Final RFP 19SP5021R0001.doc

RFP No. 19SP5021R0001

SECTION A

UNDER DPAS (15 CFR 350)

1 | 78

2. CONTRACT (Proc. Inst. Ident.) NO.

3. SOLICITATION NO.

19SP5021R0001

4. TYPE OF SOLICITATION

[ ] SEALED BID (IFB)

[x] NEGOTIATED (RFP)

5. DATE ISSUED

February 3, 2021

6. REQUISITION/PURCHASE NO.

7. ISSUED BY CODE

8. ADDRESS OFFER TO (If other than item 7)

American Embassy

General Services Office

Serrano, 75

28006 Madrid

Tel: 91587-2297 Fax: 91587-2215

NOTE: In sealed bid solicitation "offer" and "offeror” mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and 2 copies for furnishing the supplies or services in the Schedule will be received at the place specified, in the depository located in Serrano, 75, Madrid until 17:30 local time on March 8, 2021.

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L. Provision No. 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME

Aurora Lopez de Larrinzar

B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXT

(34) 91587-2297

C. E-MAIL ADDRESS

lopezay@state.gov

11. TABLE OF CONTENTS

OTHER STATEMENTS OF OFFERORS

OFFER (Must be fully completed by offeror)

NOTE: ITEM 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (120 calendar days unless a different period is inserted by the offer) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

SEE 14

(See section I, Clause No 52.232-8)

30 CALENDAR DAYS

CALENDAR DAYS

(The offeror acknowledges receipt of amendments to the solicitation and related documents ) numbered and dated:

15A.

NAME

CODE

FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED

AND ADDRESS

OF OFFEROR

TO SIGN OFFER (Type or print)

15B. TELEPHONE NO. (Include area code)

15C. CHECK IF REMITTANCE ADDRESS [ ]

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEM NUMBERED

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

[ ] 10 U.S.C. 2304(c)( ) [ ] 41 U.S.C. 253(c)( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTRATION BY (If other than Item 7) CODE

25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print)

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this form, or on the Standard Form 26, or by other authorized official written notice.

PART I - THE SCHEDULE

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

NOTE: If applicable at the time of award add the below to the SF-33:

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

B.1

SCOPE OF SERVICES

The Contractor shall provide janitorial services for the U.S. Embassy Madrid, Spain.

B.2

TYPE OF CONTRACT

This is a fixed price contract for line items 1, 2 and 3, with indefinite delivery/indefinite quantity services for line items 4, 5, 6 and 7, corresponding to services listed under Section C.2.2 and C.2.3, and for temporary/additional services. Task orders will be issued for ID/IQ line items 4, 5, 6 and 7, for services listed under Section C.2.2 and C.2.3

B.3

TYPES OF SERVICES

(a) Standard Services. The Contractor shall provide standard janitorial services as specified in Section C within the buildings and spaces listed in Exhibit A.

(b) TLA and GLQ Cleaning Services. The Contractor shall provide cleaning services as specified in Section C for living quarters.

(c) Temporary Additional Services.

The Contractor shall provide Temporary Additional Services when requested by the Contracting Officer's Representative (COR) through a written order. Temporary Additional Services delivered shall be in addition to the Standard Services, and shall be priced at the unit price shown below. The tasks to be accomplished shall be additional quantities of the same tasks described in Section C.

When so requested by the Government, the Contractor shall provide cleaning/disinfecting services of all designated spaces identified as potentially impacted by an individual or individuals suspected to be or confirmed to be infected with COVID-19. These services shall be priced at the unit price shown below. Spaces may include halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways and disinfection treatment will focus on surfaces potentially physically contacted by the individual.

(d) Because Temporary/Additional Services and Cleaning Services under C.2.2 and C.2.3 are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of ONE THOUSAND TWO HUNDRED (1,200€) EUROS. This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not exceed ONE HUNDRED THOUSAND (100,000€) EUROS. This reflects the contract maximum for the base year and each option period for temporary/additional services.

B.4

PRICING

(a) The Government will pay the Contractor a fixed price per month for Standard Services specified in Sections C.2.1.1 and C.2.1.2 that have been satisfactorily performed. The Government will pay the Contractor a fixed-price per unit of service for TLA and GLQ cleaning services specified under Sections C.2.2 – TLA and C.2.3 – GLQ. The Government will also pay the Contractor for Temporary Additional Services ordered each month by the Government for satisfactorily completed work.

