kennel facility. If the kennel manager is replaced, the contractor will provide notification to the COR immediately.

8.4 Staffing Hours: The kennel facility shall be staffed continuously, on site, by at least one employee, between the hours of 6:00 a.m. and 7:00 p.m., seven days a week. These hours are the active dog hours for the CBP canines. This presence will ensure that the requirements for ill canines (Paragraph 4.2 Health) and the requirements for stool removal (Paragraph 4 Sanitation) will be met during these active dog hours.

8.5 Access: All canine officers will require twenty-four (24) hour access to the portion of the kennel facility used to kennel the CBP canines. CEOs must be able to retrieve their assigned canine within 10 minutes of their arrival at the kennel. Under no circumstances should a member of the public, or any other unauthorized person, have access to the CBP canines. If key type door locks or padlocks are used for after hour's security, the contractor will provide a key (or sets of keys, as appropriate) to each assigned Canine Enforcement Officer. All entry/exit points will be locked after hours or when unattended. All dog runs shall be secured. Kennels shall have double gates/doors to enter/exit the facility and grounds

8.6 Record Keeping: The contractor will keep a record of all CBP canines kenneled at the facility during each 30-day/monthly billing cycle.

9. Parking: The contractor shall have available parking spaces, on facility grounds to accommodate government owned vehicles of CBP personnel who are on duty or who are working with the dogs. Sufficient parking and a safe, lighted area to load and unload dogs are required (See Paragraph 3.9 Lighting). Twenty-four-hour access to the parking area is required.

10. Location: The kennel shall be located within a 9-mile radius from the work site.

11. Invoicing Procedures:

Invoicing must be accomplished IAW CBP process for utilizing the Invoice Processing Platform (IPP as outlined within the contracting instrument)