Attachment 2 - Claims statistics 2024-2026.pdf

Solicitation ref. 19FR6327Q0010 ATTACHMENT 2 – Claims Statistics from 2024 to 2026

Technical Characteristics Property Features Claims Costs

Year Ref. Status Date of occurrence

Incident

Location

Postal

Code Nature Circumstances

Fee total net

Total recov.

Fee total gross

2024 1608536 Completed 2024-01-08 PARIS 75008 Water damage A leak from the zinc window sill has damaged the shower room wall 0 € 0 € 0 €

2024 1612766 Completed 2024-01-02 PARIS 75016 Water damage A leak from the 4th-floor apartment has damaged the laundry room ceiling and wall 0 € 0 € 0 €

2024 1612904 Active 2024-01-11 PARIS 75016 Water damage (IRSI) Leak originating from the 4th-floor apartment 3372 € 0 € 3372 €

2024 1612905 Completed 2024-01-11 PARIS 75017 Water damage Leak originating from a leaking cast-iron pipe in the apartment above 0 € 0 € 0 €

2024 1614816 Active 2024-01-08 PARIS 75016 Water damage (IRSI) Leak originating from the shower in the 6th-floor apartment 3456,56 € 0 € 3456,56 €

2024 1614817 Completed 2024-01-25

NEUILLY

SUR SEINE

92200 Water damage Leak originating from a leaking riser pipe on the 4th floor 0 € 0 € 0 €

2024 1632229 Completed 2024-01-31 PARIS 75007 Water damage A leak from the water heater has damaged the wall and parquet flooring 0 € 0 € 0 €

2024 1633203 Active 2024-03-02

NEUILLY

SUR SEINE

92200 Water damage (IRSI) Leak in a private water supply pipe concealed within the floor slab, over 10 years old. 2630,94 € 0 € 2630,94 €

2024 1636027 Completed 2024-03-05 PARIS 75016 Water damage Leak caused by the toilet overflowing in the apartment above 0 € 0 € 0 €

2024 1636030 Completed 2024-03-10 PARIS 75016 Water damage A leak from the bathtub has damaged the apartment below (bathroom ceiling and bedroom) 0 € 0 € 0 €

2024 1636074 Completed 2024-03-05 PARIS 75017

Vehicle Collision

Damage A leak from a pipe embedded in the floor slab of the 5th-floor apartment has damaged the bathroom suspended ceiling 0 € 0 € 0 €

2024 1641365 Completed 2024-03-12 PARIS 75016 Water damage Leak originating from the bathroom – defective seal 0 € 0 € 0 €

2024 1641839 Completed 2024-03-27 PARIS 75017 Water damage (IRSI) A leak from the water heater has damaged the bathroom vanity unit, which forms part of the apartment 522 € 0 € 522 €

2024 1641899 Active 2024-03-29

NEUILLY

SUR SEINE

92200 Water damage (IRSI) Leak from a faulty pipe in the technical service shaft of the 6th-floor apartment 2545,63 € 0 € 2545,63 €

2024 1641902 Completed 2024-03-28 PARIS 75007 Water damage A leak from the bathtub has damaged the commercial premises on the ground floor 0 € 0 € 0 €

2024 1641906 Completed 2024-03-28 PARIS 75016 Water damage A leak from the bathtub has damaged the 2nd-floor apartment 0 € 0 € 0 €

2024 1642267 Completed 2024-03-30 PARIS 75116 Water damage A leak from a nut upstream of the shut-off valve has damaged the apartment below 0 € 0 € 0 €

2024 1648261 Completed 2024-04-18 PARIS 75009 Water damage A leak from the main bathroom has damaged the apartment on the 2nd floor 0 € 0 € 0 €

2024 1649204 Completed 2024-04-18 PARIS 75009 Water damage Leak originating from the bathroom has damaged the 2nd-floor apartment 0 € 0 € 0 €

2024 1650945 Completed 2024-05-15 PARIS 75016 Fire (IRSI) Fire in the 3rd-floor apartment above 2959,87 € 0 € 2959,87 €

2024 1651935 Completed 2024-04-17 PARIS 75008 Water damage A leak from the studio apartment on the 5th floor has damaged the bedroom ceiling 0 € 0 € 0 €

2024 1651940 Completed 2024-05-04 PARIS 75004 Water damage Leak from the toilet shut-off valve in the adjoining building 0 € 0 € 0 €

