19UK5621Q0082 - Mobile Network and Wireless Communication Solicitation - P00001.pdf

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January 27, 2022

To: Prospective Offerors

Subject: Request for Quotations number 19UK5622Q0082 for Mobile Network and Wireless

Communication Services.

Enclosed is a Request for Quotations (RFQ) for mobile telephone services. If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document and submit your quotation electronically by email with the subject line "Quotation 19UK5622Q0082 Enclosed" to

LondonProc@state.gov on or before 17:00 (local time) on Thursday April 14, 2022. No quotation will be accepted after the cut-off date and time.

Please note that the requirement for your company to be SAM registered, is a mandatory requirement prior to the contract award. You may visit the SAM website for more details www.sam.gov.

In order for a quotation to be considered, you must also complete and submit the following:

- SF-1449 (blocks 17, 24 and 30). Block 24 should list the total value of the quote for the base year and all option years.

- Section 1, The Schedule

- Section 5, Representations and Certifications, FAR Provisions 52.204-24 and 52.204-26

- Additional Information as required in Section 3.

A pre-proposal conference has been scheduled for Friday March 11, 2022, at 10:00 a.m. at the U.S. Embassy

London, 33 Nine Elms Lane, SW11 7US. Please confirm your attendance by emailing LondonProc@state.gov no later than Wednesday March 9, 2022. Please note there is a limit of 2 attendees per company and photo ID must be provided upon entry to the Embassy.

Please direct any questions regarding this solicitation in writing to LondonProc@state.gov no later than Monday

March 14, 2022.

The U.S. Government intends to award a contract to the responsible offeror representing best value using comparative evaluation authorized under FAR 13.106-2(b) (3). A comparative evaluation is defined as the act of comparing two or more offers in response to the RFQ. The item-by-item comparison is performed by comparing each offer directly to one another to determine which provides the best value to the Department.

Comparative evaluation is NOT a low price technically acceptable (LPTA) or trade-off process. Prospective offers must still meet basic standards for responsibility at FAR 9.104 and solicitation compliance to be eligible for award. We intend to award a contract based on initial quotations, without holding discussions, although we may hold discussions with companies if there is a need to do so.

Sincerely, Clarissa Adamson

Contracting Officer

Embassy of the United States of America London, United Kingdom mailto:LondonProc@state.gov http://www.sam.gov/ mailto:LondonProc@state.gov

19UK5621Q0082 - Mobile Network and Wireless Communications Services

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR10088258

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19UK5621Q0082

6. SOLICITATION ISSUE DATE

January 27, 2022

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Giuliana Minervini

b. TELEPHONE NUMBER (No collect calls)

LondonProc@state.gov

8. OFFER DUE DATE/ LOCAL TIME

17:00 on April 14, 2022

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: ____ % FOR:

US Embassy London

GSO/Procurement

33 Nine Elms Lane

London SW11 7US

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

US Embassy London

GSO/Procurement

33 Nine Elms Lane

London SW11 7US

US Embassy London

GSO/Procurement

33 Nine Elms Lane

London SW11 7US

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Mobile Telephone Service – See attached

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET

FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT

TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED ____________.

YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR

CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

For the provision of mobile network and wireless communication services to the Embassy of the

United States of America in London, RAF

Croughton and US Consulates Belfast and

Edinburgh.

BASE YEAR TOTAL:

FIRST OPTION YEAR TOTAL:

SECOND OPTION YEAR TOTAL:

VAT TOTAL:

GRAND TOTAL:

Year

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL

FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

TABLE OF CONTENTS

Section 1 - The Schedule

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19UK5621Q0082, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19UK5621Q0082, Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part

Section 4 - Evaluation

• Evaluation

• Addendum to Evaluation - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

• Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19UK5621Q0082

PRICES, BLOCK 23

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT of 2010 IS WAIVED IN ACCORDANCE WITH FAR 29.402-3 and 48 CFR 6.302-2

I. SCOPE OF CONTRACT

The Contractor shall provide mobile network and wireless communications services to the Embassy of the United States of America in London, RAF Croughton and US Consulates Generals in Belfast and Edinburgh, United Kingdom. The prices listed below shall include all labor, service, equipment, technical support, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor on a monthly basis for Standard Services that have been satisfactorily performed.

II. PERIOD OF PERFORMANCE

The contract will be for a one-year period from the date of the contract award, with two (2) one

(1) year options to renew.

III. PRICING

VALUE ADDED TAX

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. The amount of VAT to be charged is 20%. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is included in each performance period. The portions of the solicitation subject to VAT are: all portions.

MINIMUM AND MAXIMUM ORDER AMOUNTS

During this contract period, the Government shall place orders totaling a minimum of £1,000.00 ($1,400.00 USD). This reflects the contract guarantee minimum for this period of performance.

