RFQ Generators Maintenance Services 04292024.pdf

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Maintenance service for Power Generators and automatic transfer switches for U. S. Embassy Quito, Ecuador
Solicitation number
19E7524Q0009
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This document is a Request for Quotations (RFQ) for maintenance services for the power generators and automatic transfer switches at the U.S. Embassy in Quito, Ecuador. The Embassy requires professional services and contractor cost proposals to perform preventive maintenance on the facility's emergency generator systems. The contractor shall provide all materials, labor, tools, and equipment to perform the scheduled preventive maintenance services outlined in the Statement of Work. The objective is to eliminate system malfunctions, breakdowns, and deterioration when the generators are activated. This is a firm fixed-price contract for a one-year base period with up to four one-year option periods. Pricing shall include labor, materials, and disposal of toxic substances. The government intends to award the contract to the lowest priced technically acceptable offeror. Quotes are due by June 26, 2024, and a pre-quote conference and site visit will be held on May 20, 2024. Offerors must be registered in SAM and provide DBA insurance upon contract award.

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SENSITIVE BUT UNCLASSIFIED

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

· SF 18 or SF 1449 cover sheet

· Continuation To SF-1449, RFQ Number 19EC75-24-Q-0009, Prices, Block 23

· Continuation To SF-1449, RFQ Number 19EC75-24-Q-0009, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

· Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

SECTION 2 - CONTRACT CLAUSES

· Contract Clauses

· Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

· Solicitation Provisions

· Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 4 - EVALUATION FACTORS

· Evaluation Factors

· Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

· Offeror Representations and Certifications

· Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

1.0 DESCRIPTION

The Embassy of the United States of America in Quito, Ecuador requires services for the Power Generators and Automatic Transfer Switches Preventive Maintenance. These services shall result in all systems being serviced under this agreement being in good operational condition when activated.

1.1. TYPE OF CONTRACT

This is a firm fixed price contract payable entirely in US dollars. Prices for all Contract Line Item Numbers (CLIN) shall include proper disposal of toxic substances as per Item 8.4 where applicable. No additional sums will be payable for any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required.

1.2. PERIOD OF PERFORMANCE

The contract will be for a period of one-year, with a maximum of four one-year optional periods of performance and will be expected to commence on or about July 1, 2024.

2.0 PRICING

The rates below include all costs associated with providing preventive maintenance services in accordance with the attached scope of work, and the manufacturer’s warranty including materials, labor, insurance (see FAR 52.228-4 and 52.228-5), overhead, profit and GST (if applicable).

2.1. Base Year. The Contractor shall provide the services shown below for the base period of the contract and continuing for a period of 12 months. (2024-2025)

CLIN Description (notes 1, 2)

Quantity of Equipment

Frequency No. of service

Unit price ($): Labor /Material

Total per year ($)

001 E-GENSET and ATS 1 Monthly 12 /

002 U-GENSET and ATS 1 Monthly 12 /

003 BUILDING GENSET

and ATS 1 Bi-Monthly 6 /

004 PORTABLE GENSET

and ATS 1 Bi-Monthly 6 /

005 CMR GENSET and ATS 1 Monthly 12 /

006 TCMR GENSET and ATS 1 Monthly 12 /

Subtotal

NOTES:

1. The type of service will be in accordance with Exhibit A -- STATEMENT OF WORK: IV. SCOPE OF

WORK - - GENERATOR PREVENTIVE MAINTENANCE / MAINTENANCE INTERVAL SCHEDULE

2. Contractor shall perform the 3-Year type of service the base year of contract.

2.2. Option Year 1. The Contractor shall provide the services shown below for Option Year 1 of the contract and continuing for a period of 12 months. (2025-2026)

15% VAT TAX

Total Base Year

CLIN Description (note 1) Quantity of Equipment

Type of services No. of service

Unit price ($): Labor /Material

Total per year ($)