2024 1659201 Completed 2024-06-12

NEUILLY

SUR SEINE

92200 Water damage A leak from the toilet service shaft in the 5th-floor apartment has damaged the bedroom ceiling and walls 0 € 0 € 0 €

2024 1662170 Completed 2024-05-26 PARIS 75008 Water damage A leak from the boiler has damaged the apartment on the 1st floor 0 € 0 € 0 €

2024 1663991 Completed 2024-05-22 PARIS 75016 Water damage A leak from the bathroom has damaged the 3rd-floor apartment 0 € 0 € 0 €

2024 1668007 Completed 2024-06-28 PARIS 75017 Water damage A leak from the riser pipe in the neighbouring building has damaged the bedroom wall 0 € 0 € 0 €

2024 1668469 Completed 2024-07-10 PARIS 75016 Water damage A leak from the sink in the 3rd-floor apartment has damaged the kitchen ceiling 0 € 0 € 0 €

2024 1668475 Completed 2024-07-01 PARIS 75016 Water damage A leak at the roof junction of the building at 30 Avenue Bugeaud has damaged the party wall and the bedroom parquet flooring 0 € 0 € 0 €

2024 1671182 Completed 2024-07-30 PARIS 75017 Water damage Cause to be determined 0 € 0 € 0 €

2024 1671186 Completed 2024-07-30 PARIS 75008 Water damage Leak originating from the neighbour's apartment on the 3rd floor (details to be confirmed) 0 € 0 € 0 €

2024 1675454 Completed 2024-08-20 PARIS 75008 Water damage When the building's water supply was restored after works, the sink overflowed and damaged the apartment below 0 € 0 € 0 €

2024 1676266 Completed 2024-08-06 PARIS 75016 Water damage A leak between the cold-water shut-off valve and the toilet water riser has damaged the 1st-floor apartment 0 € 0 € 0 €

2024 1676283 Active 2024-08-14 PARIS 75016 Water damage (IRSI) Leak from a cracked pipe in the toilet 2358,38 € 0 € 2358,38 €

2024 1678876 Completed 2024-09-05 PARIS 75008 Water damage (IRSI) Leak originating from the 5th-floor apartment (cause to be determined) 865,18 € 2192,3 € 3057,48 €

2024 1678879 Completed 2024-09-05 PARIS 75016 Water damage Leak from the kitchen cold-water supply pipe on the 4th floor 0 € 0 € 0 €

2024 1678886 Completed 2024-08-27 MARSEILLE 13006 Water damage (IRSI) Leak originating from the roof 1213,85 € 0 € 1213,85 €

2024 1680790 Completed 2024-09-16 PARIS 75016 Water damage Leak originating from the 4th floor 0 € 0 € 0 €

2024 1682002 Completed 2024-09-17 PARIS 75016 Water damage Leak originating from the bathtub 0 € 0 € 0 €

2024 1682579 Completed 2024-09-21 PARIS 75008 Water damage (IRSI) Leak from the hot-water tank manifold in the 4th-floor apartment 963,19 € 1201,2 € 2164,39 €

2024 1685137 Completed 2024-09-27 PARIS 75016 Water damage A leak from the washing machine has damaged the apartment below 0 € 0 € 0 €

2024 1685677 Completed 2024-09-27

NEUILLY

SUR SEINE

92200 Water damage (IRSI) Leak from the radiator located on the 7th floor 1459,68 € 0 € 1459,68 €

2024 1686606 Completed 2024-10-01 PARIS 75016 Water damage (IRSI) Leak from the automatic heating system air vents in the apartment above 954,53 € 3017,42 € 3971,95 €

2024 1686607 Completed 2024-08-28 PARIS 75017 Water damage A leak has damaged the kitchen ceiling – cause to be determined 0 € 0 € 0 €

2024 1690094 Completed 2024-10-09 PARIS 75017 Water damage Leak from the washbasin in the apartment above 0 € 0 € 0 €

2024 1692686 Completed 2024-10-19 RENNES 35000 Water damage Leak originating from the basement 0 € 0 € 0 €

2024 1693486 Completed 2024-10-21 BORDEAUX 33000 Glass Sign Glass breakage 1201,53 € 0 € 1201,53 €

2024 1695248 Completed 2024-10-07 PARIS 75017 Water damage A leak from the washing machine has damaged the apartment below 0 € 0 € 0 €

