19GV1026Q0006 SOLICITATION for 4 Years Internet Contract for CDC_.pdf
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- Solicitation number
- 19GV1026Q0006
- Issued by
-
Department of State
About this file
This is a Request for Quotations (RFQ) issued by the U.S. Embassy in Conakry, Guinea for 20 Mbps dedicated internet connectivity services for the Centers for Disease Control and Prevention (CDC) office. The solicitation number is 19GV1026Q0006, with quotations due by February 11, 2026. The contract will be awarded to the lowest-priced, acceptable, responsible offeror based on initial quotation without discussions unless deemed necessary. The pricing must be submitted in Guinean Francs (GNF) on a firm fixed-price basis, with Value Added Tax explicitly excluded due to the U.S. Embassy's tax exemption. The contract includes a one-year base period plus three one-year option periods. Two primary services are specified: OpenNet Plus VPN service providing a minimum 20 Mbps dedicated internet channel with HSRP protocol fault tolerance at the CDC office, and initial installation/connectivity costs covering equipment and setup.
Technical requirements mandate fiber optic, dedicated (non-shared) connectivity with 24/7 availability, minimum 99.97% quality of service, maximum 100ms round-trip time, no Network Address Translation, and support for all IP protocols including IPSec without filtering. The ISP must provide 16 static public IP addresses, redundant backup infrastructure, quarterly SLA performance reviews, and 7x24x365 on-site service support coordinated with the Embassy's Contracting Officer Representative. Offerors must be registered in SAM prior to submission, submit completed IRS Form W-14, provide proof of SAM registration, and complete cybersecurity supply chain risk management questionnaires. Quotations must be submitted electronically to ConakryProc@state.gov in MS-Word, Excel, or PDF format not exceeding 30MB, with documentation including SF-1449 form, pricing schedule, representations and certifications, and past performance references demonstrating relevant experience with similar international projects.
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Text version
U.S. Embassy Conakry
01/26/2026
Dear Prospective Quoter:
Subject: Request for Quotations number 19GV1026Q0006
Enclosed is a Request for Quotations (RFQ) for 20 Mbps CDC internet at the U.S Embassy. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.
The U.S. Government intends to award a contract/purchase order to the responsible company submitting acceptable offer at the lowest price. We intend to award the contract/purchase order based on initial quotation, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.
Quotations are due by February 11, 2026. No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.
Your quotation must be submitted electronically to ConakryProc@state.gov. It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the
30MB, the submission must be made in separate files and attached to separate emails with less than
30MB each.
In order for a quotation to be considered, you must also complete and submit the following: 1. SF-1449
2. Section I, Pricing
3. Section 5 Representations and Certifications
4. Additional information as required in Section 3
5. The Offeror should submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11;”]
6. Proof of SAM Registration
7. CYBERSECURITY SUPPLY CHAIN RISK MANAGEMENT (C-SCRM) C- SCRM
Questionnaire and C-SCRM Software Producer Attestation Form
Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.
Sincerely, Bradley Fribley
Contracting Officer http://www.irs.gov/w14 https://www.sam.gov/
TABLE OF CONTENTS
Section 1 - The Schedule
• SF 1449 cover sheet
• Continuation To SF-1449, RFQ Number 19GV1026Q0006, Prices, Block 23
• Continuation To SF-1449, RFQ Number 19GV1026Q0006, Schedule of Supplies/Services, Block 20
Description/Specifications/Work Statement
• Attachment 2 CYBERSECURITY SUPPLY CHAIN RISK MANAGEMENT (C-SCRM)
SOFTWARE PRODUCER ATTESTATION FORM
Section 2 - Contract Clauses
• Contract Clauses
• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12
Section 3 - Solicitation Provisions
• Solicitation Provisions
• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12
Section 4 - Evaluation Factors
• Evaluation Factors
• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12
Section 5 - Offeror Representations and Certifications
• Offeror Representations and Certifications
• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not
Prescribed in Part 12
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
1. REQUISITION NUMBER
PAGE 1 OF
2. CONTRACT NO.
3. AWARD/EFFECTIVE
DATE
4. ORDER NUMBER
5. SOLICITATION NUMBER
19GV1026Q0006
6. SOLICITATION ISSUE DATE
01/26/2026
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
Tinkiano Gaston faya
b. TELEPHONE NUMBER(No collect calls)
629000592
8. OFFER DUE DATE/ LOCAL
TIME
02/16/2026 / 10:30 AM
9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:____ % FOR:
SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS
American Embassy Republic of Guinea
Transversal 2 - N603
Conakry, Republic of Guinea
HUBZONE SMALL
BUSINESS
(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM NAICS:
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
EDWOSB
8 (A) SIZE STANDARD:
11. DELIVERY FOR FOB DESTINAT-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS 13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB RFP
15. DELIVER TO CODE 16. ADMINISTERED BY CODE
American Embassy Republic of Guinea
CODE FACILITY
CODE
18a. PAYMENT WILL BE MADE BY
American Embassy Republic of Guinea
Financial Management Officer
CODE
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN
OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK
BELOW IS CHECKED SEE ADDENDUM
19.
