19SA4023R0004 Solicitation PM Services Water Treatment Systems.pdf

SOLICITATION

DOCUMENT

American Consulate General

Jeddah, Saudi Arabia

Contracting and Procurement Office

Preventive Maintenance Services for the

Water Treatment System

Solicitation No. 19SA4023R0004

American Consulate General, Jeddah

PO Box 149

Jeddah 21411

Saudi Arabia

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFP Number 19SA4023R0004, Prices, Block 23

• Continuation To SF-1449, RFP Number 19SA4023R0004, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement o Exhibit A – Statement of Work: HVAC Water Treatment System o Exhibit B – Statement of Work: Potable Water Treatment System o Exhibit C – Statement of Work: Wastewater Collection & Treatment System o Attachment 1 – Equipment List

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 4 - EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

PM Service Water Treatment Systems Solicitation 19SA4023R0004

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFP NUMBER 19SA4023R0004

PRICES, BLOCK 23

1. DESCRIPTION

The American Consulate General in Jeddah requires preventive maintenance services for

Wastewater Treatment, HVAC and Potable Water Systems. These services shall result in all systems being serviced under this agreement being in good operational condition when activated.

If this work is to be performed on systems accessing the PCC/CAA areas of the building. Please see section 3.2 & 3.3 for security requirements.

1.1 The water treatment systems to be maintained are as follows:

• HVAC Water Treatment System

• Domestic (Potable) Water Treatment System

• Sanitary Sewer Collection System

• Wastewater Treatment Plant

1.2 The Overseas Buildings Operations (OBO) has a requirement to obtain water treatment and wastewater treatment plant maintenance services to execute this work, including logistics, customs, shipping, transportation, labor, water treatment chemicals, tools, water treatment testing kits/equipment, administrative and all associated management support functions. This service contract will include but not limited to combinations of physical methods, chemical methods, equipment servicing and testing to control water-related problems such as corrosion, scaling, general deposits, and microbiological fouling of the HVAC and potable water systems and wastewater-related issues such as flow control, blower maintenance & operation, air diffuser operation and adjustment, activated sludge aeration (Dissolved Oxygen), clarifier cleaning and operation, weir cleaning and adjustment, air-lift pumps operation and adjustment, filtration cleaning and operation (if applicable), disinfection control, effluent testing and adjustment. All work shall comply with the requirements described in the following, as a minimum:

• NSF Standards (National Sanitation Foundation)

• AWWA Standards (American Water Works Association) ANSI Standards

• SDS Regulations

• ASTM D

• NFPA Codes

• UL Standards

• IEEE Standards

• NEMA Standards

• OSHA Standards

• And all applicable manufacturer O&M and installation instructions/requirements.

1.3 The purpose of this scope of work is to define the requirements for the planning, procurement, and maintenance of the HVAC and potable water systems and the preventive maintenance of the wastewater collection and treatment systems located at the Consulate

Compound. The intent of this service contract is as follows:

HVAC equipment, potable water systems: to preserve the current piping, and sprinkler piping/equipment, and establish a cost-effective water treatment program to control water related problems such as corrosion, scaling, general deposits, and microbiological fouling and meet water treatment goals. All work shall be executed in accordance with the project

SOW, approved water treatment chemicals, associated contract documents and be compliant with all applicable safety, equipment and building codes and standards.

Sanitary Sewer Collection System: to optimize the performance of the collection system and reduce (or eliminate) the frequency of overflows, sewer pipe failures, lift station failures and peak flows.

Wastewater Treatment Plant: to adjust the wastewater treatment plant based on plant operating parameters, descale and adjust plant operations, prevent/monitor/ plant corrosion, verify local operating procedures within the manufacture’s guidelines, and familiarize operators on wastewater treatment plant operations and regulations.

2. Type of Contract

This is a firm fixed price contract payable entirely in SAR (Saudi Riyals) OR USD (US dollars). Prices are for all Contract Line Items (CLIN). No additional sums will be payable for any escalation in the cost of materials, equipment, or labor, or because of the Contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required. The contract price will not be adjusted due to fluctuations in currency exchange rates.

3. Period of Performance

The contract will be for a period of one-year, with a maximum of four one-year optional periods of performance and will be expected to commence no later than August 2023.

4. PRICING

The rates below include all costs associated with providing preventive maintenance services in accordance with the attached scope of work, and the manufacturer’s warranty including materials, labor, insurance (see FAR 52.228-4 and 52.228-5), overhead, profit and GST (if applicable).

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period.

4.1. Base Year. The Contractor shall provide the services shown below for the base period of the contract and continuing for a period of 12 months.

CLIN Description No. of

Equipment

Type of services

No. of service

UNIT

PRICE

per visit

TOTAL

PRICE

1 Potable Water Treatment System** 1 Quarterly 4

2 HVAC Water Treatment System* 2 Quarterly 4

3 Wastewater Treatment Plant*** 1 Quarterly

PM visits

03-A Sewage Lift Station*** 1

Semi-

Annual

PM Visits

Operator testing, technical analysis, report***

Monthly

Report

04-A 2-day Site Visits*** 1

Quarterly review, inspection

& report

* Equipment listed in Exhibit A

** Equipment listed in Exhibit B Total

*** Equipment listed in Exhibit C VAT 15%

G. Total Base Year

4.2. Option Year One. The Contractor shall provide the services shown below for Option Year 1 of the contract and continuing for a period of 12 months.)