2024 1695389 Completed 2024-10-31 PARIS 75016 Water damage A leak from the building facade has damaged the dining room ceiling and wall 0 € 0 € 0 €

2024 1697006 Completed 2024-10-18 PARIS 75016 Water damage Water infiltration through the facade 0 € 0 € 0 €

2024 1699823 Completed 2024-10-31 PARIS 75008 Water damage (IRSI) A leak from the bathroom on the 6th floor has damaged the ceiling and cupboard 945,57 € 2400,2 € 3345,77 €

2024 1699824 Completed 2024-11-14

NEUILLY

SUR SEINE

92200 Water damage (IRSI) A leak from the bathroom on the 4th floor has damaged the bathroom ceiling 1265,06 € 0 € 1265,06 €

2024 1701216 Completed 2024-09-26 PARIS 75015 Water damage Leak originating from the bathtub 0 € 0 € 0 €

2024 1702399 Active 2024-11-29 PARIS 75016 Water damage A leak from the washing machine has damaged the apartment below 6310,74 € 0 € 6310,74 €

2024 1703196 Completed 2024-11-17 PARIS 75016 Water damage (IRSI) Leak from a shut-off valve in the stairwell on the 3rd floor 1443,73 € 0 € 1443,73 €

2024 1703206 Completed 2024-11-23 PARIS 75016 Water damage (IRSI) Leak in the water supply pipe upstream of the meter on the 4th floor 1446,75 € 0 € 1446,75 €

2024 1703448 Completed 2024-11-15 PARIS 75016 Water damage (IRSI) Leak originating from the 6th-floor apartment 923,31 € 1606,25 € 2529,56 €

2024 1703464 Completed 2024-11-22 PARIS 75016 Water damage Leak from the building's riser pipe on the 4th floor 0 € 0 € 0 €

2024 1707844 Completed 2024-12-09 PARIS 75016 Water damage (IRSI) Leak originating from the 4th-floor apartment 1963,36 € 0 € 1963,36 €

2024 1709622 Completed 2024-12-13 PARIS 75016 Water damage (IRSI) Leak from the washing machine drain in the 3rd-floor apartment 1397,89 € 0 € 1397,89 €

2024 1709626 Completed 2024-12-19

NEUILLY

SUR SEINE

92200 Water damage (IRSI) Leak originating from the facade 346,8 € 0 € 346,8 €

2024 1709629 Completed 2024-12-16 PARIS 75017 Water damage (IRSI) A leak from the floor above has damaged the living room ceiling 1498,73 € 0 € 1498,73 €

2024 1715150 Completed 2024-12-13 PARIS 75017 Water damage A leak from the shower has damaged the 4th-floor apartment 0 € 0 € 0 €

2025 1717891 Completed 2025-01-30 PARIS 75007 Water damage A leak has damaged the entrance wall 0 € 0 € 0 €

2025 1717892 Completed 2025-01-27 PARIS 75017 Water damage Leak originating from the neighbouring building 0 € 0 € 0 €

2024 1723316 Completed 2024-08-22 MARSEILLE 13008 Theft Burglary 0 € 0 € 0 €

2025 1727609 Completed 2025-03-10 PARIS 75007 Water damage A leak from the toilet has damaged the 2nd-floor apartment 0 € 0 € 0 €

2025 1727630 Completed 2025-03-04 PARIS 75016 Water damage A leak from the boiler's drain pipe has damaged the 3rd-floor apartment 0 € 0 € 0 €

2025 1727633 Completed 2025-03-05 PARIS 75016 Water damage Leak from the building's facade riser pipe 0 € 0 € 0 €

2025 1727634 Completed 2025-03-07 PARIS 75007 Water damage A leak from the bathroom has damaged the parquet flooring 0 € 0 € 0 €

2025 1730567 Completed 2025-03-20 PARIS 75017 Water damage Leak in the main supply riser upstream of the meter 0 € 0 € 0 €

2025 1735936 Completed 2025-03-07 PARIS 75007 Water damage (IRSI) A leak from the toilet in the 5th-floor apartment has damaged the ceiling and wall of the 4th-floor apartment 1493,71 € 0 € 1493,71 €

2025 1736040 Completed 2025-03-17 PARIS 75008 Water damage A leak from the shower tray has damaged the 3rd-floor apartment 0 € 0 € 0 €