ITEM NO.
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
20 Mbps Internet Services for CDC office.
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED
27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN __1__ COPIES
TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET
FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT
TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.
29. AWARD OF CONTRACT: REF. _________________ OFFER DATED ____________.
YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR
CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (Type or print)
30c. DATE SIGNED
31b. NAME OF CONTRACTING OFFICER (Type or print)
31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)
PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212
19.
ITEM NO.
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED
CORRECT FOR
36. PAYMENT 37. CHECK NUMBER
PARTIAL FINAL
COMPLETE PARTIAL
FINAL
38. S/R ACCOUNT NO.
39. S/R VOUCHER NO. 40. PAID BY
41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER
41C. DATE
42b. RECEIVED AT (Location)
42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS
SECTION 1 - THE SCHEDULE
CONTINUATION TO SF-1449, RFQ NUMBERS 19GV1026Q0006- PRICES BLOCK 23
I. SCOPE OF SERVICES
The Contractor shall complete all work, including furnishing all labor, material, equipment, and services, unless otherwise specified herein, required under this contract for stated services within the time specified herein. The price listed below shall include all labor, materials, overhead, and profit. In consideration of satisfactory performance of all scheduled services required under this contract, the Contractor shall be paid a firm fixed prices for all services.
II. BASE PERIOD
The contract will be for a one-year period from the date of the contract award.
1. The Contractor shall furnish all engineering, labor, tools, equipment, materials, supplies and services to provide the required circuit as specified under Section 1, hereof:
2. Prices. In consideration of satisfactory performance of the services required under this contract, the Contractor shall be paid a firm fixed price (FFP) per month as stated in the schedule below in GNF. Carrier shall be responsible for payment end-to-end circuit billing.
2.1 VALUE ADDED TAX
VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.
2.2. The firm fixed prices are in GNF.
BASE YEAR
Contract
Line
Item # Description of Services
Number of
Months Monthly Price Total Firm-Fixed Price
OpenNet - VPN
OpenNet Plus (VPN through the Internet) at the CDC. One
(1) dedicated Internet channel at minimum 20,480 Kbps
(20Mbps) providing fault tolerance in the last mile.
HSRP protocol is required.
Initial Installation
Connectivity Installation
(Equipment and any other costs)
SUB-TOTAL
PLUS VAT (IF APPLICABLE)
GRAND TOTAL FOR BASE YEAR
OPTION YEAR 1
Item # Description of Services
Number of
Months Monthly Price Total Firm-Fixed Price
OpenNet - VPN
OpenNet Plus (VPN through the Internet) at the CDC. One
(1) dedicated Internet channel at minimum 20,480 Kbps
(20Mbps) providing fault tolerance in the last mile.
HSRP protocol is required.
SUB-TOTAL
GRAND TOTAL FOR OPTION YEAR 1
OPTION YEAR 2
Item # Description of Services
Number of
Months Monthly Price Total Firm-Fixed Price
OpenNet - VPN
OpenNet Plus (VPN through the Internet) at the CDC. One
(1) dedicated Internet channel at minimum 20,480 Kbps
(20Mbps) providing fault tolerance in the last mile.
HSRP protocol is required.
SUB-TOTAL
GRAND TOTAL FOR OPTION YEAR 2
OPTION YEAR 3
Item # Description of Services
Number of
Months Monthly Price Total Firm-Fixed Price
OpenNet - VPN
OpenNet Plus (VPN through the Internet) at the CDC. One
(1) dedicated Internet channel at minimum 20,480 Kbps
(20Mbps) providing fault tolerance in the last mile.
HSRP protocol is required.
SUB-TOTAL
GRAND TOTAL FOR OPTION YEAR 3
GRAND TOTAL CONTRACT PRICE, INCLUDING ALL OPTION YEARS
Base Period Total Price
First Option Year Total Price
Second Option Year Total Price
Third Option Year Total Price
GRAND TOTAL FIRM-FIXED PRICE
FOR BASE YEAR PLUS ALL OPTION YEARS
CONTINUATION TO SF-1449, RFQ NUMBER 19GV1025Q0008
SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20
DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
I. SCOPE OF WORK
The purpose of this firm fixed price purchase order is to obtain VPN, Internet Services, and
Circuitry for the CDC
The local Telecommunication’s Internet Service Provider (ISP) contracting firm must provide internet services and dedicated leased line channels and circuitry for connecting CDC and remote Annex locations data links as shown below in this technical paper.