Equipment

Type of services

No. of service

UNIT

PRICE

per visit

TOTAL

PRICE

1 Potable Water Treatment System** 1 Quarterly 4

2 HVAC Water Treatment System* 2 Quarterly 4

3 Wastewater Treatment Plant*** 1 Quarterly

PM visits

03-A Sewage Lift Station*** 1

Semi-

Annual

PM Visits

Operator testing, technical analysis, report***

Monthly

Report

04-A 2-day Site Visits*** 1

Quarterly review, inspection

Total

*** Equipment listed in Exhibit C VAT 15%

G. Total Option Year 1

4.3. Option Year Two. The Contractor shall provide the services shown below for Option Year 2 of the contract and continuing for a period of 12 months.

CLIN Description No. of

Equipment

Type of services

No. of service

UNIT

PRICE

per visit

TOTAL

PRICE

1 Potable Water Treatment System** 1 Quarterly 4

2 HVAC Water Treatment System* 2 Quarterly 4

3 Wastewater Treatment Plant*** 1 Quarterly

PM visits

03-A Sewage Lift Station*** 1

Semi-

Annual

PM Visits

Operator testing, technical analysis, report***

Monthly

Report

04-A 2-day Site Visits*** 1

Quarterly review, inspection

& report

* Equipment listed in Exhibit A

** Equipment listed in Exhibit B Total

*** Equipment listed in Exhibit C VAT 15%

G. Total Option Year 2

4.4. Option Year Three. The Contractor shall provide the services shown below for Option Year 3 of the contract and continuing for a period of 12 months.

CLIN Description No. of

Equipment

Type of services

No. of service

UNIT

PRICE

per visit

TOTAL

PRICE

1 Potable Water Treatment System** 1 Quarterly 4

2 HVAC Water Treatment System* 2 Quarterly 4

3 Wastewater Treatment Plant*** 1 Quarterly

PM visits

03-A Sewage Lift Station*** 1

Semi-

Annual

PM Visits

Operator testing, technical analysis, report***

Monthly

Report

04-A 2-day Site Visits*** 1

Quarterly review, inspection

& report

* Equipment listed in Exhibit A

** Equipment listed in Exhibit B Total

*** Equipment listed in Exhibit C VAT 15%

G. Total Option Year 3

4.5. Option Year Four. The Contractor shall provide the services shown below for Option Year 4 of the contract and continuing for a period of 12 months.

Equipment

Type of services

No. of service

UNIT

PRICE

per visit

TOTAL

PRICE

1 Potable Water Treatment System** 1 Quarterly 4

2 HVAC Water Treatment System* 2 Quarterly 4

3 Wastewater Treatment Plant*** 1 Quarterly

PM visits

03-A Sewage Lift Station*** 1

Semi-

Annual

PM Visits

Operator testing, technical analysis, report***

Monthly

Report

04-A 2-day Site Visits*** 1

Quarterly review, inspection

Total

*** Equipment listed in Exhibit C

VAT 15%

G. Total Option Year 4

4.6. Total for all years:

Base Year $/SAR____________

Option Year 1 $/SAR____________

Option Year 2 $/SAR____________

Option Year 3 $/SAR____________

Option Year 4 $/SAR____________

TOTAL $/SAR____________

4.7 Repair option. Repairs are NOT included under this agreement (see 7.1.3) and are to be done outside this contract. However, the Government desires current labor rates in the event that there is an issue discovered during the preventive maintenance of the specified equipment. Please provide your current labor rates in the Repair Option fields below. As stated in 7.1.3 any necessary repairs or parts will be submitted for approval and then billed against a separate PO. The Contractor is not approved to do any additional work without specific authorization from the Contracting

Officer.

Repair Labor Rates

Base Year $/SAR__________/hr

Option Year 1 $/SAR__________/hr

Option Year 2 $/SAR__________/hr

Option Year 3 $/SAR__________/hr

Option Year 4 $/SAR__________/hr

4.8 Emergency Service Option. Emergency Service is NOT included under this agreement and will be billed outside the contract. However, we would like to have the rates in the event of an emergency. Emergency Service, with a four-hour response time, must be available 24-hours per day, 365 days a year. Submit cost for Emergency Services below. Please indicate how the emergency service will be billed (hourly, trip charge, etc).

Emergency Service Rates

Base Year $/SAR__________/hr

Option Year 1 $/SAR__________/hr

Option Year 2 $/SAR__________/hr

Option Year 3 $/SAR__________/hr

Option Year 4 $/SAR__________/hr

5. NOTICE TO PROCEED

After Contract award and submission of acceptable insurance certificates and copies of all applicable licenses and permits, the Contracting Officer will issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from date of Contract award unless the Contractor agrees to an earlier date) on which performance shall start.

CONTINUATION TO SF-1449,

RFP NUMBER 19SA4023R0004

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. GENERAL REQUIREMENTS

1.1 This statement of work (SOW) describes the preventive maintenance and testing services and deliverables to be performed by the Contractor at the Consulate Compound, U.S. Consulate General Jeddah.