2025 1736041 Active 2025-03-21 PARIS 75016 Water damage Leak originating from the facade 0 € 0 € 0 €

2025 1736048 Completed 2025-03-12 PARIS 75016 Water damage Leak from the bathroom in the 5th-floor apartment 0 € 0 € 0 €

2025 1746488 Completed 2025-05-06 PARIS 75009 Water damage (IRSI) Leak from the washing machine in the apartment above 1492,69 € 0 € 1492,69 €

2025 1746489 Completed 2025-05-07 PARIS 75008 Water damage A leak from the dishwasher has damaged the apartment on the 2nd floor 0 € 0 € 0 €

2025 1746490 Completed 2025-05-22 PARIS 75016 Water damage A leak from the laundry room riser pipe has damaged the 1st-floor apartment 0 € 0 € 0 €

2025 1749762 Completed 2025-05-13 PARIS 75116 Water damage (IRSI) Leak from the shower in the neighbour's apartment 2229,29 € 0 € 2229,29 €

2025 1749913 Completed 2025-05-27 PARIS 75008 Water damage Leak originating from the 3rd-floor apartment 0 € 0 € 0 €

2025 1749914 Completed 2025-05-13 PARIS 75016 Water damage (IRSI) Leak originating from the upper floors or the neighbouring building 522 € 0 € 522 €

2025 1749915 Completed 2025-05-27 PARIS 75016 Water damage Leak from the washing machine on the 4th floor 0 € 0 € 0 €

2025 30000580 Completed 2025-06-20 PARIS 75008 Water damage A leak from the toilet supply connection has damaged the cupboard wall and the 1st-floor apartment 0 € 0 € 0 €

2025 30000663 Completed 2025-06-25 PARIS 75006 Glass Sign Glass breakage following a storm 460,52 € 0 € 460,52 €

2025 30000686 Completed 2025-06-17 MARSEILLE 13008 Water damage A leak from the kitchen air-conditioning unit has damaged the apartment below 0 € 0 € 0 €

2025 30000921 Completed 2025-07-10 PARIS 75017 Water damage Leak originating from the balcony of the 6th-floor apartment 0 € 0 € 0 €

2025 30000922 Active 2025-07-07 PARIS 75016 Water damage Leak in the kitchen water supply pipe

10800,95

0 €

10800,95

2025 30001003 Completed 2025-06-20 Water damage Water infiltration through the roof 0 € 0 € 0 €

2025 30001014 Completed 2025-07-22 Water damage Overflow of the air-conditioning condensate pump 0 € 0 € 0 €

2025 30001063 Completed 2025-07-21 PARIS 75008 Water damage A leak from the washing machine has damaged the 2nd-floor apartment 0 € 0 € 0 €

2024 30001553 Active 2024-12-14 PARIS 75116 Water damage A leak from the shower in the occupant's apartment has caused significant damage to the tenant in the apartment below 7346,8 € 0 € 7346,8 €

2025 30001735 Completed 2025-08-20 PARIS 75016 Water damage A leak from the toilet in the 6th-floor apartment has damaged the entrance ceiling, wall and parquet flooring 0 € 0 € 0 €

2025 30001738 Completed 2025-08-16 PARIS 75017 Water damage A leak from the toilet pipe has damaged the apartment below 0 € 0 € 0 €

2025 30001742 Completed 2025-08-18 PARIS 75016 Water damage A leak from the main bathroom has damaged the apartment on the 1st floor 0 € 0 € 0 €

2025 30001870 Active 2025-08-11 PARIS 75016 Water damage Leak from the shower handset in the 4th-floor apartment 3094,57 € 0 € 3094,57 €

2025 30001913 Completed 2025-08-25 PARIS 75016 Water damage Leak originating from the shower in the 6th-floor apartment 1023,6 € 0 € 1023,6 €

2025 30001915 Completed 2025-09-03 PARIS 75016 Water damage Leak originating from the 4th-floor apartment 0 € 0 € 0 €

2025 30001953 Completed 2025-08-26 PARIS 75006 Water damage A leak from the bathroom in the 3rd-floor apartment 0 € 0 € 0 €

2025 30001957 Completed 2025-09-11 PARIS 75016 Water damage A leak from the bathroom in the 4th-floor apartment has damaged the bedroom 0 € 0 € 0 €

