2.2.1 - Attachment 1 - Statement of Work.pdf

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Equine Veterinary Services
Solicitation number
70B03C25R00000208
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This Statement of Work (SOW) details equine veterinary services for U.S. Customs and Border Protection (CBP), U.S. Border Patrol Tucson Sector, covering approximately 132 horses. The contractor will provide comprehensive veterinary care, including emergency services, routine wellness exams, dental care, pre-purchase exams, microchipping, and veterinary training courses for Border Patrol personnel. Services must be performed by a licensed Arizona veterinarian and cover a wide range of medical needs such as lameness examinations, wound treatment, colic management, vaccinations, and emergency medical interventions.

The contract period is from September 10, 2025, through September 9, 2030, with services to be provided at multiple stations across southern Arizona, including locations in Ajo, Casa Grande, Douglas, Bisbee, Nogales, Sonoita, Tucson, and Willcox. The contractor must maintain an equine facility within 50 miles of Tucson with capabilities for surgical procedures, overnight horse boarding, and 24/7 emergency response. Additional requirements include maintaining electronic medical records, providing an emergency medical kit, and submitting detailed documentation of all veterinary services within five days of treatment.

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Attachment 1 – Statement of Work – 70B03C25R00000208

U.S. Customs and Border Protection U.S. Border Patrol - Tucson Sector

Statement of Work (SOW) Equine Veterinary Services

1. BACKGROUND

U.S. Customs and Border Protection (CBP), U.S. Border Patrol (USBP), Tucson Sector, is responsible for obtaining veterinary services and routine veterinary care for approximately one hundred thirty-two (132) horses utilized by the Tucson Sector, Horse Patrol Units. The actual number of horses maintained by TCA is subject to increase or decrease due to equine injury/retirements, adjustments in personnel, or changes in the operational tempo.

2. SCOPE

The Contractor shall provide all labor, supervision, travel, equipment, and supplies to provide experienced equine veterinary care and emergency services to government-owned horses located at various locations throughout southern Arizona, on a recurring basis and in accordance with the requirements of this Statement of Work for services.

The service requirements outlined within this Statement of Work require the following minimum key personnel: Equine Veterinarian, Equine Veterinary Assistant, and/or Equine Veterinary Technician.

It is at the discretion of the veterinarian to provide the number of veterinary technicians and/or veterinary assistants as necessary to meet service requirements. Minimum qualifications and training for these positions are outlined in Section 4 of this Statement of Work. A staffing plan, indicating required credentials, shall be provided with offeror’s proposal.

3. APPLICABLE DOCUMENTS

Federal Acquisition Regulation https://www.acquisition.gov/browse/index/far Homeland Security Acquisition Regulation https://www.dhs.gov/publication/hsar Homeland Security Acquisition Manual U.S. Code of Federal Regulations http://www.gpoaccess.gov/cfr/index.htm

4. GENERAL REQUIREMENTS

4.1. Contractor shall follow Commercial and Industry standards to the maximum practicable extent possible.

4.2. Contractor shall comply with all applicable Federal, State and local laws, licenses and regulations, and those set forth by the American Association of Equine Practitioners – www.aaep.org.

http://www.aaep.org/

4.3. Contractor shall comply with the personnel requirement guidelines set forth by the American Veterinary Medical Association at www.avma.org.

4.4. All services and procedures shall be performed by a certified Doctor of Veterinary Medicine licensed in the State of Arizona from an accredited school and shall be in good standing.

4.5. Contractor shall be responsible for the actions of all employees.

4.6. Each employee of the contractor shall have a form I-9 (Employment Eligibility Verification) completed and verified. See contract for details.

4.7. Contractor shall assume all responsibility for any injuries incurred by them or their employees from any USBP horse.

5. SPECIFIC REQUIREMENTS / TASKS

5.1. Key Personnel

5.1.1. Equine Veterinarian

Number: Minimum of one (1).

Minimum education and training requirements: Individual shall be educated/qualified as a Doctor of Veterinary Medicine and registered with the American Veterinary Medical Association to practice veterinary medicine on animals.

5.1.2. Veterinary Assistant

Number: Based upon service requirements and as determined by the veterinarian.

Minimum education and training requirements: Individual who is employed by an actively licensed veterinarian to perform acts pertaining to the practice of veterinary medicine and receives compensation for such acts from the employing veterinarian, but is not a certified Veterinary Technician or licensed veterinarian. They provide the veterinarian with technical support for all aspects of patient care.

