Janitorial_Solicitation_package-_19SF2018Q0003.pdf

United States Consulate General Cape Town, South Africa

October 25, 2018

To: Prospective Offerors

Subject: Solicitation for Proposal (RFQ ID: 19SF2018Q0003)

Enclosed is a solicitation for proposal for Janitorial services. Interested vendors are requested to follow the instructions in the enclosed solicitation package and submit completed offers to the U.S. Consulate.

The Procurement Section must receive proposals by the deadline shown at the bottom of this letter either by email: Fordn@state.gov, or via postal mail to the address shown on the enclosed Standard Form (SF) 1449.

The contractor shall be registered in the SAM (System for Award Management)

Database https://www.sam.gov prior to contract award pursuant to FAR provision

52.204-7. Therefore prospective offerors are encouraged to register prior to the submittal of quotations/proposals. The guidelines for registration in SAM are also available at: https://www.statebuy.state.gov/pd/Pages/AdditionalVendorReg.aspx

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable quotation at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Proposals are due by November 30, 2018 at 16:00.

Sincerely, George E. Adair Contracting Officer for the United States of America GSO – U.S. Consulate General Cape Town https://www.sam.gov/ https://www.statebuy.state.gov/pd/Pages/AdditionalVendorReg.aspx

Solicitation for proposal for Janitorial Services

(CAPET RFQ 19SF2018Q0003)

TABLE OF CONTENTS

Section 1 - The Schedule

Coversheet: Standard Form (SF) 1449 – Solicitation/Award Document

The Schedule: Scope of Contract, Pricing, Schedule of Supplies and Services

Attachments

Attachment A- Government Furnished Property

Attachment B- Holiday Schedule

Section 2 - Description/Specifications/Work Statement & Contract Clauses

Commercial Item/Services FAR Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Provisions List for this Solicitation

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 02/2012) Computer Generated STANDARD FORM 1449 PREVIOUS

EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19SF2018Q0003

6. SOLICITATION ISSUE DATE

25 Oct 2018

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Natheer Ford

b. TELEPHONE NUMBER(No collect calls)

021-702-7300

8. OFFER DUE DATE/ LOCAL TIME

30 Nov 2018

9. ISSUED BY CODE 10. THIS ACQUISITION IS X UNRESTRICTED OR SET ASIDE:____ % FOR:

CONTRACTS OFFICE, SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

U.S Consulate General Cape Town, 2 Reddam Avnue, Tokai, 7945, Cape Town

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

To be submitted electronically to the Contracting Officer to the following email address:

Capetowngso@state.gov

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

American Embassy – Attn : Rajiv Malik

Financial Management Office

100 Totius St, Groenkloof

Pretoria, 0181

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM 19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial Services

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _-3-_ COPIES TO ISSUING OFFICE.

CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED ____________. YOUR

OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET

FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

GEORGE E. ADAIR

mailto:Capetowngso@state.gov

STANDARD FORM 1449 (REV. 2/2012) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

SECTION 1 – The Schedule

RFQ NUMBER 19SF2018Q0003

1.1 SCOPE OF CONTRACT. The Contractor shall perform janitorial services, including furnishing all labor, material, equipment and services, for the U.S. Consulate General Cape Town. The price listed below shall include all labor, materials, insurance (see FAR 52.228-3 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services that have been satisfactorily performed.

1.2 TEMPORARY ADDITIONAL SERVICES

1.2.1 The Contractor shall provide Temporary Additional Services when requested by the Contracting

Officer's Representative (COR) through a written order – but not to exceed the ceiling price stated in an effective Task Order. Temporary Additional Services delivered shall be in addition to the Standard Services, and shall be priced at the unit price shown in the pricing table below. The tasks to be accomplished shall be additional quantities of the same tasks described in paragraphs

1.4-1.6.4.6

1.2.2 After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten

(10) days from date of contract award unless the Contractor agrees to an earlier date) on which performance shall start.

1.2.3 The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with Four (4), one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.2.4 Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday/ad-hoc. These services shall support special events at the Post. The Contractor shall provide Temporary Additional Services in addition to the scheduled services specified in this contract. The COR shall order Temporary Additional Services on an as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the Contractor to provide Temporary Additional Services with 24 hour advance notice.

1.2.5 Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

1.2.5.1 Minimum: The Government shall place orders totaling a minimum of 3 m². This reflects the contract minimum for the base year and each option period.