001 E-GENSET and ATS 1 Monthly 12 /

002 U-GENSET and ATS 1 Monthly 12 /

003 BUILDING GENSET

and ATS 1 Bi-Monthly 6 /

004 PORTABLE GENSET

and ATS 1 Bi-Monthly 6 /

005 CMR GENSET and ATS 1 Monthly 12 /

006 TCMR GENSET and ATS 1 Monthly 12 /

Subtotal

Total Option Year 1

2.3. Option Year 2. The Contractor shall provide the services shown below for Option Year 2 of the contract and continuing for a period of 12 months. (2026-2027)

2.4. Option Year 3. The Contractor shall provide the services shown below for Option Year 3 of the contract and continuing for a period of 12 months. (2027-2028)

CLIN Description (note 1) Quantity of Equipment

Type of services No. of service

Unit price ($): Labor /Material

Total per year ($)

001 E-GENSET and ATS 1 Monthly 12 /

002 U-GENSET and ATS 1 Monthly 12 /

003 BUILDING GENSET

and ATS 1 Bi-Monthly 6 /

004 PORTABLE GENSET

and ATS 1 Bi-Monthly 6 /

005 CMR GENSET and ATS 1 Monthly 12 /

006 TCMR GENSET and ATS 1 Monthly 12 /

Subtotal

15% VAT TAX

Total Option Year 2

CLIN Description (note 1) Quantity of Equipment

Type of services No. of service

Unit price ($): Labor /Material

Total per year ($)

001 E-GENSET and ATS 1 Monthly 12 /

002 U-GENSET and ATS 1 Monthly 12 /

003 BUILDING GENSET

and ATS 1 Bi-Monthly 6 /

004 PORTABLE GENSET

and ATS 1 Bi-Monthly 6 /

005 CMR GENSET and

2.5. Option Year 4. The Contractor shall provide the services shown below for Option Year 4 of the contract, and continuing for a period of 12 months (2028-2029)

006 TCMR GENSET and

Subtotal

15% VAT TAX

Total Option Year 3

CLIN Description (note 1) Quantity of Equipment

Type of services No. of service

Unit price ($): Labor /Material

Total per year ($)

001 E-GENSET and ATS 1 Monthly 12 /

002 U-GENSET and ATS 1 Monthly 12 /

003 BUILDING GENSET

and ATS 1 Bi-Monthly 6 /

004 PORTABLE GENSET

and ATS 1 Bi-Monthly 6 /

005 CMR GENSET and ATS 1 Monthly 12 /

006 TCMR GENSET and ATS 1 Monthly 12 /

Subtotal

Total Option Year 4

2.6. Total for all years: Base Year $

Option Year 1 $ Option Year 2 $ Option Year 3 $ Option Year 4 $

SUBTOTAL $

15% VAT $

TOTAL $

2.7 Repair option. Repairs are NOT included under this agreement (see 7.1.3) and are to be done outside this contract. However, we would like to have current labor rates in the event that there is an issue discovered during the preventive maintenance of the specified equipment. Please provide your current labor rates in the Repair Option fields below. As stated in 7.1.3 any necessary repairs or parts will be submitted for approval and then billed against a separate PO. The Contractor is not approved to do any additional work without approval.

Repair Labor Rates

Base Year $__________/hr Option Year 1 $__________/hr Option Year 2 $__________/hr Option Year 3 $__________/hr Option Year 4 $__________/hr

3.0 NOTICE TO PROCEED

After Contract award and submission of acceptable insurance certificates and copies of all applicable licenses and permits, the Contracting Officer will issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from date of Contract award unless the Contractor agrees to an earlier date) on which performance shall start.

DESCRIPTION/SPECIFICATION/WORK STATEMENT

4.0 EQUIPMENT AND PERFORMANCE REQUIREMENTS

4.1. The American Embassy in Quito, Ecuador requires the Contractor to maintain the following systems in a safe, reliable, and efficient operating condition.

Please see equipment list included in Exhibit A for a more detailed description.

