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Janitorial Services for US Consulate General in Jeddah, Saudi Arabia
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RFP# 19SA4019R0001 Solicitation package for Janitorial Services at US Consulate General in Jeddah, Saudi Arabia

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SOLICITATION

DOCUMENT

American Consulate General Jeddah, Saudi Arabia

Contracting and Procurement Office

JANITORIAL SERVICES

Solicitation No. 19SA4019R0001

American Consulate General, Jeddah

PO Box 149

Jeddah 21411

Saudi Arabia

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TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFP Number 19SA4019R0001, Prices, Block 23

Continuation To SF-1449, RFP Number 19SA4019R0001, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

Offeror Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

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SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFP NUMBER 19SA4019R0001

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment and services, for the U.S. Consulate General Compound in Jeddah, Saudi

Arabia. The price listed below shall include all labor, materials, insurance (see FAR

52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services and a fixed rate per labor hour for any temporary additional services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting

Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the

Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of 10 Square meters. This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not exceed 5000 Square meters. This reflects the contract maximum for the base year and each option period for temporary/additional services.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with Four (4) option yeras, one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX:

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period.

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1.2. Base Year

A. Standard Services. The firm fixed price for the Base Year of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square meter 5000 per year

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Base Year = A+B

VAT Amount

Total Price for Base Year after VAT

1.3. Option Year 1 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 1 of the contract is:

Estimated Quantity of

Square meter 5000 per year

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 1 = A+B

Total Price for Option Year 1 after VAT

1.4. Option Year 2 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 2 of the contract is:

Estimated Quantity of

Square meter 5000 per year

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 2 = A+B

Total Price for Option year 2 after VAT

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1.5. Option Year 3 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 3 of the contract is:

Estimated Quantity of

Square meter 5000 per year

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 3 = A+B

Total Price for Option year 3 after VAT

1.6. Option Year 4 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 4 of the contract is:

Estimated Quantity of

Square meter 5000 per year

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 4 = A+B

Total Price for Option year 4 after VAT

1.7 Grand Total of Base and All Option Years including VAT Amount

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

GRAND TOTAL- BASE AND ALL OPTION YEARS

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CONTINUATION TO SF-1449,

RFP NUMBER 19SA4019R0001

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

General - : The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at the US Consulate General

Compound at Mohammedia District in Jeddah, Saudi Arabia.

The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The contract will be for a one year period from the date of the contract award, with four option years’ one-year options.

The Contractor shall furnish all managerial, administrative, direct labor personnel and materials that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities

1.2.1 Standard Services shall be delivered between the hours 7 am and 4 pm Saturday thru Thursday. Timing schedule may change when the actual contract is in place but it will not exceed total of 9 hours including 1 hour lunch break.

1.2.2 Certain areas listed in paragraph #3 (Locations for Janitorial Service) require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur. These areas do not exceed more than 15% of the total square meters.

1.2.3 Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis. The schedule shall be provided to the COR in advance for approval.

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1.2.4 Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.5. Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the

Contractor to provide temporary additional services with 24 hour advance notice.

1.2.6. The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the

COR’s written confirmation for the temporary additional services.

1.2.7 The Contractor shall provide Daily, Weekly, and Monthly Schedules for all areas covered for approval. In addition, the Contractor shall provide to the COR a daily, weekly, and monthly report that follows the approved schedules identifying actions completed, actions remaining, and justification for any outstanding remaining actions

1.3 Types of Services

Standard Services shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3 Vacuuming and cleaning all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. and removal of stains and tacky substances. Walk-off mats must be cleaned twice daily after peak traffic flows.

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When completed, the area shall be free of all litter, lint, loose soil and debris. The

Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then replace them in the original position. Vacuuming shall be completed using wide area vacuums with a cylindrical brush that is set so that brushes are in contract with pile surfaces in order to provide adequate agitation. Twin motor machines with independent motors for suction and brushing are preferred. Suction motors must have a minimum 1400-1800 watt motor to provide adequate suction. The vacuum shall be ergonomically suitable with spot hoses and brush attachments.

1.3.1.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall especially clean behind all bathroom doors and in corners of bathrooms. The Contractor shall replace paper towels, toilet paper, seat covers, baby changing liners and soap in all bathrooms. The Contractor shall also replace hand sanitizer in throughout the entire Consulate compound. The Contractor shall check those areas used by personnel visiting the chancery three to six times daily as specified in the schedule provided to the COR to ensure that the facilities are always clean and neat.

