Questions and Answers CCTV ALARM 2025 August 18.docx

Questions and Answers – 19L01025Q0003 – CCTV and Alarm for CMR

Q: What type of references are required for the bid submission and is the referee POC necessary?

A: Any references for similar project should be listed including POC for the company (name, address, telephone number).

Q: Are there any additional documents needed besides those required in the Solicitation Provision?

A: Yes, the RFQ will be amended to require technical solution proposal in the quotation.

Q: Who can provide translation required in SAM.gov registration process?

A: Translation could be provided by an expert in the field or any professional translator. Please refer to SAM.gov - Help.

Q: What does the 10 days deadline mean?

A: The awardee shall start to perform services 10 days upon delivery of Notice to proceed. The contractor shall complete the project not later than 15 workdays after the technical proposal is approved by the Embassy representatives.

Q: Is the (new?) Intercom part of the requirement?

A: No, it is not.

Q: How many cameras are required to be installed?

A: Min. 10, but it is up to a bidder to suggest as many cameras as necessary to cover all space.

Q; There is a requirement for 8 megapixel cameras but only DVR recording equipment. Is this correct A: The RFQ will be amended to correct this requirement from DVR to NVR.

Q: What are the specifications for lights?

A: The RFQ will be amended to delete any requirement for lighting.

Q; Can contractors erect any additional structures on the compound, like a new poll, and use existing polls or consoles?

A: Contractor may use existing polls or consoles. If they need to erect any new structure, it must be proposed at the scheme with the quote and it is subject to approval.

Q: Can a contractor use existing cabling?

A: No, new cabling is required.

Q: Is it required to replace the existing alarm with the same brand?

A: No, there is no brand name requirement.

Q: Shall the alarm be wireless?

A: Yes, the alarm installation must be wireless.

Q: What kind of system should be installed for the windows?

A: There shall be sensors for breakage and motion detector (PIR).

Q: Which windows should have breakage sensors?

· A: All accessible windows, doors, skylights, and man-passable non-window openings should be connected to the alarm system, which must be audible both inside and outside the residence. Sufficient breakage and motion sensors can cover multiple windows without each window connected to the alarm system. Accessible Windows: Any window located at or above ground level that can be accessed from an accessible exterior area without a climbing aid.

· Man-Passable Openings: Non-window openings large enough for a person to pass through, which must also meet the alarm standards.

Q: Can the current sensors be used for the project A: No, there must be new sensors installed. Old sensors must be removed.

Q: How many alarm keyboards should be installed?

A: Five.

Q: Should the alarm be connected to a mobile device?

A: The alarm must be connected by telephone, cellular phone or radio signal to a centrally monitored station (e.g., private security company, embassy guard force, host nation police, etc.) capable of coordinating an emergency response 24 hours a day, seven days a week.

Q: Should a remote control be provided with the alarm system?

A: No, it should not. But a panic alarm must be provided.

Q: Should a potential replacement of UPS be included in the quote?

A: No, the potential replacement will be purchased off the contract.

Q: Is UPS 240 volts with minimum two hours of battery power requirement?

A: Yes, it is.

Q: Is the technical solution proposal required for the offer submission?

A: Yes, the RFQ will be amended to require technical solution proposal in the quotation.

Q: Is the contractor expected to provide masonry work in the rooms for the installation of old sensors?

A: Yes, the contactor shall repair the wall after deinstallation of old sensors and installation of new sensors.

Q: Can the greenery on the yard be trimmed for the cameras installation?

A: Yes, the greenery could be trimmed.

Q: Are floor plans of the residence and garden layout available?

A: Floor plans may be provided to the awardee upon successful completion of all required security vetting procedures.

Q: Can we also include CCTV components from the manufacturer Alarm automatika d.o.o. in the price quote?

A: All components must meet or exceed the technical requirements specified and no prohibited items can be used.

Q: Isn't the 30fps parameter for CCTV unnecessarily exaggerated, isn't the value of 25fps sufficient?

A: All components must meet or exceed the technical requirements specified and no prohibited items can be used.

Q: Can we include a security control panel from the manufacturer AJAX SYSTEMS CH in the price quote?

A: All components must meet or exceed the technical requirements specified and no prohibited items can be used.

Q: Is dismantling of existing cameras and cabling also required, or is it sufficient to disconnect them? Section 3.4. in the assignment document.

A: The contractor will be required to disconnect existing cameras and/or components of the monitoring system as directed by the RSO, RSC, or their designated personnel. The contractor shall use maximum care as to cause minimal damage while removing the camera components and cabling.

Q: Can we choose to place the security control panel in a different location than the original security control panel?

A: The location of the security panel should be listed on the technical solution proposal and will be approved by the Government.

Q: Can the 7" control panel be replaced with a keyboard with a display of the security system if this does not change the functionality of the security system?

A: All components must meet or exceed the technical requirements specified and no prohibited items can be used.

Q: Do you require the division of the protected residence into locked/unlocked sections, or should the entire property be locked/unlocked as one unit?

A: Alarm partitions should be listed on the technical solution proposal and will be approved by the Government.

Q: Do you require the new cables to the cameras, which will be routed in a plastic conduit along the inside of the perimeter fence, to be buried or can they remain anchored to the bottom of the fence at ground level?

A: The aesthetics of the wall surface and/or perimeter shall not be compromised. All penetrations must be properly sealed and weatherproofed. The contractor shall coordinate with embassy personnel for appropriate routing of the cabling, before installing the conduits and its wiring. All cable routing must be approved in writing by the RSO, RSC, or their designated personnel before installation begins.

Q: It is not precisely specified whether you are also inquiring about dismantling the existing security system.

A: The contractor will be required to disconnect existing cameras and/or components of the monitoring system as directed by the RSO, RSC, or their designated personnel. The contractor shall use maximum care as to cause minimal damage while removing the camera components and cabling.

Q: Can a wireless security system be configured so that in case of problems with its own protocol, it automatically uses the existing Wi-Fi infrastructure as a backup route without affecting its performance?

A: Wi-fi specifications should be listed on the technical solution proposal and will be approved by the Government.

Q: Can the contractor install a pole for cameras 2-4 meters from the fence between the trees to minimize disruption to the garden design?

A: 3.1 The proposed cameras (ten) shall be mounted on metallic/galvanized poles and the height of the poles shall be decided on-site during the site visit/installation. The metallic poles shall be mounted on the existing security perimeter wall and/or suitable bracket be mounted against the wall to install cameras.