4.2. The Contractor shall provide all necessary managerial, administrative, and direct labor personnel, as well as all transportation, equipment, tools, supplies, and materials required to perform inspection, maintenance, and component replacement as required to maintain the systems in accordance with this work statement. Under this Contract the Contractor shall provide:

• The services of a Certified Generator Technicians to inspect, adjust, and perform scheduled preventive maintenance.

• Original Equipment Manufacturer OEM parts and material to perform preventive maintenance.

4.3. Performance Standards

The Generators shall always be ready to provide backup power in the event of power failure or reduction. The Contractor shall schedule all preventive maintenance work with the site Facility Manager to avoid disrupting the business operation of the Embassy.

5.0 HOURS OF PERFORMANCE

5.1. The Contractor shall maintain work schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. The Contractor shall deliver standard services between the hours of 8 AM and 5 PM Monday through Friday. No work shall be performed on US Government and local holidays. Below is a list of US and Ecuadorian Governments holidays.

New Year’s Day US Martin Luther King’s Birthday US Carnival Ecuadorian President’s Day US Good Friday Ecuadorian Battle of Pichincha Ecuadorian Memorial Day US Independence Day (US) US Independence Day (Ecuador) Ecuadorian Labor Day US Columbus Day US All Souls’ Day Ecuadorian Cuenca Independence Day Ecuadorian Veterans Day US

Thanksgiving Day US Founding of Quito Ecuadorian Christmas Day US

*Any other day designated by US Federal law, Executive Order, or Presidential Proclamation, and Ecuadorian government proclamation.

6.0 ACCESS TO GOVERNMENT BUILDINGS AND STANDARDS OF CONDUCT

6.1 General. The Contractor shall designate a representative who shall supervise the Contractor’s technicians and be the Contractor’s liaison with the American Embassy. The Contractor’s employees shall be on-site only for contractual duties and not for any other business or purpose. Contractor employees shall have access to the equipment and equipment areas and will be escorted by Embassy personnel.

6.2 Personnel Security. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Contractor shall provide the names, biographic data and police clearance on all Contractor personnel who shall be used on this Contract prior to their utilization.

Submission of information shall be made within 5 days of award of contract. No technician will be allowed on site without prior authorization. Note: this may include cleared personnel if advance notice of visit is not given at least one week before the scheduled visit.

6.2.1 Vehicles. Contractor vehicles will not be permitted inside the embassy compound without prior approval. If you need to have vehicle access please submit your vehicle information (Make, Model, License Plate #) along with a written justification as to why access is necessary. This should be submitted to the Facility Manager at least one (1) week prior to the visit.

6.2.2 Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

6. 3 Security Clearances. All Work under this contractor that are designated as non-CAA areas may be performed by un-cleared American or local workers. However, all work done in CAA and PCC areas shall be performed by local workers escorted by a cleared American personnel provided by Embassy as needed to complete the services. The Contractor shall work closely with the COR, the Post Facility Manager [FM] or the General Services Officer [GSO].

6. 3 Security Clearances. Security clearances are not a requirement for performance on this contract, as there will be no access to classified information or areas.

6.3.1 The Contractor must comply with all of the following requirements relating to the protection of U.S. Embassy in Quito, Ecuador personnel, property and compound project information and cooperate fully in all security matters Sensitive But Unclassified (SBU) and information that may arise relating to this contract.

Contractor personnel may also be exposed to various documents and signs, including Post notices, event schedules, DoS regulations and conversations or announcements relating to the operation of the U. S.

Embassy Quito and diplomatic personnel. This information should not be shared with anyone not employed by or falling under the protection of the Embassy.

Contractor personnel may be exposed to various documents, such as blueprints, drawings, sketches, notes, surveys, reports, photographs, and specifications, received or generated in conjunction with this contract. These documents contain information associated with diplomatic facilities for the U.S.