5.1.3. Veterinary Technician

Number: Based upon service requirements and as determined by the

Minimum education and training requirements: Individual who has graduated from a veterinary technology program accredited or approved by the Committee on Veterinary Technician Education and Activities of the American Veterinary Medical Association, or other accrediting agency approved by the http://www.avma.org/

Board, or a person who has received equivalent training as set forth in the rules of the Board. Also known as a Nurse for Animals.

5.2. General Veterinary Care

5.2.1. Services shall be provided on an as-needed basis.

5.2.2. Veterinary services shall be coordinated by the CBP Unit Supervisor (US), Unit

Horse Patrol Instructor (UHPI), Sector Coordinator (SC), or the Contracting Officer’s Representative (COR). See Section 14 for COR information.

5.2.3. Contractor shall be responsible for the treatment and general care of USBP horses.

5.2.4. Contractor shall assume responsibility for making clinical judgments regarding the health of the horses and the need for medical treatment.

5.2.5. Contractor shall convey its findings to the US, UHPI, or SC and an agreed -upon treatment shall be enacted.

5.2.6. Contractor shall be responsible for working with the sector-contracted farrier for any lameness issues requiring corrective or special shoeing.

5.2.7. To the greatest extent possible, the US, UHPI, or other authorized unit personnel shall make appointments with the Contractor and transport horses to the Contractor’s facility.

5.2.8. If horses cannot be transported, the Contractor shall be required to respond to the appropriate USBP location.

5.2.9. Contractor shall contact the SC or COR for consent to perform any procedures costing more than $1,500.00.

5.3. Treatment and general care includes but is not limited to:

5.3.1. Lameness examinations

5.3.2. Puncture or laceration repair

5.3.3. Eye wounds

5.3.4. Colic

5.3.5. Ulcers

5.3.6. Nutrition

5.3.7. Maintenance care

5.3.8. Intra-articular injections (joint) and Intrathecal injections (tendon)

5.3.9. Veterinarian-client-patient relationship (VCPR) shall be established

5.3.10. Over-the-phone consultations

5.3.11. Distribution of medications for unit supervisors/instructors to administer

5.3.12. Provide Coggins testing and health certificates as needed

5.3.13. Blood work

5.3.14. Minor Surgery

5.3.15. All other general service industry-standard regular and emergency veterinarian care as specified.

5.4. Emergency Care / Unscheduled Services (Call-Outs)

5.4.1. Contractor shall respond to all emergencies involving USBP horses at any time of the day or night, seven days a week. This requirement extends to unscheduled services and/or emergent care (Call-Outs) that may be necessary during or outside of the Contractor’s regular operating hours.

5.4.2. Contractor shall respond within five (5) hours of notification of the emergency / unscheduled service requirement (Call-Out) or, if unavailable, must provide an appropriate backup veterinarian to respond in his/her place.

5.4.3. In the event a horse must be euthanized, the Contractor shall contact the SC for prior approval.

5.4.4. If for any reason the SC cannot be reached in a timely manner, the Contractor shall consult with the US who shall make a decision based on the veterinarian’s advice and act in the best interest of the horse.

5.4.5. Contractor shall provide an emergency medical kit to USBP (US or UHPI) for use in conjunction with over-the-phone consultation in the event immediate assistance is required. This kit shall be set up so as to support basic emergent care activities until the Contractor arrives on scene or the horse(s) arrives at the Contractor’s facility. The kit shall include (but is not limited to):

• Flunixine Meglamide (Banamine, PreVail)

• Bute, Butazolidine, Phenylbutazone

• Acepromazine

• Xylazine

• Dexamethasone

• Antibiotics

• Eye Ointments

5.4.6. Contractor shall be excused from callout(s) under the following circumstances:

• Contractor is on vacation and has given the SC or COR a minimum of a 24-hours’ notice prior to the start of the vacation.

• Medical condition, after consulting with the Contractor, does not warrant an emergency callout and the horse(s) can wait without further damaging the injury or causing undue stress to the horse.

• Medical condition is extreme and a delay in treatment would cause serious damage or death and a local area veterinarian must be utilized. In this event the Contractor shall advise the on-scene agents regarding any emergency treatments they can provide while acquiring another veterinarian. The Contractor shall assist with the recommendation of the

• Contractor is already attending to another emergency / call-out.