(b) The Contractor shall include any premium pay for services required on holidays only in the fixed prices for Standard Services and the fixed unit price for TLA and GLQ cleaning services. The Contractor shall include any premium pay for overtime only in the fixed rates for Temporary Additional Services.

The Government will also reimburse the Contractor at the purchase price for any materials or equipment ordered by the Government for Temporary Additional Services.

(d) The cost of Workers’ Compensation Insurance (Defense Base Act) (See Section I, FAR 52.228-3) is not reimbursable and shall be included in the Contractor’s rates.

(e) The Government will make payment in local currency.

(f) VALUE ADDED TAX. The Contractor shall include VAT as a separate charge on the Invoice and as a separate line item in Section B.

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 WORK REQUIREMENTS

C.1.1 General. The Contractor shall provide services for the U.S. Embassy Madrid, Spain. The Contractor shall perform janitorial services in all designated spaces including, but not limited to, halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The Contractor shall participate in the US Embassy recycling program. The Contractor shall furnish the COR with copies of Material Safety Data Sheets (MSDS) for all chemicals and cleaning products used on any of the U.S. Embassy sites. The MSDS shall be submitted electronically. This requirement applies to any chemicals or cleaning products that may be used during the term of this contract. The Contractor shall furnish all managerial, administrative, and direct labor personnel necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

C.1.2 Personnel. The Contractor shall provide a qualified work force meeting the contract requirements. The workforce shall be able to provide the services identified in Section J, Exhibit A, Locations and Time Frames for Janitorial Services.

C.1.3 General Requirements.

C.1.3.1.1 Definitions.

"General Instructions" mean those instructions, directives and guidelines that apply to all janitorial personnel.

"Chancery" means the embassy building “CMR” means the official residence of the ambassador.

"Daily" means 5 days per week, on each non-holiday workday.

"DCR" means the official residence of the Deputy Chief of Mission.

“TLA” means temporary living-quarters used by Government Officials.

“GLQ” means Government leased quarters for use by Mission employees.

“IPC” means Information Programs Center.

“ORA” means Office of Regional Affairs.

“PAC” means Public Access Control.

“OBO” means Overseas Building Operations

C.1.3.1.2

DEFINITIONS FOR DISINFECTION/CLEANING TEMPORARY/ADDITIONAL SERVICES

“CDC” means the US Centers for Disease Control.

“Cleaning” means a process for removing germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

“COVID-19” means the name for the illness caused by the novel corona virus that emerged in 2019. The virus is SARS-Cov-2.

“Disinfection” means the process of killing germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

“Sanitizing” means a process that lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

“SARS-Cov-2” means the novel (newly discovered) virus that causes the COVID-19 illness.

C.1.3.2 The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer’s Representative (COR) for review within thirty days after award of the contract. The COR must approve these general instructions before issuance.

C.1.4 Duties and Responsibilities.

C.1.4.1 Certain areas specified in Section J, Exhibit A require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

C.1.4.2 Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

C.1.4.3 Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

C.1.4.4 Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post. The Contractor shall provide these services in addition to the scheduled services specified in paragraph C.2.1. of this contract. The COR shall order these services as needed. This work shall be performed by trained employees of the Contractor, and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24 hour advance notice.

C.1.4.5 The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR's written confirmation for the temporary additional services.

C.2 TYPES OF SERVICES

C.2.1 Standard Services shall include the following work:

C.2.1.1 CHANCERY

C.2.1.1.1 6th and 7th floors:

Daily: Restrooms located on the 6th floor, next to the front elevators, to be thoroughly cleaned, including toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap, scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper, and soap in all bathrooms.

Every Tuesday and Thursday: Trash bin located on the 6th floor back elevator foyer area to be emptied. Restroom located inside 6th floor IPC office foyer, as well as restrooms located on the 7th floor, to be thoroughly cleaned, including toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap, scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper and soap.

Every Monday, Wednesday and Friday: ORA staff will deliver their trash to 6th and 7th floors main lobby. Cleaning crew will collect trash from the 6th and 7th floors main lobby and throw it in the bins located on the 6th floor main lobby, which later in the day will be emptied in the trash container located outside the building in the back alley.