Department of State. These documents have been marked with the handling designations “Unclassified” or “Sensitive But Unclassified” and US Government warnings against reproduction and distribution. These documents require special handling and dissemination restrictions. All handling designations and warnings on original documents must be reproduced on subsequent copies.

The loss, compromise, or suspected compromise or loss of any SBU information, contract related information (personnel files, payroll information, etc.), any post or diplomatic facility related information (documents, notes, drawings, sketches, surveys, reports, exposed film, negatives, or photographs), or ANY information which may adversely affect the security interests of the United States, must be immediately brought to the attention of the Contracting Officer (CO) and Contracting Officer’s Representative (COR).

Photographs of any diplomatic overseas building or facility must be authorized in advance by the COR and Regional Security Officer (RSO), who will establish any controls, limits, and/or restrictions as necessary. Exposed film depicting any Controlled Access Area and/or sensitive equipment must be developed in a U.S.- controlled environment by appropriately cleared personnel. No further dissemination, publication, duplication, or other use beyond that which was requested and approved is authorized without specific, advance approval from DS. DS reserves the right to demand retention of all copies of said photographs and/or negatives, following fulfillment of the previously authorized usage.

Transmission of any information marked Sensitive But Unclassified (SBU) or contract/personnel sensitive information, via the Internet, is prohibited. SBU information can be transmitted via ProjNet, mail, FedEx (or other commercial carrier) or fax, or hand carried by authorized contractor personnel.

Discussion of U.S. Diplomatic post activities while not on post, to include in homes, hotel rooms, restaurants, and all other public places, is prohibited. Any contact with host or third country nationals that seems suspicious (such as undue curiosity in the project or project personnel) shall be reported immediately to the COR and RSO.

The Contractor and its employees shall exercise utmost discretion in regard to all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract which has not been made public, except to the extent necessary to perform their required duties in the performance of the contract requirements or as provided by written authorization of the Contracting Officer. All documents and records (including photographs) generated during the performance of work under this contract shall be for sole use of and shall become the exclusive property of the U.S. Government. No article, book, pamphlet, recording, broadcast, speech, television appearance, film or photograph concerning any aspect of the work performed under this contract shall be published or disseminated through any media, to include company or personal websites, without the prior written authorization of the

Contracting Officer. These obligations do not cease upon the expiration or termination of this contract or at any other point in time. The Contract shall include the substance of this provision in all subcontracts hereunder.

6.4 Standards of Conduct

6.4.1 General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as may be necessary. Each Contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

6.4.2 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat, and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR). The Contractor shall provide, to each employee and supervisor, uniforms, and personal equipment. The Contractor shall be responsible for the cost of purchasing, cleaning, pressing, and repair of the uniforms.

6.4.3 Neglect of Duties. Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays, or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

6.4.4 Disorderly Conduct. The Contractor shall not condone disorderly conduct, use of abusive or offensive language, quarreling, and intimidation by words, actions, or fighting. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.

6.4.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.

6.4.6 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These circumstances include but are not limited to the following actions:

falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

unauthorized use of Government property, theft, vandalism, or immoral conduct; unethical or improper use of official authority or credentials; security violations; organizing or participating in gambling in any form; and misuse of weapons.

6.4.7 Key Control. The Contractor will not be issued any keys. The keys will be checked out from Post 1 by a “Cleared American” escort on the day of service requirements.

6.4.8 Notice to the Government of Labor Disputes. The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

7.0 SCHEDULED PREVENTIVE MAINTENANCE

7.1. General

7.1.1. The Contractor shall perform preventive maintenance as outlined in Exhibit A - STATEMENT OF WORK. The objective of scheduled preventive maintenance is to eliminate system malfunction, breakdown, and deterioration when units are activated/running.

