19RB1021Q0002 RFQ.pdf

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PAGE 1 OF

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

5. SOLICITATION NUMBER

19RB1021Q0002

6. SOLICITATION ISSUE DATE

April 9, 2021

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Zoran Djordjevic

BLG-Procurement@state.gov

b. TELEPHONE NUMBER(No collect calls)

+381-65/237-1290

8. OFFER DUE DATE/ LOCAL TIME

17:00 on

May 10, 2021

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:____ % FOR:

U.S. Embassy

GSO

Bul. Kneza A. Karadjordjevica 92

11040 Belgrade

Serbia

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

U.S. Embassy

GSO/Contracting Officer

Bul. Kneza A. Karadjordjevica 92

11040 Belgrade, Serbia

17a. CONTRACTOR/

OFFERER

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

U.S. Embassy

B&F

Bul. Kneza A. Karadjordjevica 92

11040 Belgrade, Serbia

CODE

DUNS # _____________________

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial services, Base Year

Janitorial services, 1st Option Year

Janitorial services, 2nd Option Year

Janitorial services, 3rd Option Year

Janitorial services, 4th Option Year

Month

Month

Month

Month

Month

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET

FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT

TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED ____________.

YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR

CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED mailto:BLG-Procurement@state.gov

U.S. Embassy Belgrade 19RB1021Q0002

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL

FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

U.S. Embassy Belgrade 19RB1021Q0002

TABLE OF CONTENTS

Section 1 - The Schedule

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19RB1021Q0002, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19RB1021Q0002, Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement - Government

Furnished Property

• Attachment 2 to Description/Specifications/Performance Work Statement - Contractor

Furnished Property

• Attachment 3 to Description/Specifications/Performance Work Statement – Floor Finishes

Section 2 - Contract Clauses

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation Factors

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

U.S. Embassy Belgrade 19RB1021Q0002

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449, RFQ NUMBER 19RB1021Q0002

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment and services, for the U.S. Embassy Belgrade. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services and a fixed rate per square meter for any temporary additional services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of $100. This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not $2,000. This reflects the contract maximum for the base year and each option period for temporary/additional services.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with four, one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT

OF 2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES,

PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT

TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

U.S. Embassy Belgrade 19RB1021Q0002

1.2 PRICE SCHEDULE

1.2.1 BASE YEAR

(a) Standard Services. The fixed price for the first year of the contract (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months) is:

Price per Month x 12 Months

Total for Base Year

(b) Temporary Additional Services. The unit price (fixed-price) is:

Standard Services

Price Per Square

Meter

Estimated Number of

Square Meters Per Year

Total Not to Exceed Per

Year

1 1,000

Temporary/additional services for disinfection/cleaning

Price per Month

X 12 Months Total for Base Year

Total Temporary Additional Services (1 + 2)

(c) Materials or equipment. The Government will reimburse the Contractor for any materials or equipment that the government requests contractor to order to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket cost, with no overhead, profit, or other charge added.

Material/Equipment Not to Exceed Per Year

(Equivalent of $1,000 in the currency you are quoting in)

USD 1,000

(d) Defense Base Act Insurance (DBA)

DBA insurance

BASE YEAR TOTAL

(a + b+ c +d)

U.S. Embassy Belgrade 19RB1021Q0002

1.2.2 FIRST OPTION YEAR

(a) Standard Services. The fixed price for the first year of the contract (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months) is:

Price Per Square

Meter

Estimated Number of

Square Meters Per Year

Total Not to Exceed Per disinfection/cleaning

Price per Month

X 12 Months Total for Base Year or equipment that the government requests contractor to order to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket

FIRST OPTION YEAR TOTAL

U.S. Embassy Belgrade 19RB1021Q0002

1.2.3 SECOND OPTION YEAR

(a) Standard Services. The fixed price for the first year of the contract (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months) is:

Price Per Square

Meter

Estimated Number of

Square Meters Per Year

Total Not to Exceed Per disinfection/cleaning

Price per Month

X 12 Months Total for Base Year or equipment that the government requests contractor to order to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket

SECOND OPTION YEAR TOTAL

U.S. Embassy Belgrade 19RB1021Q0002

1.2.4 THIRD OPTION YEAR

(a) Standard Services. The fixed price for the first year of the contract (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months) is:

Price Per Square

Meter

Estimated Number of

Square Meters Per Year

Total Not to Exceed Per disinfection/cleaning

Price per Month

X 12 Months Total for Base Year or equipment that the government requests contractor to order to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket

THIRD OPTION YEAR TOTAL

U.S. Embassy Belgrade 19RB1021Q0002

1.2.5 FOURTH OPTION YEAR

(a) Standard Services. The fixed price for the first year of the contract (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months) is:

Price Per Square

Meter

Estimated Number of

Square Meters Per Year

Total Not to Exceed Per disinfection/cleaning

Price per Month

X 12 Months Total for Base Year or equipment that the government requests contractor to order to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket

FOURTH OPTION YEAR TOTAL

U.S. Embassy Belgrade 19RB1021Q0002

1.2.6 GRAND TOTAL OF BASE AND ALL OPTION YEARS

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

CONTRACT GRAND TOTAL

U.S. Embassy Belgrade 19RB1021Q0002

CONTINUATION TO SF-1449, PURCHASE ORDER NUMBER 19RB1021Q0002

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. GENERAL

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at Belgrade, Serbia. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The contract will be for a one-year period from the date of the Notice to Proceed with four one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities

1.2.1 Certain areas listed in paragraph #3 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations.

They are to be performed on a daily basis.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the

Post. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by

Contractor trained employees, and shall not be subcontracted. The COR may require the

Contractor to provide temporary additional services with 24 hour advance notice.

Temporary/additional services for disinfection/cleaning will be ordered only during the COVID-19 pandemic and until such time when the CDC and the World Health Organization have declared that the pandemic has been eradicated.

The Contractor shall include in its next regular invoice details of the temporary additional

U.S. Embassy Belgrade 19RB1021Q0002 services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

1.3 TYPES OF SERVICES

All standard services are to be delivered on regular Embassy working days, Monday through

Friday between 8:30 am and 5 pm. Standard Services shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.2.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.2.3 Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, et When completed, the area shall be free of all litter, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then replace them in the original position.

1.3.2.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper, and liquid soap in all bathrooms.

The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat. The Contractor shall empty sanitary napkin receptacles and waste bins in all bathrooms.

1.3.2.5Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.2.6 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.2.7 Removing trash to designated area as directed by the COR, and keeping trash area in reasonably clean condition.

1.3.2.8 CMR Pool house. Clean the toilets and shower stalls in the pool house and the dressing room areas. Replenish hand paper towels, toilet paper (double layer paper) and hand soap. Sweep the swimming pool deck to keep it free of mud, liquid spills, and other debris. Movable items shall be tilted or moved to clean underneath. Empty trash receptacles. Wash-down and dry the furniture on the swimming pool deck to keep them free of mud, liquid spills, dust and other debris, and clean the machine house, drinking water fountain and outdoor shower.

1.3.2.9 Check and refill hand sanitizer units.

1.3.2.10 Cleaning of the black metal park tables on the Cafeteria recreation deck and maintaining the deck area free of debris.

1.4 Periodic Cleaning Requirements shall consist of:

1.4.1 Polishing all brass surfaces including door and window handles, plaques, etC.

1.4.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.4.3 Spot cleaning baseboards and walls.Spot waxing and polishing floors as needed.

U.S. Embassy Belgrade 19RB1021Q0002

1.4.4 Shampooing (small area spot clean; as needed) carpets.

1.4.5 Dusting windowsills and blinds.Cleaning shutters as required.

1.4.6 Thorough cleaning of all surfaces in offices, between staff rotation.

1.4.7 Weekly at CMR wash pool house windows and doors.

1.4.8 Power-wash runners as needed.

1.4.9 Clean the glass surfaces and aluminum frames of the Consular waiting area and the smoking areas wind screens.

1.5 Monthly Cleaning Requirements shall consist of:

1.5.1 Cleaning major appliances in all the kitchenettes inside and out including vacuuming dust from around motor areas. The contractor shall remove all food items from refrigerators, clean and sanitize the inside and replace the food articles after cleaning. The contractor shall also clean and sanitize the insides of the microwave ovens. The Contractor shall clean all countertops and sinks.