Every other Tuesday:

First Tuesday: Vacuuming all rugs and carpets, runners, and carpet protectors in ORA individual offices located on 6th and 7th floors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then return them in the original position.

Second Tuesday: Dusting and cleaning all furniture and equipment in ORA individual offices located on 6th and 7th floors, including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

C.2.1.1.2 5th Floor through Sub-basement (8 floors total), including any/all office partitions, guard booths, PAC area and maintenance workshops located in the back alley.

C.2.1.1.2.1 Daily Cleaning shall consist of:

C.2.1.1.2.1.1 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap, scum, mold and smudges. The Contractor shall replace paper towels, toilet paper, and soap in all bathrooms.

C.2.1.1.2.1.2 Fifth Floor Front Office only. Washing and drying bathroom towels, using Government owned washer and dryer. Washing of coffee makers, coffee pots and cups.

C.2.1.1.2.1.3 – Basement Mini-market only. Sweeping and washing floors. Emptying all wastepaper baskets and replacing plastic wastepaper linings and returning items where they were located. IMPORTANT: These are the only cleaning services to be rendered at the Mini-market.

C.2.1.1.2.1.4 GF lobby only. Vacuuming the rug so that it is free from dust, dirt, mud, etc. When completed, the area shall be free of all littler, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles and easily moveable items to vacuum underneath, and then return them in the original position.

C.2.1.1.2.2 Three-times-a-week Cleaning shall consist of:

C.2.1.1.2.2.1 Anti-dust overhaul of hard and synthetic floors, including elevator cars, stairways and railings.

C.2.1.1.2.2.2 Sweeping and washing floors and dust removal in common areas as required.

C.2.1.1.2.3 Twice-a-week Cleaning shall consist of:

C.2.1.1.2.3.1 Emptying all wastepaper baskets as well as emptying ashtrays located outdoors, and washing or wiping the wastepaper baskets and ashtrays clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

C.2.1.1.2.3.2 Dusting and cleaning all furniture and equipment including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with our without glass doors, coat racks, umbrella stands, pictures, maps, telephones, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

C.2.1.1.2.3.3 Cleaning of Consular Section windows to the public, inside and outside.

C.2.1.1.2.3.4 Ground Floor Lobby Only. Cleaning all glasses on windows and doors.

C.2.1.1.2.4 Weekly Cleaning shall consist of:

C.2.1.1.2.4.1 The Contractor shall maintain in a clean condition and empty the recycle containers on all floors. Emptying all the containers shall occur between 13:30 and 14:30 hours (lunch time) so disruption to Embassy employees is minimized. The Contractor shall monitor the recycle containers throughout the week to ensure they do not become overfull. Should one be noted as overfull, the Contractor shall empty that container.

C.2.1.1.2.4.1 Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then return them in the original position. Please note that there is are no rugs/carpet in the Basement and Sub-basement floors.

C.2.1.1.2.4.2 Wiping with a damp cloth all toilet tile walls and lavatories.

C.2.1.1.2.4.3 Elevators to be cleaned.

C.2.1.1.2.5 Every-two-weeks Cleaning Requirements shall consist of:

C.2.1.1.2.5.1 Flushing with an approved acid all toilet bowls and urinals.

C.2.1.1.2.6 Periodic Cleaning Requirements shall consist of:

C.2.1.1.2.6.1 Small area carpet spot clean as needed.

C.2.1.1.2.7 Monthly Cleaning Requirements shall consist of:

C.2.1.1.2.7.1 Stairways to be cleaned.

C.2.1.1.2.7.2 Cleaning and polishing all wooden equipment including elevator walls.

C.2.1.1.2.7.3 Disinfecting of all telephone instruments.

C.2.1.1.2.7.4 Dusting all walls and trims.

C.2.1.1.2.8 Every-two-month Cleaning Requirements shall consist of:

C.2.1.1.2.8.1 Cleaning of interior and exterior of all microwaves located in the different offices with the appropriate products.

C.2.1.1.2.9 Quarterly Cleaning Requirements shall consist of:

C.2.1.1.2.9.1 Cleaning of interior and exterior sides of all window frames, window glasses and blinds.

C.2.1.1.2.10 Semiannual Cleaning Requirements shall consist of:

C.2.1.1.2.10.1 Shampooing carpets.

C.2.1.1.2.10.2 Vitrifying of all hard and synthetic floors (stairwells not included).