STATEMENT OF WORK (SOW)
CDC Guinea Internet Service Provider (ISP) Requirement
1. Background and Need – The Centers for Disease Control and Prevention (CDC) Guinea requires internet connectivity to establish standard CDC information technology infrastructure for their country office of approximately 6 personnel at the US Embassy compound in Conakry, Guinea. CDC Guinea seeks a dedicated internet connection to serve as its primary data connection.
2. Project Objective – The intent of this SOW is to provide CDC Guinea with a dedicated fiber symmetrical internet data circuit which would allow access to CDC cloud-based services, tools, and resources such as Microsoft Office 365 suite of services, CDC Intranet, administrative systems, analytical data processing tools ,the Internet and remote technical access support from our CDC Headquarter (HQ) offices in the United States. This will improve productivity for CDC employees that need to work closely with CDC staff at the Embassy office, HQ staff, other government agencies, implementing partners and general internet research related to work operations.
3. Scope of Work – The selected contractor will conduct an appropriate number of comprehensive technical meetings and site surveys with the appropriate CDC Guinea IT
Representative to develop a comprehensive, detailed, and budgeted cost analysis of delivering a turnkey solution that addresses each technical requirement in C.4 which directly meets the project objectives
4. Technical Requirements
This requirement will require a detailed site survey by potential vendors to provide a dedicated non-shared symmetrical internet data link over fiber that will terminate directly into CDC Guinea infrastructure located in the US Embassy office server room. Provide a detailed cost proposal for 20Mbs of fiber including redundancy, failover procedures, and customer support
• The proposal should include the initial contract startup cost for the base year and cost for the following
- First Option Year – Total Price
- Second Option Year – Total Price
- Third Option Year – Total Price
- NOTE: It is desired that each option year factor in cost reduction based on market bandwidth cost
• Provide 4 static public IP addresses for inter-office configuration of the ISP service to our headquarters office
• ISP would provide all necessary equipment for the establishment and functioning of the link as well as the connection of customer equipment via an Ethernet 10/100/1000Base T interface E and/or fiber. ISP Availability: "Always on"
• ISP connection shall NOT use Network Address Translation (NAT). ISP shall permit all
IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies
• Unfiltered access to the Internet is required without any firewall blocking. ISP shall permit installation of customer VPN encryption devices on circuit
• ISP shall permit Ping and trace route traffic from network monitoring devices on designated public IP addresses
• Provide the CDC Representative with Tracerouting data showing the most reliable data path from CDC Guinea demark point to the US mainland
• Conduct site survey to determine demark point and server room termination point
• Provide a Service Level Agreement (SLA) to include service details and deliverables after award of contract. Include in the SLA a scheduled quarterly review of performance and adherence to the said SLA between both parties
• Provide a work plan outlining the steps to complete delivery of service
• NOTE: The United States government does not allow Huawei or ZTE (Chinese) networking equipment on its “internal” network. The vendor is reminded of this restriction and should not include any of these products
C.5 Reporting Schedule – The selected contractor shall report directly to the designated CDC
Guinea IT representative for analysis of the proposal, clarifying the requirements of the SOW, equipment specifications and selection prior to installation. Throughout the duration of the project the contractor shall communicate on a regular basis with the designated representative about the status of the project, any projected delays or issues that might require changes or modifications.
Contractor performance criteria will be based on:
o Contractor adherence to the SOW o Technical drawings illustrating design specifications and adherence to standards should be specified o Observance of professional standards in products and installation
C.6 Furnished Property
The selected contractor shall communicate with the designated representative regarding any equipment that is specialized or needs to be provided by CDC Guinea if any. The representative will decide on the specifications, quantity, quality, and cost that is acceptable and coordinate the procurement and delivery of needed equipment
C.7 References
Each contractor bidding on this contract will provide a company profile that highlights similar work completed successfully
C.8 Deliverables
Once a contractor is selected and an agreed upon project timeline is confirmed, the selected contractor should provide a detailed SOW including all timelines for all requirements.
C.9 Special Considerations – N/A
THIS IS THE LIST OF REQUIRED SERVICES:
SERVICE: OpenNet-VPN
NAME: OpenNet Plus (VPN through the Internet) at the CDC
DESCRIPTION: One (1) dedicated Internet channel at minimum (20Mbps) providing fault tolerance in the last mile. HSRP protocol is required.
TYPE OF
SERVICE:
Dedicated Internet Channel
LOCATION: CDC/CONAKRY, GUINEA
THE PROVIDED INTERNET SERVICE SHALL COMPLY WITH THE FOLLOWING
REQUIREMENTS:
Internet Services Quality
Internet Service Provider (ISP) shall provide dedicated (not shared or bundled) leased channel high-speed access to the Internet; data transport media must be fiber optic, terrestrial connectivity. Twenty-four (24) hours uplink. Post Internet Service Provider (ISP) connection must be "always on" with unlimited usage and must not require the installation of any custom software on the client side.