7.1.2. The Contractor shall inventory, supply, and replace expendable parts (e.g., filters, belts, hoses, gaskets) that have become worn down due to wear and tear. The Contractor shall maintain a supply of expendable and common parts on site so that these are readily available for normal maintenance to include: hoses, belts, oil, chemicals, coolant, filters (Air, Fuel, Oil), grease, sealant, thermostat, fuses; in addition to the appropriate tools, testing equipment, safety shoes and apparel for technicians, personal protective equipment (hands, hearing, eye protection), MSDS, cleaning material and oil spill containment kits. The contractor should inventory the supply after each visit and order replacement supplies and have them delivered on site.

7.1.3. Exclusion. This contract does NOT include repair of equipment and replacement of hardware (e.g. bearings, pistons, piston rings, crankshaft, gears.) Hardware replacements will be separately priced out by the Contractor for the Government’s approval and acceptance. The Government has the option to accept or reject the Contractor’s quote for parts and reserves the right to obtain similar spare parts from other competitive sources. If required by the Government, the Contractor shall utilize Government-purchased spare parts, if awarded the work. Such repairs/replacements will be accomplished by a separate purchase order. However, this exclusion does not apply if the repair is to correct damage caused by Contractor negligence.

7.1.4. Replacement/repair of any electronic or electrical parts must be approved by the COR prior to installation of the part. If the Contractor proceeds to replace any electronic or electrical parts without COR approval, the Contractor shall de-install the parts at no cost to the Government.

7.2 Checklist Approval

The Contractor shall submit to the COR a schedule and description of preventive maintenance tasks which the Contractor plans to provide. The Contractor shall prepare this schedule and task description in a checklist format for the COR’s approval prior to contract work commencement.

7.2.1. The Contractor shall provide trained technicians to perform the service at frequencies stated in Exhibit A and on the equipment called out in this SOW. The technician shall sign off on every item of the checklist and leave a copy of this signed checklist with the COR or the COR's designate after the maintenance visit.

7.2.2. It is the responsibility of the Contractor to perform all manufacturers recommended preventive maintenance as well as preventive maintenance recommended by the manufacture technical manuals for the respective equipment.

8.0 PERSONNEL, TOOLS, CONSUMABLE MATERIALS AND SUPPLIES

The Contractor shall provide factory qualified technicians with the appropriate tools and testing equipment for scheduled maintenance, safety inspection, and safety testing as required by this Contract. The Contractor shall provide all of the necessary materials and supplies to maintain, service, inspect and test all the systems to be maintained.

8.1 Contractor furnished materials will include but not limited to appropriate tools, testing equipment, safety shoes and apparel for technicians, hands, hearing and eye protection, MSDS, cleaning material and oil spill containment kit. Expendable/consumable items (e.g. hoses, belts, oil, chemicals, coolant, filters (Air, Fuel, Oil), generator starting batteries, grease, sealant, thermostat, fuse), will be maintained in the onsite inventory. See 7.1.2.

8.3 Repairs. Repairs are not included in this contract. See Item 7.1.3. Exclusions.

8.4. Disposal of used oil, fuel, battery and other toxic substances. The Contractor is responsible for proper disposal of toxic/hazardous substances. All material shall be disposed of according to Government and Local law. After proper disposal, the contractor must show proof of authorized disposal of these toxic/hazardous substances.

9.0. Oil Testing and Analysis. The Contractor shall perform laboratory testing by taking samples and sending them to a certified lab. Testing should follow all manufacturer’s recommendations.

10. DELIVERABLES

The following items shall be delivered under this contract:

Description QTY Delivery Date Deliver to Names, biographic data, police clearance on Contractor personnel (#6.2)

1 5 days after contract award COR

Certificate of Insurance (#11.2) 1 10 days after contract award CO

Certification of disposal of toxic chemicals by local authorities (#8.4)

1 After each change CO

Checklist signed by Contractor’s employee (#7.2.1)

1 After completion of each maintenance service

COR

Oil Testing and Analysis (#9.0) 3 After completion of each annual service

COR

Invoice (#15) 1 After completion of each maintenance service

COR

11.0 INSURANCE REQUIREMENTS

11.1 Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor’s personnel in the performance of this Contract.

The Contractor’s assumption of absolute liability is independent of any insurance policies.