1.5.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.5.3 Cleaning inside window glass and sash of smudges and accumulated dirt. (The contractor will be trained on help to clean the windows and FAC)

1.5.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.5.5 At the CMR, clean the pool deck with a high-pressure washer (150 bar or higher).

1.5.6 Wash outside and inside windows on the cabana.

1.6 Quarterly Cleaning Requirements shall consist of:

1.6.1 Washing the outsides of the ground floor windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.6.2 Removing and washing window blinds.

1.6.3 Cleaning and sanitizing the trash holding area.

1.6.4 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.7 Semi-Annual Cleaning Requirements shall consist of:

1.7.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.7.2 Shampooing carpets in all areas.

1.7.3 Cleaning all light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all reflectors are individually washed.

1.7.4 Cleaning of all Mechanical Air Handler Rooms and high level equipment.

1.7.5 Steam cleaning floor tiles in bathrooms and cafeteria kitchen.

1.8 Annual Cleaning Requirements shall consist of:

1.8.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

1.8.2 Machine polish all marble floor surfaces in the Chancery Building.

1.9 Recycling

1.9.1 The contractor shall collect, separate, break boxes and move to designated locations all recyclables in accordance with the applicable laws and regulations of the Republic of Serbia.

1.10 Safety signage

U.S. Embassy Belgrade 19RB1021Q0002

The Contractor shall provide and place safety signs and barriers at locations where work is performed.

1.11 Transportation

The Contractor shall provide transportation services for his staff to and from the NEC as well as to and from other serviced locations when needed.

1.12 Temporary/additional services for disinfection/cleaning

1.12.1 Although infected individuals are the primary source of infection with COVID-19, the virus can survive on surfaces. Potential transfer of infectious material from surfaces could result in infection.

Handwashing and not touching the face are the primary recommended interventions.

Some sources suggest the virus can live for up to 9 days, but more likely about 48 hours. Colder, moister conditions appear to promote its longevity. The longer since the individual left the premises and the absence of bodily fluids decrease the risk.

1.12.2 Definitions include the following:

CDC. The US Centers for Disease Control.

Cleaning. A process for removing germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their number s and the risk of spreading infection.

COVID-19. The name for the illness caused by the novel corona virus that emerged in 2019. The virus is

SARS COV-2.

Disinfection. The process of killing germs on surfaces or objects. Dis infecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing. A process that lowers the number of germs on surfaces or objects to a safe le vel, as judged by public health standard s or requirement s. This process works by either cleaning or dis infecting surfaces or objects to lower the risk of spreading infection.

SARS-COV-2. The novel (newly discovered) virus that causes the COVID-19 illness.

112.3 TEMPORARY/ADDITIONAL SERVICES FOR DISINFECTION/CLEANING:

Repeated Disinfection Services. Disinfection may be required to be repeated in the same areas or performed in other spaces in the facilities. The COR shall identify these spaces as described in 1.2.1. Contractor shall coordinate with the COR to provide these additional services. The COR shall order these services as needed basis. The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR' s written confirmation for the temporary additional services.

Facilities (not housing individuals) with Suspected/Confirmed Coronavirus should follow the " Interim

Recommendations for US Community Facilities with Suspected/Confirmed Coronavirus Disease 2019" found here: https:// www.cdc.gov/coronavirus/2019-ncov/community/organizatios/cleaningdisinfection.htm l . The guidance is to close off areas used by the ill persons and wait as long as practical (preferably 24 hours) before beginning cleaning and disinfection. All areas (e.g., offices, bathrooms, and common areas) used by the ill persons, focusing especially on frequently touched surfaces should be cleaned and disinfected.