Internet Service Provider (ISP) digital bandwidth is the amount or volume of data that may be sent through the channel, measured in kilobits per second (Kbps), without distortion. Required
Bandwidth connection is defined in each service description.
For Internet Services the Internet Service Provider (ISP) must guarantee full contracted bandwidth availability 24X7X365 from the originator side to the ISP’s internet gateway.
Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio must be 1/1.
Internet Service or data service transmission from the originating information server towards an end server is referred to as downstream; and a transmission from an end user towards the remote server is referred as upstream; Post Internet Service Provider (ISP) Contention Ratio
(downstream / upstream) must be 1:1 /1:1.
Internet Service Provider (ISP) must provide excellent Quality of Service (QOS) for the connection, that represents the level of consistent download capacity provided, must be the higher QOS percentage possible but, at minimum, greater than 99.97% or the highest possible quality of service connection reaching 100%.
Internet Service Provider (ISP) connection must NOT, repeat, NOT use Network Address
Translation (NAT).
Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time in milliseconds
(ms) time to send a small data packet and obtain a reply back; must be the faster than 100ms for the Round-Trip Time (RTT) for internet service. Also, RTT must be faster than 7ms for local data services (for instance: point-to-point channels or web pages accessed through the
GUINEAN Network Access Point (NAP).
Internet Service Provider (ISP) must permit the transit of all Internet Protocol (IP) protocols
(especially IPSec), including but not limited to, User Datagram Protocol (UDP), Transmission
Control Protocol (TCP), and IPSEC to transit without filters or proxies. Unfiltered access to the
Internet is required without ISP firewall blocking. Filters or sniffers must not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, restrictions, or proxies, they must be identified, and removed prior lease line circuit installation.
Internet Service Provider (ISP) must permit installation of Customer VPN encryption devices on circuit.
Internet Service Provider (ISP) must provide detailed network topology map that shows all possible paths ISP use for the internet traffic between ISP hub in CONAKRY and the ISP hub in
United States of America (USA).
Internet Service Provider (ISP) must have redundancy in the Internet backbone between
GUINEA and USA. For instance, If NAP of the host country’s backbone fails, NAP Americas, NAP Sprint, or any other alternate backbone paths shall be available.
Internet Service Provider (ISP) must provide fault-tolerance Fiber Optic connectivity to the very end at the CDC/CONAKRY compound Telecommunications Service Entrance Facilities (TSEF)
Room.
Network Identification
Internet Service Provider (ISP) must provide a block of sixteen (16) public internet IP addresses on a single subnet for Internet services.
Internet Service Provider (ISP) must provide IP addresses used to identify the single subnet address in Classless Inter-Domain Routing address specification (Network IP address / 28) or, equivalently, its subnet mask 255.255.255.240, and ISP Gateway IP addresses (virtual IP addresses).
Internet Service Provider (ISP) must provide a block of sixteen (32) public internet IP addresses on a single subnet for Internet services.
address in Classless Inter-Domain Routing address specification (Network IP address / 28) or, equivalently, its subnet mask 255.255.255.240, and ISP Gateway IP addresses (virtual IP addresses).
Network Devices
The network devices shall comply with the following characteristics:
Internet Service Provider (ISP) must permit ping and trace route traffic from 169.252.0.0/16 and
169.253.0.0/16 to the ISP connection RJ45 10/100BaseT router interface which terminates
Customer VPN encryption device.
Services provided by the Internet Service Provider (ISP) must be delivered with RJ-45 interface connectors with a 10/100baseT interface.
Internet Service Provider (ISP) must provide routers and Data media converters or transmission devices in all cases.
Power standard sources must be dual voltage (110v/60hz and 220v/50hz)
Devices must be Rack mountable in a standard Commercial off-the-shelf (COTS) rack.
One separate or individual physical interface connector is required per service.
Service Support and Contingencies
The awarded ISP must warrant service support 7X24X365.
The vendor must warrant service support on site if necessary 7X24X365, services must be coordinated directly with Embassy’s Contracting Office Representative (COR) or Information
Technology (IT) representative from the Embassy Information Systems Center (ISC).
Expected service availability and reliability must be at minimum 99.97%.
The Contractor shall install a redundant cable or Fiber Optic infrastructure known as backup line with channel state inspection mechanism, in order to verify service connectivity and provide immediate lease line backup connectivity services to the Embassy/Consulate.
The awarded ISP must have direct connection capability with major United States of America
(U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternative line channels or backups in case of main Internet path malfunctioning.
The awarded ISP must provide on line web access data traffic analysis graphs capabilities.
Graphs must be updated on a daily basis. Graphs must retain traffic history behavior for at least one year.
The awarded ISP must provide a central Information Technology (IT) point of contact (POC) in order to promptly coordinate technical issues during the initial installation process.