1.2 The assigned Contracting Officer and Contracting Officer's Representative are the sole points of contact for all technical and contractual discussions or issues regarding the scope of work and its intent and execution. The Contractor shall take no direction verbal or otherwise from United States Government (USG) personnel other than the Contracting Officer or Contract Officer's Representative.

1.3 This Statement of Work requires the Contractor to provide site assessment and survey services, project management, professional water treatment services, water treatment logistics and material procurement services, preventive maintenance and testing services, cost estimating and scheduling services, and general support services for this water treatment maintenance contract.

1.4 The Contractor’s proposed and USG accepted maintenance contract cost proposal and maintenance schedule, including completion dates shall be incorporated into the task order.

Additionally, the task order shall be a firm fixed price task order.

1.5 This statement of work and applicable deliverables and documents as developed by the Contractor and accepted by the USG shall serve as the basis for describing and delineating the scope of the required services and work limits for service contract to be furnished and executed by the Contractor.

1.6 All deliverables, documents, proposals, etc. submitted by the Contractor under this statement of work shall remain the property of the U.S. Government. All U.S. Government documents and data provided to the Contractor shall remain the property of the U.S. Government. The Contractor shall limit duplication and dissemination of all U.S. Government documents and Contractor developed documents under this statement of work to/within the Contractor’s execution team.

Duplication or distribution of project documents outside the Contractor’s team is strictly prohibited without the express written approval and authorization of the contracting officer.

Upon completion of each service visit all documents, electronic media, photos, etc. shall be submitted to the Government, including all documents and data the Government provided to the Contractor. All service contract documents and media shall be submitted to the Government along with the Contractor’s service report.

The technician shall sign off on every task specified in the Statement of Work and will provide a typewritten copy of their report to the COR or the COR's designate within five business days of each maintenance visit.

1.7 The Contractor shall schedule, coordinate and arrange all work so as to cause the least interference with the normal occurrence of post operations. In those cases where some interference is unavoidable, the Contractor shall make every effort to minimize the impact of the interference and its effects on the occupants or users. All detailed work schedules required by this statement of work shall be electronically documented and updated and made available to the Contracting Officer's Representative (COR) upon request, oral or written. If the COR determines that the Contractor’s schedule conflicts with critical post operations, the Contractor shall modify the schedule as required.

1.8 The Contractor shall ensure that all Consulate/Post facilities, equipment and systems recommended for and maintained or installed by the Contractor are done so with the highest quality and cost-effective materials, finishes, fixtures, equipment and system that provide for sustained operational reliability, dependability and durability. The Contractor shall assure that the equipment/water treatment chemicals furnished and installed are maintainable and equipment/parts can be readily replaced with locally available supplies and services as practical, taking into consideration local economy and resources. The Contractor shall utilize reliability-centered maintenance (RCM) principles and methodologies during and for all project activities and tasks. Uniformity of parts and components shall be taken into consideration to maximize part interchangeability with other existing Post systems. Except as otherwise directed by the contracting officer all parts, materials, components, equipment, systems, etc. furnished by the Contractor shall be new – not used or manufactured by third party entities. Except as otherwise directed by the contracting officer, all replacement or warranty parts shall be new and equal to or better than manufacturer recommended replacements.

1.9 After review of the US Government Statement of Work and provided technical data by the Contractor, any discrepancies, errors, conflicts, etc. that are discovered by the Contractor, the Contractor shall forward those items to the CO via written correspondence. Submittal of this written correspondence shall be completed, within 3 days upon receipt of the US Government Statement of Work.

1.9.1 The Contractor shall provide 3 customer references of similar scope of work and US Dollar value.

1.9.2 The Contractor will not use any method or substances which may cause damage to the equipment or systems. Any damage or loss through negligence and/or maintenance practices by the Contractor, Sub-contractor, or Contractor's staff shall be the entirely the responsibility of the Contractor. The U.S. Consulate General, Jeddah will require the Contractor to repair/replace any damaged systems or pay for the cost of rectification.

1.9.3 The Contractor must, for the duration of the contracted Services, continue to maintain a quality control process which has been agreed to by the U.S. Consulate General Jeddah, COR and the Contractor.

1.9.4 The Contractor shall provide the technician’s resume and training documentations within 20 days of the notice to proceed.

2. CONTRACTING OFFICER’S REPRESENTIVE and POST CONTROL OFFICER

8.1 All technical questions concerning the scope and requirements of the U.S. Consulate General, Jeddah, water treatment service contract shall be directed to the Contracting Officer’s Representative (COR):

COR

Zia Ullah Khan - Mechanical Engineer (FAC) khanz2@state.gov Tel: +966 (0) 53 918 6112 mailto:khanz2@state.gov

3. PERFORMANCE CRITERIA

3.1 Performance Objective

The objective of this Agreement is to provide, within the Term of this Contract, a professional level of service, which provides:

• US Consulate satisfaction in respect to the maintenance of wastewater collection and treatment and water treatment systems: prompt reaction to any change in arrangements or operational requirements of the US Consulate;

• Compliance with the statutory and regulatory provisions of the laws of the jurisdiction;

• Best in class practices within the industry;

• Risk reduction for the US Consulate;

• Preservation of asset value; and

• Reduction in operating costs.

