2-Addendum 1 RFP-25-005 Instrumentation and Control Servicesvf.pdf

Rev.04.28.2025

ADDENDUM #1

To: All Bidders From: Charvelle M. Adorkor, Procurement Coordinator II, Procurement Services Department Subject: RFP-25-005 Instrumentation and Control Services Date: July 29, 2025

This addendum is issued to provide additional information, clarification, corrections, additions, deletions and/or to answer questions concerning the above referenced solicitation. All information provided in this addendum is incorporated into the solicitation document as if set forth therein. All other parts of the IFB have been maintained as originally distributed. This addendum supersedes any verbal or other instructions given to any bidder qualified to respond pursuant to the requirements set forth in this solicitation document.

I. FILES:

Solicitation Schedule

1. Bid Due Date: August 07, 2025, 2:00 PM

2. Submit Bid To: https://tohowater.bonfirehub.com/

II. CLARIFICATION:

Section 3: SCOPE OF SERVICES

1. Section 3.3b – Minimum Requirements

Change from:

3.3b) Must reside within 100 miles from Toho Water Authority service area and provide a list of local, in-house staff including their roles, certifications, and availability to ensure sufficient personnel coverage for timely support.

Change to:

3.3b) Vendor must be able to provide on-site support within two (2) hours of notification and maintain a 24/7 call-out telephone number for emergencies. The vendor shall provide a list of available staff, including their roles, certifications, and availability, to demonstrate adequate coverage for timely response and support.

https://tohowater.bonfirehub.com/

2. Section 3.4- Preferences

Change from:

a) Must have Global Industrial Cyber Security Professional Certificate (GICSP) or higher staffed full-time

b) Must have Cisco Certified Network Associate Certification (CCNA) or higher staffed full-time

c) Must have Fortinet Network Security Expert (NSE) Certification program staffed full-time

Change to:

a) Preferred: Global Industrial Cyber Security Professional Certificate (GICSP) or higher staffed full-time

b) Preferred: Cisco Certified Network Associate Certification (CCNA) or higher staffed full-time

c) Preferred: Fortinet Network Security Expert (NSE) Certification program staffed full-time

III. QUESTION AND ANSWER:

Q1. For dedicated after-hours support, what minimum compensation will be provided for on-call personnel?

A1.

The expectation is that a single hourly rate will apply to all callouts, whether during regular business hours or after-hours. After-hours callouts are expected to be extremely rare and would occur only under exceptional or emergency circumstances.

No additional or minimum compensation will be provided for on-call availability.

Compensation will be based solely on the actual hours worked during a call-out.

Q2. What is the anticipated frequency for call-outs?

A2.

If the question is in reference to after-hours callouts, the anticipated frequency is rare and would occur only under exceptional or emergency circumstances. Most work will be planned and scheduled in advance through work tasks as part of our regular operations. If the question pertains to the overall frequency of work requests during the contract term, that will be determined based on Toho needs.

Q3. Can a site visit be arranged?

A3.

A site visit should not be necessary. All relevant hardware and software details have been clearly defined in the RFP documentation.

IV. DUE DATE:

The due date remains unchanged. Tohopekaliga Water Authority will receive sealed Bids from Prospective Bidders until 2:00 PM on Thursday, August 07, 2025.

Acknowledgment is hereby made of Addendum #1.

Signature of Bidder Date cc: Project File