11.2 Insurance. The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this Contract, whatever insurance is legally necessary. The Contractor shall carry the following minimum insurance:

Public Liability Insurance

Bodily Injury As per Ecuadorian Social Security Property Damage $10,000 per occurrence; $100,000.00 Cumulative

Workers’ Compensation and Employer’s Liability

11.3 Worker's Compensation Insurance. The Contractor agrees to provide all employees with worker's compensation benefits as required under local laws (see FAR 52.228-4 “Worker’s Compensation and War-Hazard Insurance Overseas”).

12.0 LOCAL LAW REGISTRATION

If the local law or decree requires that one or both parties to the contract register the contract with the designated authorities to ensure compliance with this law or decree, the entire burden of this registration shall rest upon the Contractor. Any local or other taxes which may be assessed against the Contract shall be payable by the Contractor without Government reimbursement.

13.0 QUALITY ASSURANCE PLAN (QAP).

13.1 Plan. This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QAP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the Contract. The role of the Government is to conduct quality assurance to ensure that Contract standards are achieved.

Performance Objective PWS Para Performance Threshold Services.

Performs all services set forth in the performance work statement (PWS)

1 thru 12 All required services are performed and no more than one (1) customer complaint is received per month

13.2 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

13.3 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

13.4. Procedures.

13.4.1 If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they should immediately contact the COR.

13.4.2 The COR will complete appropriate documentation to record the complaint.

13.4.3 If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

13.4.4 If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

13.4.5 The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

13.4.6 If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

13.4.7 The COR will consider complaints as resolved unless notified otherwise by the complainant.

13.4.8. Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

14. TRANSITION PLAN/CONTACTS

Within 10 days after contract award, the Contracting Officer may ask the contractor to develop a plan for preparing the contractor to assume all responsibilities for preventive maintenance services. The plan shall establish the projected period for completion of all clearances of contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

14.1 On site contact. The following are the designated contact personnel between the US Embassy and the Contractor

- Facility Engineer: Omar Perraso, 593 2 3985064, Quito Ecuador

15. SUBMISSION OF INVOICES

The Contractor shall submit an invoice after maximum ten calendar days each preventive maintenance service has been performed and report submitted. Invoices must be accompanied by a signed copy of the Maintenance Checklist for the work performed including parts replacement and break down calls, if any. No invoice for preventive maintenance services will be considered for payment unless accompanied by the relevant documentation.

The Contractor should expect payment 30 days after completion of service or 30 days after receipt of invoice at the Embassy's payment office, whichever is later. Invoices shall be sent to:

Note: specific direction will be provided with the contract for invoicing.

Exhibit A - - STATEMENT OF WORK

I. GENERAL INFORMATION:

The United States Embassy in Quito, Ecuador requires professional services and contractor cost proposals to perform preventive maintenance services of the facility’s emergency generator systems.

II. PROJECT REQUIREMENTS:

The Contractor shall perform preventive maintenance as described in this STATEMENT OF WORK. The objective of scheduled preventive maintenance is to eliminate system malfunction, breakdown, and deterioration when units are activated/running.

DESCRIPTION OF EQUIPMENT *:

*Please see attachment at the end of this sheet for more details

III. GENERAL REQUIREMENTS:

The contractor shall provide the labor and materials (see 7.1.2) required to carry out all preventive maintenance as outlined in this SOW. Embassy staff have service manuals for Generators and ATS’s on-site.

The contractor shall confirm on-site manuals are complete and current and provide the Contracting Officer’s Representative (COR) a listing of any missing or out of date manuals.

The technician shall sign off on every task specified in the Statement of Work and will provide a typewritten copy of their report to the COR or the COR's designate within five business days of each maintenance visit.