The amount of all orders shall not exceed £350,000.00 ($490,000.00 USD). This reflects the contract maximum for this period of performance.

Year Minimum Order Total Maximum Order Total

Base Year £1,000.00 GBP ($1,400.00 USD) £350,000.00 GBP ($490,000.00 USD)

Option Year 1 £1,000.00 GBP ($1,400.00 USD) £350,000.00 GBP ($490,000.00 USD)

Option Year 2 £1,000.00 GBP ($1,400.00 USD) £350,000.00 GBP ($490,000.00 USD)

CURRENCY

US Embassy London Finance system can only make payments to bank accounts in the currency of the country in which the bank account is based. Contractors should therefore quote in the currency of the country in which the bank account they intend to receive payment into, is based. Therefore, if you have a UK bank account, you should quote in GBP, if you have a US bank account you should quote in US dollars.

III. A. BASE YEAR PRICING

III. A. Standard Services - Base Option Year of Service - Estimated Quantities (The Base Option Year of the contract starts on the date of the contract award and continues for a period of 12 months.)

Description

Estimated

Yearly

Quantity

Unit Unit Price

(GBP)

Total Yearly

Price (GBP)

(Ex VAT)

Total Yearly

Price (GBP)

(Inc VAT)

Standard Voice and Data Plans - 12-month x quantity of devices held by the US Government

1. Voice Only Plan - UK only

This plan shall include unlimited calls, unlimited SMS messages and voice mail throughout the UK. Usage outside of the United Kingdom shall be subject to the international data and calling rates in CLINS 10-65.

77 devices x 12 months monthly fixed rate per phone billed monthly

2. Voice and Data Plan - UK only calls, unlimited SMS messages, voice mail and unlimited data throughout the UK via 4G or better network connectivity. Usage outside of the

United Kingdom shall be subject to the international data and calling rates in CLINS 10-65.

devices x 12 months monthly fixed rate

3. Data Only Plan - UK only

This plan shall include unlimited data throughout the UK via at least 4G network connectivity. Usage outside of the United Kingdom shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate

4. Voice Only Plan - UK and EU Zone voicemail throughout the UK and

European Union. Origin and destination of calls and SMS messages can be anywhere within the UK and European Union. Usage outside of the United Kingdom and

EU shall be subject to the international data and calling rates in

CLINS 10-65.

35 devices x 12 months monthly fixed rate

5. Voice and Data Plan - UK and EU

Zone mail and unlimited data throughout the UK and European Union via 4G or better network connectivity.

Origin and destination of calls and

SMS messages, as well as usage of data can be anywhere within the UK and European Union. Usage outside of the United Kingdom and EU shall devices x

12 months monthly fixed rate

6. Data Only Plan - UK and EU Zone throughout the UK and European

Union via at least 4G network connectivity. Usage of data can take place anywhere within the UK and

European Union. Usage outside of the United Kingdom and EU shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate

7. Voice Only Plan - UK, EU Zone and

USA

voice mail throughout the UK, European Union and United States.

10 devices x 12 months monthly fixed rate

Origin and destination of calls and

SMS messages can be anywhere within the UK, the EU and the USA.

Usage outside of the United

Kingdom, EU and the USA shall be subject to the international data and calling rates in CLINS 10-65.

8. Voice and Data Plan, UK, EU Zone and USA mail and unlimited data throughout the UK, European Union and United

States via 4G or better network connectivity. Origin and destination of calls and SMS messages, as well as usage of data can be anywhere within the United Kingdom, the EU and the USA. Usage outside of the

United Kingdom, EU and the USA shall be subject to the international data and calling rates in CLINS 10-65.

20 devices x 12 months monthly fixed rate

9. Data Only Plan, UK, EU Zone and

Union and the United States via at least 4G network connectivity.

Usage of data can take place anywhere within the UK, the

European Union and the United

States. Usage outside of the United

Kingdom, the EU and the USA shall be subject to the rates specified in

CLINS 10-65.