2025 30002033 Completed 2025-08-19 PARIS 75015 Water damage Leak from the hot-water tank in the apartment above 0 € 0 € 0 €

2025 30002104 Active 2025-09-29 PARIS 75006 Glass Sign During the move, the glass door closed on the moving team 754,6 € 0 € 754,6 €

2025 30002183 Completed 2025-09-25 PARIS 75016 Water damage Water damage or fire damage? 0 € 0 € 0 €

2025 30002184 Completed 2025-09-24 PARIS 75016 Water damage Leak from the shower on the 3rd floor 0 € 0 € 0 €

2025 30002185 Completed 2025-09-19 MARSEILLE 13008 Water damage (IRSI) Leak in an integrated pipework system 671 € 0 € 671 €

2025 30002194 Active 2025-08-12 PARIS 75016 Water damage (IRSI) A leak from the shower in the 3rd-floor apartment has damaged the living room ceiling, walls and parquet flooring 2930,09 € 0 € 2930,09 €

2025 30002439 Completed 2025-10-16 PARIS 75016 Water damage Water infiltration through the facade 0 € 0 € 0 €

2025 30002481 Completed 2025-10-19 PARIS 75008 Water damage A major leak from a faulty washing machine shut-off valve has damaged the apartment below 0 € 0 € 0 €

2025 30002569 Completed 2025-10-16 PARIS 75016 Water damage (IRSI) Leak from the shower channel drain 1485 € 0 € 1485 €

2025 30002631 Completed 2025-10-28 LYON 69000 Glass Sign To be determined 0 € 0 € 0 €

2025 30002803 Completed 2025-10-14 PARIS 75002 Water damage Leak from the cold-water supply riser in the 4th-floor apartment 0 € 0 € 0 €

2025 30002806 Completed 2025-10-31

NEUILLY

SUR SEINE

92200 Water damage Leak from the shut-off valve in the 4th-floor apartment 0 € 0 € 0 €

2025 30002951 Active 2025-11-10 PARIS 75008 Water damage Leak from the bathroom bathtub – liable party to be identified 0 € 0 € 0 €

2025 30002961 Completed 2025-11-11 PARIS 75016 Water damage (IRSI) A leak from the bathtub has damaged the 4th-floor apartment 336 € 0 € 336 €

2025 30002962 Completed 2025-11-14 PARIS 75016 Water damage Leak originating from the apartment above 0 € 0 € 0 €

2025 30002974 Completed 2025-11-13 PARIS 75017 Water damage (IRSI) A leak from a faulty kitchen pipe has damaged the apartment below 3911,02 € 0 € 3911,02 €

2025 30003060 Active 2025-11-20 PARIS 75016 Water damage A leak from the garden has damaged the basement storage garage 0 € 0 € 0 €

2025 30003082 Completed 2025-11-24 PARIS 75008 Water damage Leak from the electric water heater 0 € 0 € 0 €

2025 30003381 Active 2025-10-28 PARIS 75016 Water damage A leak from the toilet riser pipe has damaged the wall and step of the main staircase 0 € 0 € 0 €

2025 30003391 Completed 2025-12-11 PARIS 75017 Water damage Leak from the washing machine water supply 0 € 0 € 0 €

2025 30003657 Active 2025-12-22 PARIS 75015 Water damage (IRSI) Leak from the bathroom in the 3rd-floor apartment 2697 € 0 € 2697 €

2025 30003684 Completed 2025-12-30

NEUILLY

SUR SEINE

92200 Glass Sign The fire brigade had to break the window to enter the apartment because the alarm detector was sounding 349,75 € 0 € 349,75 €

2026 30003895 Completed 2026-01-14 PARIS 75016 Water damage Water leak upstream of the meter, originating from the 4th-floor apartment – defective joint 0 € 0 € 0 €

2025 30004077 Active 2025-12-30 PARIS 75116 Water damage A leak from a pipe beneath the bathtub has damaged the apartment below 3000 € 0 € 3000 €

2025 30004078 Completed 2025-09-23 PARIS 75116 Water damage A leak from the shower base has damaged the 2nd-floor apartment 0 € 0 € 0 €

2025 30004180 Completed 2025-11-07 PARIS 75016 Water damage Leak originating from the building's riser pipe 0 € 0 € 0 €