1.2.5.2 Maximum: The amount of all orders shall not exceed 3000 m². This reflects the contract maximum for the base year and each option period for temporary/additional services.

1.2.5.3 The Contractor shall submit a separate invoice, for the Temporary Additional Services, detailing the Temporary Additional Services and, if applicable, materials, provided and requested under

Temporary Additional Services. The Contractor shall also include a copy of the COR’s written confirmation for the Temporary Additional Services.

1.3 PRICING. CONTINUATION TO SF-1449, BLOCK 23

1.3.1 The Government will pay the Contractor a fixed price per month for Standard Services described in sections 1.4.-1.6.4.6 that have been satisfactorily performed. The Government will also pay the Contractor for Temporary Additional Services ordered each month by the Government for satisfactorily completed work, priced out in 1.3.5.

1.3.2 In the fixed prices for Standard Services, the Contractor shall include all direct (labor, equipment, materials (see 16, Materials and Equipment)) and indirect costs (overhead, insurance, general and administrative expenses). The Contractor shall include any premium pay for overtime and holidays in the fixed rates for Temporary Additional Services.

1.3.3 VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portion of the solicitation pricing subject to VAT are 100%.

1.3.4 PRICING TABLES

1.3.5.1 Base Year Prices

A. Option Term: Twelve (12) Month period after Notice to Proceed (NTP) issued:

CLIN LOCATIONS Monthly Price X 12 Months Annual Price

1.3.5.1.1 2 Reddam Avenue X 12 Months

1.3.5.1.2 Totals Exclusive of VAT X 12 Months

1.3.5.1.3 VAT X 12 Months

1.3.5.1.4 Totals Inclusive of VAT X 12 Months

B. Temporary Additional Services. The unit price (IDIQ) is:

CLIN Price Per m² Estimated Quantity of m² Total Temporary Additional Services Not to Exceed per Year

1.3.5.1.5 3000m²

1.3.5.1.6 VAT

1.3.5.1.7 Totals Inclusive of VAT

C. Total Price for Base Year = A+B

1.3.5.2 Option 1 Year Prices

A. Option Term: Twelve (12) Month period upon receipt of a written order

CLIN LOCATIONS Monthly Price X 12 Months Annual Price

1.3.5.2.1 2 Reddam Avenue X 12 Months R

1.3.5.2.2 Totals Exclusive of VAT X 12 Months R

1.3.5.2.3 VAT X 12 Months R

1.3.5.2.4 Totals Inclusive of VAT X 12 Months R

B. Temporary Additional Services. The unit price (IDIQ) is:

CLIN Price Per m² Estimated Quantity of m² Total Temporary Additional Services Not to Exceed per Year

1.3.5.2.5 3000m²

1.3.5.2.6 VAT

1.3.5.2.7 Totals Inclusive of VAT

1.3.5.3 Option 2 Year Prices

CLIN LOCATIONS Monthly Price X 12 Months Annual Price

1.3.5.3.1 2 Reddam Avenue X 12 Months R

1.3.5.3.2 Totals Exclusive of

VAT

X 12 Months R

1.3.5.3.3 VAT X 12 Months R

1.3.5.3.4 Totals Inclusive of

VAT

X 12 Months R

B. Temporary Additional Services. The unit price (IDIQ) is:

CLIN Price Per m² Estimated Quantity of m² Total Temporary Additional Services Not to Exceed per Year

1.3.5.3.5 3000 m²

1.3.5.3.6 VAT

1.3.5.3.7 Totals Inclusive of VAT

1.3.5.4 Option 3 Year Prices

CLIN Locations Monthly Price X 12 Months Annual Price

1.3.5.4.1 2 Reddam Avenue X 12 Months R

1.3.5.4.2 Totals Exclusive of

VAT

X 12 Months R

1.3.5.4.3 VAT X 12 Months R

1.3.5.4.4 Totals Inclusive of

VAT

X 12 Months R

B. Temporary Additional Services. The unit price (IDIQ) is:

CLIN Price Per m² Estimated Quantity of m² Total Temporary Additional Services Not to Exceed per Year

1.3.5.4.5 3000 m²

1.3.5.4.6 VAT

1.3.5.4.7 Totals Inclusive of VAT

1.3.5.5 Option 4 Year Prices

CLIN Locations Monthly Price X 12 Months Annual Price

1.3.5.5.1 2 Reddam Avenue X 12 Months R

1.3.5.5.2 Totals Exclusive of

VAT

X 12 Months R

1.3.5.5.3 VAT X 12 Months R

1.3.5.5.4 Totals Inclusive of

VAT

X 12 Months R

B. Temporary Additional Services. The unit price (IDIQ) is:

CLIN Price Per m² Estimated Quantity of m² Total Temporary Additional Services Not to Exceed per Year