The Service Contractor agrees that its performance under the Contract shall be measured against performance criteria specified in this document or otherwise agreed at the time of commencement.

3.2 Performance Benchmarks

The Service Contractor must for the duration of the contracted Services continue to maintain a quality control process, which has been agreed by the US Consulate and the Service Contractor.

The Service Contractor must allow the US Consulate access to the quality control system as well as the relevant quality systems of its subcontractors so as to enable monitoring and quality auditing of the maintenance service.

The US Consulate may reject any aspect of the Services that fails to comply with the requirements of the Contract, or its quality system, at any time.

3.3 Performance Monitoring and Reporting

The Service Contractor shall monitor its own performance against the criteria and benchmarks identified in this document and shall provide reports when required by the US Consulate.

4. SPECIFICATIONS

All equipment, chemicals, and testing procedures and kits shall be approved by the COR prior to use in the service contract.

The Contractor will be responsible for submitting the manufacture specifications, MSDS sheets and equipment cut sheets for all equipment, chemicals (including chemical composition), and testing procedures in both English and Arabic languages.

4.1 HVAC Water Treatment System:

4.1.1 The Contractor shall use a molybdate based corrosion and scale inhibitor designed for closed hot and chilled recirculating water systems. The molybdate shall be in a liquid form with a pH level ranging from 10.8 to 12.5. The density of the molybdate shall be between 1.03 to 1.07 kg/L. The molybdate shall not contain any sodium nitrites. The chemicals shall be compatible with propylene glycol. The chemical composition of the molybdate shall contain at the minimum the following chemicals: Sodium Molybdate, Sodium Hydroxide, Sodium Tetraborate, and Pentahydrate.

4.1.2 The Contractor shall provide propylene glycol and maintain a 30% concentration in the chilled water systems. The glycol shall contain propylene with inhibitors and meet all specification requirements as the “Dowfrost” by Dow Chemical Company or approved equal.

4.1.3 The hot water / chilled water filter media shall be rated at 98 percent efficiency for 20 micrometer particulates. The filters shall fit in the Consulate’s current filtration unit.

4.1.4 The hot and chilled water shall be maintained with the parameters specified in Exhibit A HVAC Water Treatment Systems Statement of Work

4.2 Potable Water Treatment System:

4.2.1 The potable water shall be maintained with the parameters specified in Exhibit B

Domestic (Potable) Water Treatment Systems Statement of Work

4.3 Wastewater Treatment And Collection System:

4.3.1 The Contractor shall test the wastewater treatment system for proper operating conditions through field-testing and shall adjust the plant to bring it into compliance with the required operating parameters as specified in Exhibit A Statement of Work

4.3.2 The Contractor will be responsible for the sewer collection system cleaning, inspection and maintenance as specified in Exhibit C Statement of Work.

5. SAFETY HEALTH AND ENVIROMENTAL MANAGEMENT (SHEM)

5.1 The Service Contractor shall take all reasonable and proper safety precautions to prevent death or injury to any person or damage to any property at the US Consulate General, Jeddah, Compound and in particular all equipment used by the Service Contractor shall be used in such a manner and maintained so as to minimize the danger of accident, death, injury, loss or damage arising from the use of such equipment. In addition to relevant statutory requirements, standards and other provisions of this Contract, the Service Contractor shall have the following requirements:

• Numbers (CLIN) shall include proper disposal of toxic substances where applicable.

• The Service Contractor’s personnel shall be knowledgeable with and adhere to all relevant occupational health and safety legislation and MSDS sheets.

• All electrical equipment and associated materials for the Services Contract comply with

UL requirements.

• Follow all NFPA guidelines against fire, production of smoke or the venting of any noxious substances

• Ensure that the Service Contractor’s personnel comply with all safety procedures and requirements

• Ensure that the Service Contractor’s personnel are adequately trained and instructed in the safe and correct usage, handling and operation of materials and equipment relevant to the

Services and provide reasonable proof of such to the US Consulate Jeddah on request.

• Ensure the Service Contractor’s personnel are certified as having completed occupational health and safety training and have been issued all the necessary Personal Protection

Equipment (PPE) required for safe implementation of this contract.

• Training program(s) shall be presented and must satisfy the US Consulate Jeddah during the submittal process.

6. MAINTENANCE SPECIFICATION DETAILS

6.1 Precedence of Specifications. If and to the extent that there is an inconsistency between this maintenance specification and any Manufacture’s maintenance specification, the Manufacture’s maintenance specification shall prevail.

6.2 Hours of Work. The Service Contractor shall schedule all preventive maintenance during normal working hour which are defined as 8:00 AM to 4:30 PM Sunday through Thursday, inclusive of periodic maintenance that may be required on Saturdays, with the exception of any regular or special public holidays on which the US Consulate Compound is not open, or as agreed with the US Consulate prior to commencement of the contract.