• Contractor is suffering from a severe illness and is physically unable to attend to an emergency / call-out situation. The Contractor shall then assist or at a minimum recommend a suitable alternate veterinarian.

5.5. Biannual Wellness Exams

5.5.1. Contractor shall perform wellness exams on all USBP horses no less than once every six months. Contractor is responsible for traveling to and from the various facilities where the horses are stabled.

5.5.2. Contractor shall coordinate with US’s or UHPI’s for the scheduling of biannual wellness exams.

5.5.3. Exams shall be conducted at the various facilities listed in Section 10 or at the Contractor’s facility.

5.5.4. Examinations shall be conducted in the presence of at least one of the following individuals: the UHPI, US, or SC.

5.5.5. Wellness exams shall include an overall check of the horses’ health and the administration of both vaccinations and a seasonal wormer.

5.5.6. Ancillary testing shall be administered as necessary.

5.5.7. Any injuries requiring treatment shall be treated on site, or if more extensive treatment is necessary, the horse shall be transported to the Contractor’s facility.

5.5.8. Abnormalities which do not require immediate medical attention shall be noted and a maintenance health plan shall be discussed regarding the abnormalities.

5.5.9. Wellness Exams include (but are not limited to):

• Coat & Skin condition

• Eyes, Ears, Nose, and Throat

• Mouth, Teeth, and Gums

• Legs & Hooves

• Heart (cardiovascular system)

• Abdomen

• Lungs (respiratory system)

• Urogenital System (reproductive/urinary system)

• Neurological System

• Lymphatic System

• Nutrition & Weight

• Temperature

5.5.10. Vaccinations include (but are not limited to):

• West Nile Virus

• Tetanus

• Equine Influenza

• Rhino

• Equine Herpes Virus type 1 and 4

• Eastern, Western, and Venezuelan Encephalitis

• Rabies

• Rattlesnake

• Any other vaccines deemed necessary due to established standards of care or environmental changes

5.5.11. Wormers include (but are not limited to):

• Ivermectin/ Moxidectin

• Benzimidazole

• Pyrantel

5.6. Dental Care:

5.6.1. Contractor shall be responsible for performing any dental work needed on USBP horses.

5.6.2. Dental Care includes (but is not limited to):

• Teeth floating

• Wolf teeth removal

• Any other teeth removal

5.6.3. Contractor shall be responsible for administering any necessary sedatives or medications prior to dental procedures and for providing any medications needed after these procedures.

5.7. Pre-Purchase Exams

5.7.1. Contractor shall perform pre-purchase exams on any horse as requested by the US, UHPI, or SC.

5.7.2. Contractor shall determine the source of any lameness issues discovered during the exam through the use of X-ray, ultrasound, MRI, or similar techniques.

5.7.3. Contractor shall supply the USBP with documentation of all findings and a recommendation on retention of the animal.

5.8. Microchipping

5.8.1. Contractor shall place RES vet tracking animal identification microchip locators in all USBP horses unless they already have a traceable identifying freeze brand.

5.8.2. Microchip locators shall be placed in the same location (right side of neck below the mane) on every horse and shall be listed along with the identification number in the animal’s medical record.

5.8.3. A copy of all identification numbers shall be provided to the SC.

5.9. Basic and Advanced Veterinary Care Courses

5.9.1. Contractor shall be responsible for providing Basic Care classes for new riders and Advanced Care classes for UHPI’s.

5.9.2. Classes shall be a minimum of two hours long and shall include hands-on instruction.

5.9.3. Contractor shall be responsible for providing all instructional handouts for the classes.

5.9.4. Basic Care classes shall be conducted during the Basic Rider Training Classes and include (but are not limited to):

• Parameters for respiration, pulse, CRT, and temperature

• Normal/abnormal abdominal sounds

• Water consumption and dehydration

• Instruction on how to properly take vital signs

• Symptoms and recognition of common horse ailments such as colic, azoturia (tying up), founder (laminitis), navicular disease, thrush

• How to properly apply bandages, poultices, and other wraps to lower

Extremities

• Emergency care procedures

• Administration of oral and intramuscular (IM) medications

5.9.5. Advanced Care classes shall be conducted during UHPI Classes and include

(but are not limited to):

• Emergency care procedures

• Administration of intravenous (IV) medications

• How to identify and treat lameness issues and ailments

• How to properly apply bandages and wraps to large joint areas such as the hocks and knees.

