Scope of Work - MEDICAL ASSISTANTS (UMUHC).pdf

Scope of Work Two (2) Medical Assistants

Ute Mountain Ute Health Center (UMUHC)

The Indian Health Service (IHS)/Albuquerque Area Office (AAO), Southern Colorado Ute Service Unit (SCUSU) has a requirement for two (2) Medical Assistants to provide Non-Personal Healthcare Services to be provided for the Ute Mountain Ute Health Center (UMUHC) located at 232 Rustling Willow Street in Towaoc, CO, starting June 01, 2024 through May 31, 2025. These dates are subject to change. The resulting award will consist of a base year with four option years.

-The Contractor shall provide direct patient care services to the Pediatric, Geriatric, Adolescent, and Adult patients. Medical Assistant (MA) care is based on the history and assessment of each patient and, more specifically, will be based on the Physician’s Medical Plan of Care.

-The Contractor will utilize the MA process in identifying individual patient problems and in developing, implementing, and evaluating patient care plans.

-The Contractor provides MA care to meet the physical, emotional, spiritual, and sociocultural needs of the patient, by means of direct patient care and teaching.

-The Contractor observes and assesses a patient’s critical condition, recognizes, identifies, and interprets serious situations and immediately decides which proper action will be taken (e.g., informs Physician or takes pre-planned measures).

-In emergency situations, when a Physician is not present or immediately available, the

Contractor will initiate appropriate measures (e.g., takes resuscitative measures in case of cardiac or respiratory arrest).

-The Contractor operate and monitor specialized equipment, including, but not limited to: resuscitation equipment; electronic monitoring devices; suction machines; cardiac monitors; oxygen-saturation monitors; IVACs; etc.

-The Contractor administers therapeutic measures as prescribed by the Physician, including, but not limited to: medication administration (utilizing a variety of routes); intravenous fluids; ear lavage; basic splinting; etc.

-The Contractor will perform Point of Care Testing, including: urinalysis; pregnancy tests; strep/flu tests;

blood glucose, etc.

-The Contractor will perform Phlebotomy duties.

-The Contractor document observations, medical interventions, therapeutic measures, and the status of patient’s condition in the patient medical record.

-The Contractor coordinate activities between the care team members and other professional disciplines to provide Holistic Patient Care, when necessary.

-The Contractor will maintain an American Heart Association Basic Cardiac Life Support (BCLS) Certification.

-Certification must be current and cannot expire within the next 30 days.

-The Contractor must be able to work with multicultural patients and interpreters as necessary for non- English speaking patients.

-Other related duties as assigned.

General Tasks:

1. The Contractor independently plans, schedules and provides comprehensive MA care without specific instructions for each patient

a. Emergencies or unusual problems are reported to the Physician or a Supervisory Clinical Nurse, as appropriate.

2. Guidelines applicable in the performance of the contract are established by the Health Center’s policy and procedure, Doctor’s orders, and memoranda.

a. The Contractor uses judgment in selecting a course of actions when any of several could be appropriate.

3. The Contractor shall be responsible for maintaining satisfactory standards of competence, conduct, appearance, and integrity.

a. The quality of work performance of the Contractor’s employee shall be subject to review.

4. The Contractor will ensure the Medical Assistant abides by the IHS Facility Standards of Conduct and the policies and procedures of the Service Unit and the assigned Department/Unit.

5. The Contractor will ensure their employee completes the required documents for the Character Investigation in compliance with Public Law (P.L.) 101-630 “Indian Child Protection and Family Violence Act of 1990.”

a. The Contractor’s employee will answer and sign the attached document entitled: “Care and

Certification of Addendum to Declaration to Federal Employment, Indian Health Service, and Indian Child Care Worker Positions.”

6. The Contractor will cooperate with the appropriate IHS managers if the Contractor’s employees are subpoenaed or requested by the Tribal, State, or Federal parties to provide testimony as stated in Section 5-27.3(B)(9) of the Indian Health Manual.

Schedule:

Services are required at 40 hours/week (with a one half-hour, NON-PAID lunch break) per shift.

Contractor Performance Conditions and Responsibilities:

-The Contractor is responsible for maintaining satisfactory standards of competence, conduct, appearance, and integrity.

-The Contractor shall abide by the Southern Colorado Ute Service Unit Facility Standards of Conduct and the policies and procedures of the assigned healthcare facility.

-The Contractor is responsible for notifying the designated supervisor on duty if they will be late or unable to work for other reasons.

-The Contractor will only be compensated for hours actually worked at the agreed compensation rate.

-Cooperative Attitude: The Contractor shall behave in a manner that is positive and displays the willingness to perform assigned patient care tasks and to be a team player.

-Cultural Awareness: The Contractor shall acknowledge and respect American Indian and Alaska Native practices.

-Dependability: The Contractor shall provide a quality of trust to repeat the same task and yield the same result.

-The Contractor shall possess basic knowledge, skill, and abilities to use a computer.

-The Contractor must remain current with Certification/Registration requirements as a Medical Assistant.

-To include current certification without lapse and BLS to be renewed within 30 days of expiration.

-The Contractor shall read, understand, speak, and write English to effectively communicate with patients and other healthcare workers.

Minimum Qualifications:

1. Must provide proof as a Certified or Registered Medical Assistant (MA), with recent Family Medicine experience within the past 12 months, and current American Heart Association Certifications (BCLS).

a. All work shall be performed by a Medical Assistant focusing in the utilization of their professional training and experience in providing Medical Assistant services in order to perform the required tasks.

2. The Contractor shall provide a copy of his/her work experience (resume, CV).

3. The Contractor shall provide a listing of recent past performance as a MA.