1.3.5.5.5 3000 m²

1.3.5.5.6 VAT

1.3.5.5.7 Totals Inclusive of VAT

1.3.5.6 GRAND TOTAL PRICE

Base Year

Option Year 1

Option Year 2

Option Year 3

Option Year 4

Grand Total of Base plus All Option Years

1.3.6 The prices are stated in _____________________ currency (offeror shall identify currency.) All prices from South African vendors shall be in South African Rand (ZAR).

1.4 SCHEDULE OF SUPPLIES AND SERVICES. CONTINUATION TO SF-1449, BLOCK 20

1.4.1 PERFORMANCE WORK STATEMENT. The purpose of this fixed price with indefinite quantity indefinite delivery contract is to obtain janitorial services for real property owned or managed by the U.S. Government at the U.S. Consulate General Cape Town. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The contract will be for a base + 4 option year period from the date of the contract award.

1.4.2 The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.4.3 GENERAL INSTRUCTIONS. The Contractor shall prepare general instructions for the work force.

The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.4.4 DEFINITIONS

1.4.3.1 Contracting Office: A person appointed with the authority to enter in and administer contracts on the behalf of the Government.

1.4.3.2 Contracting Officers Representative (COR): An individual designated in writing by the Contracting Officer to perform specific contract administration functions.

1.4.3.3 General Instructions: The instructions, directives, and guidelines that apply to all Janitorial personnel.

1.4.3.4 Government: The Government of the United States of America

1.5 DUTIES AND RESPONSIBILITES

1.5.1 Certain areas listed in 1.11.1 require an escort and can only be entered during scheduled times.

The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.5.2 The Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

1.5.3 The Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.5.4 Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post.

The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services on an as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services within 24 hour advance notice.

1.6 TYPES OF SERVICES

1.6.1 Daily Cleaning Requirements shall consist of:

1.6.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.6.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.6.1.3 Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris.

Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.6.1.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

1.6.1.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.6.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.6.1.7 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.6.1.8 Removing trash to designated area, located at the service CAC parking area, to include the separating of recyclables as necessary, and keeping trash area in a reasonably clean condition.

1.6.1.9 Sweeping debris from walkways and driveways and hose cleaning them during appropriate climatic and water use conditions.

1.6.2 Periodic Cleaning Requirements shall consist of:

1.6.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.6.2.1 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.6.2.2 Spot cleaning baseboards and walls.

1.6.2.3 Spot waxing and polishing floors as needed.

1.6.2.4 Shampooing (small area spot clean; as needed) carpets.

1.6.2.5 Dusting window sills and blinds.

1.6.2.6 Cleaning shutters as required.

1.6.2.7 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.6.3 Monthly Cleaning Requirements shall consist of:

1.6.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.6.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.6.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

1.6.3.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.6.3.5 Quarterly Cleaning Requirements shall consist of:

1.6.3.6 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.6.3.7 Removing and washing window blinds.

1.6.3.8 Shampooing the entire surface of carpets in the high traffic areas.

1.6.3.9 Cleaning and sanitizing the trash holding area.

1.6.3.10 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.6.4 Semi-Annual Cleaning Requirements shall consist of:

1.6.4.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.6.4.2 Shampooing carpets to be cleaned twice per annum, in all areas.

1.6.4.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.6.4.4 Annual Cleaning Requirements shall consist of:

1.6.4.5 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

1.7 MANAGEMENT AND SUPERVISION. The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

1.8 SCHEDULES .The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

1.9 QUALITY CONTROL. The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

1.10 OVERTIME. The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary

Additional Services.