C.2.1.1.2.10.3 Defrost and cleaning of all refrigerators located in the different offices with the appropriate products.

C.2.1.1.3 Cafeteria (including the bar area except when there is a sponsored event and additional cleaning is required):

C.2.1.1.3.1 Daily Cleaning Requirement shall consist of:

C.2.1.1.3.1.1 Sweeping and moping all floors, including wooden floors. Sweeping patio floor and water hosing if needed, as well as ashtray/sand cleaning and retrieval of cigarette butts.

C.2.1.1.3.1.2 Thorough cleaning of toilet floors, bowls, urinals and seats, using suitable non-abrasive cleaner and disinfectants. All surfaces shall be free of grime, soap, scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper and soap in all bathrooms shall be performed.

C.2.1.1.3.1.3 Glass and doors to be cleaned.

C.2.1.1.3.1.4 Thorough cleaning of dressing room floors, tiles, shower area, mirrors, basin and walls, using suitable non-abrasive cleaners and disinfectants, dusting and/or wiping free of dust all required areas and sweeping/washing the floor (including the floor of the shelving area outside the dressing room).

C.2.1.1.3.2 Weekly Cleaning Requirements shall consist of:

C.2.1.1.3.2.1 High dusting of pillars and light fixtures.

C.2.1.1.3.2.2 Dusting all lockers, furniture, furnishings and other equipment.

C.2.1.1.4 Cleaning Services for OBO Temporary Office Space

C.2.1.1.4.1 Daily Cleaning shall consist of:

C.2.1.1.4.1.1 Emptying all wastepaper baskets, trash cans and ashtrays located outdoors, and washing or wiping the wastepaper baskets, trash cans and ashtrays clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located

C.2.1.1.4.2 Twice-a-week Cleaning shall consist of:

C.2.1.1.4.2.1 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap, scum, mold and smudges. The Contractor shall replace paper towels, toilet paper, and soap in all bathrooms.

C.2.1.1.4.2.2 Dusting and cleaning the kitchen area, including the counter, the refrigerator (outside) and the microwave (outside).

C.2.1.1.4.3 Once-a-week cleaning shall consist of:

C.2.1.1.4.3.1 Dusting and cleaning all furniture and equipment including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

C.2.1.1.4.3.2 Sweeping and moping all floors, including wooden floors.

C.2.1.1.4.4 Once-a-month cleaning shall consist of:

C.2.1.1.4.4.1 Dusting and cleaning high areas such as a/c grills, upper part of closets, etc.

C.2.1.2 Guard booth (including the changing room and the bathroom) booth at the DCMR:

C.2.1.2.1 The Contractor shall provide cleaning services at the guard booth (including the changing room and the bathroom) located in the DCMR (Calle Don Ramon de la Cruz, 3, Madrid) consisting of the following:

C.2.1.2.1.1. Monday through Saturday cleaning requirements shall consist of thorough cleaning of toilet and dressing room floors, tiles, bowls, urinals and seats, walls, using suitable non-abrasive cleaners and disinfectants, dusting and/or wiping free of dust all required areas.

C.2.1.2.1.2. Weekly cleaning services shall consist of dusting all furniture and equipment and sweeping/washing the floor.

C.2.1.2.1.3. Monthly cleaning requirements shall consist of cleaning all window glasses and frames.

C.2.2. Cleaning Services for TLA:

C.2.2.1. TLA: The Government presently has under lease one TLA located in Madrid as listed below. Should other TLA’s be acquired, the Contractor shall include the cleaning of those units.

· Serrano, 108, 1st floor, left

C.2.2.1.1. Cleaning services to be provided between occupants: cleaning services shall consist of vacuuming all rugs, cleaning and mop tiled floors, cleaning of bathrooms including fixtures and tiled walls, dusting the whole apartment, cleaning all windows and blinds, washing linen and towels with soap/conditioner using washing-machine and dryer at the apartment, ironing the linen, cleaning rooms and removing all trash and garbage. Cleaning of all kitchen countertops, cabinets, drawers, tiled walls and appliances with proper cleaning products. All beds should be made with clean linens.

Sheers will be washed on a quarterly basis, and will be hung wet so that they do not wrinkle. The Contractor shall be responsible for removing and rehanging the sheers.

