19GH1020Q0005-A001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE

PAGE OF PAGES

1 18

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

03/12/2021

4. REQUISITION/PURCHASE REQ. NO.

PR9186949

5. PROJECT NO. (If applicable)

6. ISSUED BY CODE

7. ADMINISTERED BY (If other than Item 6)

CODE

US Embassy Accra, Ghana P. O. Box 194

8. NAME AND ADDRESS OF CONTRACTOR (NO., street,city,county,State,and ZIP Code)

9a. AMENDMENT OF SOLICITATION NO.

RFQ# 19GH1020Q0005

PROSPECTIVE CONTRACTORS

9b. DATED (SEE ITEM 11)

03/12/2021 10a. MODIFICATION OF CONTRACT/ORDER NO.

10b. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

[X ] The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

[ X] is extended, [ ] is not extended

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing Items 8 and 15, and returning _______ copies of the amendment;(b) By acknowledging receipt of this amendment on each copy of the offer submitted; or(c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers.

FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF

OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b)

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor [ ] is not, [X ] is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to amend Section 1 of the solicitation. Section 1 is amended as follows:

1. To insert Pricing tables in Section 1 of the solicitation: Base Year, Option Year 1, 2, 3 and 4.

2. To add standalone modems as one of the devices we intend to use with the services provided in this contract

3. Provide Government responses to vendor questions.(see Attachment 1)

Offer due date is extended to March 18, 2020 @ 04:30pm Ghana local time.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

16A. NAME OF CONTRACTING OFFICER

Megan M. Peiler

15B. NAME OF CONTRACTOR/OFFEROR

BY

(Signature of person authorized to sign)

15C.DATE

SIGNED

16B. UNITED STATES OF AMERICA

BY

(Signature of Contracting Officer)

16C.DATE SIGNED

NSN 7540-01-152-8070 Standard Form 30 (revised 10/83)

Solicitation is hereby amended to replace Section 1 – The Schedule of 19GH1020Q0005:

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19GH1020Q0005

PRICES, BLOCK 23

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010

NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS

SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF

2% PERSUANT TO 26 U.S.C. 5000C.

SECTION 1 - THE SCHEDULE

1. SCOPE OF CONTRACT

The Contractor shall provide mobile telephone services to Embassy of the United States of America in Accra

Ghana. The prices listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor on a monthly basis for Standard Services that have been satisfactorily performed.

Temporary Additional Services are defined as rental on a daily basis of cell phones with SIM cards. These services shall support special events at the Post. The Contractor shall provide Temporary Additional Services in addition to the Standard Services specified in this contract. The Contracting Officer shall order Temporary

Additional Services on an as needed basis. This work shall not be subcontracted. The Contracting Officer may require the Contractor to provide Temporary Additional Services with 24 hours advance notice.

The Contractor shall include in its next regular invoice details of the Temporary Additional Services and, if applicable, the materials provided and requested under Temporary Additional Services. The Contractor shall also include a copy of the Contracting Officer’s written confirmation for the Temporary Additional Services.

II. PERIOD OF PERFORMANCE

The contract will be for a one-year period from the date of the contract award, with four (4) year options to renew.

III. PRICING

The prices are stated in (offeror to identify currency)

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

BASE YEAR

Ill. A. Standard Services – Base Year of Service - Estimated Quantities (The Base Year of the contract starts on the date of the contract award and continues for a period of 12 months.

Description Estimated Yearly

Qty

Unit Unit Price Total Yearly Price

1. Service Rate

Subscription Plan: Fixed

Rate - Billed Monthly 3876 monthly fixed rate per phone billed monthly

2. International Calls

2A. Washington, DC 2220 monthly fixed rate per phone billed monthly

2B. Other Areas 2220 monthly fixed rate per phone billed monthly

3. International Roaming

3A. Washington, DC 2220 monthly fixed rate per phone billed monthly

3B. Other Areas 2220 monthly fixed

4. Data Bundle

4A. Data Plan

207 GB, 200 GB,

45 GB, 36 GB,

16GB and 10 GB 102 TB monthly fixed

5. Year 1 Grand Total for Standard Services = Line Items

1+2A+2B+3A+3B+4A

Ill. B. Temporary Additional Services - Base Year of Service (The unit price set forth below is a price per day per phone.

