Questions_and_Answers_.docx
DOCX document 24 KB Posted
- Solicitation number
- 19LG7519Q0001
- Issued by
-
Department of State US Embassy Riga
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| File | Type | Posted |
|---|---|---|
| SF18_Cover_Page.doc | DOC document | |
| Cover_letter.pdf | ||
| 19LG7519Q0001.docx | DOCX document |
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Questions & Answers Preventive Maintenance Services of the electrical switchgears and delivery of spare parts to the Unites States of America Embassy, Riga.
Solicitation No. 19LG7519Q0001
Question 1: Is this a 5 year agreement?
Answer: This is a onetime service with one year of emergency service by phone or email. The contractor is expected to provide the parts indicated in the solicitation, replace broken parts, and preform the OEM service for our circuit breakers.
Question 2: The contractor shall provide emergency assistance for switchgear support within 24 hrs of being contacted by the COR. What type of assistance? Onsite? Teleconference with local facility staff ?
Answer: 24 hrs support may come via email or phone.
Question 3: Can we ship all parts to the Diplomatic Pouch Facility address?
Answer: Yes, however shipments must meet pouch requirements. In general, packages can not exceed 44‘ in length and or 6 cubic feet in volume. In addition, hazardous materials, like Li-ion batteries, may not be shipped.
US Embassy Riga Department of state 4520, Riga Place Washington, 20521-4520
Shipping via pouch can take two – three additional weeks. Please plan accordingly.
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