Facilities with or without Suspected/Confirmed Coronavirus that house individuals overnight should follow the " Interim Guidance for Administrators of US Institution s of Higher Education" found here: https://www

.cdc.gov/coronavirus/2019-ncov/community/guidance-ihe-response.html and the guidance above. In areas

U.S. Embassy Belgrade 19RB1021Q0002 where ill persons are being housed in isolation, follow Interim Guidance for Environmental Cleaning and

Disinfection for U.S. Ho use holds with Suspected or Confirmed Coronavirus Disease 2019. This guidance advises focusing on cleaning and disinfecting common areas where staff/others providing services may come into contact with ill persons, but reducing cleaning and disinfection of bedrooms/bathrooms used by ill persons to as needed. Residences use d for homecare of Suspected/Confirmed Coronavirus case should follow "Preventing the Spread of Coronavirus Disease 2019 in Homes and Residential Communities" found here: https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html and the " Interim

Recommendations for US Household s with Suspected/Confirmed Coronavirus Disease 2019: at https

://www.cdc.gov/coronavirus/2019-ncov/comm unity/home/cleaning-disinfection.html

1.12.4 WORKER HEALTH AND SAFETY INCLUDING PERSONAL PROTECTIVE EQUIPMENT

(PPE)

Worker PPE needs are driven primarily by the chemical disinfectants in use. Most definitely, PPE will include disposable impervious gloves. Additionally, if sprays are used, eye protection and protective clothing coverings are prudent. Work practices must minimize aerosolization of both soiling and any body fluids. In most cases, respiratory protection (e.g., N95 filtering facepiece respirators) will not be necessary.

Some guidance advises use of a mask however.

Gloves should be discarded after each cleaning /dis infection job. If reusable gloves are use d, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 and should not be used for other purposes. Consult the manufacturer ' s instructions for cleaning and disinfection products used. Workers should wash their hands immediately after gloves are removed.

Contractors should follow applicable standards to include:

Hazard Communication Standard (29 C FR 1910.1200). To train workers on the hazards of chemical products PPE Standard. Requiring select ion of PPE based on the hazards and training on proper use, care, and limitations of the PPE. Respiratory Protection Standard (29 CFR 1910.134). If respiratory protection is used.

1.12.5 HOW TO CLEAN AND DISINFECT SURFACES

The Cleaning Requirements shall consist of:

Cleaning of soiled surfaces prior to disinfection. Cleaning methods shall prevent contact with individuals and aerosolization of the soiling.

Disinfection utilizing a product listed as being effective against the COVID-19 virus such as those listed here: Products with EPA-approved emerging viral pathogens claims.pdf. Diluted household bleach solutions, alcohol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective. A bleach solution can be prepared by mixing 5 tablespoons (1/3rd cup) bleach per gallon of water or 4 teaspoons bleach per quart of water. Labeling shall be provided in advance to the COR. If the product is not specifically listed as effective, then labeling must be submitted to the COR for acceptance.

The Contractor shall follow the manufacturer ' s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).

Prior to starting disinfection work, check the containers of disinfectant for the shelf life date to ensure that it has not passed. Never mix household bleach with ammonia or any other cleanser. This link contains additional excellent advice on use of disinfectants: http://npic.orst.edu/ingred/ptype/amicrob/covidl 9.html

Waste removal to include emptying all wastepaper baskets, and cleaning and disinfecting the waste receptacles, then replacing plastic wastepaper basket linings and returning items where they were located.

greater the amount of time lapsed since the departure of the individual, the better. Preferably wait at least 24

U.S. Embassy Belgrade 19RB1021Q0002 hours before cleaning and disinfection. This waiting period is not always practical.

If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.

For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces. After cleaning:

Launder items as appropriate in accordance with the manufacturer's instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely, or

Use products with the EPA-approved emerging viral pathogens claims (examples at this linkpdf iconextemal icon) that are suitable for porous surfaces.

Always follow label directions on cleaning products and disinfectants. Wash surfaces with a general household cleaner to remove germs. Rinse with water, and follow with an EPA-registered disinfectant to kill germs. Read the label to make sure it states that EPA has approved the product for effectiveness against influenza A virus.

If a surface is not visibly dirty, you can clean it with an EPA-registered product that both cleans (removes germs) and disinfects (kills germs) instead. Be sure to read the label directions carefully, as there may be a separate procedure for using the product as a cleaner or as a disinfectant. Disinfection usually requires the product to remain on the surface for a certain period of time (e.g., letting it stand for 3 to 5 minutes).

Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.

Special cleaning and disinfecting processes, including wiping down walls and ceilings, frequently using room air deodorizers, and fumigating, are not necessary or recommended. These processes can irritate eyes, noses, throats, and skin; aggravate asthma; and cause other serious side effects.