C.2.2.1.2. Cleaning services to be provided when occupied: cleaning services shall consist of a general overall light cleaning including a thorough cleaning of all the bathrooms (cleaning of toilets, bidets, sinks taps, shower stalls, cabinets and mirrors), light cleaning of the kitchen, sweeping and moping of the floors; washing and drying linen and towels, ironing the linen, changing linen, including making beds.

C.2.3. GLQs Get Ready Cleaning.

C.2.3.1 Get Ready Full Cleaning. The Government has a program to clean all GLQs upon completion of any make ready maintenance work and before a new user moves in. Cleaning services shall consist of sweeping, moping and washing all floors, removing all dust, thorough cleaning of kitchen including washing kitchen tiles, appliances, cabinets, sinks and floors, thorough cleaning of bathrooms including cleaning of toilets, bidets, sink taps, shower stalls, cabinets, mirrors and fixtures, washing all window frames and glasses, washing sheers with soap and conditioner and shampooing of carpet/rugs (the contractor shall be responsible for removing and rehanging the sheers). All beds should be made with clean linens.

Cleaning of flooring and furniture in patios, terraces and balconies. Sweeping and moping of storage units.

C.2.3.2 Get Ready Light Cleaning. When the apartments have been cleaned before occupancy, the Contractor will do a general overall light cleaning consisting of washing sheers with soap and conditioner and hanging them (the contractor shall be responsible for removing and rehanging the sheers), thorough cleaning of all the bathrooms consisting of cleaning of toilets, bidets, sinks taps, shower stalls, cabinets and mirrors, light cleaning of the kitchen and sweeping, moping and washing of the floors.

C.2.4 TEMPORARY/ADDITIONAL SERVICES FOR DISINFECTION/CLEANING:

Repeated Disinfection Services. Disinfection may be required to be repeated in the same areas or performed in other spaces in the facilities. The COR shall identify these spaces as described in 1.2.1. Contractor shall coordinate with the COR to provide these additional services. The COR shall order these services as needed basis. The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

A. Facilities (not housing individuals) with Suspected/Confirmed Coronavirus should follow the “Interim Recommendations for US Community Facilities with Suspected/Confirmed Coronavirus Disease 2019” found here : https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html . The guidance is to close off areas used by the ill persons and wait as long as practical (preferably 24 hours) before beginning cleaning and disinfection. All areas (e.g., offices, bathrooms, and common areas) used by the ill persons, focusing especially on frequently touched surfaces should be cleaned and disinfected.

B. Facilities with or without Suspected/Confirmed Coronavirus that house individuals overnight should follow the “Interim Guidance for Administrators of US Institutions of Higher Education” found here: https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-ihe-response.html and the guidance above. In areas where ill persons are being housed in isolation, follow Interim Guidance for Environmental Cleaning and Disinfection for U.S. Households with Suspected or Confirmed Coronavirus Disease 2019. This guidance advises focusing on cleaning and disinfecting common areas where staff/others providing services may come into contact with ill persons, but reducing cleaning and disinfection of bedrooms/bathrooms used by ill persons to as needed.

C. Residences used for homecare of Suspected/Confirmed Coronavirus case should follow “Preventing the Spread of Coronavirus Disease 2019 in Homes and Residential Communities” found here: https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html and the “Interim Recommendations for US Households with Suspected/Confirmed Coronavirus Disease 2019: at https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html

C.2.4.1 Worker health and safety including Personal Protective Equipment (PPE)

Worker Training and Health and Safety. The Contractor shall ensure that all workers are trained on safe and effective disinfection procedures as well as measures for protecting themselves including fastidious hygiene practices and personal protective equipment. The Contractor shall provide all protective measures that at a minimum will include those identified on the disinfectant labeling. Generally, personal protective equipment is anticipated to include impervious disposable gloves and eye protection.

Worker PPE needs are driven primarily by the chemical disinfectants in use. Most definitely, PPE will include disposable impervious gloves. Additionally, if sprays are used, eye protection and protective clothing coverings are prudent. Work practices must minimize aerosolization of both soiling and any body fluids. In most cases, respiratory protection (e.g., N95 filtering facepiece respirators) will not be necessary. Some guidance advises use of a mask however.

Gloves should be discarded after each cleaning/disinfection job. If reusable gloves are used, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 and should not be used for other purposes. Consult the manufacturer’s instructions for cleaning and disinfection products used. Workers should wash their hands immediately after gloves are removed.