7. SCOPE OF WORK

7.1 The water treatment Contractor shall provide the required maintenance parts (air/oil filters, belts, chart paper, etc.) chemical products and necessary services to apply the chemicals, monitor their performance, and report the results. The water treatment service contract shall 1) preserve the interior waterside of current piping, HVAC equipment, potable water systems, 2) reduce operating costs and establish a cost-effective water treatment program to control water related problems such as corrosion, scaling, general deposits, and microbiological fouling, 3) ensure the proper operation of water treatment equipment, and

4) clean and preserve the wastewater collection system, wastewater treatment plant, and plant discharge effluent conveyance system. The contract shall also establish a cost-effective wastewater treatment program to meet all effluent discharge goals with cost-effective, safe, and environmentally acceptable processes.

7.2 The Contractor shall provide a “support service wastewater collection & treatment and water treatment” contract. The support service contract shall involve joint responsibilities between the Consulate facility management staff and the water treatment vendor.

7.3 The support service program shall consist of the Consulate facility management staff conducting routine (daily, weekly) operator testing of the wastewater collection and treatment system and water treatment tests of the HVAC and potable water treatment systems and emailing the results to the Contractor, with copy to OBO/FAC (water_testing_group@state.gov., on a monthly/weekly basis. The Contractor will then be responsible for conducting a technical analysis of the monthly/weekly water treatment testing results from the Consulate. The Contractor will then respond to the Consulate within 24 hours to direct the Consulate facility management staff to make any changes to the chemical dosages and/or equipment operations as necessary.

7.4 The Contractor shall visit the Consulate on a Quarterly basis (4 times a year – every 3 months) at 90 days consecutive intervals. The Contractor shall be responsible for all logistics including but not limited to transportation and hotel reservations for their staff.

7.5 The Contractor shall provide good, documented chemicals that have a storage life expectance of at least 1 year.

7.6 The Contractor shall establish minimum and maximum control ranges for each treatment chemical and avoid unnecessary high levels of chemicals to mitigate cost and adverse chemical reactions from improper high level chemical dosage.

7.7 The Contractor shall perform the required services as described in the following SOW attachments, as applicable:

Exhibit A – HVAC Water Treatment System Exhibit B – Potable Water Treatment System Exhibit C – Wastewater Collection and Treatment System

7.8 The Contractor shall provide 40 hours of familiarization annually in both English and Arabic to acquaint operators in the necessary water treatment tests, the control ranges for each treatment chemical, safe handling of equipment and chemicals, and new water treatment procedures/technologies.

7.9 The Contractor shall review the facility water treatment logs and the operating logs to verify the chemicals are within design parameters.

7.10 The Contractor shall discuss the water treatment conditions with the Facility Manager and operating engineers on a monthly basis and follow up with a written service report within 10(ten) business days after each visit. The report shall be in English and contain the results of water Contractor’s on-site and laboratory tests, comment on the status of each system, and specific recommendations for action if necessary.

8. ACCESS TO GOVERNMENT BUILDINGS AND STANDARDS OF CONDUCT

8.1 The Contractor shall designate a representative who shall supervise the Contractor’s technicians and be the Contractor's liaison with the US Consulate General Jeddah. The Contractor's employees shall be on-site only for contractual duties and not for any other business or purposes. Contractor employees shall have access to the systems dedicated rooms with or without security escorts, only with specific permission by the Facility Manager, Contracting Officer, or the COR.

8.2 Personnel security: The US Consulate reserves the right to deny access to U.S owned and U.S.-operated facilities to any individual. The Contractor shall provide the names, biographic data and police clearance on all Contractor personnel, who shall be used on this contract prior to their utilization on this contract.

8.3 Standards of Conduct.

8.3.1 General: The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as necessary. Each Contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The US Consulate reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

8.3.2 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. The Contractor shall provide, to each employee and supervisor, uniforms and personal equipment. The Contractor shall be responsible for the cost of purchasing, cleaning, pressing, and repair of the uniforms.

8.3.3 Neglect of Duties. Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

8.3.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.

8.3.5 HOURS OF PERFORMANCE

The Contractor shall maintain work schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. The Contractor shall deliver standard services between the hours of 8:00AM and 4:30 PM Sunday through Thursday. No work shall be performed on US

Government and local holidays. Below is a list of the holidays.

Date Day U.S. Holidays Saudi Holidays

January 1, 2023 Sunday New Year’s Day

January 15, 2023 Sunday Martin Luther King Jr.’s

Birthday

February 19, 2023 Sunday Washington’s Birthday

February 22, 2023 Wednesday Saudi Founding

Day

April 23 to 26, 2023 Sun-Wed *Ramadan/

Eid Al Fitr 1444H

May 28, 2023 Sunday Memorial Day

June 19, 2023 Monday Juneteenth Day

June 27 to July 2, 2023 Tues-Sun *Hajj/ Eid Al Adha

1444H

July 4, 2023 Tuesday Independence Day

September 3, 2023 Sunday Labor Day

September 21, 2023 Thursday Saudi National

Holiday

October 8, 2023 Sunday Columbus Day

November 9, 2023 Thursday Veteran’s Day

November 23, 2023 Thursday Thanksgiving Day

December 25, 2023 Monday Christmas Day

*These local holidays are governed by the lunar calendar. Exact dates shall be confirmed by the Saudi Authorities on a later date and are subject to change.