Description Estimated Yearly

I. Rental of Cellphone with SIM Card 500 each

2. Base Year Grand Total for Temporary Additional Services = Line Items I

Ill.A.5. Base Year Grand Total for Standard Services

Ill.B.2. Base Year Grand Total for Temporary Additional

Services

Base Year Grand Total for All Services

OPTION YEAR 1

Ill. C. Standard Services – Option Year 1 of Service - Estimated Quantities (The Option Year 1 of the contract starts on the date of the contract award and continues for a period of 12 months).

Description Estimated Yearly

Rate - Billed Monthly 3876 monthly fixed rate monthly fixed rate per phone billed monthly

2B. Other Areas 2220 monthly fixed monthly fixed rate per phone billed monthly

3B. Other Areas 2220 monthly fixed

207 GB, 200 GB,

45 GB, 36 GB,

16GB and 10 GB 102 TB monthly fixed

Ill. D. Temporary Additional Services - Base Year of Service (The unit price set forth below is a price

Description Estimated Yearly

2. Option Year 1 Grand Total for Temporary Additional Services = Line Items I

Ill.C.5. Option Year 1 Grand Total for Standard Services

Ill.D.2. Option Year 1 Grand Total for Temporary Additional

Option Year 1 Grand Total for All Services

OPTION YEAR 2

Ill. E. Standard Services – Option Year 2 of Service - Estimated Quantities (Option Year 2 of the contract starts on the date of the contract award and continues for a period of 12 months)

Description Estimated Yearly

Rate - Billed Monthly 3876 monthly fixed rate monthly fixed rate per phone billed monthly

2B. Other Areas 2220 monthly fixed monthly fixed rate per phone billed monthly

3B. Other Areas 2220 monthly fixed

207 GB, 200 GB,

45 GB, 36 GB,

16GB and 10 GB 102 TB monthly fixed

Ill. F. Temporary Additional Services - Base Year of Service (The unit price set forth below is a price

Description Estimated Yearly

2. Option Year 2 Grand Total for Temporary Additional Services = Line Items I

Ill.E.5. Option Year 2 Grand Total for Standard Services

Ill.F.2. Option Year 2 Grand Total for Temporary Additional

Option Year 2 Grand Total for All Services

Ill. G. Standard Services – Option Year 3 of Service - Estimated Quantities (The Option Year 3 of the contract starts on the date of the contract award and continues for a period of 12 months.

Description Estimated Yearly

Rate - Billed Monthly 3876 monthly fixed rate monthly fixed rate per phone billed monthly

2B. Other Areas 2220 monthly fixed monthly fixed rate per phone billed monthly

3B. Other Areas 2220 monthly fixed

207 GB, 200 GB,

45 GB, 36 GB,

16GB and 10 GB 102 TB monthly fixed

5. Option Year 3 Grand Total for Standard Services = Line

Items 1+2A+2B+3A+3B+4A

Ill. H. Temporary Additional Services - Base Year of Service (The unit price set forth below is a price

Description Estimated Yearly

2. Option Year 3 Grand Total for Temporary Additional Services = Line Items I

Ill.G.5. Option Year 3 Grand Total for Standard Services

Ill.H.2. Option Year 3 Grand Total for Temporary Additional

Option Year 3 Grand Total for All Services

Ill. I. Standard Services – Option Year 4 of Service - Estimated Quantities (The Option Year 4 of the contract starts on the date of the contract award and continues for a period of 12 months.

Description Estimated Yearly

Rate - Billed Monthly 3876 monthly fixed rate monthly fixed rate per phone billed monthly

2B. Other Areas 2220 monthly fixed monthly fixed rate per phone billed monthly

3B. Other Areas 2220 monthly fixed

207 GB, 200 GB,

45 GB, 36 GB,

16GB and 10 GB 102 TB monthly fixed

5. Option Year 4 Grand Total for Standard Services = Line

Items 1+2A+2B+3A+3B+4A

Ill. J. Temporary Additional Services - Base Year of Service (The unit price set forth below is a price

Description Estimated Yearly

2. Option Year 4 Grand Total for Temporary Additional Services = Line Items I

Ill.I.5. Option Year 3 Grand Total for Standard Services

Ill.J.2. Option Year 3 Grand Total for Temporary Additional

Option Year 4 Grand Total for All Services

During this contract period, the Government shall place orders totaling a minimum of $55,000. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed $550,000. This reflects the contract maximum for this period of performance.