IV. SCOPE OF WORK - - GENERATOR PREVENTIVE MAINTENANCE

The contractor shall provide all materials, supervision, labor, tools, and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and /or use safety protection while work is performed. Any questions or injuries shall be brought to the attention of the Post COR and Occupation Safety and Health Officer (POSHO). Material Safety Data Sheets (MSDS) shall be provided by the contractor for all HAZMAT materials. Copies will be provided to the COR for approval.

The systems and components to be maintained include diesel generator prime mover, alternator, fuel, cooling, ventilation, and lubrication systems, start and transfer systems, as well as control and monitoring systems. The attached equipment list provides details.

1. Contractor shall submit a Work Plan (WP) and the associated safety Activity Hazard Analysis (AHA) to the COR for approval, two weeks prior to each service.

2. The contractor shall provide the COR with a list of necessary parts and materials.

3. Oil, fluids, filters, and preventive maintenance parts shall be OEM and be provided at the expense of the Contractor.

a. Only fluids which meet or exceed manufacturer’s specifications shall be used.

b. All fluids shall be delivered in original sealed containers.

4. The contractor shall provide emergency assistance for generator support, priced at an hourly rate, within 24 hours of being contacted by the COR.

5. The Government will provide load banks only for Compound Utility Building generators (E and U

Generators) testing.

If any discrepancies are found with the generator systems that are not covered under this scope of work, the contractor must provide the following:

1. Detailed report noting the discrepancy found.

2. Bill of Materials (BOM) to include component name, quantity, part #, and price for any repair material required and material lead time.

3. Price quote for repair labor.

SAFETY & SPECIAL INSTRUCTIONS:

1. Use appropriate personal protective equipment (PPE) when performing work.

2. Check all work areas, tools, and equipment to ensure unsafe conditions are eliminated or guarded against.

3. Follow site safety procedures.

4. Schedule maintenance with operating personnel and affected offices (security).

5. Follow approved lockout/tag out procedures.

6. Lockout and disconnect the main power before tightening the main supply lugs in order to avoid the hazard of electrical shock, which could result in serious personal injury or death.

7. Review and follow the manufacturer’s instructions.

8. Record results in the equipment history log.

9. Remove lockout/tag out in accordance with appropriate procedures.

10. Report all incidents and near miss incidents to COR and assist as requested in the investigation and corrective action.

At a minimum, the following work must be completed:

Notes:

• Contractor shall submit to the COR for review, work sheet/checklist that will be used for performing maintenance service.

• COR must immediately be made aware of any condition discovered that could result in equipment failure.

• Test and inspection report shall be submitted to the COR within three days of completing work.

• Laboratory report for all chemicals (oil, coolant, or fuel analysis) shall be submitted to the COR within 30 days from date of service.

MAINTENANCE INTERVAL SCHEDULE

(STANDBY GENERATORS)

The purpose of this Statement of Work is to ensure the entire standby generator systems for this facility are maintained according to manufacturer’s recommendations to ensure the readiness and proper operation of the system.

A. Monthly and Bi-monthly Schedule

Follow manufacturer’s recommendations.

B. Semi-annual Schedule

1. Conduct visual inspection around generator.

• Check for evidence of leaks, damage, lose or missing hardware.

• Inspect engine and generator wiring harness for wear and damage.

• Inspect supports and spring isolators for soundness and stability.

• Inspect system for corrosion.

• Hoses and Clamps – Inspect and replace if needed.

• Belts – Inspect and adjust/replace if needed.

• Inspect all fuel, oil, and water piping for secure mounting and leaks.

• Inspect exhaust piping and muffler insulation.

• Check / service air cleaner.

2. Batteries.

• Battery charger – Inspect operation and clean.

• Battery electrolyte level and specific gravity – Check and adjust. Add distilled water as needed.

• Perform battery load test.

• Clean battery terminals and lugs (apply grease on terminal connections).

3. Fluids and Filters.

• Cooling System Coolant Level - Check and adjust.

• Coolant conditioner (DCA/SCA) / Antifreeze protection – Check and adjust to specs.

• Jacket Water Heater - Check proper operation.

• Water pump – Check.