Contractors should follow applicable standards to include:

· Hazard Communication Standard (29 CFR 1910.1200). To train workers on the hazards of chemical products

· PPE Standard. Requiring selection of PPE based on the hazards and training on proper use, care, and limitations of the PPE.

· Respiratory Protection Standard (29 CFR 1910.134). If respiratory protection is used.

C.2.4.2 How to Clean and Disinfect Surfaces The Cleaning Requirements shall consist of:

Cleaning of soiled surfaces prior to disinfection. Cleaning methods shall prevent contact with individuals and aerosolization of the soiling.

Disinfection utilizing a product listed as being effective against the COVID-19 virus such as those listed here: Products with EPA-approved emerging viral pathogens claims.pdf . Diluted household bleach solutions, alcohol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective. A bleach solution can be prepared by mixing 5 tablespoons (1/3rd cup) bleach per gallon of water or 4 teaspoons bleach per quart of water. Labeling shall be provided in advance to the COR. If the product is not specifically listed as effective, then labeling must be submitted to the COR for acceptance. The Contractor shall follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).

Prior to starting disinfection work, check the containers of disinfectant for the shelf life date to ensure that it has not passed. Never mix household bleach with ammonia or any other cleanser. This link contains additional excellent advice on use of disinfectants: http://npic.orst.edu/ingred/ptype/amicrob/covid19.html Cleaning of any glasses, cups, and coffee services in the spaces. The Contractor shall clean the items in hot soapy water and rinse, and dry.

Waste removal to include emptying all wastepaper baskets, and cleaning and disinfecting the waste receptacles, then replacing plastic wastepaper basket linings and returning items where they were located.

· The greater the amount of time lapsed since the departure of the individual, the better. Preferably wait at least 24 hours before cleaning and disinfection. This waiting period is not always practical.

· If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.

· For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces. After cleaning:

· Launder items as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely, or

· Use products with the EPA-approved emerging viral pathogens claims (examples at this linkpdf iconexternal icon) that are suitable for porous surfaces.

· Always follow label directions on cleaning products and disinfectants. Wash surfaces with a general household cleaner to remove germs. Rinse with water, and follow with an EPA-registered disinfectant to kill germs. Read the label to make sure it states that EPA has approved the product for effectiveness against influenza A virus.

· If a surface is not visibly dirty, you can clean it with an EPA-registered product that both cleans (removes germs) and disinfects (kills germs) instead. Be sure to read the label directions carefully, as there may be a separate procedure for using the product as a cleaner or as a disinfectant. Disinfection usually requires the product to remain on the surface for a certain period of time (e.g., letting it stand for 3 to 5 minutes).

· Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.

· Special cleaning and disinfecting processes, including wiping down walls and ceilings, frequently using room air deodorizers, and fumigating, are not necessary or recommended. These processes can irritate eyes, noses, throats, and skin; aggravate asthma; and cause other serious side effects.

· Use standard procedures for handling waste, which may include wearing gloves. Place no-touch waste baskets where they are easy to use. Throw disposable items used to clean surfaces and items in the trash immediately after use. Avoid touching used tissues and other waste when emptying waste baskets. Wash your hands with soap and water after emptying waste baskets and touching used tissues and similar waste.

· For clothing, towels, linens and other items that go in the laundry:

· Wear disposable gloves when handling dirty laundry from an ill person and then discard after each use. If using reusable gloves, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 and should not be used for other household purposes. Clean hands immediately after gloves are removed.

· If no gloves are used when handling dirty laundry, be sure to wash hands afterwards.

· If possible, do not shake dirty laundry. This will minimize the possibility of dispersing virus through the air.

· Launder items as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.

· Clean and disinfect clothes hampers according to guidance above for surfaces. If possible, consider placing a bag liner that is either

C.3 MANAGEMENT AND SUPERVISION

C.3.1 Contractor Management.

C.3.1.1 Supervision. The Contractor shall designate a project manager who shall be responsible for on-site supervision of the Contractor's workforce at all times. This project manager shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The project manager shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The project manager shall have supervision as his or her sole function.

C.3.1.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan of the personnel to be used and the time frame to perform the service.

C.3.1.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

C.3.1.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 39 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

SECTION D - PACKAGING AND MARKING

RESERVED

SECTION E - INSPECTION AND ACCEPTANCE

E.1

52.252‑2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1)

52.246-4 INSPECTION OF SERVICES-FIXED-PRICE (AUG 1996)

E.2 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Services

Performs all janitorial services set forth in the Performance Work Statement (PWS)

E.2.1 Surveillance

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.2.2 Standard

The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996)), if any of the services exceed the standard.

E.2.3 Procedures

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

SECTION F - DELIVERIES OR PERFORMANCE

F.1 Period of Performance F.1.1 The performance period of this contract is one year from July 1, 2021 to June 30, 2022, with four (4) one-year options to renew. The initial period of performance includes any transition period authorized under the contract F.1.2 The Government may extend this contract for up to four (4) additional 12-month periods in accordance with the option clause in Section I. 52.217-9, Option to Extend the Term of the Contract, which also specifies the total duration of this contract. See also Section I, FAR 52.217-8, Option to Extend Services, for up to an additional six months of optional performance, if required by the Government.

F.2 52.252‑2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1)

52.242-15

STOP-WORK ORDER

AUG 1989

52.242-17

GOVERNMENT DELAY OF WORK

APR 1984

F.3

RESERVED

F.4

DELIVERY SCHEDULE

The following items shall be delivered under this contract:

C.1.3.2 General Instructions

F.5

NOTICE TO PROCEED

After contract award and submission of insurance certificates, the Contractor shall be sent a Notice to Proceed. That Notice to Proceed will establish a date (a minimum of ten (10) days from date of contract award unless the Contractor agrees to an earlier date) on which performance shall start.

SECTION G - CONTRACT ADMINISTRATION DATA

G.1

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer and this authority is delegated in the designation.

(b) The COR for this contract is the Facility Manager, US Embassy Madrid, Spain G.1.1 Duties The COR is responsible for inspection and acceptance of services. These duties include review of Contractor invoices, including the supporting documentation required by the contract. The COR may provide technical advice, substantive guidance, inspections, invoice approval, and other purposes as deemed necessary under the contract.

G.2

SUBMISSION OF INVOICES

The Contractor shall submit invoices by e-mail to MadridFMO.facturas@state.gov. The Contractor shall not submit the invoices by postal mail.

G.2.1 Value Added Tax. The Contractor shall include VAT as a separate charge on the Invoice and as a separate line item in Section B.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1

SECURITY

H.1.1 General. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Government will run background checks on all proposed Contractor employees. The Contractor shall provide the names, biographic data and police clearance on all Contractor personnel who shall be used on this contract.

H.1.2 Identity Cards. The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identify card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government.

H.2

STANDARDS OF CONDUCT

General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance and integrity and shall be responsible for taking such disciplinary action with respect to employees as required. Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

(b) Uniforms. The Contractor's employees shall wear clean, neat and identifiable uniforms, although not necessarily identical uniforms. All employees shall wear accreditation at all times.

Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.

(e) Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

(f) Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

· Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

· Unauthorized use of Government property, theft, vandalism, or immoral conduct;

· Unethical or improper use of official authority or credentials;

· Security violations; or,

· Organizing or participating in gambling in any form.

(g) Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

H.3

PERSONNEL HEALTH REQUIREMENTS

All employees shall be in good general health without physical disabilities that would interfere with acceptable performance of their duties. All employees shall be free from communicable diseases.

H.4

LAWFUL OPERATION, PERMITS, AND INDEMNIFICATION

(a) Bonds. The Government imposes bonding requirement on this contract. The Contractor shall provide any official bonds required, pay any fees or costs involved or related to the authorization for the equipping of any employees engaged in providing services specified under this contract if such bonds or payments are legally required by the local government or local practice.

(b) Employee Salary Benefits. The Contractor shall be responsible for payment of all employee wages and benefits required by host country law or agreements with its employees. The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits which may subsequently arise. Where local law requires bonuses, specific minimum wage levels, premium pay for holidays, payments for social security, pensions, sick or health benefits, severance payments, child care or any other benefit, the Contractor is responsible for payments of these costs and must include them in the fixed prices in this contract.

(c) Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor's personnel in the performance of this contract. The Contractor's assumption of absolute liability is independent of any insurance policies.

(d) Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad from property damage, personal injury):

1. Bodily Injury, On or Off the Site, in EUROS

2. Property Damage, On or Off the Site, in EUROS

The types and amounts of insurance are the minimums…