5 devices x

12 months monthly fixed rate

Usage from the United Kingdom

10. Calls from the UK to destinations in Zone A, per minute 6000 Per minute rate

11. Calls from the UK to destinations in Zone B, per minute 9600 Per minute rate

12. Calls from the UK to destinations in Zone C, per minute 3600 Per minute rate

13. Calls from the UK to destinations in Zone D, per minute 3000 Per minute rate

14. SMS messages from the UK to destinations in Zone A, per SMS 12000 Per SMS rate

15. SMS messages from the UK to destinations in Zone B, per SMS 9600 Per SMS rate

16. SMS messages from the UK to destinations in Zone C, per SMS 420 Per SMS rate

17. SMS messages from the UK to destinations in Zone D, per SMS 360 Per SMS rate

Roaming usage while roaming in Zone A countries

18. Calls to the United Kingdom, per minute 4800 Per minute rate

19. Calls to Zone A countries, per minute 3000 Per minute rate

20. Calls to Zone B countries, per minute 3600 Per minute rate

21. Calls to Zone C countries, per minute 1200 Per minute rate

22. Calls to Zone D countries, per minute 900 Per minute rate

23. SMS messages to the United

Kingdom, per SMS 7200 Per SMS rate

24. SMS messages to destinations in

Zone A, per SMS 3600 Per SMS rate

25. SMS messages to destinations in

Zone B, per SMS 2400 Per SMS rate

26. SMS messages to destinations in

Zone C, per SMS 1200 Per SMS rate

27. SMS messages to destinations in

Zone D, per SMS 600 Per SMS rate

28. Data usage while in Zone A countries, per GB 420 Per GB

Roaming usage while roaming in Zone B countries

29. Calls to the United Kingdom, per minute 2400 Per minute rate

30. Calls to Zone A countries, per minute 1800 Per minute rate

31. Calls to Zone B countries, per minute 1800 Per minute rate

32. Calls to Zone C countries, per minute 900 Per minute rate

33. Calls to Zone D countries, per

840 Per minute rate

34. SMS messages to the United

3300 Per SMS rate

35. SMS messages to destinations in

Zone A, per SMS 2700 Per SMS rate

36. SMS messages to destinations in

Zone B, per SMS 2400 Per SMS rate

37. SMS messages to destinations in

Zone C, per SMS 1200 Per SMS rate

38. SMS messages to destinations in

Zone D, per SMS 600 Per SMS rate

39. Data usage while in Zone B countries, per GB 300 Per GB

Roaming usage while roaming in Zone C countries

40. Calls to the United Kingdom, per minute 1800 Per minute rate

41. Calls to Zone A countries, per minute 1200 Per minute rate

42. Calls to Zone B countries, per minute 900 Per minute rate

43. Calls to Zone C countries, per minute 600 Per minute rate

44. Calls to Zone D countries, per

420 Per minute rate

45. SMS messages to the United

3000 Per SMS rate

46. SMS messages to destinations in

Zone A, per SMS 2400 Per SMS rate

47. SMS messages to destinations in

Zone B, per SMS 1800 Per SMS rate

48. SMS messages to destinations in

Zone C, per SMS 600 Per SMS rate

49. SMS messages to destinations in

Zone D, per SMS 360 Per SMS rate

50. Data usage while in Zone C countries, per GB 120 Per GB

Roaming usage while roaming in Zone D countries

51. Calls to the United Kingdom, per minute 1800 Per minute rate

52. Calls to Zone A countries, per minute 1200 Per minute rate

53. Calls to Zone B countries, per minute 960 Per minute rate

54. Calls to Zone C countries, per minute 600 Per minute rate

55. Calls to Zone D countries, per

480 Per minute rate

56. SMS messages to the United

3000 Per SMS rate

57. SMS messages to destinations in

Zone A, per SMS 2400 Per SMS rate

58. SMS messages to destinations in

Zone B, per SMS 1800 Per SMS rate

59. SMS messages to destinations in

Zone C, per SMS 600 Per SMS rate

60. SMS messages to destinations in

Zone D, per SMS 360 Per SMS rate

61. Data usage while in Zone D countries, per GB 120 Per GB

Roaming packages

62. Minimum of 10 GB data usage, 1000 minutes, 1000 SMS messages while roaming in Zone A (if not included within base tariff) monthly fixed rate per line

63. Minimum of 10 GB data usage, 1000 minutes, 1000 SMS messages while roaming in Zone B (if not

64. Minimum of 10 GB data usage, while roaming in Zone C (if not

65. Minimum of 10 GB data usage, while roaming in Zone D (if not

Inactivated SIM Cards

66. Inactivated, blank SIMs for the ability to port connections to new

SIMs or for replacements

150 Per 50 Blank SIMs

III. B. FIRST OPTION YEAR PRICING

Description

Estimated

Yearly

Quantity

Unit Unit Price

(GBP)

Total Yearly

Price (GBP)

(Ex VAT)

Total Yearly

Price (GBP)

(Inc VAT) voice mail throughout the UK. Usage outside of the United Kingdom shall months monthly fixed rate mail and unlimited data throughout the UK via 4G or better network connectivity. Usage outside of the

United Kingdom shall be subject to the international data and calling rates in CLINS 10-65.

devices x 12 months monthly fixed rate network connectivity. Usage outside of the United Kingdom shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate voicemail throughout the UK and

European Union. Origin and destination of calls and SMS

35 devices x 12 months monthly fixed rate messages can be anywhere within the UK and European Union. Usage outside of the United Kingdom and

EU shall be subject to the international data and calling rates in

CLINS 10-65.

mail and unlimited data throughout the UK and European Union via 4G or better network connectivity.