2025 30004182 Completed 2025-12-11 PARIS 75008 Water damage Leak from a pipe in the bedroom ceiling 0 € 0 € 0 €

2026 30004336 Completed 2026-02-04

NEUILLY

SUR SEINE

92200 Water damage Cause undetermined – leak detection in progress – leak originating from the 4th-floor apartment 0 € 0 € 0 €

2026 30004337 Active 2026-02-04 PARIS 75016 Water damage Leak from the washing machine hose has damaged the apartment below 0 € 0 € 0 €

2026 30004420 Active 2026-02-09 PARIS 75008 Water damage A leak from the toilet has damaged the apartment below 0 € 0 € 0 €

2026 30004431 Active 2026-02-12 PARIS 75016 Water damage (IRSI) Leak originating from the 4th-floor apartment – cause to be determined 2480 € 0 € 2480 €

2026 30004789 Active 2026-03-04

NEUILLY

SUR SEINE

92200 Water damage (IRSI) Leak from the refrigerator in the 4th-floor apartment 3922 € 0 € 3922 €

2026 30005006 Completed 2026-03-15 PARIS 75017 Water damage (IRSI) Leak from the bathroom shut-off valve in the apartment above 1551 € 0 € 1551 €

2026 30005263 Active 2026-03-30 PARIS 75016 Water damage Leak from the facade of a vacant apartment 0 € 0 € 0 €

2026 30005264 Active 2026-03-26 PARIS 75017 Water damage A leak from the shut-off valve beneath the bathtub has damaged the apartment below 0 € 0 € 0 €

2026 30005382 Active 2026-04-08 PARIS 75015 Water damage A leak from the concealed toilet has damaged the apartment below 0 € 0 € 0 €

2026 30005444 Active 2026-04-15 PARIS 75007 Water damage Leak from the shower in the 5th-floor apartment; another leak originates from the bathtub in the 6th-floor apartment 3500 € 0 € 3500 €

2026 30005525 Completed 2026-04-13 PARIS 75017 Water damage Leak originating from the shower 0 € 0 € 0 €

2026 30005526 Active 2026-04-14 PARIS 75006 Water damage A leak from a cast-iron pipe (?) in the bathroom has damaged the apartment below 0 € 0 € 0 €

2026 30005555 Active 2026-04-22 PARIS 75017 Water damage A leak from the bathroom has damaged the apartment below 0 € 0 € 0 €

2026 30005556 Completed 2026-04-19 PARIS 75017 Water damage Leak from the cold-water supply in the apartment above 1469,6 € 0 € 1469,6 €

2026 30005616 Active 2026-04-28 PARIS 75008 Water damage Leak originating from the facade 0 € 0 € 0 €

2026 30005652 Active 2026-04-29 PARIS 75008 Water damage A leak from the bathtub drain has damaged the apartment below (5th floor) 0 € 0 € 0 €

2026 30005653 Completed 2026-04-30 PARIS 75008 Water damage Leak from a sagging shower tray 0 € 0 € 0 €

2026 30005728 Completed 2026-05-03 PARIS 75016 Water damage (IRSI) Leak originating from the 5th-floor slab 1431,1 € 0 € 1431,1 €

2026 30005789 Completed 2026-05-11 PARIS 75017 Water damage Leak originating from the 7th-floor apartment (leak detection in progress) 0 € 0 € 0 €

2026 30005790 Active 2026-05-06 PARIS 75016 Water damage To be determined: leak in the apartment or from the apartment above? 0 € 0 € 0 €

2026 30005791 Completed 2026-05-07 PARIS 75016 Water damage Leak originating from the 5th floor (leak detection in progress) 0 € 0 € 0 €

2026 30005792 Completed 2026-05-11 PARIS 75016 Water damage Leak originating from the 5th floor (possible second leak?) 0 € 0 € 0 €

2026 30005981 Completed 2026-04-30 PARIS 75116 Water damage Water infiltration through the facade 0 € 0 € 0 €

2026 30006221 Completed 2026-05-27 PARIS 75016 Water damage A leak from the refrigerator in the 5th-floor apartment 0 € 0 € 0 €

2026 30006225 Completed 2026-05-30 PARIS 75116 Water damage A leak from the bathroom in the 5th-floor apartment 0 € 0 € 0 €

2026 30006276 Active 2026-06-02 PARIS 75016 Water damage A leak from the washing machine has damaged the apartment below 0 € 0 € 0 €