CONTINUATION TO SF-1449

CONTRACT NUMBER 19GH1020Q0005

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

GRAND TOTAL FOR BASE + ALL OPTION YEARS

INDEFINITE DELIVERY/INDEFINITE QUANTITY CONTRACT SCHEDULE OF SERVICES,

BLOCK 20

1. PERFORMANCE WORK STATEMENT

This solicitation is for mobile telephone services. The Embassy is using 2 incoming landlines, 350 mobile devices and 100 standalone modems. The Contractor shall provide complete mobile telephones services for the U.S. Embassy of Accra. Services provided shall include:

• Calls within Ghana

• International Calls

• West Africa Roaming

• International Roaming

• Wireless Application Protocol (WAP)

• SMS Messaging

• Voice Mail

• Caller ID

• Rental of Cell-phones, with or without SIM Cards

• 24-hour Customer Service

• Detailed Billing of Calls Made

• Data Services

The Contractor shall ensure that the connection through its network is of the highest quality possible and shall be uninterrupted, clear, and with no static. Network problems shall be remedied immediately, and the

COR must be immediately informed of any problems and their resolution.

1.1 CALLS WITHIN GHANA

The Contractor shall ensure on a 24-hour basis at least 90% local network coverage around Ghana with special consideration to all urban areas and main traffic routes.

1.2 INTERNATIONAL CALLS

The Contractor shall ensure on a 24-hour basis international connectivity with the USA, all European countries, and all other worldwide countries that telephone services are available.

1.3 INTERNATIONAL ROAMING

The Contractor shall provide as extensive international roaming connectivity as possible, with the special interest of the Government for roaming within all European, African and the USA.

1.4 SMS MESSAGING

The Contractor shall provide access to around the clock SMS messaging.

1.5 VOICE MAIL

The Contractor shall provide Voice Mail services in English. A Voice Mail Box shall be prepared for each number separately as per standard practice.

1.6 RENTAL OF CELL-PHONES WITH SIM CARDS

The Contractor shall provide up to 100 cellphones for rent within 14days of notice and additional 50 cellphones within the next 7 days, according to Government needs, for official visits. Included with the cellphone should be a SIM card (if needed), an English Instruction Manual, batteries, and a phone charger.

1.7 CUSTOMER SERVICE

The Contractor shall provide technical support for setting up voice mail, roaming questions, questions on the phone features, number changes, lost or stolen telephone reporting, manufacturer's warranty information, and all other matters concerning the mobile telephone services through the Contractor's Project Manager.

1.8 DETAILED BILLING

1.8.1 The Contractor shall provide a monthly breakdown of calls made by individual numbers. The breakdown shall clearly show:

• Called Number

• Time and Date of the Call

• Duration of the Call

• Price

I .8.2 The monthly lists of calls made shall be forwarded to the Contracting Officer's Representative (COR) until the end of each current month for the previous month to the following address:

Financial Management Officer

U.S. Embassy Accra Ghana

No. 24 Fourth Circular

Cantonments

Accra

2. INVOICING

(a) The Contractor shall submit monthly invoices to the COR at the address shown in paragraph d below. A proper invoice must include the following information:

• Contractor's name and bank account information for payments by wire transfers

• Invoice Date

• Contract Number

• A summary showing a listing of each line with total monthly price in local currency for that line. A detailed invoice for each agency has to be attached to each summary invoice and should include the cost breakdown by each telephone line according to the pricing schedule

• A detailed list of all calls made for each line

• Prompt payment discount, if any

• Name, title, phone number, and address of person to contact in case of defective invoice

(b) If an invoice does not contain the above information, the Government reserves the right to reject the invoice as improper and return it to the Contractor within 7 calendars days. The Contractor must then submit a proper invoice.