9. INSURANCE REQUIREMENTS

9.1 Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor’s personnel in the performance of this Contract.

The Contractor’s assumption of absolute liability is independent of any insurance policies.

9.2 Insurance. The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this Contract, whatever insurance is legally necessary. The Contractor shall carry the following minimum insurance:

Public Liability Insurance

Bodily Injury SAR5,000,000.00 per occurrence

Cumulative SAR10,000,000.00

Property Damage SAR5,000,000.00 per occurrence

Cumulative SAR10,000,000.00

9.3 Worker's Compensation Insurance. The Contractor agrees to provide all employees with worker's compensation benefits as required under local laws (see FAR 52.228-4 “Worker’s

Compensation and War-Hazard Insurance Overseas”).

10. QUALITY ASSURANCE PLAN (QAP).

10.1 Plan. This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QAP provides a method for the Contracting Officer's

Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The

Contractor, not the Government, is responsible for management and quality control to meet the terms of the Contract. The role of the Government is to conduct quality assurance to ensure that

Contract standards are achieved.

Performance Objective SOW Para Performance Threshold

Services.

Performs all services set forth in the

Statement of Work (SOW)

1 thru 12 &

Exhibit A, B

& C

All required services are performed and no more than one

(1) customer complaint is received per month

10.2 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the

Contractor for corrective action.

10.3 Standard. The performance standard is that the Government receives no more than one

(1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR

52.212-4, Contract Terms and Conditions- Commercial Products and Commercial Services), if any of the services exceed the standard.

10.4. Procedures.

10.4.1 If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they will immediately contact the COR.

10.4.2 The COR will complete appropriate documentation to record the complaint.

10.4.3 If the COR determines the complaint is invalid, the COR will advise the complainant.

The COR will retain the annotated copy of the written complaint for his/her files.

10.4.4 If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

10.4.5 The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

10.4.6 If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor shall notify the COR. The COR will review the matter to determine the validity of the complaint.

10.4.7 The COR will consider complaints as resolved unless notified otherwise by the complainant.

10.4.8. Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the

Contracting Officer for appropriate action under the Inspection clause.

11. TRANSITIONS/CONTACTS

Within 10 days after contract award, the Contracting Officer may ask the contractor to develop a plan for preparing the contractor to assume all responsibilities for preventive maintenance services.

The plan shall establish the projected period for completion of all clearances of contractor personnel, and the projected start date for performance of all services required under this contract.

The plan shall assign priority to the selection of all supervisors to be used under the contract.

11.1 On site contact. The following are the designated contact personnel between the US

Consulate General Jeddah and the Contractor

COR

Zia Ullah Khan - Mechanical Engineer (FAC) khanz2@state.gov

053-918-6112

PM Service Water Treatment Systems Solicitation 19SA4023R0004 mailto:khanz2@state.gov

The Contracting Officer Representative (COR) will be the contractor’s point of contact at the US

Consulate General Jeddah. All questions concerning coordination of service activities while at post shall be directed to the COR, including the deliverables.

12. SUBMISSION OF INVOICES

12.1 The Contractor shall submit an invoice after each preventive maintenance service has been performed. Invoices must be accompanied by a signed copy of the Maintenance Checklist for the work performed including parts replacement and break down calls, if any. No invoice for preventive maintenance services will be considered for payment unless accompanied by the relevant documentation.

The Contractor should expect payment 30 days after completion of service or 30 days after receipt of invoice at the Embassy's payment office, whichever is later. Invoices shall be submitted electronically in pdf format to:

Attention: Management Office

Tel. #: +966 (12) 220 5000

U.S. Consulate General

Jeddah, Saudi Arabia

Email : JeddahDBODL@state.gov

12.2 An Invoice, suitable for payment, shall contain, but not limited to, the following information:

1. Name of Contractor as appears in the Commercial Registration;

2. Date of Invoice;

3. Original Invoice Number (Consecutive numbers);

4. Contract number; “the correct contract number”

5. Task or Delivery Order number, as applicable;

6. Contract Line Item Number (CLIN) of item or service provided;

7. Description of the item, or service actually provided;

8. Period of performance of service or date item is provided;

9. Block/Space reserved for COR acceptance signature and date;

Failure to submit Invoices which do not identify this information shall be returned without payment to the Contractor for correction.

mailto:JeddahDBODL@state.gov

EXHIBIT A

Statement of Work

HVAC Water Treatment Systems

I. GENERAL INFORMATION:

The United States Consulate in Jeddah requires professional services and contractor cost proposals to perform preventive maintenance services of the facility’s HVAC Water Treatment Systems.

II. PROJECT REQUIREMENTS:

HVAC System Description:

Chilled Water Loop –NOB and SDA 40 M3

DESCRIPTION OF EQUIPMENT *:

*Please see attachment at the end of this sheet for more details

III. GENERAL REQUIREMENTS:

The Contractor SOW shall provide all labor, tools, and materials required to carry out all preventive maintenance as outlined in this SOW. US Consulate staff may have service manuals for all equipment included in this SOW. If they do not, the Contractor shall assist Consulate Staff in obtaining the manuals.

IV. SCOPE OF WORK - PREVENTIVE MAINTENANCE

Contractor shall provide all materials, supervision, labor, tools and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and /or use safety protection while all work is performed. Any questions or injuries shall be brought to the attention of the Post Occupation Safety and Health Officer (POSHO). Safety Data Sheets (SDS) shall be provided by the Contractor for all HAZMAT materials. Copies will be provided to the COR for approval.

At a minimum, the following work shall be accomplished:

HVAC Water Treatment Preventive Maintenance (PM)

Quarterly, Semi-Annually and/or Annually:

Water Treatment System, Closed Loop

i. Safety & Special Instructions:

1. Chemicals must comply with the Environmental Protection Agency (EPA) regulations and handled in accordance with occupational safety requirements. Employ personal protection against corrosive or hazardous treatment chemicals as appropriate.

2. Be familiar with the Safety Data Sheets of any chemicals used in the water treatment program.

3. Water treatment specialists must be properly trained and certified.

4. Water treatment must be based on proven standard engineering practices.

5. Follow treatment as directed by manufacturer and in accordance with requirements specified under Section 10.

6. Maintenance includes chemicals, chemical feeding, maintaining proper water conditions, controlling bleed off, protecting idle equipment, and record keeping.

7. Ensure chemicals are properly stored; test equipment clean, and that chemicals have not passed expiration date.

8. Maintain records and test results.

9. All tests shall conform to the manufacturer test procedures and standard values.

ii. Maintenance Description:

1. Inspect system and complete water analysis.

2. Monitor and test corrosion coupons (every 90 days for mold steel and copper coupons)

iii. Maintenance Procedures:

1. Sample water from the closed loop system per manufacturer’s recommendations.

2. Test for the proper levels of chemicals in the closed loop system and adjust chemical feeds as necessary to maintain optimal conditions in the system.

3. Record test results in a logbook.

4. Use the conductivity meter to test for total solids and plot in a logbook. Record and analyze abnormal changes.

5. Check the total conductivity of the system with a conductivity meter. Record results in a logbook.

6. Check pH with the pH test strips and/or pH meter.

7. Clean sample bottles and wipe down all chemical treatment equipment.

8. Change corrosion coupons. Send used coupons to the laboratory for analysis. Contractor to supply written coupon corrosion test report to the Facilities Manager within fourteen (14) calendar days after analysis.

iv. Process Instrumentation Engineer Checks and Adjustments

1. Visual inspection for the controller, sensor, pumps, tubing and other accessories

2. Testing of the chemical parameters

a. pH

b. Total dissolved solids

c. Conductivity

d. Aerobic Plate Count

e. Corrosion Inhibitor Level

f. Biocide dosage of both the Biocides

g. Test supply water for base conditions (iron, manganese, alkalinity, total hardness, silica chloride)

3. Calibration of the sensor with known standard

4. Process calibration of conductivity by a calibrated instrument with a known standard

5. Make sure that the controller is functioning properly.

6. Make sure that the solenoid valves, contact water meter, inhibitor pump and biocide pumps are physically functioning properly as per the settings in the controller.

7. Make sure that the chemical is dosed only as per the specification

8. Submit service report with detailed description of errors and causes(if any) and corrective action taken.

The water treatment Contractor shall determine the dosage levels of chemicals and stay within the specified operating parameters:

Parameters Maintenance Levels

Open System Closed System

Corrosion on mild steel Less than 2.0 mpy Less than 1.0 mpy Pitting attack on mild steel None None

Corrosion on copper alloys Less than 0.2 mpy Less than 0.1 mpy Scaling and deposition None None Microbiological fouling 1. No visible deposits

2. No health hazards

3. Total aerobic count less than 10,000/ml

1. No visible deposits

2. No health hazards

3. Total aerobic count less than 10,000/ml

Filtration/Water Treatment Equipment List of Equipment*

Filtration and

Membranes

Manufacturer Make Model Number Specifications Location

Micron rating ( )

Absolute or nominal

Filter Cartridge

Rosedale

PL series

PL-R2-

POMF-

19-P4

NOB and

SDA

Chemical

Feeding

Manufacturer Make Model Number Specifications

(Media)

Location

Chemical Pot

Feeder

GTP

DB-5-

HP-

VPBD-

FL06-

PG300-

AR

Coupon

Assembly

GTP

PVC Coupon Rack with

01 Copper coupon

01 Mild Steel coupon

NOB and

SDA

EXHIBIT B

Domestic (Potable) Water Treatment System

The United States Consulate General in Jeddah requires professional services and contractor cost proposals to perform preventive maintenance services of the facility’s Potable Water Treatment System.

II. PROJECT REQUIREMENTS:

Description: Domestic Water treatment system Volume: Domestic Water 93M3

DESCRIPTION OF EQUIPMENT *:

Please see attachment at the end of this Exhibit A sheet for examples

III. GENERAL REQUIREMENTS:

The Contractor under this SOW will be responsible for labor, tools, and materials required to carry out all preventive maintenance as outlined in this SOW. Embassy staff should have service manuals for all equipment included in this SOW. If they do not, the Contractor will assist Embassy Staff in obtaining the manuals and ensure they have been received.

