Questions and Answers.pdf

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Attached to
RFQ Taxi Services
Solicitation number
19PE5026Q0013
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This is a Questions and Answers document for Request for Quotation 19PE5026Q0013 for Taxi Services. The document addresses submission requirements, pricing structure, and service performance expectations for a taxi services contract.

Quotations must be submitted electronically to Patrick McElroy (mcelroyph@state.gov) and Patricia Martin (martinmp@state.gov) by 10:00 a.m. on March 26, 2026 (local date and time), with the RFQ reference number in the subject line. Pricing shall be quoted per kilometer in Soles according to the pricing structure defined in Section 1 of the RFQ. Quotations must include two volumes: Volume I with a signed SF-1449 form and complete pricing, and Volume II containing additional required information including project manager name, evidence of operations in Peru, SAM or NCAGE code, five-year client list, evidence of personnel and financial resources, required licenses and permits, strategic plan, proof of SAM registration or NCAGE and TIN/RUC numbers, and representations and certifications. Payment is made by electronic transfer within 30 calendar days upon receipt of services and invoice approval; biweekly invoicing is not addressed as an option. Services are requested on demand/immediately with no historical volume data available regarding estimated monthly consumption, average daily services, or average trip distance. The contractor must meet a 10-minute pickup requirement; delays caused by traffic or circumstances beyond the contractor's reasonable control will be evaluated case-by-case if the contractor demonstrates timely communication and mitigation efforts. Performance requirements include performing all required services with no more than one customer complaint received per month, per the Quality Assurance and Surveillance Plan in Attachment A.

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Questions and Answers

Request for Quotation 19PE5026Q0013 for Taxi Services

Q1. How would you like us to structure and submit our pricing?

Since our rate structure can vary by district, our tariff list can be quite extensive.

A1. Price offered shall be per KM in Soles. Pricing structure is defined in Section 1 of

RFQ.

Q2. Are there any frequently used routes or common origin-destination pairs that you could share?

A2. No.

Q3. Should the proposal be submitted only via email, as indicated in the RFQ?

A3. As stated in the RFQ, your proposal must be submitted electronically including in the subject line the RFQ reference number 19PE5026Q0013 to Patrick McElroy at mcelroyph@state.gov and Patricia Martin at martinmp@state.gov before 10:00 a.m.

on March 26, 2026, (local date and time). No quotations will be accepted after this date and time.

Q4. In addition to our pricing proposal, are there any additional documents you expect us to include beyond those listed in the RFQ?

A4. In order for a quotation to be considered, you must complete and submit the following volumes in English:

Volume I

1. SF-1449 (signed)

2. Section I, Pricing (complete)

Volume II

1. Additional information as required in Section 3 (Name of Project Manager, evidence that the quoter operates in Peru, SAM or NCAGE code, list of clients over the past 5 years, evidence that the offeror can provide the necessary personnel, equipment and financial resources, copies of required licenses and permits to do business in Peru, strategic plan, etc.).

2. Proof of SAM Registration or NCAGE and TIN/RUC numbers

3. Section 5 Representations and Certifications

Q5. Would it be possible to issue biweekly invoices, or is monthly invoicing strictly required?

A5. Refer to Section 1, pg. 6 Payment Terms. “Payment will be made by electronic transfer to Contractor’s bank account and will normally be processed within 30 calendar days upon receipt of services and approval of original invoice”.

Q6. We understand that exact volumes are not guaranteed; however, could you please share:

• The estimated monthly consumption (in kilometers or number of services) based on historical data?

• The average number of services per day?

• The average distance per trip?

A6. Information is not available at this time.

Q7. What happens if traffic conditions prevent compliance with the 10-minute pickup requirement?

A7. If traffic conditions or other circumstances outside the contractor’s control prevent compliance with the 10-minute pickup requirement, the Government will evaluate the situation on a case-by-case basis. The contractor is expected to notify the Government immediately when such delays occur and provide an updated estimated arrival time. Documented delays caused by factors beyond the contractor’s reasonable control will not be considered a failure to meet performance requirements, provided the contractor demonstrates timely communication and reasonable efforts to mitigate the delay.

Q8. Are service requests typically pre-scheduled, or are they mostly on demand/immediate?

A8. Services are requested on demand/immediate.

Q9. Could you please specify the penalties or service level consequences for non-compliance (e.g., delays, complaints, service failures)?

A9. Please refer to Attachment A, Quality Assurance and Surveillance Plan

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