Origin and destination of calls and

SMS messages, as well as usage of data can be anywhere within the UK and European Union. Usage outside of the United Kingdom and EU shall

12 months monthly fixed rate

Union via at least 4G network connectivity. Usage of data can take place anywhere within the UK and

European Union. Usage outside of the United Kingdom and EU shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate voice mail throughout the UK, European Union and United States.

Origin and destination of calls and

SMS messages can be anywhere within the UK, the EU and the USA.

Usage outside of the United

Kingdom, EU and the USA shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate mail and unlimited data throughout the UK, European Union and United

States via 4G or better network connectivity. Origin and destination of calls and SMS messages, as well as usage of data can be anywhere within the United Kingdom, the EU and the USA. Usage outside of the

United Kingdom, EU and the USA shall be subject to the international data and calling rates in CLINS 10-65.

20 devices x 12 months monthly fixed rate

Union and the United States via at least 4G network connectivity.

Usage of data can take place anywhere within the UK, the

European Union and the United

States. Usage outside of the United

Kingdom, the EU and the USA shall be subject to the rates specified in

CLINS 10-65.

5 devices x

12 months monthly fixed rate in Zone A, per minute 6000 Per minute rate

11. Calls from the UK to destinations in Zone B, per minute 9600 Per minute rate

12. Calls from the UK to destinations in Zone C, per minute 3600 Per minute rate

13. Calls from the UK to destinations in Zone D, per minute 3000 Per minute rate

14. SMS messages from the UK to destinations in Zone A, per SMS 12000 Per SMS rate

15. SMS messages from the UK to destinations in Zone B, per SMS 9600 Per SMS rate

16. SMS messages from the UK to destinations in Zone C, per SMS 420 Per SMS rate

17. SMS messages from the UK to destinations in Zone D, per SMS 360 Per SMS rate

Roaming usage while roaming in Zone A countries

18. Calls to the United Kingdom, per minute 4800 Per minute rate

19. Calls to Zone A countries, per minute 3000 Per minute rate

20. Calls to Zone B countries, per minute 3600 Per minute rate

21. Calls to Zone C countries, per minute 1200 Per minute rate

22. Calls to Zone D countries, per minute 900 Per minute rate

23. SMS messages to the United

Kingdom, per SMS 7200 Per SMS rate

24. SMS messages to destinations in

Zone A, per SMS 3600 Per SMS rate

25. SMS messages to destinations in

Zone B, per SMS 2400 Per SMS rate

26. SMS messages to destinations in

Zone C, per SMS 1200 Per SMS rate

27. SMS messages to destinations in

Zone D, per SMS 600 Per SMS rate

28. Data usage while in Zone A countries, per GB 420 Per GB

Roaming usage while roaming in Zone B countries

29. Calls to the United Kingdom, per minute 2400 Per minute rate

30. Calls to Zone A countries, per minute 1800 Per minute rate

31. Calls to Zone B countries, per minute 1800 Per minute rate

32. Calls to Zone C countries, per minute 900 Per minute rate

33. Calls to Zone D countries, per minute 840 Per minute rate

34. SMS messages to the United

Kingdom, per SMS 3300 Per SMS rate

35. SMS messages to destinations in

2700 Per SMS rate

36. SMS messages to destinations in

2400 Per SMS rate

37. SMS messages to destinations in

Zone C, per SMS 1200 Per SMS rate

38. SMS messages to destinations in

Zone D, per SMS 600 Per SMS rate

39. Data usage while in Zone B countries, per GB 300 Per GB

Roaming usage while roaming in Zone C countries

40. Calls to the United Kingdom, per minute 1800 Per minute rate

41. Calls to Zone A countries, per minute 1200 Per minute rate

42. Calls to Zone B countries, per minute 900 Per minute rate

43. Calls to Zone C countries, per minute 600 Per minute rate

44. Calls to Zone D countries, per minute 420 Per minute rate

45. SMS messages to the United

Kingdom, per SMS 3000 Per SMS rate

46. SMS messages to destinations in

2400 Per SMS rate

47. SMS messages to destinations in

1800 Per SMS rate

48. SMS messages to destinations in

Zone C, per SMS 600 Per SMS rate

49. SMS messages to destinations in

Zone D, per SMS 360 Per SMS rate

50. Data usage while in Zone C countries, per GB 120 Per GB

Roaming usage while roaming in Zone D countries

51. Calls to the United Kingdom, per minute 1800 Per minute rate

52. Calls to Zone A countries, per minute 1200 Per minute rate

53. Calls to Zone B countries, per minute 960 Per minute rate

54. Calls to Zone C countries, per minute 600 Per minute rate

55. Calls to Zone D countries, per minute 480 Per minute rate

56. SMS messages to the United

Kingdom, per SMS 3000 Per SMS rate

57. SMS messages to destinations in

58. SMS messages to destinations in

1800 Per SMS rate

59. SMS messages to destinations in

Zone C, per SMS 600 Per SMS rate

60. SMS messages to destinations in

Zone D, per SMS 360 Per SMS rate

61. Data usage while in Zone D countries, per GB 120 Per GB

Roaming packages

62. Minimum of 10 GB data usage, 1000 minutes, 1000 SMS messages ability to port connections to new

III. C. SECOND OPTION YEAR PRICING

Description

Estimated

Yearly

Quantity

Unit Unit Price

(GBP)