SERVICE: DIN – CDC – Agencies
NAME: Dedicated Internet Network for all U.S. Mission’s Agencies at the
CDC
DESCRIPTION: One (1) dedicated Internet channel at minimum (20Mbps)
TYPE OF
SERVICE:
Dedicated Internet Channel
LOCATION: CDC CONAKRY/GUINEA
ALL PROVIDED INTERNET SERVICES AND DATA POINT-TO-POINT CONNECTIONS
MUST COMPLY WITH THE FOLLOWING REQUIREMENTS (EXCEPT WHEN
SPECIFIED):
Internet Services Quality
Internet Service Provider (ISP) must provide dedicated leased channel high-speed access to the
Internet; data transport media must be fiber optic. Twenty-four (24) hours uplink. Post Internet
Service Provider (ISP) connection must be "always on", and must not require the installation of any custom software on the client side.
Internet Service Provider (ISP) digital bandwidth is the amount or volume of data that may be sent through the channel, measured in kilobits per second (Kbps), without distortion. Required
Bandwidth connection is defined in each service description.
bandwidth availability 24X7X365 from the originator side to the ISP’s internet gateway.
Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio must be 1/1.
Internet Service or data service transmission from the originating information server towards an end server is referred to as downstream; and a transmission from an end user towards the remote server is referred as upstream; Post Internet Service Provider (ISP) Contention Ratio
(downstream / upstream) must be 1:1 /1:1.
Internet Service Provider (ISP) must provide excellent Quality of Service (QOS) for the connection, that represents the level of consistent download capacity provided, must be the higher QOS percentage possible but, at minimum, greater than 99.97% or the highest possible quality of service connection reaching 100%.
Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time in milliseconds
(ms) time to send a small data packet and obtain a reply back; must be the faster than 100ms for the Round-Trip Time (RTT) for internet service. Also, RTT must be faster than 7ms for local data services (for instance: point-to-point channels or web pages accessed through the Network
Access Point (NAP).
Internet Service Provider (ISP) must permit the transit of all Internet Protocol (IP) protocols
(especially IPSec), all User Datagram Protocol (UDP) protocols, and all Transmission Control
Protocol (TCP) protocol. Filters or sniffers must not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, restrictions, or proxies, they must be identified, and removed prior lease line circuit installation.
Internet Service Provider (ISP) must provide detailed network topology map that shows all possible paths ISP use for the internet traffic between ISP hub in CONAKRY and the ISP hub in the USA.
Internet Service Provider (ISP) must have redundancy in the internet backbone between
GUINEA and USA. For instance, If NAP GUINEA backbone fails, NAP Americas, or any other alternate backbone paths shall be available.
ISP must provide Fiber Optic connectivity to the very end at the CDC, CONAKRY compound
Telecommunications Service Entrance Facilities (TSEF) Room.
Internet Service Provider (ISP) connection must provide a block of one hundred twenty-eight
(128) static IP Addresses on a single subnet.
address in Classless Inter-Domain Routing address specification (Network IP address / 25) or, equivalently, its subnet mask 255.255.255.128, and ISP Gateway IP address.
Services provided by the Internet Service Provider (ISP) must be delivered with RJ-45 interface connectors with a 10/100baseT interface.
Internet Service Provider (ISP) must provide router(s) and Data media converters or transmission
Power standard sources must be dual voltage (110v/60hz and 220v/50hz).
coordinated directly with Embassy’s Contracting Office Representative (COR) or Information
Technology (IT) representative from the Embassy Information Systems Center (ISC).
The awarded vendor must install a redundant cable or Fiber Optic infrastructure known as backup line with channel state inspection mechanism, in order to verify service connectivity and provide immediate lease line backup connectivity services to the Embassy/Consulate.
The awarded ISP must have direct connection capability with major United States of America
(U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternative line channels or backups in case of main Internet path malfunctioning.
The awarded ISP must provide on line web access data traffic analysis graphs capabilities.
Graphs must be updated on a daily basis. Graphs must retain traffic history behavior for at least one year.
The awarded ISP must provide a central Information Technology (IT) point of contact (POC) in order to promptly coordinate technical issues during the initial installation process.
SERVICE: OpenNet: CDC CONAKRY, GUINEA
NAME: OpenNet Plus at the CDC CONAKRY
DESCRIPTION: One (1) dedicated data channel point-to-point between the CDC and the
CDC branch office in CONAKRY, GUINEA; digital bandwidth must be a minimum of 20 MBPS
TYPE OF
SERVICE:
Point-to-Point / Clear channel
LOCATION: Site A: CDC CONAKRY, GUINEA
Site B: CDC branch office in CONAKRY, GUINEA.
THE PROVIDED INTERNET SERVICE AND DATA POINT-TO-POINT
CONNECTIONS MUST COMPLY WITH THE FOLLOWING REQUIREMENTS:
Internet Services Quality
Internet Service Provider (ISP) must provide dedicated leased Point-to-Point / Clear channel; data transport media must be fiber optic. Twenty-four (24) hours uplink. Post
Internet Service Provider (ISP) connection must be "always on", and must not require the installation of any custom software on the client side.