1.11 LOCATIONS FOR JANITORIAL SERVICES

1.11.1 All standard services are to be delivered on regular Embassy working days.

Location Estimated Area Scheduled

Hours Escort

Building 1, 1st Floor 3228m2 No

Includes spaces:

Entrance, lobby, ramp, waiting area, corridors, rest rooms, walkways

Building 1, 2nd Floor 2208m2 Yes

Includes spaces: Corridor, offices, rest rooms, walkways, CAA

Building 1, 3rd floor 1630m2 Yes

Includes spaces:

Stairwells, stairways, patio, elevators, hallways, Rest rooms, Ground Floor

Building 1, Ground floor 637m2 Yes

Location Estimated Area Scheduled

Hours Escort

Includes spaces:

Entrance, lobby, Waiting area, Corridors, restrooms, Walkways, Patio

Main CAC 105m2 No

Includes spaces: Entrance, Lobby, Guard booth, Rest rooms

Consular CAC 93m2 No

Includes spaces:

Patio, Entrance, Lobby, Guard booth, Rest rooms

Service CAC 118.55m2 No

Includes spaces:

Patio, Entrance, Lobby, Guard booth, Rest rooms

Ware house 1st level

160m2 No

Includes spaces: Corridor, Rest rooms, Break room, rest rooms

Warehouse Lower level 86m2 No

Includes spaces: Corridor, Rest room

Total Area 8265 square meters

1.12 PERSONNEL

1.12.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

1.13 STANDARD OF CONDUCT

1.13.1 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

1.13.2 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

1.13.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

1.13.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

1.13.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

Unauthorized use of Government property, theft, vandalism, or immoral conduct;

Unethical or improper use of official authority or credentials;

Security violations; or, Organizing or participating in gambling in any form

1.13.6 Key Control. The Contractor shall receive secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

1.14 NOTICE TO THE GOVERNMENT OF LABOR DISPUTE. The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

1.15 PERSONNEL SECURITY

1.15.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take 30 days to perform. For each individual the list shall include:

Full Name Other names Place and Date of Birth Current Address Identification number Gender:

Nationality:

Marital Status Position on the project Proof of address

1.15.2 The Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

1.16 MATERIALS AND EQUIPMENT. The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract.

1.17 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

1.17.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment A - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

1.17.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for Government property in its control.

1.17.3 The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

1.18 INSURANCE. The Contractor is required to provide whatever insurance is legally necessary. The

Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

1.18.1 GENERAL LIABILITY. Includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury.

Bodily Injury stated in U.S. Dollars:

- Per Occurrence $350,000.00

- Cumulative $350,000.00

Property Damage stated in U.S. Dollars:

- Per Occurrence $100,000.00

- Cumulative $100,000.00

1.18.2 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

1.18.3 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

1.18.4 The Contractor agrees that the Government shall not be responsible for personal injuries arising from an incident to the Contractor's performance of this contract or for damages to: Any property of the Contractor, Its officers, Agents, Servants, Employees, or Any other person arising from an incident to the Contractor's performance of this contract.

1.18.5 The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

1.18.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

1.18.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

1.18.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The

Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

1.19 LAWS AND REGULATIONS

1.19.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

1.19.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

1.19.3 TRANSITION PLAN. Within 10 days after contract award, the Contracting Officer may request that the Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

1.19.4 LOCATION FOR JANITORIAL SERVICES. All standard services are to be delivered on Official Business Days and non-official Business days, upon pre- arrangements/approvals by the COR, (refer to holiday calendar-Attachment B) to:

U.S. Consulate Office Building Compound, 2 Reddam Avenue, Westlake- 32,800m²

Temporary Additional Services Location:

Bishops Court Area V & A Waterfront Area Westlake Area

1.20 DELIVERABLES

The following items shall be delivered under this contract:

Description Qty To Date

General Instructions 1 COR 30 days after award

Schedules 1 COR Weekly

List of Personnel 1 COR 10 days after award Evidence of Insurance 1 COR 10 days after award

Licenses and Permits 1 COR Date of award(if applicable) Transition Plan 1 COR 10 days after award

1.21 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

1.21.1 This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

1.21.2

Performance Objective Paragraph Performance Threshold

Performs all Janitorial services set forth in the Performance Work Statement.

1.4. thru 1.6.4.6

All required services are performed and no more than one (1) customer complaint is received per month

1.21.3 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

1.21.4 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

1.21.5 PROCEDURES.

1.21.5.1 If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

1.21.5.2 The COR will complete appropriate documentation to record the complaint.

1.21.5.3 If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

1.21.5.4 If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

1.21.5.5 The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

1.21.5.6 If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

1.21.5.7 The COR will consider complaints as resolved unless notified otherwise by the complainant.

1.21.5.8 Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause (FAR 52.246-4).

ATTACHMENT A - GOVERNMENT FURNISHED PROPERTY

The Government shall make the following property available to the Contractor as

"Government furnished property" under the contract:

6x Janitorial closets for storage of vendor janitorial supplies and equipment. These closets all consist of a wash/rinse facility for the cleaning of mops, brooms, etc. and are approximately 3m² each.