Total Yearly

Price (GBP)

(Ex VAT)

Total Yearly

Price (GBP)

(Inc VAT) voice mail throughout the UK. Usage outside of the United Kingdom shall months monthly fixed rate mail and unlimited data throughout the UK via 4G or better network connectivity. Usage outside of the

United Kingdom shall be subject to the international data and calling rates in CLINS 10-65.

devices x 12 months monthly fixed rate network connectivity. Usage outside of the United Kingdom shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate voicemail throughout the UK and

European Union. Origin and destination of calls and SMS messages can be anywhere within the UK and European Union. Usage outside of the United Kingdom and

EU shall be subject to the international data and calling rates in

CLINS 10-65.

35 devices x 12 months monthly fixed rate mail and unlimited data throughout the UK and European Union via 4G or better network connectivity.

Origin and destination of calls and

SMS messages, as well as usage of data can be anywhere within the UK and European Union. Usage outside of the United Kingdom and EU shall

12 months monthly fixed rate

Union via at least 4G network connectivity. Usage of data can take place anywhere within the UK and

European Union. Usage outside of the United Kingdom and EU shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate voice mail throughout the UK, European Union and United States.

Origin and destination of calls and

SMS messages can be anywhere within the UK, the EU and the USA.

Usage outside of the United

Kingdom, EU and the USA shall be subject to the international data and calling rates in CLINS 10-65.

10 devices x 12 months monthly fixed rate mail and unlimited data throughout

20 devices x 12 months monthly fixed rate the UK, European Union and United

States via 4G or better network connectivity. Origin and destination of calls and SMS messages, as well as usage of data can be anywhere within the United Kingdom, the EU and the USA. Usage outside of the

United Kingdom, EU and the USA shall be subject to the international data and calling rates in CLINS 10-65.

Union and the United States via at least 4G network connectivity.

Usage of data can take place anywhere within the UK, the

European Union and the United

States. Usage outside of the United

Kingdom, the EU and the USA shall be subject to the rates specified in

CLINS 10-65.