• Engine Oil Level - Check and add if needed.

• Fuel/water separators – Drain water.

• Engine Air Cleaner Service Indicator – Check, replace filter if needed.

4. Generator Room.

• Fuel s – Inspect and treat fuel if needed, check fuel level, drain water and sediment.

Test fuel for degradation, water, and microbial contamination.

Test autofill system, return to tank and alarms.

Check tank vents & overflow piping for obstructions Test alarms and or pumps in secondary containment.

Check hoses, piping, and connections.

• Space Heater/Room exhaust fan - Check for proper operation.

• Air intake/exhaust – Ensure nothing obstructs airflow; louvers are free and operate properly.

• Exhaust condensate trap – drain condensate.

5. Control Panel/generator cabinet.

• Open all cabinets; remove panel covers to clean/inspect.

• Clean dust and vacuum all the controls, meters, switching mechanism components, interior buswork, Remote Start control panel, Annunciator and connecting lugs.

Inspect/Check buswork and supporting hardware for carbon tracking, cracks, corrosion, or any type of deterioration.

• Check all control wiring and power cables (especially wiring between or near hinged door) for sign of wear and deterioration.

• Check the cabinet interior for loose hardware – tighten connections.

• Electrical Connections - Check tightness.

• Clean and remove dust from panels.

6. Automatic Transfer Switch (ATS).

• Inspect seals.

• Note date of last battery change. (Replace if 2 years or older).

• Tighten connections.

• Check for hot spots.

• Clean dust and vacuum all the controls, meters, switching mechanism components, interior bus work, Remote Start control panel, Annunciator and connecting lugs of the

ATS.

• Inspect/Check bus work and supporting hardware for carbon tracking, cracks, corrosion, or any type of deterioration.

• Check all control wiring and power cables (especially wiring between or near hinged door) for sign of wear and deterioration.

• Check the cabinet interior for loose hardware – tighten connections.

• Check for evidence of overheating contacts.

• Check ATS operation, calibrate and record time delays if necessary. Observe and record retransfer/cool down time.

• Exercise ATS.

Prior to performing test, confirm with the COR.

This test shall consist of an electronic operation of the switch from the normal source 1 position to the alternate source 2 position and a return to normal.

7. Run unit – No load.

• Run the generator with no load for 15 minutes.

Remote Start Panel-Inspect and test operation. Inspect and clean.

Check the generator for unusual conditions, such as: excessive vibration, leaks, smoke.

Verify all gauges and indicators are normal and functioning properly.

Check all indication lights, replace any defective bulbs.

Check operation of safeties & alarms

8. Start unit and run under load for 1 hour.

• Unit should be run under facility load if permissible. If not, unit should be run with a minimum 80% load with load bank.

• If facility load is not permissible or is not a minimum of 50% of rated capacity or if wet stacking is prevalent, the unit shall be exercised with a load bank to a minimum 75% capacity for 2 hours.

• Automatic Start/Stop – Inspect.

• Check ATS operations and calibrate TDES, TDNE, TDEN, TDEC if necessary. Observe and record retransfer/cool down time.

• Check louvers, shutters and room exhaust fans for proper operation.

• Generator Set Vibration – Inspect.

• Read and record all gauges/meters.

• Record load readings – Voltage, amps, frequency, power factor.

• Check exhaust for excessive black or white smoke.

• Check turbocharger for vibrations or any abnormal noise during operation.

• Check generator bearing for noise and overheating.

• Check exhaust manifold, flexible exhaust, muffler, and piping for leaks and secure mountings.

• Check Crankcase breather/Blow By.

• Check / service air cleaner.

9. Additional.

• Ensure Generator/ATS is left in proper position for automatic start and transfer.

• Clean generator and generator room. Wash radiator if necessary.

• Annotate date, hours and maintenance in Generator log, fill out maintenance checklist and report deficiencies to COR.

• Perform any additional maintenance tasks as recommended in the manufacture’s operation and maintenance manuals.

• