RFQ 19GT5027Q0007 - Border Security IT Technical Services.pdf

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Border Security IT Technical Services
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19GT5027Q0007
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RFQ 19GT5027Q0007 – Border Security IT Technical Services

This Request for Quotation (RFQ) solicits proposals for Border Security IT Technical Services to support the U.S. Embassy in Guatemala's International and Law Enforcement (INL) section. The contract requires developing and implementing technological solutions for migration control, institutional interoperability, and biometric systems supporting the Guatemalan Institute of Migration (IGM), with a one-year base period plus one optional one-year extension. The firm fixed-price contract will be awarded to the responsible offeror whose proposal represents the best value to the Government based on technical and price factors. Quotations are due by November 30, 2026, at 17:00 hours Guatemala time, with questions due by November 19, 2026. Prospective quoters must register in the System for Award Management (SAM) prior to proposal submission and submit required documentation including SF-1449, Sections 1-3, proof of SAM registration, and evidence of business establishment in Guatemala.

The scope of work encompasses comprehensive project management, functional consolidation of the Migration Control Management System, design and implementation of the Migratory Pre-Registration module, development of mobile and desktop applications, implementation of executive and operational dashboards, API integration and optimization, infrastructure strengthening, biometric equipment testing and documentation, knowledge transfer to IGM staff, and monthly progress reporting over twelve months. Key personnel required include one Project Manager with national security technology experience and Guatemalan migration system expertise; two Software Developers (Backend/Frontend) with advanced API development, mobile application, biometric SDK integration, and database management capabilities; and one Technology Infrastructure Developer with biometric peripheral driver deployment and network performance expertise. Technical evaluation criteria include technical specifications of proposal (35%), experience with government institutions (20%), knowledge of biometrics and required equipment (35%), and relevant past projects (10%). Payment is monthly upon receipt of services at net 30 days, with invoices submitted through the Government payment portal. Value Added Tax (VAT) at 12% is excluded from CLIN rates but shall be included in invoices. The contract location is the Guatemalan International Airport and designated land border crossings, coordinated with IGM's Sub-Directorate of Technological Resources.

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U.S. Embassy Guatemala November 12, 2026

Subject: Request for Quotation number 19GT5027Q0007 – Border Security IT Technical Services

Dear Prospective Quoter:

Enclosed is a Request for Quotation (RFQ) for Border Security IT Technical Services for the U.S. Embassy in Guatemala. If you would like to submit a quotation, please complete the required portions of the attached documents, and submit your offer to: GuatemalaBids@state.gov

Please use ONLY the address provided above to send your offer. Include the name of your company and the solicitation number in the subject line of your e-mail. Offers sent to any other email addresses may not be considered valid.

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-1449

2. Section 1

3. Section 2

4. All required documents under Section 3

5. Proof of SAM Registration

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement. The guidelines for registration in SAM are also available at: https://www.fsd.gov/fsd-gov/learning-center-system.do?sysparm_system=SAM“

The U.S. Government intends to award a firm fixed price contract to the responsible company submitting a technically acceptable offer at best value to the government based on evaluation factors listed under Section 4. The U.S. Government intends to award a Contract based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The due date to submit questions for this solicitation is on November 19, 2026, by 17:00 hours. Submit your questions via email to AlburezAG@state.gov

Quotations are due by November 30, 2026, by COB 17:00 hours. You will receive an automatic response from the GuatemalaBids@state.gov inbox once your bid has successfully been received. If you do not receive this automatic response, notify us by email RuizKH@state.gov No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Email bids should not contain attachments greater than 10MB in size, or they may be refused by the system.

Quotation documents should be .pdf, .tif, or .gif files only. Please include the name of your company and the RFQ number in the subject line of your email submittal.

Sincerely, Beau P. Garrett Contracting Officer

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER

PR16354589

PAGE 1 OF 36 PAGES

2. CONTRACT NO.

3. AWARD/ EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

19GT5027Q0007

6. SOLICITATION ISSUE

DATE

11/12/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Lorena Galdamez

b. TELEPHONE NUMBER(No collect calls)

+50252058011

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY CODE GT500 10. THIS ACQUISITION IS x UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

EDWOSB EMERGING SMALL BUSINESS

AMERICAN EMBASSY GUATEMALA CITY

Boulevard Austriaco 11-51, Zona 16, ATTN: GSO -

PROCUREMENT SECTION

Guatemala

GUATEMALA SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8 (A) SIZE STANDARD:

13b. RATING11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700) 14. METHOD OF SOLICITATION

x RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

AMERICAN EMBASSY GUATEMALA CITY

Boulevard Austriaco 11-51 Zona 16, ATTN:

INL

GUATEMALA CITY

GUATEMALA

AMERICAN EMBASSY GUATEMALA CITY

Boulevard Austriaco 11-51, Zona 16, ATTN: GSO - PROCUREMENT SECTION

Guatemala

GUATEMALA

CODE FACILITY

CODE

17a. CONTRACTOR/

OFFERER

18a. PAYMENT WILL BE MADE BY

AMERICAN EMBASSY GUATEMALA CITY

1A. AVENIDA 7-41, ZONA 10, ATTN: CASHIER

GUATEMALA

GUATEMALA

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED x SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT

x 27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA x ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _ __ COPIES

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

29. AWARD OF CONTRACT: REF. _ _______________ OFFER DATED

_ __________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

31c. DATE SIGNED

AUTORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

ITEM NO. 20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO. 39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41C. DATE

42b. RECEIVED AT

42c. DATE REC’D 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SBU - CONTRACTING AND ACQUISITIONS

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

SF 1449 cover sheet Continuation To SF-1449, RFQ Number 19GT5027Q0007, Prices, Block 23 Continuation To SF-1449, RFQ Number19GT5027Q0007, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

SECTION 2 - CONTRACT CLAUSES

Contract Clauses Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

Solicitation Provisions Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 4 - EVALUATION FACTORS

Evaluation Factors Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

Offeror Representations and Certifications

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19GT5027Q0007

PRICES, BLOCK 23

I. PERFORMANCE WORK STATEMENT

The purpose of this firm fixed price contract is to develop and implement technological solutions aimed at migration control, institutional interoperability, and the security, efficiency, and traceability of migration processes in accordance with Attachment A.

The contract will be for a one-year period from the date of the contract award, with option to extend for one (1) one-year option.

QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Paragraphs

Performance Threshold

Services.

Performs all technological solutions services set forth in the scope of work.

1 thru 16 All required services are performed and no more than one customer complaint is received per month.

1. SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

2. STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions - Commercial Products and Commercial Services (NOV 2023), if any of the services exceed the standard.

3. PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant.

The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

II. PRICING

2.1 BASE YEAR

No. Description Quantity Per Unit Price (Net)

Total (Net)

1. Design, develop and implementation of the Migratory Pre- Registration module as detailed in the scope of work

12 Month

2. DBA 12 Month

* Total

2.2 FIRST OPTION YEAR

No. Description Quantity Per Unit Price (Net)

Total (Net)

1. Design, develop and implementation of the Migratory Pre- Registration module as detailed in the scope of work

12 Month

2. DBA 12 Month

* Total

2.3 GRAND TOTAL

Base Year First Option Year Total – Base plus all option Years (Net)

III. VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates. VAT shall be included in invoices submitted for payment. A VAT exemption form will be issued for 12% tax.

CONTINUATION TO SF-1449,

RFQ NUMBER 19GT5027Q0007

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Biometric Technical Services for INL Guatemala

1. Background

The Guatemalan Institute of Migration (IGM), as part of its institutional modernization and migration management strengthening efforts, needs to develop and implement technological solutions aimed at migration control, institutional interoperability, and the security, efficiency, and traceability of migration processes.

Functional components, integration interfaces, technological services, and operational prototypes developed to date constitute the technological foundation of the Migration Control Management System.

However, several components require functional consolidation, capacity expansion, border process strengthening, and infrastructure optimization to achieve sustainable, scalable institutional operations.

2. Purpose and General Objective

The purpose of this contract is to operationally consolidate the technological components of the Migration Control Management System, strengthen border control processes, and modernize IGM's institutional technological infrastructure over a twelve (12)-month period of performance, through documented and verifiable deliverables that ensure sustainability, interoperability, security, and operational continuity.

By strengthening Guatemala's migration management infrastructure as a critical first line of defense along the migration route to the United States, this project directly supports U.S. border security objectives, reduces the burden of irregular migration on U.S. land borders, and reinforces the bilateral partnership essential to a secure, orderly, and well-managed Western Hemisphere migration system.

3. Specific Objectives

The Contractor shall:

1. Design and implement the Migratory Pre-Registration module.

2. Develop and implement functional components of the Migration Control Management System for mobile devices.

3. Strengthen border control processes through digital tools for the operational management, supervision, and administration of immigration posts.

4. Implement monitoring, institutional analytics, and information visualization tools to support decision-making.

5. Integrate and optimize services and APIs (Application Program Interface).

6. Strengthening the technological infrastructure and operational continuity mechanisms of the migration control ecosystem.

7. Produce technical, functional, and administrative documentation for all implemented biometrics equipment.

8. Monitoring, integrity, consistency, and traceability of the migration system's data

4. Scope of Work

The Contractor shall provide all personnel, management, supervision, materials, equipment (except as otherwise specified as Government-furnished), and services necessary to perform the following:

Comprehensive project management for the full period of performance.

Functional consolidation of the Migration Control Management System.

Design and implementation of the Migration Pre-Registration module.

Development and implementation of administrative and operational modules for border process.

Implementation of executive, operational, and technical dashboards.

Optimization and integration of existing APIs and technological services.

Strengthening of technological infrastructure, monitoring, and operational continuity mechanisms.

Testing, deployment, and full documentation of all biometrics equipment.

Knowledge transfer to IGM institutional staff.

Submission of monthly progress reports and a final technical report.

5. Personnel Requirements (Key Personnel)

The Contractor shall provide, at a minimum, the following key personnel:

Position Quantity Primary Responsibility

Project Manager 1 Overall project coordination, supervision, risk management, and reporting

Software Developer (Backend/Frontend)

2 System development, integration, testing, and deployment

Technology Infrastructure Developer

Infrastructure strengthening, monitoring, and operational continuity

Technical team profile:

One (1) Project Manager:

Management and Architecture: Proven experience leading national security technology projects and designing hybrid architecture (public and private cloud) for border controls.

International Interoperability: Minimum one year experience in the orchestration and technical coordination with international agencies, specifically in the exchange of biometric data with the Biometric Data Sharing Partnership (BDSP) the U.S. Department of Homeland Security (DHS) and International Narcotics and Law Enforcement Section Guatemala.

Regulatory Compliance: Deep command of the legal framework of the Guatemalan Institute of Migration (IGM), including the Migration Code (Decree 44-2016).

Communication and Reporting: Strong capacity for institutional conflict resolution, architectural decision-making, and drafting executive technical reports for INL and the IGM's Sub-Directorate of Technological Resources.

Implementation of airport systems: Minimum one year experience executing projects with the Guatemalan Institute of Migration in the implementation and modernization of the migratory system at La Aurora International Airport in Guatemala.

Two (2) Software Developers (Backend and Frontend):

Fullstack Development and APIs (Application Programming Interface): Advanced command of creating an "API Pool" (Local and International alerts, biometrics management) using Node.js, Express, C#, Java, PHP and TypeScript, as well as Frontend development in React and Vue.

Mobile Development and Biometric Integration: Minimum one year experience in developing Android applications, specialized for passport scanning and RFID chip security validation. Must possess demonstrable knowledge in integrating biometric SDKs (such as FaceSDK) and specialized readers (e.g., Regula 7320 and BLE 1120M readers).

Security Peripherics and Biometrics experience: Demonstrable experience in the development and implementation of peripherals such as: Desko Penta 4X, Kojak 442, and Columbo, along with their respective development SDKs, as well as biometric data management using the Megamatcher SDK.

Databases and Interoperability: Minimum two year experience in implementing complex connectors, specifically Oracle 10g with Instant Client and Oracle 18g.

Migration Systems: Direct experience in the development and maintenance of Migration Pre-registration systems and secondary inspection systems of Guatemalan Migration Control.

One (1) Technology Infrastructure Developer:

Biometric Peripheral Drivers and SDK Deployment: Demonstrated technical experience in the configuration, integration, and deployment of device drivers and Software Development Kits (SDKs) for biometric and border-control hardware managed by the Technology Division of the Guatemalan Institute of Migration (IGM). Proven experience integrating Machine Readable Zone (MRZ) passport scanners, including the DESKO PENTA 4X, as well as biometric engines and fingerprint and facial image capture devices, including the KOJAK 4-4-2 and Columbo devices.

Network Performance and Deployment : Proven operational experience supporting migration control points and primary inspection booths at La Aurora International Airport and land border crossings. Experience monitoring and validating network performance metrics, including latency and connectivity, to support the reliable transmission of operational and biometric data between border-control workstations and backend systems.

Technical Liaison and Institutional Interoperability: Demonstrated experience serving as a technical liaison and direct point of communication among multiple stakeholders within the migration-control ecosystem, supporting technological integration and continuous operational coordination with DHS/BDSP teams and the infrastructure and technology teams of the Guatemalan Institute of Migration (IGM).

User Training: Experience supporting change management, developing deployment and operational manuals, and providing hands-on training to border-control personnel in high-pressure operational environments.

Software Delivery Management: Proven experience managing software delivery activities to ensure timely project completion and compliance with the quality, technical, and operational standards established by the Guatemalan Institute of Migration (IGM).

6. Work Methodology

Performance shall follow a phased approach emphasizing functional consolidation, evolutionary development, technological strengthening, and progressive implementation. The Contractor shall generate cumulative, verifiable, and documented partial deliverables to enable progressive validation and incorporation of operationally identified adjustments.

Performance shall proceed through the following stages:

1. Diagnosis and evaluation of existing components.

2. Identification of functional and technical gaps.

3. Development planning and prioritization.

4. Development and functional consolidation.

5. Integration of technological components and services.

6. Implementation of institutional monitoring and analytical tools.

7. Optimization of technological infrastructure and operational continuity.

8. Functional, technical, and operational testing.

9. Progressive deployment of components.

10. Technical, functional, and administrative documentation.

11. Knowledge transfer and institutional capacity building.

12. Closing and consolidation of results.

The Contractor shall maintain continuous coordination with IGM's technical and operational areas throughout performance to ensure alignment with institutional needs and migration/border control process requirements.

7. Deliverables

7.1 Final Products

1. Migratory Pre-Registration Module – Operational Version, including completion of pending functionalities, entry/exit validation rules, and integration/deployment of existing APIs into test environments.

2. Migration Control System – Migratory Movement Registration Module (Mobile and Desktop) – Operational Version, including pre-registration integration, biometric elements, alert integration, improved frontend/backend, and entry/exit rules per national regulations.

3. Migration Control System – Administrative and Border Management Module, including catalogs for migratory posts, borders, users, roles, post configuration, and operational parameters.

4. Administrative and Operational Dashboard (Executive, Operational, and Technical versions), including at minimum:

o Executive: daily income/expenditures, migratory flow by post, nationalities, detected alerts, historical trends, monthly/annual comparisons, top 10 immigration posts, institutional management indicators.

o Operational: flow by border/lane, alerts by border post, attention times by border, border post ranking.

o Technical: API consumption, errors, availability, critical events.

5. API Portfolio Integration and Optimization, including optimization, security, versioning, and monitoring.

6. Infrastructure Strengthening and Operational Continuity Package, including monitoring, performance tuning, high availability, deployment automation, and backup/recovery.

8. Monthly Reporting Requirement

The Contractor shall submit a Monthly Technical Progress Report documenting activities performed, products generated, risks identified, mitigation actions taken, and the degree of compliance with established objectives. This report constitutes the formal deliverable for each period and is a condition precedent to payment recognition for that period.

9. Deliverable and Payment Schedule

Month Deliverable Main Activities

1 Institutional Diagnostic and Assessment Report

Diagnosis and assessment of existing technological components (software, APIs, infrastructure, and peripherals) developed in prior phases.

2 Functional and Technical Gaps Identification Document

Identification of functional gaps and technical debt in the Pre-Registration, Migration Control, API, and infrastructure modules.

3 Development and Prioritization Plan

Development planning and prioritization; definition of the institutional backlog and functional consolidation schedule.

4 Development and Functional Consolidation Report

Development and functional consolidation of priority components of the Migration Control Management System.

5 Component and Service Integration Report

Integration of technological components, services, and APIs developed in prior phases and during the current period.

6 Implementation of Monitoring and Institutional Analytics Tools

Implementation of executive, operational, and technical dashboards, and institutional analytics tools to support decision-making.

7 Infrastructure Optimization and Operational Continuity Report

Strengthening of technological infrastructure;

implementation of high-availability, backup, and operational continuity mechanisms.

8 Functional, Technical, and Operational Testing Report

Execution of functional, technical, load, recovery, and stability testing on software and infrastructure components.

9 Progressive Component Deployment Report

Progressive deployment of the Pre-Registration, Migration Control (mobile and desktop), and Administrative and Border Management modules into the production environment.

10 Technical, Functional, and Administrative Documentation

Preparation of complete technical, functional, and administrative documentation for all implemented components.

Month Deliverable Main Activities

11 Knowledge Transfer and Capacity-Building Report

Knowledge transfer and training to IGM institutional staff on the implemented systems.

12 Final Closeout and Results Consolidation Report

Project closeout, consolidation of results, final delivery of products and documentation, and issuance of the Certificate of Receipt (Acta de Recepción) by IGM.

10. Government/Institutional Furnished Information and Property

IGM will provide the Contractor with access to existing system documentation, source code, APIs, and infrastructure environments developed under prior interventions, as necessary for the Contractor to perform the consolidation and integration work described herein.

11. Inspection, Acceptance, and Supervision

Technical supervision shall be conducted by the COR (Contracting Officer Representative) who will coordinate with IGM's Sub-Directorate of Technological Resources, who shall validate:

Technical quality of deliverables;

Consistency with the defined scope; and Completeness of associated documentation.

For final acceptance, IGM shall concur with receipt of products.

12. Intellectual Property Rights

All source code, technical documentation, and products developed under this contract shall be the exclusive property of the Guatemalan Institute of Migration (IGM). The Contractor shall not use, reproduce, or share any such deliverables outside the scope of this contract without prior written authorization from IGM.

13. Security and Confidentiality

Given the sensitive nature of migration control data (including biometric information), the Contractor shall implement appropriate data protection, confidentiality, and cybersecurity safeguards throughout the period of performance, consistent with applicable Guatemalan law and IGM institutional security policies.

14. Period of Performance

The period of performance for this contract is for one year with option to extend it for an additional period of one year. The Embassy will conduct an annual performance review and reserves the right to continue, request adjustments to, or discontinue services based on the results of that review.

15. Payment Terms

Payment terms are net 30 days. Payments will be made on a monthly basis, after services have been received.

INVOICE AND PAYMENT PROCESS:

Bill to:

Sección de Asuntos Narcóticos de la Embajada de los Estados Unidos de América Boulevard Austriaco 11-51, Zona 16 Nit 6358562-6

INVOICE MUST BE SUBMITTED THROUGH THE PAYMENT PORTAL.

*You must attach in PDF format the EFT form to verify that your bank information for payment process is correct.

*Access to the portal can be requested at:

https://mygrants.servicenowservices.com/mygrants to create an account.

*Click the Create an Account button to open the Choose your Account Type pop-up.

*Click the Create a mylLMS Vendor Account button to open the Account Request Form.

*Click the Please Select Your Language drop-down to choose a language for the account. Users can update their preferred language at any time. Click Next.

*Fill out the “Account Request Form”. On the Embassy field you must select GUATEMALA. Click the Submit button.

*The U.S. Embassy Guatemala will approve the account and you will receive a confirmation email.

*The vendor will search their in box for an email from noreply@seicam.state.gov for the Welcome to Department of State ICAM (SE-ICAM), Activate Your Account! email and follow the steps to create their Okta accounts.

*Scroll to the bottom of the email and click on the Activate SE-ICAM Account button in the activation email to open the Set Up Security Methods page. Click on the Set-Up button under the Password section to create a password for the Okta. Create a password that meets the password requirements (12 characters that do not include the name of the provider, neither the username, nor the name of the person making the registration) and re-enter the password.

*Click the Set-Up button under the Okta Verify section to open instructions to download and set up the Okta Verify app. You must configure Okta Verify, sync the telephone number and select a security question.

*Click on the MyGrants button to sign into the Okta account and access the system.

*Review the Rules of Behavior and click the Agree button to go to the homepage.

*Attachments shall be legible and in PDF format only.

*The name of the file shall not have more than 40 characters.

*Invoice must include clear and complete description of items and/or services as described in this Purchase Order, including period of service, if applicable.

*Please make sure that the registered email in your account has the capacity to receive notifications.

*All notifications related with the invoice acceptance or any payment notifications, Will be sent to the registered email in your account.

*In chase of specific questions to create your account, you can submit an email to GTMDBO@state.gov

IMPORTANT ACCOUNT REMINDER

Keep Your Payment Portal Account Active Log in regularly: Access your account periodically to keep it active.

Monitor your email: You will receive an email notification before your account becomes inactive, giving you an opportunity to log in and maintain access.

Avoid access delays: If your account becomes inactive, reactivating your access may take approximately 5–7 business days.

*The IVA form, when applicable, must be downloaded through the virtual agency SAT, https://portal.sat.gob.gt/portal. To access you must login to your virtual agency, in the menu “Servicios” search for the electronic invoice module, select “Consultar DTE”, fill out the required fields, search and you will be able to access the IVA form document.

INVOICES ARE SUBJECT TO REJECTION IF ANY OF THE PREVIOUS REQUIREMENTS ARE

MISSING.

For payment inquiries, please contact the FMO Section by email to GTMDBO@state.gov

16. Place of Performance

Work shall be performed at the International and Law Enforcement (INL Guatemala) Office located at the Guatemalan International Airport and required Guatemalan land borders, as coordinated with and approved by IGM's Sub-Directorate of Technological Resources. On-site visits to designated land borders for supervision, coordination, training, and testing activities as specified in the work plan.

SENSITIVE BUT UNCLASSIFIED

SECTION 2 - CONTRACT CLAUSES

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at Revolutionary FAR Overhaul | Acquisition.GOV. The FAR clauses shown herein reflect the current Revolutionary Far Overhaul updates and deviations as shown in the link provided.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Bing or Yahoo) to obtain the latest location of the most current FAR and the Revolutionary FAR Overhaul clauses denoted herein as “DEVIATIONS”.

52.203-6 Restrictions on Subcontractor Sales to the Government (JUN 2020)

52.203-6 Restrictions on Subcontractor Sales to the Government with ALT 1 (NOV 2021)

52.203-17 Contractor Employee Whistleblower Rights (NOV 2023)

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017)

52.204-9 Personal Identity Verification of Contractor Personnel (JAN 2011)

52.204-13 System for Award Management Maintenance (Deviation JAN 2026)

52.204-13 System for Award Management Maintenance with ALT I

52.204-91 Contractor Identification (Deviation NOV 2025)

52.209-6 Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Deviation JAN 2026)

52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Deviation JAN 2026)

52.212-4 Contract Terms and Conditions—Commercial Products and Commercial Services (Deviation JAN 2026)

52.222-50 Combating Trafficking in Persons (Deviation JAN 2026)

52.222-50 Combating Trafficking in Persons with Alt I (Deviation JAN 2026)

52.223-9 Estimate of Percentage of Recovered Material Content for EPA–Designated Items

52.224-3 Privacy Training (JAN 2017)

52.226-8 Encouraging Contractor Policies To Ban Text Messaging While Driving (MAY 2024)

52.229-12 Tax on Certain Foreign Procurements (Deviation AUG 2025)

52.232-30 Installment Payments of Commercial Products and Commercial Services.

(NOV 2021)

52.232-34 Payment by Electronic Funds Transfer-Other than System for Award Management

(JUL 2013)

52.232-40 Providing Accelerated Payments to Small Business Subcontractors (MAR 2023)

52.232-90 Fast Payment Procedure (Deviation FEB 2026)

52.233-3 Protest After Award (Deviation JAN 2026)

52.233-4 Applicable Law for Breach of Contract Claim (Deviation JAN 2026)

52.240-91 Security Prohibitions and Exclusions (Deviation JAN 2026)

52.240-93 Basic Safeguarding of Covered Contractor Information (Deviation JAN 2026)

ADDENDUM TO CONTRACT CLAUSES

FAR AND DOSAR CLAUSES NOT PRESCRIBED IN PART 12

CLAUSE TITLE AND DATE

52.225-14 INCONSISTENCY BETWEEN ENGLISH VERSION AND TRANSLATION OF

CONTRACT (FEB 2000)

52.228-3 WORKERS’ COMPENSATION INSURANCE (DEFENSE BASE ACT) (JUL 2014)

52.228-4 WORKER’S COMPENSATION AND WAR-HAZARD INSURANCE OVERSEAS

(APRIL 1984)

52.228-5 INSURANCE - WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

52.229-6 TAXES - FOREIGN FIXED PRICE CONTRACTS (DEVIATION AUG 2025)

52.232-39 UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS (JUN 2013)

THE FOLLOWING FAR CLAUSES ARE PROVIDED IN FULL TEXT:

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract as shown in Section 1 – Prices. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within the current performance period of the contract.

(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within the performance period of the contract or within 30 days after funds for the option year become available, whichever is later.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed two years.

(End of clause)

52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984)

Funds are not presently available for performance under this contract beyond September 30 of the current calendar year. The Government's obligation for performance of this contract beyond that date is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise for performance under this contract beyond September 30 of the current calendar year, until funds are made available to the Contracting Officer for performance and until the Contractor receives notice of availability, to be confirmed in writing by the Contracting Officer.

52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (Nov 2020)

(a) The use in this solicitation or contract of any Federal Acquisition Regulation (48 CFR Chapter 1) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the date of the clause.

(b) The use in this solicitation or contract of any Department of State Acquisition Regulation (DOSAR) (48 CFR 600 - 699) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

THE FOLLOWING DOSAR CLAUSES ARE PROVIDED IN FULL TEXT:

DOSAR 652.211-70 Branding and Marking (DEVIATION NOV 2025)

As a condition of this contract, the contractor shall ensure that all programs, funding, and assistance provided under this contract clearly acknowledge United States (U.S.) Department of State or U.S.

Government support. All materials produced to communicate or promote a program, event, project, activity, or assistance under this contract, including but not limited to, invitations to events, press materials, event backdrops, podium signs, etc., must be marked with the standard, rectangular U.S. flag available at brand.america.gov/document/547370. Policy exceptions to branding and marking requirements are outlined in the U.S. Department of State Foreign Affairs Manual 10 FAM 416, Policy Exceptions.

Foreign Audience: For materials intended for a foreign audience, the contractor shall mark materials with the standard U.S. flag and communicate that the program is supported by the U.S. Government.

Domestic Audience: For materials intended for a domestic audience, the contractor shall mark materials with the Department of State seal available at brand.america.gov/document/547370 and the standard U.S.

flag and communicate that the program is supported by the Department of State. Subcontracts are subject to the Department of State marking requirements, and prime contractors must insert the substance of this clause, including this paragraph, in all subcontracts.

For all Department-funded awards, any publications shall include the following text: “This [report/article] was funded [in part] by the United States Department of State. The opinions, findings, and conclusions stated herein are those of the author[s] and do not necessarily reflect those of the United States Department of State.”

(End of clause)

652.204-70 Department of State Personal Identification Card Policy and Procedures (FEB 2015).

(a) The Contractor shall comply with the Department of State (DOS) Personal Identification Card Policy and Procedures for all employees performing under this contract who require frequent and continuing access to DOS facilities, or information systems. The Contractor shall insert the substance of this clause in all subcontracts when the subcontractor's employees will require frequent and continuing access to DOS facilities, or information systems.

(b) The DOS Personal Identification Card Policy and Procedures may be accessed at http://www.state.gov/m/ds/rls/rpt/c21664.htm or by contacting the Contracting Officer.

CONTRACTOR IDENTIFICATION (JULY 2008)

Contract performance may require contractor personnel to attend meetings with government personnel and the public, work within government offices, and/or utilize government email.

Contractor personnel must take the following actions to identify themselves as non-federal employees:

1) Use an email signature block that shows name, the office being supported and company affiliation (e.g. “John Smith, Office of Human Resources, ACME Corporation Support Contractor”);

2) Clearly identify themselves and their contractor affiliation in meetings;

3) Identify their contractor affiliation in Departmental e-mail and phone listings whenever contractor personnel are included in those listings; and

4) Contractor personnel may not utilize Department of State logos or indicia on business cards.

652.225-71 SECTION 8(A) OF THE EXPORT ADMINISTRATION ACT OF 1979, AS AMENDED

(AUG 1999)

(a) Section 8(a) of the U.S. Export Administration Act of 1979, as amended (50 U.S.C. 2407(a)), prohibits compliance by U.S. persons with any boycott fostered by a foreign country against a country which is friendly to the United States and which is not itself the object of any form of boycott pursuant to United States law or regulation. The Boycott of Israel by Arab League countries is such a boycott, and therefore, the following actions, if taken with intent to comply with, further, or support the Arab League Boycott of Israel, are prohibited activities under the Export Administration Act.

(1) Refusing, or requiring any U.S. person to refuse to do business with or in Israel, with any Israeli business concern, or with any national or resident of Israel, or with any other person, pursuant to an agreement of, or a request from or on behalf of a boycotting country;

(2) Refusing, or requiring any U.S. person to refuse to employ or otherwise discriminating against any person on the basis of race, religion, sex, or national origin of that person or of any owner, officer, director, or employee of such person;

(3) Furnishing information with respect to the race, religion, or national origin of any U.S.

person or of any owner, officer, director, or employee of such U.S. person;

(4) Furnishing information about whether any person has, has had, or proposes to have any business relationship (including a relationship by way of sale, purchase, legal or commercial representation, shipping or other transport, insurance, investment, or supply) with or in the State of Israel, with any business concern organized under the laws of the State of Israel, with any Israeli national or resident, or with any person which is known or believed to be restricted from having any business relationship with or in Israel;

(5) Furnishing information about whether any person is a member of, has made contributions to, or is otherwise associated with or involved in the activities of any charitable or fraternal organization which supports the State of Israel; and,

(6) Paying, honoring, confirming, or otherwise implementing a letter of credit which contains any condition or requirement against doing business with the State of Israel.

(b) Under Section 8(a), the following types of activities are not forbidden ``compliance with the boycott,'' and are therefore exempted from Section 8(a)'s prohibitions listed in paragraphs (a)(1)-(6) above:

(1) Complying or agreeing to comply with requirements:

(i) Prohibiting the import of goods or services from Israel or goods produced or services provided by any business concern organized under the laws of Israel or by nationals or residents of Israel; or,

(ii) Prohibiting the shipment of goods to Israel on a carrier of Israel, or by a route other than that prescribed by the boycotting country or the recipient of the shipment;

(2) Complying or agreeing to comply with import and shipping document requirements with respect to the country of origin, the name of the carrier and route of shipment, the name of the supplier of the shipment or the name of the provider of other services, except that no information knowingly furnished or conveyed in response to such requirements may be stated in negative, blacklisting, or similar exclusionary terms, other than with respect to carriers or route of shipments as may be permitted by such regulations in order to comply with precautionary requirements protecting against war risks and confiscation;

(3) Complying or agreeing to comply in the normal course of business with the unilateral and specific selection by a boycotting country, or national or resident thereof, of carriers, insurance, suppliers of services to be performed within the boycotting country or specific goods which, in the normal course of business, are identifiable by source when imported into the boycotting country;

(4) Complying or agreeing to comply with the export requirements of the boycotting country relating to shipments or transshipments of exports to Israel, to any business concern of or organized under the laws of Israel, or to any national or resident of Israel;

(5) Compliance by an individual or agreement by an individual to comply with the immigration or passport requirements of any country with respect to such individual or any member of such individual's family or with requests for information regarding requirements of employment of such individual within the boycotting country; and,

(6) Compliance by a U.S. person resident in a foreign country or agreement by such person to comply with the laws of that country with respect to his or her activities exclusively therein, and such regulations may contain exceptions for such resident complying with the laws or regulations of that foreign country governing imports into such country of trademarked, trade named, or similarly specifically identifiable products, or components of products for his or her own use, including the performance of contractual services within that country, as may be defined by such regulations.

652.229-70 EXCISE TAX EXEMPTION STATEMENT FOR CONTRACTORS WITHIN THE

UNITED STATES (JUL 1988)

This is to certify that the item(s) covered by this contract is/are for export solely for the use of the U.S.

Foreign Service Post identified in the contract schedule.

The Contractor shall use a photocopy of this contract as evidence of intent to export. Final proof of exportation may be obtained from the agent handling the shipment. Such proof shall be accepted in lieu of payment of excise tax.

652.232-70 PAYMENT SCHEDULE AND INVOICE SUBMISSION (FIXED-PRICE)

(AUG 1999)

(a) General. The Government shall pay the Contractor as full compensation for all work required, performed, and accepted under this contract the firm-fixed price stated in this contract.

(b) Invoice Submission: The Contractor shall submit invoices through the payment platform electronically to the office identified in Block 18b of the SF-1449. To constitute a proper invoice, the invoice shall include all the items required by FAR 32.905(e).

(c) Contractor Remittance Address. The Government will make payment to the contractor’s address stated on the cover page of this contract, unless a separate remittance address is shown below:

652.236-70 ADDITIONAL SAFETY MEASURES (OCT 2017)

In addition to the safety/accident prevention requirements of FAR 52.236-13, Accident Prevention Alternate I, the contractor shall comply with the following additional safety measures.

(a) High Risk Activities. If the project contains any of the following high-risk activities, the contractor shall follow the section in the latest edition, as of the date of the solicitation, of the U.S. Army Corps of s to the high-risk activity. Before work may proceed, the contractor must obtain approval from the COR of the written safety plan required by FAR 52.236-13, Accident Prevention Alternate I (see paragraph (f) below), containing specific hazard mitigation and control techniques.

(1) Scaffolding;

(2) Work at heights above 1.8 meters;

(3) Trenching or other excavation greater than one (1) meter in depth;

(4) Earth-moving equipment and other large vehicles;

(5) Cranes and rigging;

(6) Welding or cutting and other hot work;

(7) Partial or total demolition of a structure;

(8) Temporary wiring, use of portable electric tools, or other recognized electrical hazards. Temporary wiring and portable electric tools require the use of a ground fault circuit interrupter (GFCI) in the affected circuits; other electrical hazards may also require the use of a GFCI;

(9) Work in confined spaces (limited exits, potential for oxygen less than 19.5 percent or combustible atmosphere, potential for solid or liquid engulfment, or other hazards considered to be immediately dangerous to life or health such as water tanks, transformer vaults, sewers, cisterns, etc.);

(10) Hazardous materials - a material with a physical or health hazard including but not limited to, flammable, explosive, corrosive, toxic, reactive or unstable, or any operations, which creates any kind of contamination inside an occupied building such as dust from demolition activities, paints, solvents, etc.;

or

(11) Hazardous noise levels as required in EM 385-1 Section 5B or local standards if more restrictive.

(b) Safety and Health Requirements. The contractor and all subcontractors shall comply with the latest edition of the U.S. Army Corps of Engineers Safety and Health manual EM 385-1-1, or OSHA 29 CFR parts 1910 or 1926 if no EM 385-1-1 requirements are applicable, and the accepted contractor’s written safety program.

(c) Mishap Reporting. The contractor is required to report immediately all mishaps to the COR and the contracting officer. A “mishap” is any event causing injury, disease or illness, death, material loss or property damage, or incident causing environmental contamination. The mishap reporting requirement shall include fires, explosions, hazardous materials contamination, and other similar incidents that may threaten people, property, and equipment.

(d) Records. The contractor shall maintain an accurate record on all mishaps incident to work performed under this contract resulting in death, traumatic injury, occupational disease, or damage to or theft of property, materials, supplies, or equipment. The contractor shall report this data in the manner prescribed by the contracting officer.

(e) Subcontracts. The contractor shall insert this clause, including this paragraph (e), with appropriate changes in the designation of the parties, in subcontracts.

(f)Written program. The plan required by paragraph (f)(1) of the clause entitled “Accident Prevention Alternate I” shall be known as the Site Safety and Health Plan (SSHP) and shall address any activities listed in paragraph (a) of this clause, or as otherwise required by the contracting officer/COR.

1. The SSHP shall be submitted at least 10 working days prior to commencing any activity at the site.

2. The plan must address developing activity hazard analyses (AHAs) for specific tasks. The AHAs shall define the activities being performed and identify the work sequences, the specific anticipated hazards, site conditions, equipment, materials, and the control measures to be implemented to eliminate or…

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