IV. SCOPE OF WORK - PREVENTIVE MAINTENANCE

Contractor shall provide all materials, supervision, labor, tools and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and /or use safety protection while all work is performed. Any questions or injuries shall be brought to the attention of the Post Occupation Safety and Health Officer (POSHO). Safety Data Sheets (SDS) shall be provided by the Contractor for all HAZMAT materials. Copies will be provided to the COR for approval.

At a minimum, the following work must be done:

Monthly:

The Service program shall consist of the embassy facility management staff conducting routine

(daily/weekly) operator testing of the potable water treatment systems and monthly e-mailing the results to the service contractor, with copy to OBO/FAC (water_testing_group@state.gov). The Contractor will then be responsible for conducting a technical analysis of the routine potable water treatment testing results from the embassy. The Contractor will then respond to the embassy within 24 hours to direct the embassy facility management staff to make any changes to the treatment plant operations to reestablish effective and efficient potable water treatment to meet water quality standards.

Quarterly:

Potable Water Treatment System

i. Maintenance Description:

1. Check and record pressures and chemical levels.

2. Replace chemical dosing detection probes ii.Safety and Special Handling Description:

1. Chemicals must comply with the Environmental Protection Agency (EPA) regulations, ANSI/NSF Standard 60 Certification and be handled in accordance with occupational safety requirements. Employ personal protection against corrosive or hazardous treatment chemicals as appropriate.

2. Be familiar with the Safety Data Sheets of any chemicals used in the water treatment program

3. Assure that post water treatment specialists understand the proper operation and maintenance of the equipment and correct any deficiencies found with on-site personnel’s familiarizations with equipment.

4. Water treatment must be based on proven standard engineering practices and Post specific water treatment goals.

5. Follow treatment as directed by manufacturer.

6. Maintenance includes chemicals, chemical feeding, maintaining proper water conditions, controlling bleed off, protecting idle equipment, and record-,keeping

7. Ensure chemicals are properly stored, test equipment clean, and that chemicals have not passed expiration date.

8. All tests shall conform to the manufacturer test procedures and standard values.

9. Maintain records and test results

iii. Maintenance Procedures:

1. Review daily logs for trends

2. Check chemical levels in the chemical addition tanks. Adjust chemical level and clean tank if necessary.

3. Check system for any signs of leakage

4. Check all tubing for tightness

5. Inspect and clean metering pumps:

a. Check the pump diaphragm for damage, clean if needed.

b. Check chemical seepage at vent hole.

c. Check that the discharge tubing is connected firmly to the liquid end.

d. Check that the liquid end is generally watertight (especially vent hole)

e. Check for correct feed.

f. Check electrical connections for wear.

6. Replace the sensors (pH, chlorine, as applicable).

a. Clean filters, flow cell, and fittings.

7. Calibrate the new sensors.

8. Check chemical addition tanks to ensure no damage or leakage.

9. Test unit safety functions:

a. Ensure the alarm relay works.

b. Check the function of the flow sensor and ensure the controller stops.

10. Wipe down the unit.

11. Verify maintenance records for all components of the water treatment system.

12. Check total and free chlorine and pH in all domestic water tanks.

Semi-Annually (2 times per year):

Booster Pumps

i. Safety & Special Instructions:

1. Perform applicable lockout/tag-out steps of site safety procedures.

2. Schedule outage with operating personnel.

3. Follow site and manufacturer’s safety procedures.

4. Record and report equipment damage or deficiencies.

5. Obtain and review manufacturer operation and maintenance instructions.

6. All tests shall conform to the manufacturer test procedures and standard values.

ii. Maintenance Description:

1. Clean and inspect the booster pump.

2. Clean and inspect motor.

3. Lubricate motor.

iii. Maintenance Procedures:

1. Tag out unit.

2. Clean and inspect pump.

a. Clean accumulated dirt and grime from pump casing, shaft coupling, and motor.

b. Inspect electrical wiring, motor, and controls for signs of over-heating, broken insulation, loose or corroded connections, or damaged conduit.

c. Check for evidence of leaks.

d. Check alignment of coupling and security of base-plate mounting bolts.

3. Lubricate pump (if applicable).

4. Conduct operational test of the circulating pump.

a. Start pump. Check flanges and fittings for leaks.

b. Check for unusual noise or vibration.

c. Return the unit to service.

5. Check the motor.

a. Inspect electrical wiring, motor, and controls for signs of over-heating, broken insulation, loose or corroded connections, or damaged conduit.

b. Meggar check motor, record results.

c. Check running current and voltage for each phase, record results.

6. Lubricate the motor (if applicable). NOTES: DO NOT OVERGREASE THE MOTOR. USE

MOTOR RATED GREASE. DO NOT USE PUMP GREASE IN THE MOTOR.

Annually:

Potable Water Treatment System

(In addition to all quarterly maintenance described above)

i. Safety & Special Instructions:

1. Schedule outage with operating personnel.

2. Follow site and manufacturer’s safety procedures.

3. Record and report any equipment damage or deficiencies found during this maintenance task.

4. Record all test results in the component maintenance log.

5. Obtain and review manufacturers operation…