5 devices x

12 months monthly fixed rate in Zone A, per minute 6000 Per minute rate

11. Calls from the UK to destinations in Zone B, per minute 9600 Per minute rate

12. Calls from the UK to destinations in Zone C, per minute 3600 Per minute rate

13. Calls from the UK to destinations in Zone D, per minute 3000 Per minute rate

14. SMS messages from the UK to destinations in Zone A, per SMS 12000 Per SMS rate

15. SMS messages from the UK to destinations in Zone B, per SMS 9600 Per SMS rate

16. SMS messages from the UK to destinations in Zone C, per SMS 420 Per SMS rate

17. SMS messages from the UK to destinations in Zone D, per SMS 360 Per SMS rate

Roaming usage while roaming in Zone A countries

18. Calls to the United Kingdom, per minute 4800 Per minute rate

19. Calls to Zone A countries, per minute 3000 Per minute rate

20. Calls to Zone B countries, per minute 3600 Per minute rate

21. Calls to Zone C countries, per minute 1200 Per minute rate

22. Calls to Zone D countries, per minute 900 Per minute rate

23. SMS messages to the United

Kingdom, per SMS 7200 Per SMS rate

24. SMS messages to destinations in

Zone A, per SMS 3600 Per SMS rate

25. SMS messages to destinations in

26. SMS messages to destinations in

Zone C, per SMS 1200 Per SMS rate

27. SMS messages to destinations in

Zone D, per SMS 600 Per SMS rate

28. Data usage while in Zone A countries, per GB 420 Per GB

Roaming usage while roaming in Zone B countries

29. Calls to the United Kingdom, per minute 2400 Per minute rate

30. Calls to Zone A countries, per minute 1800 Per minute rate

31. Calls to Zone B countries, per minute 1800 Per minute rate

32. Calls to Zone C countries, per minute 900 Per minute rate

33. Calls to Zone D countries, per minute 840 Per minute rate

34. SMS messages to the United

Kingdom, per SMS 3300 Per SMS rate

35. SMS messages to destinations in

Zone A, per SMS 2700 Per SMS rate

36. SMS messages to destinations in

37. SMS messages to destinations in

1200 Per SMS rate

38. SMS messages to destinations in

Zone D, per SMS 600 Per SMS rate

39. Data usage while in Zone B countries, per GB 300 Per GB

Roaming usage while roaming in Zone C countries

40. Calls to the United Kingdom, per minute 1800 Per minute rate

41. Calls to Zone A countries, per minute 1200 Per minute rate

42. Calls to Zone B countries, per minute 900 Per minute rate

43. Calls to Zone C countries, per minute 600 Per minute rate

44. Calls to Zone D countries, per minute 420 Per minute rate

45. SMS messages to the United

Kingdom, per SMS 3000 Per SMS rate

46. SMS messages to destinations in

Zone A, per SMS 2400 Per SMS rate

47. SMS messages to destinations in

1800 Per SMS rate

48. SMS messages to destinations in

600 Per SMS rate

49. SMS messages to destinations in

Zone D, per SMS 360 Per SMS rate

50. Data usage while in Zone C countries, per GB 120 Per GB

Roaming usage while roaming in Zone D countries

51. Calls to the United Kingdom, per minute 1800 Per minute rate

52. Calls to Zone A countries, per minute 1200 Per minute rate

53. Calls to Zone B countries, per minute 960 Per minute rate

54. Calls to Zone C countries, per minute 600 Per minute rate

55. Calls to Zone D countries, per minute 480 Per minute rate

56. SMS messages to the United

Kingdom, per SMS 3000 Per SMS rate

57. SMS messages to destinations in

Zone A, per SMS 2400 Per SMS rate

58. SMS messages to destinations in

1800 Per SMS rate

59. SMS messages to destinations in

600 Per SMS rate

60. SMS messages to destinations in

Zone D, per SMS 360 Per SMS rate

61. Data usage while in Zone D countries, per GB 120 Per GB

Roaming packages

62. Minimum of 10 GB data usage, 1000 minutes, 1000 SMS messages ability to port connections to new

III. D. ESTIMATED TOTAL COST OF BASE AND OPTION YEARS (INC. VAT)

Base Year Total

Option Year 1 Total

Option Year 2 Total

GRAND TOTAL FOR BASE + ALL OPTION YEARS

III. E. CLIN's 10-65 define the rates of usage to, from or within the countries in zones as follows:

Zone A Countries of the European Union: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Saint Martin, Slovakia, Slovenia, Spain, Sweden, Vatican City

Zone B USA

Zone C Algeria, Andorra, Canada, Morocco, Switzerland, Tunisia, Asia, Saudi Arabia, Bermuda

Zone D All other countries

CONTINUATION TO SF-1449

RFQ NUMBER 19UK5621Q0082

INDEFINITE DELIVERY/INDEFINITE QUANTITY CONTRACT

SCHEDULE OF SERVICES, BLOCK 20

1. PERFORMANCE WORK STATEMENT

This solicitation is for mobile network and wireless communications services. For the purposes of this solicitation mobile computing devices are included, but are not limited to iPhone, Blackberry, Android, and Windows smartphones, and iPads, Android and other tablet computers. The U.S. Embassy is using approximately 705 lines (may be subject to change) for official purposes. The Contractor shall provide complete mobile telephones services for the U.S.

Embassy London, RAF Croughton, the U.S. Consulate General in Belfast and the U.S. Consulate General in Edinburgh. Services provided shall include:

• Voice calls within the UK and EU

• International Voice Calls

• Mobile data services within the UK and EU via 4G/LTE data networks and 5G where/when available

• International Voice and Data Roaming Services from locations outside the UK and EU

• SMS Messaging

• Voice Mail

• Customer Support

• Detailed billing of voice call, SMS/MMS messaging and Data usage

• Inactivated SIM cards for later issuance or replacement

The contractor shall provide fixed pricing for the package services outlined in the pricing tables in Section III, to include:

• Voice packages as outlined in Section III, to include a minimum of unlimited minutes for voice and SMS per month within the UK and EU.

• Data packages to include unlimited voice service, SMS messages, and data usage within the UK and EU.

• Voice and data packages to include roaming voice, SMS and data services in the United States of America

The Contractor shall deliver all items no later than 7 working days after date of contract award.

Any Contractor personnel involved with the delivery of the item’s services shall comply with standard US Embassy regulations for receiving services and supplies. The Contracting Officer’s Representative (COR) will be responsible for instructing Contractor personnel at the time deliveries are made. Prior notice of at least seven (7) working days will be required.

Deliveries of SIM cards shall be made between the hours of 9:30 am and 5:00 pm, Monday to Friday.

The Contractor shall ensure that the connection through its network is of the highest quality possible (LTE or higher) and shall be uninterrupted, clear, and with no static. Network problems shall be remedied immediately, and the COR must be immediately informed of any problems and their resolution.

Upon contract award all existing mobile device lines shall be migrated within 30 working days retaining the same phone numbers.