Internet Service Provider (ISP) digital bandwidth is the amount or volume of data that may be sent through the channel, measured in kilobits per second (Kbps), without distortion. Required Bandwidth connection is defined in each service description.
bandwidth availability 24X7X365 from the originator side to the ISP’s gateway.
Bandwidth sharing between other non-Embassy customers is not allowed. Connection
Ratio must be 1/1.
Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time in milliseconds (ms) time to send a small data packet and obtain a reply back; must be the faster than 100ms for the Round-Trip Time (RTT) for internet service. Also, RTT must be faster than 7ms for local data services.
Internet Service Provider (ISP) must permit the transit of all Internet Protocol (IP) protocols (especially IPSec), all User Datagram Protocol (UDP) protocols, and all
Transmission Control Protocol (TCP) protocol. Filters or sniffers must not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, restrictions, or proxies, they must be identified, and removed prior lease line circuit installation.
Internet Service Provider (ISP) must have redundancy in the internet backbone between
CDC and CDC branch office in CONAKRY, GUINEA.
Internet Service Provider (ISP) must provide Fiber Optic connectivity to the very end at the CDC compound Telecommunications Service Entrance Facilities (TSEF) Room.
Services provided by the Internet Service Provider (ISP) must be delivered with RJ-45 interface connectors with a 10/100baseT interface.
Internet Service Provider (ISP) must provide all data media converters or transmission
Power standard sources must be dual voltage (110v/60hz and 220v/50hz).
No router is required.
coordinated directly with Embassy’s Contracting Office Representative (COR) or
Information Technology (IT) representative from the Embassy Information Systems
Center (ISC).
The awarded ISP must provide on line web access data traffic analysis graphs capabilities. Graphs must be updated on a daily basis. Graphs must retain traffic history behavior for at least one year.
The awarded ISP must provide a central Information Technology (IT) point of contact
(POC) in order to promptly coordinate technical issues during the initial installation process.
SERVICE: Internet – CDC CONAKRY, GUINEA
NAME: Dedicated Internet Chanel for CDC.
DESCRIPTION: One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 20 Mbps.
TYPE OF SERVICES: Dedicated Internet Channel
LOCATION: CDC CONAKRY, GUINEA
II. GENERAL:
The Department of State has a requirement for one full period, full duplex, clear channels, and digital circuits capable of supporting synchronous traffic of 10 Mbps, between the Main
Distribution Frame [MDF] of _______________________________________ and the Main
Distribution Frame (MDF) ____________________________________. For clear channel circuits, they shall be completely transparent to ____ kbps data, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment. The circuit shall be supplied for the transmission of a multiplexed aggregate bit stream for telegraphic and data signals.
The Department of State has a requirement for one full period, full duplex, clear channels, digital circuits and Internet leased lines capable of supporting synchronous traffic. For clear channel circuits, they shall be completely transparent, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment. The circuit shall be supplied for the transmission of a multiplexed aggregate bit stream for telegraphic and data signals.
Commented [FK1]: Another placeholder: "and the Main
Distribution Frame (MDF) ____________________________________" - requires completion
The Department of State reserves the right to increase or decrease this digital circuit bandwidth requirement from no less than 64 kbps and up to 25 Mb within 30 days written notice to the
Contractor. The desired intervals for circuit bandwidth are as follows: 64kbps, 256kbps, 512kbps, 1Mb, 2Mb, 4Mb, 6Mb, 8Mb, 10Mb, and 25Mbps. The Contractor is to provide fractional T-1 fixed cost pricing for this increase or decrease of digital service. The availability of this circuit shall not be less than 99.7 percent per month over the period of the contract.
B. This digital service shall be via whatever facilities are available to the Contractor.
NOTE: Double satellite hops are not acceptable. The service shall be for the exclusive use of the Department of State, 24-hours per day, 7 days per week, and 52 weeks per year. No on-premise satellite ground station will be considered for this circuit.
These digital services shall be via Optic Fiber. The service shall be for the exclusive use of the
Department of State, 24-hours per day, 7 days per week, and 52 weeks per year.
C. The Contractor shall coordinate the service and shall be responsible for the technical sufficiency of the circuit, including services necessary to establish, operate, and restore the circuit. Except for modems and terminal equipment furnished by the Government, the
Contractor shall provide all equipment, materials, and supplies required to provide the service which includes the Data Service Unit (DSU) configured with Data Communications Equipment
(DCE) interface. If required, signal element timing shall be provided by the Contractor’s facility.
D. The Contractor shall provide sufficient technical support to ensure uninterrupted end-to-end service between such terminal points as are covered in this contract. The
Contractor shall provide, properly adjust, and maintain the circuit for continuous Department of
State use. The Contractor shall ensure that the circuit complies with service changes, additions, or deletions as required under this contract.
E. The Department of State will file a request with the National Communications System
(NCS) for the assignment of a restoration priority immediately upon acceptance and activation of this circuit.
F. The circuit shall be completely transparent to the 1.544 mbps data, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment.
The circuit shall be supplied for the transmission of a multiplexed aggregate bit stream for telegraphic and data signals. All other characteristics will be in accordance with International
Telegraph and Telephone Consultative Committee (CCITT) specifications.
G. The Contractor shall supply a Data Service Unit(s) (DSUs) configured with a Data
Communications Equipment (DCE) interface. Signal element timing shall be provided as follows: (1) timing to the American Embassy will be provided by the Contractor’s facility.
H. The Contractor shall use the following for interface standards:
OVERSEAS: RS-530 electrical/mechanical where available, or RS-422 electrical interface and
RS-449 mechanical interface will be required between the DSU/CSU and the Department of
State furnished equipment located at the CDC CONAKRY, GUINEA.
NOTE: Where applicable for digital service and for information purposes:
I. Services. This is a firm fixed-price contract for the lease of one full period, full duplex, clear channels, digital circuits and internet leased lines capable of supporting synchronous traffic.
For the clear channel circuits, they shall be completely transparent to 2,048 kbps data or different if specified on the service requirements, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment.
J. Bit Error Rate Test (BERT) The bit error rate (BER) for the service shall not be greater than 1 in 10 to the 6 bits for 99.7% of the time, for all time.
K. Acceptable Level of Performance. The Standard of Performance (SP) for this contract is 99.7% percent availability per month (100 percent less 0.3 percent each month for corrective and preventive maintenance).
L. Inspection and Acceptance. Unless specified in the Contract, the Government shall require a period not to exceed 24 hours in order to perform testing to determine acceptance of the required circuit under Section C. The U.S. destination point or the U.S. foreign post shall conduct the testing.
M. Term of Contract: The required circuits shall be installed and delivered to the
Destination Point on or before 60 Days after Contract Award. Upon successful installation and acceptance by the Government of the required circuit under Section C, the Contractor shall be provided, in writing, notice to proceed and shall provide contractual services for a twelve (12) month period, commencing on the date specified in the notice to proceed.
N. The Contractor agrees that the work and services set forth in this contract shall be performed during the period commencing the effective date of this contract and shall continue through the end of the twelve month period of service (CLIN 1 through 8), excluding the exercise of any option.
O. Option CLINs, e.g. 0004 through 012, if exercised, as reflected in Section 1, shall be for
Twelve (12) months each, commencing at the expiration of the previous period of performance or a negotiated period.
P. An Invoice, suitable for payment, shall contain, but not limited to, the following information:
1. Name of Contractor.
2. Date of Invoice.
3. Original Invoice Number (Consecutive numbers);
4. Contract number.
5. Task or Delivery Order number, as applicable.
6. Government Specific Accounting and Appropriation Data (Funding Cite.)
(Example: 19X0113-2015-X75041-180100-5327-2332);
7. Contract Line-Item Number (CLIN) of item or service provided.
8. Description of the item, or service actually provided.
9. Period of performance of service or date item is provided.
10. Block/Space reserved for COR acceptance signature and date.
11. Signature, Name and Phone number of Company representative authorized to sign invoices.
12. Remit to address
13. Name, phone number and Mailing address to whom any disputed invoices should be addressed.
14. Credits with explanation and period covered.
Failure to submit Invoices which do not identify this information shall be returned without payment to the Contractor for correction.
Q. The circuit described above is exempt, under Article 34 of the Vienna Convention on
Diplomatic Relations, from the Special Access Surcharges or foreign taxes, including Value
Added Taxes.
R. Authorized Instruction to Contractor
a. No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act. The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.
b. Contracting Officer’s Representative (COR): The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter. The COR shall not be authorized to issue change orders or adjustments.
Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.
S. Government-Furnished Equipment (GFE):
T. Release of Information
1. The Contractor’s organization shall clear with the Information Office listed below any public release of information on this contract. This information includes news stories, articles, sales literature, advertisements, radio-TV spots, etc.
2. The request for public release of information should be addressed to:
Conakryproc@state.gov
3. Limited Use of Data and Information. Performance of this contract may require the Contractor to access and use data and information proprietary to the Government agency or agency personnel, or which is of such a nature that its dissemination or use, other than in performance of this contract would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge or release data or information developed or obtained in performance of this contract, until made public by the Government, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor will not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as required in the performance of this contract. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no costs to the Government between the Contractor and the data owner provides for greater rights to the Contractor.
U. Circuit Downtime and Credits
Credits shall be assessed against the Contractor in those instances where the circuit during any given month or year that fail to achieve and sustain the minimum acceptance standards stated above.
1. Definitions:
Circuit Availability Acceptance Level: Yearly Circuit Availability Acceptance Level is computed by 365 calendar days times 24 (hours per day) times 99.7% acceptance level equals
8,716.20 hours annum. (365 x 24 = 8760 x 99.7% = 8,733.72). Monthly Circuit Availability is computed by the calendar days per month times 24 (hours per day) times 99.7% acceptance level
(example: 31 x 24 = 744 x 99.7% = 741.76).
Downtime: That period of time when the circuit becomes non-operational or unusable for communication or transfer of data or failures to meet the minimum acceptance standards. The maximum cumulative Annual downtime that shall be acceptable for corrective or preventative maintenance is 26.28 hours (8760 x .3%). The maximum cumulative Monthly downtime that shall be acceptable for corrective or preventative maintenance shall be .3% of the total available hours for the month (example: 31 x 24 = 744 x .3% = 2.23 hours).
Period of Downtime: Downtime shall commence at the time first attempt for contact is made by the Government (or its representative) to the Contractor’s Point of Contact and shall be annotated on the Remedy Ticket and shall continue until the circuit is returned into Service by the Government.
Downtime Credits: Monetary value returned to the Government for failure to meet the
Circuit availability requirements. Downtime Credits shall be assessed based on cumulative downtime time with the minimum assessment being one hour. Downtime credit shall be equal to the hourly or daily rate (as applicable) as identified in the schedule in Section B. There are two
(2) situations when circuit Downtime Credits can be accumulated:
1) Below Availability Level,
2) Extended Downtime.
2. Credit for Circuit Downtime by Situation
Below Availability Level: If the downtime accumulated for a circuit adds up to 26.28
(8760 x 0.3%) cumulative hours or more during any one contract year (365 calendar days) or depending on the number of hours for the month (example 744 x .3%) cumulative hours per month (example: 31 calendar day month) the Contractor shall grant a hourly credit to the
Government for each hour of downtime. Each additional one-hour increment or portion thereof will be assessed as an additional hour.
Extended Downtime Credit(s): Cumulative time of more than 18 hours but not greater than 24 hours for any one outage shall be assessed at a daily rate. Any increment of 24 hours beyond the initial 24 hours of any one outage shall be assessed at the standards for the hourly rate up to 12 hours, however between 12 and 24 hours the credit shall be assessed at the daily rate.
3. Exceptions to Cumulating of Downtime
Cumulating of circuit downtime shall include all unscheduled downtime deemed to be the responsibility of the Contractor, with the following exceptions:
a. When the failure to perform arises out of causes beyond the control and without the fault or negligence of the Contractor or Sub-contractor as defined in the Termination for Default clause in Section I of this contract.
b. Malfunction of equipment, frequency fading and interference, errors of commission and/or omission by the Contractor or Sub-contractor, and commercial power surges or failures are considered to be normal hazards of the industry and therefore do not qualify as causes beyond the control of the Contractor or Sub-contractor. The Contractor shall be charged with credits for all reported outages determined “no trouble found” or “came clear while testing” but which exceed 45 minutes.
The Contracting Officer shall make final determination as to whether downtime is the responsibility of the Contractor. If requested by the Contracting Officer, the Contractor shall provide documentation to support claims of excusable downtime. For downtime determined to be the Contractor’s responsibility, the Contracting Officer may elect to assess a credit for each instance of non-performance.
4. Payment Reduction for Downtime Credits
When Circuit Downtime credit(s) is owed to the Government, the total number of creditable hours shall be accumulated for the month and will be deducted from the payment due the Contractor in the month they accrued.
5. Trouble Escalation Procedure
a. The Government shall refer the problem to the carrier after performing tests as prescribed in the Trouble Analysis procedure. Obtain the name of the carrier test person and a carrier ticket number; record this information on the Government’s Remedy Ticket.
b. After the trouble has been referred to the carrier for two (2) hours, recall the carrier for an update on the current trouble. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.
c. After the trouble has been referred to the carrier for four (4) hours, recall the carrier for an update on the current trouble. If the carrier’s response is not satisfactory escalate the trouble to the carrier’s management. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.
d. After the trouble has been referred to the Contractor for six (6) hours the COR shall escalate the trouble to the Contractor’s manager; also notify IRM/IMO and the Contracting Officer and the STATE IRM/ISC Office. Record the contractor’s response, the name of the individual you talked with, the Contractor ticket number, and the names of the IRM managers that were notified on the Remedy Ticket.
e. Continue to status the Contractor for the remainder of the outage or until you have received a problem resolved status.
6. Technological Refreshment
After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and Conditions –Commercial Items, paragraph (c), Changes; request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology.
The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the
Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.
Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:
a. The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.
b. The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).
c. The proposal shall discuss the impact on hardware, services, and delivery schedules. The cost of the changes not specifically addressed in the proposal shall be borne entirely by the
Contractor.
d. Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.
7. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)
This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract.
The role of the Government is to monitor quality to ensure that contract standards are achieved.
Performan…
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