Use standard procedures for handling waste, which may include wearing gloves. Place no-touch waste baskets where they are easy to use. Throw disposable items used to clean surfaces and items in the trash immediately after use. Avoid touching used tissues and other waste when emptying waste baskets. Wash your hands with soap and water after emptying waste baskets and touching used tissues and similar waste.

For clothing, towels, linens and other items that go in the laundry:

Wear disposable gloves when handling dirty laundry from an ill person and then discard after each use. If using reusable gloves, those gloves should be dedicated for cleaning and disinfection of surfaces for

COVID-19 and should not be used for other household purposes. Clean hands immediately after gloves are removed.

If no gloves are used when handling dirty laundry, be sure to wash hands afterwards.

If possible, do not shake dirty laundry. This will minimize the possibility of dispersing virus through the air.

Launder items as appropriate in accordance with the manufacturer's instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people's items.

Clean and disinfect clothes hampers according to guidance above for surfaces.

U.S. Embassy Belgrade 19RB1021Q0002

2.0 MANAGEMENT AND SUPERVISION

The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.1 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.2 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.3 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional

Services.

3.0 LOCATIONS FOR JANITORIAL SERVICES

3.1 OFFICE SPACE

Location/Building Total

Area by building

Scheduled Hours Escort

Required

Consular CAC 70 Between 0730-0800 No

Main CAC 187 Between 0730-1730 no

Service CAC 328 Between 1030-1730 no

NOB (New Office Building) 11,183 Between 0730-1730 no

NOB (New Office Building) 1,800 Between 0700-0900 yes

SPX (Maintenance Shops) 1,011 Between 0730-1730 no

Utilities building - Water 95 Between 0730-1730 yes

Utilities building - Electrical 311 Between 0730-1730 yes

Guard booth 1 outside Embassy 6 Between 0730-1730 no

Guard booth 2 outside Embassy 6 Between 0730-1730 no

Guard booth CMR Main Gate 10 Between 0730-1730 no

Guard booth CMR 2 Pool Gate 6 Between 0730-1730 no

Guard booth DCR 6 Between 0730-1730 no

Guard booth Banovo brdo 6 Between 0730-1730 no

Warehouse 318 Between 0730-1730 no

CMR swimming pool cabana 50 Between 0730-1000 no

Total m2 15,399

U.S. Embassy Belgrade 19RB1021Q0002

3.2 BATHROOMS

Bathrooms

Scheduled Hours Escort

Required Toilet Urinal Sink Shower

Consular CAC 1 0 1 0 Between 0730-no

Main CAC 1 0 1 0 Between 0730-no

Service CAC 1 0 1 0 Between 1030-no

NOB (New Office

Building) 25 8 34 3

Between 0700-partially yes

SPX (Maintenance Shops) 6 2 9 4 Between 0730-no

Utilities building - Water 0 0 0 0 Between 0730-yes

Utilities building - Electrical

0 0 0 0 Between 0730-yes

Guard booth CMR 1 Main Gate

1 0 1 0 Between 0730-no

Guard booth CMR 2 Pool Gate

1 0 1 0 Between 0730-no

Guard booth 1 outside Embassy

1 1 1 0 Between 0730-no

Guard booth Banovo brdo 1 0 1 0 Between 0730-no

Warehouse 2 1 2 2 Between 0730-no

CMR swimming pool cabana - men’s dressing room

Between 0730-no

CMR swimming pool cabana - women’s dressing room

Between 0730-no

Total 44 14 56 13

3.3 WINDOWS

Windows

Window surface interior

Window surface ext.

ground level

Consular CAC 11 11

Main CAC 21 21

Service CAC 19 19

NOB (New Office Building) 596 216

SPX (Maintenance Shops) 0 0

Utilities building – Water 0 0

U.S. Embassy Belgrade 19RB1021Q0002

Utilities building - Electrical 0 0

Consular and smoking area wind screens

32 32

Guard booth CMR 1 10 0

Guard booth CMR 2 10 0

Guard booth DCR 10 0

Guard booth Banovo brdo 10 0

Warehouse 64 0

CMR swimming pool cabana 18 18

801 317

3.4 RUNNERS

Location/Building Runner area

NOB (New Office Building)

Consular CAC 10

Main CAC 10

Service CAC 10

3.5 Temporary Additional Services are services are to be delivered as required to the locations listed in item 1 of this Exhibit, as well as to the following locations:

• Chief of Mission’s residence;

• Chief of Mission’s swimming pool area; and,

• Deputy Chief of Mission’s residence

4 PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct.

The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2.1 Standard of Conduct.