2026 30006281 Active 2026-06-03 PARIS 75017 Water damage A leak from the dishwasher has damaged the apartment below 0 € 0 € 0 €

2026 30006406 Active 2026-06-12 PARIS 75008 Water damage Leak from the shower on the 4th floor 0 € 0 € 0 €

2026 30006407 Active 2026-06-16 PARIS 75017 Water damage (IRSI) Leak from the shower room on the 4th floor (private pipework) 3100 € 0 € 3100 €

2026 30006587 Completed 2026-06-22 PARIS 75017 Water damage Leak from the exterior wall facing the balcony 0 € 0 € 0 €

2026 30006816 Completed 2026-06-25 PARIS 75016 Water damage A leak from the water heater in the 3rd-floor apartment 0 € 0 € 0 €

2026 30006870 Completed 2026-07-04

NEUILLY

SUR SEINE

92200 Water damage A leak from the 4th-floor apartment has damaged two apartments rented by the embassy 0 € 0 € 0 €

2026 30006871 Completed 2026-07-08 PARIS 75016 Water damage A leak from the 5th floor has damaged the bathroom 0 € 0 € 0 €

2026 30007035 Completed 2026-07-04

NEUILLY

SUR SEINE

92200 Water damage Leak from the water supply pipe downstream of the meter on the 3rd floor 0 € 0 € 0 €

2026 30007039 Completed 2026-07-04

NEUILLY

SUR SEINE

92200 Water damage Leak from the kitchen drain on the 4th floor 0 € 0 € 0 €

2026 30007090 Active 2026-07-15 PARIS 75017 Water damage Leak due to defective seals on the toilet shut-off valve in the 3rd-floor apartment 0 € 0 € 0 €

2026 30007092 Active 2026-07-16 PARIS 75016 Water damage Leak from the floor slab originating from the 5th-floor apartment 5300 € 0 € 5300 €

2026 30007398 Active 2026-07-23 MARSEILLE 13008 Water damage A leak from the sink water supply pipe has damaged the apartment below 0 € 0 € 0 €

2026 30007401 Completed 2026-07-23 PARIS 75016 Water damage Water leak originating from the 6th floor; exact source still to be determined 0 € 0 € 0 €

2026 30007402 Active 2026-07-23 PARIS 75116 Water damage (IRSI) Leak originating from the 6th floor; exact source still to be determined 1452 € 0 € 1452 €

2026 30007477 Completed 2026-07-28 PARIS 75016 Water damage Leak from the meter on the floor above (repairs in progress) 0 € 0 € 0 €

2026 30007939 Active 2026-08-11 PARIS 75017 Water damage (IRSI) Leak from the toilet in the 4th-floor apartment 0 € 0 € 0 €

2026 30007947 Completed 2026-07-20 PARIS 75116 Water damage Cause undetermined 0 € 0 € 0 €

2026 30007962 Active 2026-07-24 PARIS 75016 Water damage Leak from the toilet in the 4th-floor apartment 0 € 0 € 0 €

2026 30008284 Active 2026-08-14 PARIS 75116 Water damage A leak has damaged the kitchen wall 0 € 0 € 0 €

2026 30008402 Active 2026-08-24 PARIS 75016 Water damage A leak from the facade has damaged the hallway wall 0 € 0 € 0 €

2026 30008476 Active 2026-08-25 PARIS 75017 Water damage A leak from the washing machine has caused damage to a third party's property 0 € 0 € 0 €

2026 30008694 Active 2026-08-27 PARIS 75017 Water damage Leak originating from the facade 0 € 0 € 0 €

2026 30008695 Active 2026-09-03 PARIS 75008 Water damage Leak from the bathroom in the neighbouring building 0 € 0 € 0 €

2025 30008870 Completed 2025-12-27 PARIS 75008 Water damage Claim opened against the potentially liable third party 0 € 0 € 0 €

2026 30008875 Active 2026-07-28 PARIS 75016 Water damage A leak from the sink has damaged the apartment below 0 € 0 € 0 €

2026 30009420 Active 2026-09-21 PARIS 75007 Water damage Leak from the washing machine on the 6th floor 0 € 0 € 0 €

2026 30009825 Active 2026-08-26 PARIS 75016 Water damage A leak from the appliance shut-off valves has damaged the parquet flooring 0 € 0 € 0 €