1.3.1.5 Checking and emptying of all wastepaper baskets if ¾ full or completely full at least once a day, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located. This shall be performed once daily in offices, twice daily in public areas, and 3-4 times daily in bathrooms. The contractor must always use a trash cart with a catch basin or high strength spill proof collection bag for ergonomic purposes and to avoid spills from the collected trash bags when collecting trash.

1.3.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the

Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.7 Removing any dirt, grease, marks, tape, dust, or smudges from walls, doors, door frames, glass lights, partitions, elevator cabs and doors, windows and window frames, glass desk protectors, appliances, exposed building equipment, reception booths and partitions daily

1.3.1.8 Removing trash to designated area as designated by the COR, and keeping trash area in reasonably clean condition. The Contractor shall move all the trash directly to trash room. The Contractor shall remove all the trash from trash compactors located at SDA to the designated trash room and keep the compactors clean all the time

1.3.1.9 Check at least once daily and more frequently in high traffic areas the level of drinking water in water cooler water bottles in all locations specified in Para#3

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Locations of Janitorial service. Change drinking bottle of all water coolers as needed during these checks or as requested by building occupants

1.3.1.10 The Contractor shall clean all the trash pins are located in the main trash room.

1.3.1.11 Remove and replace walk off mats weekly. Ensure walk off mats are cleaned with water and free of dust and other foreign materials. The US Consulate will provide two sets of 51 walk off mats for all requisite locations.

1.3.2 Periodic Cleaning Requirements shall consist of:

1.3.2.1 Polishing all metal surfaces including door and window handles, plaques, etc.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot cleaning baseboards and walls.

1.3.2.4 Spot waxing and polishing floors as needed.

1.3.2.5 Stain removal, Shampooing (small area spot clean; as needed) carpets.

1.3.2.6 Dusting and wiping down window sills and blinds.

1.3.2.7 Cleaning shutters as required.

1.3.2.8 All free standing water coolers and bottles should be thoroughly cleaned with bleach every four to six months. (see section J, Exhibit E for procedure and guidance). Consult with the COR for the cleaning process.

1.3.2.9 Inside and outside of the refrigerators in all areas listed under section J.2 should be cleaned on an as-needed basis as determined by the COR.

1.3.2.10 Six times annually as weather conditions requires or as determined by the COR, washing the outsides of the windows. When completed the windows shall be free of smudges, Lint, or streaks from the surfaces. Contractor shall use water fed extension poles for cleaning high windows.

1.3.3 Monthly Cleaning Requirements shall consist of:

1.3.3.1 Cleaning major appliances and exposed building equipment inside and out including vacuuming dust from around motor areas.

1.3.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

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1.3.3.4 Moving all furniture and vacuuming, polishing or buffing the entire floor under the furniture as appropriate.

1.3.4 Quarterly Cleaning Requirements shall consist of:

1.3.4.1 Shampooing the entire surface of carpets in the high traffic areas.

1.3.4.2 Cleaning and sanitizing the trash holding area.

1.3.5 Semi-Annual Cleaning Requirements shall consist of:

1.3.5.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.5.2 Shampooing carpets in all areas.

1.3.5.3 Cleaning roofs gutters and down spoutsof all collected debris

1.3.5.4 Clean and power wash the hanging canopies

1.3.5.5 Façade Cleaning

1.3.6 Annual Cleaning Requirements shall consist of:

1.3.6.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

2.0 MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S.

Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service. Schedules must be approved by the COR prior to implementation.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall

13 | P a g e coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. The

Contractor shall make sure to keep 20% of manpower designated to the consulate on duty on the sixth day (Saturday). Overtime may be necessary under

Temporary Additional Services.

2.5 The contractor will report any maintenance issues or safety issues to the COR.

Any emergency situations discovered by the contractor should be reported imeediately to post one or RSO

2.6 The Contractor shall provide all MSDS of the chemicals shall be used for prior approval by POSHO Office.

3.0 LOCATIONS FOR JANITORIAL SERVICES

All standard services are to be delivered on regular Consulate General working days.

LEGEND

TZ-1 Terrazo, interior flooring & Base

TZ-2 Terrazo, interior flooring accent

CPT - 1 Carpet Tile (color: spring dew, 36508)

CPT - 2 Carpet Tile (color: Indigo, 00789)

CPT - 3 Carpet Tile (color: sea smoke, 44031)

CPT - 4 Carpet Tile (color: Tonic, 01824)

CPT - 5 Carpet Tile (color: )

CT - 1 Floor Mosaic tile (color: Marble D325

QT-1/A Query Tiles

RAF-1 Athletic Floorin, MONDO (color: noir black,008)

RAF-2 Athletic Floorin, ZUMA 911

RT - 1 Resilient floor tile (color: eternity, 3866)

RTA - 1 Resilient floor tile, Anti-static (color: marble beige, 51950)

SC Sealed Concrete

ST - 1A Stone, interior flooring & Base

ST - 1 - 3 Stone, interior flooring Accent

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ST - 9 Stone, interior flooring / window sill and CMR walls

T - 1 Porcelain floor tile (color: mesos, P711)

Required Cleaning Areas and Measurements

Building Square Meters Square Feet

New Office Building (NOB) 5,947 64,018

Staff Diplomatic Apartments (SDA) 3,552 38,241

Executive Residences (CMR/CGR) 265 2,858

Marine House (MSGQ) 93 1,001

Utility (UTL) 664 7,154

Applicants Waiting Area 144 1550

Support Annex (SPX) 1,228 13,221

Warehouse (WHE) 1,158 12,467

Compound Access Control Facilities

(CACs) 836 8,999

Total 13,887 149,250

Staffing

Non-Desk Desk Total

192 126 318

Locations with details: Service frequency, Floor type, Are and Excort Requirement

Locations Service

Frequency

Floor Type Area in in

Meters

(APPROX)

Escort

SDA

Staff Dip Apartments

Daily TZ-1/ CPT-5/ QT-

1/A / RAF-1 / SC /

CPT-3

3552 NO

NOB

New office Building

Daily /

Weekly /

Monthly

RT-1 / RTA-1/

CPT-1/ CPT-2/ ST

1A /ST 1-3/ QT-

1/A/ RAF-2/ T 1/

SC/ Metal

5947 Yes /

NO

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SPX

Support Annex

Daily /

Weekly /

Monthly

RT-1 /RTA-1/

CPT-3/ CPT-2/CT

3 /CT 1/ RAF-1/

SC

1228 NO

MSGQ

Marine Quarters

(utility)

Monthly SC 32 YES

CMR / CGR

Representational

Area

Monthly ST 9 /QT-1/A /SC 265 NO

WHSE

Ware House

Daily /

Weekly

CT1 / SC 1158 NO

UTL

Utility

Monthly SC 664 YES

R CAC Daily ST1A/RAF-

2/T1/SC

197 NO

CON PAC Daily RT1/ST1A/SC 70 NO

S CAC DAILY 379 NO

M CAC Daily RT1/ST1A/SC 188 NO

13685

Meters

All Area measurements shall be verified by the contractors during the site visit

4.0 PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by

Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

4.2.2 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

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4.2.3 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.4 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient

Government operations.

4.2.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.6. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

unauthorized use of Government property, theft, vandalism, or immoral conduct;

unethical or improper use of official authority or credentials;

security violations; or, organizing or participating in gambling in any form

4.2.7 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the

Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3. Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall

17 | P a g e include a list of workers and supervisors assigned to this project. The

Government will run background checks on these individuals. It is anticipated that security checks will take 30 days to perform. For each individual the list shall include:

A security Form shall be provided by the Consulate to be filled and submitted within 10 days of award. Besides below details.

Full Name

Place and Date of Birth (Passport Copy)

Iqama (Residence permit) Copy

Current Address

Photographs

4.2 The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to

U.S.-owned and U.S.-operated facilities to any individual.

5.0. MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, soaps, etc. to perform the work identified in this contract. (See Exhibit B – Contractor Furnished Property)

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Exhibit A - GOVERNMENT FURNISHED PROPERTY).

However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government.

All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The

Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for

Government property in its control.

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6.3 The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records.

The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in U.S. Dollars:

Per Occurrence SAR 500,000.00

Cumulative SAR 1,000,000.00

2. Property Damage stated in U.S. Dollars:

Per Occurrence SAR 500,000.00

Cumulative SAR 1,000,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.4 For those Contractor employees assigned to this contract who are either United

States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

7.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

a) any property of the Contractor,

b) its officers,

c) agents,

d) servants,

e) employees, or

f) any other person arising from an incident to the Contractor's performance of this contract. The

Contractor shall hold harmless and indemnify the Government from any and all

19 | P a g e claims arising, except in the instance of gross negligence on the part of the

Government.

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the

Contractor shall name "the United States of America, acting by and through the

Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the

Contractor shall promptly advise the Contracting Officer of the conflict and of the

Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0. TRANSITION PLAN

Within 15 days after contract award, the Contracting Officer may request that the

Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

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10. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date

1.1 General Instructions 1 COR 30 days after award

1.2.3 Schedules 1 COR Weekly

4.4.1 List of Personnel 1 COR 10 days after award

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses and Permits 1 COR Date of award

9. Transition Plan 1 COR 10 Days after award

11. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative

(COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance.

The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all Janitorial services set forth in the scope of work.

1. thru 19.

All required services are performed and no more than one

(1) customer complaint is received per month.

11.1 SURVEILLANCE. The COR will receive and document all complaints from

Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting

Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-

Commercial Items), if any of the services exceed the standard.

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11.3 PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the

COR will contact the Contracting Officer for appropriate action under the Inspection clause.

12. CONTRACTOR FURNISHED HOUSING FOR WORKERS

(See Exhibit C for details)

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EXHIBIT - A

GOVERNMENT FURNISHED PROPERTY

The Government shall make the following property available to the Contractor as

"Government furnished property (GFP)" for performance under the contract:

The Government will furnish the following property:

I-A Equipment:

(1) Scaffolding / Ladders

(2) The Government will furnish the following supplies:

Drinking cups for offices, recreation centers, security guard locations, tennis courts, etc.

Soap and sanitizer dispenser refills packets or liquid.

Toilet tissue

Paper towels

Seat covers

Sanitizing wipes

Drinking water and bottles for water coolers

The contractor will be responsible for notifying the Government in writing to the COR if any of the above expendable supplies are running below two weeks' worth of stock.

Failure to do so will require the Contractor to provide a local equivalent of the listed materials in the event there are no stocks on-hand up to a period of two weeks after notifying the COR that there are no stocks of the furnished material on-hand.

In addition to these items additional equipment or materials may be furnished by the

Government as determined by the COR. The contractor must use these Government furnished materials unless the Contractor can demonstrate that the furnished equipment or materials would require a modification to the contract due to a substantial change in scope or that the use of furnished equipment or materials will cause the Contractor to be unable to meet the performance standards of the contract.

When contract activities require the use of hoisting equipment or personnel lifts, the

Government will provide the equipment and trained personnel to operate the equipment.

In no case should the contractor operate Government furnished equipment that requires specialized training.

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EXHIBIT - B

CONTRACTOR FURNISHED MATERIALS

The Contractor shall provide all equipment, materials, supplies, and clothing required to perform the standard and temporary additional services as specified in this contract. Such items include, but are not limited to uniforms, personnel equipment, tools, cleaning supplies, equipment and any other operational or administrative items required for performance of the duties and requirements of this contract. The Contractor shall maintain sufficient parts and spare equipment for all Contractor-furnished materials to ensure uninterrupted service.The Contractor shall use only environmentally preferable chemical cleaning-products. The Contractor shall identify products by brand name for each of the following product types and submit products identification within 30 days from contract award date:

(a) All-purpose cleaner

(b) General degreaser

(c) General disinfectant

(d) Graffiti remover

(e) Chrome and brass cleaner/polish

(t) Glass cleaner (Non-abrasive materials)

(g) Furniture polish

(h) Floor stripper

(i) Floor finisher

G) Carpet cleaner

(k) Solvent spotter

(1) Gum remover

(m) Wood floor finish

(n) Bathroom hand cleaner/soap

(0) Bathroom disinfectant

(p) Bathroom cleaner

(q) Bathroom deodorizers

(r) Urinal an toilet bowl deodorizers

(s) Lime and scale remover

(t) Floor detergent

(u) Floor wax

(v) Hard floor surface cleaner

(w) Carpet Shampoo

(x) Screen cleaner for computer monitors.

(y) Bathroom Trash Pins

In addition, the Contractor shall provide following non-chemical products containing the maximum feasible amount of recovered materials:

(1) General Purpose Industrial Wipes - The general purpose industrial wipes must contain at least 100%recovered materials and 40% post-consumer content.

(2) Plastic Trash Bags - Plastic trash bags must contain at least 25% post-consumer content. Including but not limited to 5 gallon and 50 gallon sizes, and Trash Compactors bags

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(3) Equipment List:

a. Cloths, pads, sponges, etc.

b. Mops, mop buckets, brooms, sweepers, squeegees

c. Vacuums (wide area and spot/crevice), buffers, carpet extractors

d. Carts and tools

e. Window washing equipment

f. Pressure washer (GFCI protected)

(4) Safety Personal Protective Equipment (PPE) including ladders which meet ANSI standards.