4.2.1 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's

Representative (COR).

4.2.2 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with

U.S. Embassy Belgrade 19RB1021Q0002 normal and efficient Government operations.

4.2.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

• falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

• unauthorized use of Government property, theft, vandalism, or immoral conduct;

unethical or improper use of official authority or credentials;

• security violations; or,

• organizing or participating in gambling in any form

4.2.6 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the

COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3.0 Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.5 Personnel Security

After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks may take up to 90 days days to perform. For each individual the list shall include:

• Full Name

• Place and Date of Birth

• Current Address

• Identification number

• Court certificate (Potvrda o nekaznjavanju/da lice nije pod istragom).

The Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The

Contractor is responsible for their return at the end of the contract, when an employee leaves

Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5.0 MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract.

U.S. Embassy Belgrade 19RB1021Q0002

6.0 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items

(see Attachment 1 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the

Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The

Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of

Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for Government property in its control.

The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7.0 INSURANCE

Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.1 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury on or off the site stated in US

Dollars: Per Occurrence $10,000

Cumulative $50,000

2. Property Damage on or off the site in US

Dollars: Per Occurrence $10,000

Cumulative $50,000

7.2 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.3 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

U.S. Embassy Belgrade 19RB1021Q0002

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

• any property of the Contractor,

• its officers,

• agents,

• servants,

• employees, or

• any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.4 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

7.6 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award.

The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting

Officer of the conflict and of the Contractor's proposed course of action for resolution by the

Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0. TRANSITION PLAN

Within 15 days after contract award, the Contracting Officer may request that the Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

U.S. Embassy Belgrade 19RB1021Q0002

Description Quantity Delivery To Date

1.1 General Instructions 1 COR 30 days after award

3.2 Schedules 1 COR Weekly

5.4 List of Personnel 1 COR 10 days after award

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses and Permits 1 COR Date of award

9. Transition Plan 1 COR 15 days after award

11. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The

QASP provides a method for the Contracting Officer's Representative (COR) to monitor

Contractor performance, advise the Contractor of unsatisfactory performance, and notify the

Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective

Performance

Work

Statement

Paragraph

Performance Threshold

Services.

Performs all janitorial services set forth in the performance work statement (PWS)

1 through 10

All required services are performed and no more than one

(1) customer complaint is received per month

11.1 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 STANDARD. The performance standard is that the Government receives no more than one

(1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR

52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

11.3 PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The

U.S. Embassy Belgrade 19RB1021Q0002

COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

U.S. Embassy Belgrade 19RB1021Q0002

ATTACHMENT 1

GOVERNMENT FURNISHED PROPERTY

The Government shall make the following property available to the Contractor as

"Government furnished property (GFP)" for performance under the contract:

1. Water free urinal cartridges.

2. Toilet seat covers.

3. U.S. to Euro “Schuko” electrical plug adapters.

4. Bathrooms deodorizers.

5. Refill cartridges for the free-standing hand sanitizers.

If GFP will be provided, post should use environmentally preferable chemical cleaning products.

Information on environmentally preferable products (EPP) is available on the Internet at http://www.epa.gov/opptintr/epp.htm.

All non-chemical products (paper, plastic, et) to be provided as GFP should conform to the

Environmental Protection Agency (EPA) Comprehensive Procurement Guide (CPG) if the products are CPG-designated items. CPG information is available on the Internet at http://www.epa.gov/cpg. Products that meet the desired objective (ability to clean effectively) and are not CPG-designated items should also contain the highest-possible amounts (by percentage) of recovered material(s) and post-consumer content.

http://www.epa.gov/opptintr/epp.htm http://www.epa.gov/cpg

U.S. Embassy Belgrade 19RB1021Q0002

ATTACHMENT 2

CONTRACTOR FURNISHED MATERIALS

The Contractor shall provide all equipment, materials, supplies, and clothing required to perform the standard and temporary additional services as specified in this contract.