ATTACHMENT B – HOLIDAY SCHEDULE 2017

October 16, 2017 17-119

To: All Mission Employees

HOLIDAY SCHEDULE FOR CALENDAR YEAR 2018

January 01 Monday New Year’s Day U.S./S.A

January 15 Monday Martin Luther King, Jr. Day U.S.

February 19 Monday Washington’s Birthday U.S.

March 21 Wednesday Human Rights Day S.A.

March 30 Friday Good Friday S.A.

April 02 Monday Family Day S.A.

April 27 Friday Freedom Day S.A.

May 01 Tuesday Workers Day S.A.

May 28 Monday Memorial Day U.S.

June 16** Saturday Youth Day (observed on Saturday) S.A.

July 04 Wednesday Independence Day U.S.

August 09 Thursday National Women’s Day S.A.

September 03 Monday Labor Day U.S.

September 24 Monday Heritage Day S.A.

October 08 Monday Columbus Day U.S.

November 11 Sunday Veterans Day U.S.

November 12 *Monday Veterans Day (observed) U.S.

November 22 Thursday Thanksgiving U.S.

December 16* Sunday Day of Reconciliation S.A.

December 17 Monday Day of Reconciliation (observed) S.A.

December 25 Tuesday Christmas Day U.S./S.A

December 26 Wednesday Day of Goodwill S.A.

Note: *S.A. and American holidays occurring on a Sunday will be observed the following Monday.

** S.A. holidays occurring on a Saturday are not observed on an alternate day.

Drafted: HR – JLittle Cleared: HR - AEngelbrecht HR - PDever-HRO

EXEC – LHall MGMT - ACorbin-Taylor Approved: EXEC - EMcKay

SECTION 2 - CONTRACT CLAUSES

FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERICAL ITEMS (JAN 2017), is incorporated by reference (see SF-1449, Block 27A).

52.212-5 -- Contract Terms and Conditions Required to Implement Statutes or Executive Orders --

Commercial Items (JUL 2018)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further

Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or

Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

(4) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(5) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004)(Public Laws 108-77 and 108-

78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting

Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.]

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with

Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American

Recovery and Reinvestment Act of 2009.)

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_X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct

2016) (Pub. L. 109-282) (31 U.S.C. 6101 note).

__ (5) [Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section

743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct

2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors

Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31 U.S.C. 6101 note).

__ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Jul

2013) (41 U.S.C. 2313).

__ (10) [Reserved].

__ (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C.

657a).

__ (ii) Alternate I (Nov 2011) of 52.219-3.

__ (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns

(Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C.

657a).

__ (ii) Alternate I (Jan 2011) of 52.219-4.

__ (13) [Reserved]

__ (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C. 644).

__ (ii) Alternate I (Nov 2011).

__ (iii) Alternate II (Nov 2011).

__ (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of 52.219-7.

__ (iii) Alternate II (Mar 2004) of 52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (Nov 2016) (15 U.S.C. 637(d)(2) and (3)).

__ (17)(i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Nov 2016) of 52.219-9.

__ (iii) Alternate II (Nov 2016) of 52.219-9.

__ (iv) Alternate III (Nov 2016) of 52.219-9.

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__ (v) Alternate IV (Aug 2018) of 52.219-9.

__ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

__ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

__ (20) 52.219-16, Liquidated Damages—Subcon-tracting Plan (Jan 1999) (15 U.S.C.

637(d)(4)(F)(i)).

__ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov

2011) (15 U.S.C. 657 f).

__ (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C.

632(a)(2)).

__ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged

Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

__ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small

Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15

U.S.C. 637(m)).

__ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

_X_ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2018) (E.O.

13126).

__ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

(28)(i) 52.222-26, Equal Opportunity (Sept 2016) (E.O. 11246).

(ii) Alternate I (Feb 1999) of 52.222-26.

(29)(i) 52.222-35, Equal Opportunity for Veterans (Oct 2015)(38 U.S.C. 4212).

(ii) Alternate I (July 2014) of 52.222-35.

(30)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (July 2014) (29 U.S.C. 793).

(ii) Alternate I (July 2014) of 52.222-36.

__ (31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

__ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec

2010) (E.O. 13496).

_X_ (33)(i) 52.222-50, Combating Trafficking in Persons (Mar 2015) (22 U.S.C. chapter 78 and E.O.

13627).

__ (ii) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

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