Information on environmentally preferable products (EPP) is available on the Internet at http://www.epa.gov/epp/

All non-chemical products (paper, plastic, etc.) should conform to the Environmental

Protection

Agency (EPA) Comprehensive Procurement Guide (CPG) if the products are CPG-designated items. CPG information is available on the Internet at:

http://www.epa.gov/epawaste!conserveltoo!s!cpg/index.htm

Contractors may propose more than one product within a product category and/or propose a product or products addressing more than one product category.

Once this list of products has been approved by the Contracting Officer, the Contractor is responsible for using only those approved cleaning chemical products in the building. If for some reason the product is found later to be ineffective, the Contractor would otherwise like to propose an alternative product, or the Contracting Officer would like to propose a more environmentally-preferable product, either the Contractor or Contracting

Officer may propose for consideration an "equal" product. If the parties agree to the replacement product, the contract will be modified.

NOTE: All Contractor furnished materials including equipment that will be used for the contract must be approved by COR prior to use. A furnished materials list including equipment and products must be provided by the Contractor 30 days after award for COR approval.

http://www.epa.gov/epp/

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EXHIBIT - C

CONTRACTOR FURNISHED HOUSING FOR WORKERS

The Contractor is required to provide room and board for each of the workers which include at a minimum the following items: single size bed and bedding assigned to each individual, an adequate ratio of bathroom facilities to occupants, lounge area, common area and kitchen area with storage available for each worker. These facilities shall be cleaned and maintained to minimize the potential health risks by the Contractor. Equipment to maintain the facilities such as brooms, dustpans, vacuums, fire extinguishers shall be provided for workers' usage, if required.

Housing Plan

1. The Contractor will submit a Housing Plan if the Contractor intends to provide employer furnished housing for TCNs. The Housing Plan must describe the location and description of the proposed housing. Contractors must state in their plan that housing meets host country housing and safety standards and local codes or explain any variance.

2. Contractor shall comply with any Temporary Labor Camp standards contained in this contract. In contracts without a Temporary Labor Camp standard, fifty square feet is the minimum amount of space per person without a Contracting Officer waiver. Contractor shall submit proposed changes to their Housing Plan to the Contracting Officer for approval.

3. Contractor provided housing shall meet International Building Code or local code residential standards for multi-occupancy buildings.

4. Contractor provided housing shall provide security, peace and dignity, and at a minimum, meet the following measurable standards:

• 36 to 50 square feet of living space per employee;

• Running hot and cold water for sinks and showers;

• Electricity adequate for occupancy to ensure lighting and safe operation of appliances;

• Stoves and ovens with at one fully functioning burner for every eight occupants;

• Full size refrigerator with temperature appropriate for safely storing food;

• All appliances shall be kept fully functioning and shall be maintained according to the manufacturer's maintenance schedule;

• Working toilets to accommodate the number of workers in the residence at a ratio of 1:8;

• Air conditioning during the summer months; air conditioning units shall be installed according to the manufacturer's recommended space per air conditioning unit;

• Premises shall be kept clean and sanitary;

• Kitchen and work spaces shall be kept clean and in good condition;

• Premises shall be free of rodents and vermin;

• Premises shall have sufficient egress in case of fire;

• Workers shall have access to clean drinking water;

• All plumbing shall meet international building code or local building code and shall be leak free and operating correctly;

• All roofing shall meet international building code or local building code and shall be leak free.

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• No exposed copper or aluminum wiring.

The Department of State Contractor will treat employees with respect and dignity by taking the following actions:

a) Contractor may not destroy, conceal, confiscate, or otherwise deny access to an employee's identity documents or passports. Contractors are reminded of the prohibition contained in Title 18, United States Code, Section 1592, against knowingly destroying, concealing, removing, confiscating, or possessing any actual or purported passport or other immigration document to prevent or restrict the person's liberty to move or travel in order to maintain the services of that person, when the person is or has been a victim of a severe form of trafficking in persons. Contractor must be familiar with any local labor law restrictions on withholding employee identification documentation. Contractor shall provide a secure safe for storage of workers' passports and shall allow workers access to them at any time.

b) Contractor shall provide employees with signed copies of their employment contracts, in English and the employee's native language, that define the terms of employment, compensation including salary, overtime rates, allowances, salary increases, job description, description of any employer provided housing, benefits including leave accrual, and information on whether hazardous working conditions are anticipated. These contracts must be provided prior to employee departure from their countries of origin.

Contractors will provide workers with written information on relevant host country labor laws. Fraudulent recruiting practices, including deliberately misleading information, may be considered a material breach of this contract.

c) Contractor shall provide all employees with a "Know Your Rights" brochure and document that employees have been briefed on the contents of the brochure. The English language version is available at http://www.state.gov/j/tip or from the Contracting Officer.

d) The Contractor shall brief employees on the requirements of the FAR 52.222-50

Combating Trafficking in Persons including the requirements against commercial sex even incountries where it is legal and shall provide a copy of the briefing to the Contracting

OfficerRepresentative (COR).

e) Contractor shall display posters in worker housing advising employees in English and the dominant language of the Third Country Nationals being housed of the requirement to report violations of Trafficking in Persons to the company and the company's obligation to report to the Contracting Officer. The poster shall also indicate that reports can also be submitted to the Office of the Inspector General (OIG) Hotline at 202-647-3320 or 1-800-

409-9926 or via email at

OIGHOTLINE@STATE.GOV.

f) Contractor shall comply with sending and receiving nation laws regarding transit, entry, exit, visas, and work permits. Contractors are responsible for repatriation of workers imported for contract performance except an employee legally permitted to remain in the country of work and who chooses to do so; or an employee who is a victim of trafficking seeking victim services or legal redress in the country of employment or a witness in a trafficking-related enforcement action.

g) Contractor will monitor subcontractor compliance at all tiers. This includes verification that subcontractors are aware of, and understand, the requirements of FAR 52.222-50

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Combating Trafficking in Persons and this clause. Contractors specifically agree to allow

U.S. Government personnel access to Contractor and subcontractor personnel, records, and housing for audit of compliance with the requirements of this clause.

h) The Contractor agrees to include this clause in all subcontracts over $150,000 involving recruitment of third country nationals for subcontractor performance.

On contracts for other than commercially available off the shelf items, Contractor will certify with the submission of their proposal and annually thereafter that the Contractor and subcontractors have a compliance plan in place appropriate to the size and nature of the program to prevent trafficking activities and to comply with the provisions of this clause. The certification will confirm that, to the best of its knowledge and belief, neither the prime nor subcontractor have engaged in any trafficking related activities described in section 106(g) of the Trafficking Victims Protection Act (TVP A) or the prohibitions of this clause. Contracting Officer Representatives (CORs) shall evaluate Housing Plan compliance with random, at least semiannual inspections. Inspections shall be coordinated with Regional Security Officers to ensure the safety of inspection personnel. Inspections should include a common sense evaluation of living conditions taking into account local standards, contract requirements, and the Contractor's Housing Plan. CORs may consider local government inspection and certification of housing if available, but final evaluation and determination of acceptability rests with the COR.

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SECTION 2 - CONTRACT CLAUSES

52.212-5 Contract Terms and Conditions Required To Implement

Statutes or Executive Orders - Commercial Items (OCT 2018) and

(Deviation 2017-02) (June 2017)

(a) The Contractor shall comply with the following Federal Acquisition

Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality

Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic

Corporations (Nov 2015).

(3) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004)(Public

Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.]

__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept

2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

_X_ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015)

(41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and

Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5).

(Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) 52.204-10, Reporting Executive Compensation and First-Tier

Subcontract Awards (Oct 2016) (Pub. L. 109-282) (31 U.S.C. 6101 note).

__ (5) [Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L.

111-117, section 743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-

Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1158787 https://www.acquisition.gov/sites/default/files/current/far/html/52_207_211.html#wp1146366 https://www.acquisition.gov/sites/default/files/current/far/html/52_233_240.html#wp1113329 http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t29t32+1665+30++%2831%29%20%20AND%20%28%2831%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20 https://www.acquisition.gov/sites/default/files/current/far/html/52_233_240.html#wp1113344 http://uscode.house.gov/ https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1137622 http://uscode.house.gov/ http://uscode.house.gov/ https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1141983 http://uscode.house.gov/ https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1144881 https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1141649 http://uscode.house.gov/ https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1151163 https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1151299

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_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Oct

2015) (31 U.S.C. 6101 note).

__ (9) 52.209-9, Updates of Publicly Available Information…

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