• Horse anatomy, conformation, and digestive system

• Equine nutrition

5.9.6. Classes shall be coordinated/scheduled through the Lead UHPI assigned to each class or the SC.

5.9.7. Both types of classes shall be conducted at the various USBP locations listed in Section 9.3 of the SOW.

6. DELIVERABLES

6.1. Medical Records

6.1.1. Contractor shall maintain electronic records for all medical treatments and procedures performed on USBP horses.

6.1.2. One medical record shall be kept for each horse.

6.1.3. Medical records shall include (but are not limited to):

• Results of examinations

• Working diagnosis of problems/issues

• Specific treatments including dosages

• Routes of medication administration

6.1.4. Documentation of the use of all prescription drugs shall conform, at a minimum, to the requirements of the applicable state’s veterinary practice act.

6.1.5. Contractor shall email all records to the SC, US, and UHPI within five (5) days after services have been rendered for each horse.

7. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION

7.1. USBP shall provide adequate horse facilities and an area for exams at each identified location requiring veterinary services.

8. CONTRACTOR-FURNISHED PROPERTY

8.1. Contractor is responsible for providing all equipment and supplies needed to examine and treat USBP horses.

8.2. Contractor is responsible for providing all medications necessary for the treatment and health of USBP horses.

8.3. Contractor must possess the ability to perform digital X-rays or MRIs, both at its facility and in the field.

8.4. Contractor must be able to send X-rays to the US, COR or SC via Email.

9. PLACE OF PERFORMANCE

9.1. Contractor shall have a dedicated office area and an appropriate equine examination area. The facility must comply with the following standards:

9.1.1. Adequate to perform common surgical procedures.

9.1.2. Have overnight and long-term boarding capabilities.

9.1.3. Horse pens must allow for minimal contact with other horses.

9.1.4. Must allow access to Horse Patrol Agents at other than normal business hours.

9.1.5. Must be located within fifty miles of Tucson, Arizona.

9.1.6. Must have shades and access to fresh water.

9.2. Contractor shall be responsible for the well-being of all horses while at its facility.

9.3. Serviced (On-site) Locations:

9.3.1. Contractor shall provide services at the following locations as necessary:

• Ajo Station - 851 N. Highway 85, Why, AZ 85321

• Casa Grande Station - 14189 W. Earley Rd , Casa Grande, AZ 85122; or at

- LEC facility on Federal Route 19, mile post 2 on the Tohono O’odham Nation

• Douglas Station - 1051 Lawrence, Douglas, AZ 85607

• Brian A. Terry Station - 2136 Naco Highway, Bisbee, AZ 85603

• Nogales Station - 1500 W. La Quinta Rd., Nogales, AZ 85621

• Sonoita Station - Canelo Work Center, 83 Canelo Hills Rd., Patagonia, AZ 85624

• Tucson Station - Montana Ranch, Buenos Aires National Wildlife Refuge, Arivaca, AZ; or at

- 2430 S. Swan Rd. Tucson, AZ 85711

• Willcox Station – 200 South Rex Allen Jr. Road Willcox, Arizona 85643

• Willcox Station - Kansas Settlement Facility, 3293 E. Kimzey Rd., Willcox, AZ 85643

10. INVOICING INFORMATION

10.1. Invoicing shall be accomplished in the Invoice Processing Platform (IPP) and in accordance with the resultant contract.

11. PERIOD OF PERFORMANCE

The period of performance is September 10, 2025, through September 9, 2030.

12. SPECIAL CONSIDERATIONS

12.1. Travel

12.1.1. Travel on the part of the Contractor is required to support the requirements identified in this SOW.

13. SECURITY

13.1. Contractor personnel shall comply with all rules and regulations governing conduct of personnel while operating on U.S. Government property.

13.2. Contractor personnel shall not enter any area which access is restricted, unless specifically authorized in writing by the Unit Supervisor.

13.3 Contractor and subcontractor employees are subject to the terms and conditions of the clause entitled, “Contract Services Not Requiring a Background Investigation (May 2022).” In accordance with the clause, such employees entering a CBP-controlled facility are required to complete requisite pre-screening security checks and are subject to a criminal history and limited background check utilizing the National Crime Information Center (NCIC) system. Additionally, all such employees must be sponsored by a CBP employee or contractor who are in possession of a valid Personal Identity Verification (PIV) card. Contractors and subcontractors who have not been issued a PIV card must be continually escorted upon entering a CBP-controlled facility.

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