1.1 MOBILE HANDSETS, SMARTPHONES AND MOBILE COMPUTING

DEVICES- CURRENT ASSETS

The Government currently owns 150 active voice-only handsets, 550 Smartphone handsets (iPhone and Android) and 30 mobile computing devices such as cellular tablets

1.2 NETWORK SERVICE WITHIN THE UNITED KINGDOM

The Contractor shall ensure on a 24-hour basis at least 90% local network coverage around the London Metropolitan Area, Edinburgh and Belfast city centers, and the Royal Air Force Base located at Croughton, Northamptonshire with special consideration to all urban areas and main traffic routes.

1.3 INTERNATIONAL VOICE CALLS

The Contractor shall ensure on a 24-hour basis international connectivity with the USA, all European countries, and all other worldwide countries that telephone services are available.

1.4 INTERNATIONAL VOICE AND DATA ROAMING

The Contractor shall provide as extensive international roaming connectivity as possible, with the special interest of the Government for roaming within all European countries and the USA.

1.5 4G/LTE & 5G MOBILE DATA NETWORK

The Contractor shall provide Internet connection through their mobile 4G/LTE data network and 5G where/when available. The Contractor shall provide functionality to switch to another carrier seamlessly should there be any disruptions with the primary provider.

1.6 SMS MESSAGING

The Contractor shall provide access to around the clock SMS messaging.

1.7 VOICE MAIL

The Contractor shall provide Voice Mail services in English. A Voice Mail Box shall be prepared for each number separately as per standard practice.

1.8 INACTIVATED SIM CARDS

The contractor shall provide, free of charge, up to 25 inactivated SIM cards per year for smartphones and data-only mobile devices. If a government employee loses their smartphone or data-only mobile device the Government will issue them a new Government owned handset and the inactivated SIM card. The newly activated SIM card will have tied to the existing phone line and shall have the same phone number for the lost handset.

1.9 CUSTOMER SERVICE

The Contractor shall provide technical support for setting up voice mail, roaming questions, questions on the phone features where device information is available, number changes, lost or stolen telephone reporting, and all other matters concerning the mobile telephone services through the Contractor’s Project Manager. This person shall be named as Key Personnel and their name, phone and email address are to be provided. The Project Manager or Deputy must be readily available during normal working hours Monday- Friday (8:30am GMT- 5:30pm GMT), for any questions/concerns the COR or nominated government personnel may have. Customer Service support provided through a Call Center is not acceptable

1.10 DETAILED BILLING

1.10.1 The Contractor shall provide a monthly breakdown of calls made by individual numbers.

The breakdown shall clearly show:

Number called or texted Time and Date of the call and SMS messages Duration of voice calls Date usage exceeding the monthly allotment Roaming data usage Price

1.10.2 The monthly lists of calls made shall be forwarded to the Contracting Officer’s Representative (COR) until the end of each current month for the previous month to the following address:

Londonspendalerts@state.gov

2. INVOICING

mailto:Londonspendalerts@state.gov

Service will be initiated with Delivery Orders delivered to the vendor, with individual service lines identified by cost center. Each month, the Contractor shall provide a separate invoice for each cost center. Each invoice will include a detailed list of all charges for lines assigned to the specific cost center. Invoices will be delivered to the COR electronically via the email address shown in paragraph (d) below. A proper invoice must include the following information

• Contractor's name and bank account information for payments by wire transfers

• Invoice Date

• Contract Number

• Delivery Order Number

• Cost Center identifier

• A summary showing a listing of each line with total monthly price in local currency for that line. A detailed invoice for each agency must be attached to each summary invoice and should include the cost breakdown by each telephone line according to the pricing schedule

• A detailed list of all calls made for each line

• Prompt payment discount, if any

• Name, title, phone number, and address of person to contact in case of defective invoice

• A detailed list of the calls & charges made and applied to each line in csv format. This should include the cost breakdown by each phone line according to the pricing schedule.

(b) If an invoice does not contain the above information, the Government reserves the right to reject the invoice as improper and return it to the Contractor within 7 calendar days. The Contractor must then submit a proper invoice.

(c) The COR will take each summary invoice and furnish the detailed invoice to the appropriate official in each individual Government agency. That Agency Representative will review the detailed invoice and either approve it for payment or advise the COR of the inaccuracies found. It shall be the COR who will interact with the Contractor on any invoice problems.

(d) The Contractor will send all invoices electronically to the following email address:

LondonFMCinvoices@state.gov

Invoices shall be addressed as follows but must be sent electronically as outlined above.

American Embassy London (Ref: 19UK5622DXXXX) Financial Management Center 33 Nine Elms Lane London SW11 7US United Kingdom mailto:LondonFMCinvoices@state.gov

(e) The Contractor shall send one (1) invoice for each cost center, with charges to include all lines assigned to that cost center, covering multiple networks if necessary

(f) Payment shall be made in local currency by Electronic Funds Transfer (EFT) within 30 days after receipt of a proper invoice

(g) The Government will provide annual proof of a direct exemption of Value Added Tax (VAT); according to host country VAT laws.