(c) The COR will take each summary invoice and furnish the detailed invoice to the appropriate official in each individual Government agency. That agency representative will review the detailed invoice and either approve for payment or advise the COR of the inaccuracies found. It shall be the COR who will interact with the Contractor on any invoice problems.

(d) The Contractor will send all invoices to the following address:

Financial Management Officer

U.S. Embassy Accra Ghana

No. 24 Fourth Circular

Cantonments

Accra

(e) Payment shall be made in local currency by Electronic Funds Transfer (EFT) within 30 days after receipt of the proper invoice

(f) The Government will provide annual proof of a direct exemption of Value Added Tax (VAT) according to host country VAT laws.

3. KEY PERSONNEL

3.1 The Project Manager must be able to converse in English. The Contractor shall assign to this contract the following key person:

POSITION/FUNCTION: _______________________ NAME: ___________________

3.2 During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor shall notify the

Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required below to the Contracting Officer at least 15 days before making any permanent substitutions.

3.3 After the first 90 days of performance, the Contractor may substitute a key person if the Contractor determines that it is necessary. The Contractor shall notify the Contracting Officer of the proposed action immediately. Prior to making the substitution, the Contractor will provide the information required below to the Contracting Officer.

3.4 The Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution, a complete resume for the proposed substitute. The proposed substitute shall possess qualifications comparable to the original key person. The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within 15 calendar days after receiving the required information. The

Government will modify the contract to reflect any changes in key personnel.

4. PERMITS

Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the work under this contract. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable Republic of Ghana country laws.

5. GOVERNMENT FURNISHED PROPERTY

5.1 In some cases, the Government intends to use Government Owned Equipment and Accessories as listed in 5.2 below. The contractor will provide a fully functional SIM card and telephone number for all existing Government cell phones identified by the COR.

5.2 A list of Cell-Phone Types that the Government owns and intends to use with the services provided in this contract:

- iPhone 7, 10 and 11

- Samsung A2

5.2B A list of Other Device Types that the Government owns and intends to use with the services provided in this contract:

- Standalone Modems

6. ADDITION OF NEW LINES

The Contractor will provide a fully functional SIM card, telephone number, to the COR within 24 hours after receiving a delivery order under the contract.

7. NON-OFFICIAL LINES

This Contract is valid only for official Government needs.

8. DISCLOSURE OF INFORMATION

Any information made available to the Contractor by the Government shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

9. TECHNOLOGICAL REFRESHMENT

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and

Conditions —Commercial Items, paragraph (c), Changes; request changes within the scope of the contract.

These changes may be required to improve performance or react to changes in technology.

The Contractor may propose for the Government's technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

(a) The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

(b) The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

(c) The proposal shall discuss the impact on hardware, services, and delivery schedules.

The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

(d) Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.

10. SPECIAL SHORT-TERM PROMOTION

For the entire contract duration, the Contractor will offer the U.S. Embassy the option to take advantage of any promotional programs that it offers and that is suited for use by U.S. Embassy staff. The U.S. Embassy, at its own discretion, will have the option to take or reject the opportunity.

11. DELIVERY ORDERS

The Contracting Officer will issue delivery orders to order phone and services to the

Contractor for performance of work under this contract. If an order is given orally, it will be followed up by a written delivery order within 7 days.

12. TRÄINING

The Contractor shall provide quarterly, at no additional cost, training to all U.S. Embassy employees who received a mobile phone. Training to be provided will include the proper operation of the equipment purchased and the equipment's operating features. The training will be coordinated with the COR to match the U.S.

Embassy work schedule.

13. EQUIPMENT RETURN/DEFECTIVE POLICY

If a telephone is defective or is being returned, the telephone will be exchanged within 2 business days.

14. CUSTOMER SERVICE CENTERS

The Contractor is to provide a telephone number for the purpose of reporting equipment problems and malfunctions, billing inquiries, and customer question regarding accounts and services.

15. SURVIVABILITY AND RECOVERY

The Contractor shall have a working system of network survivability in case of emergencies and serious disasters when all networks may be jammed or when parts of the network are destroyed.

The Contractor shall have a recovery plan in place that shall deal with such occurrences.

16. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all Cellphone services set forth in the scope of work.

l. thru 16.

All required services are performed and no more than three (3) customer complaint is received per month.