3. KEY PERSONNEL

3.1 The Project Manager must be able to converse in English. The Contractor shall assign to this contract the following key person:

JOB TITLE ___________________ NAME _________________ (Note to Offeror: Insert name)

Project Manager

3.2 During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required below to the Contracting Officer at least 15 days before making any permanent substitutions.

3.3 After the first 90 days of performance, the Contractor may substitute a key person if the Contractor determines that it is necessary. The Contractor shall notify the Contracting Officer of the proposed action immediately. Prior to making the substitution, the Contractor will provide the information required below to the Contracting Officer.

3.4 The Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution, a complete resume for the proposed substitute. The proposed substitute shall possess qualifications comparable to the original key person. The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within 15 calendar days after receiving the required information. The Government will modify the contract to reflect any changes in key personnel.

4. PERMITS

Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the work under this contract. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable United Kingdom country laws.

5. GOVERNMENT FURNISHED PROPERTY

5.1 The Government intends to use Government Owned Equipment and Accessories as listed in Attachment 1. The Contractor shall provide a fully functional SIM card, telephone number, and appropriate security codes and required access settings for all existing Government mobile phones and mobile computing devices.

5.2 A list of Mobile Phone Types that the Government owns and intends to use with the services provided in this contract:

GSM Unlocked Cell & Smart Phones 4G/LTE-Capable Unlocked Smartphones 4G/LTE-Capable Mobile Computing Devices 5G-Capable Smartphones and Mobile Computing Devices

6. ADDITION OF NEW LINES

The Contractor will provide a fully functional SIM card, telephone number, and appropriate security codes and required access settings to the COR within 24 hours after receiving a delivery order under the contract.

7. NON-OFFICIAL LINES

This Contract is valid only for official Government needs.

8. DISCLOSURE OF INFORMATION

Any information made available to the Contractor by the Government shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

9. TECHNOLOGICAL REFRESHMENT

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and Conditions –Commercial Items, paragraph (c), Changes; request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology.

The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the

Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

The proposal shall discuss the impact on hardware, services, and delivery schedules. The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.

10. SPECIAL SHORT-TERM PROMOTION

For the entire contract duration, the Contractor will offer the U.S. Embassy the option to take advantage of any promotional programs that it offers and that is suited for use by U.S. Embassy staff. The U.S. Embassy, at its own discretion, will have the option to take or reject the opportunity.

11. DELIVERY ORDERS

The Contracting Officer will issue delivery orders to order phone and services to the Contractor for performance of work under this contract. If an order is given orally, it will be followed up by a written delivery order within 7 days.

12. CUSTOMER SUPPORT

The Contractor is to provide a dedicated telephone number, email address and a named POC for the purpose of reporting equipment problems and malfunctions, billing inquiries, and customer question regarding accounts and services. Telephone/Email/Online Support should be available during normal working hours – 8:30 am GMT to 5.30 pm GMT, Monday to Friday.

13. SURVIVABILITY AND RECOVERY

The Contractor shall have a working system of network survivability in case of emergencies and serious disasters when all networks may be jammed or when parts of the network are destroyed.

The Contractor shall have a recovery plan in place that shall deal with such occurrences.

QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold

Services Performs all mobile telephone and mobile computing services set forth in the scope of work.

1. thru 13.

All required services are performed and no more than one (1) customer complaint is received per month.

Delivery of new lines Upon receipt of a valid Delivery Order, the Contractor will provide a fully functional SIM card, telephone number, appropriate security codes and required access settings to the COR within 24 hours

No more than one (1) delivery order fails to meet the delivery deadline of 24 hours each month.

SECTION 2 - CONTRACT CLAUSES

52.204-25 PROHIBITION ON CONTRACTING FOR CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE

SERVICES OR EQUIPMENT (AUG 2020)

(a) Definitions. As used in this clause—

Covered foreign country means The People’s Republic of China.

Covered telecommunications equipment or services means–

(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);

(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);

(3) Telecommunications or video surveillance services provided by such entities or using such equipment; or

(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.

Critical technology means–

(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;

(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled-

(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological weapons proliferation, nuclear nonproliferation, or missile technology; or

(ii) For reasons relating to regional stability or surreptitious listening;

(3) Specially designed and prepared nuclear equipment, parts and components, materials, software, and technology covered by part 810 of title 10, Code of Federal Regulations (relating to assistance to foreign atomic energy activities);

(4) Nuclear facilities, equipment, and material covered by part 110 of title 10, Code of Federal Regulations (relating to export and import of nuclear equipment and material);

(5) Select agents and toxins covered by part 331 of title 7, Code of Federal Regulations, part 121 of title 9 of such Code, or part 73 of title 42 of such Code; or

(6) Emerging and foundational technologies controlled pursuant to section 1758…

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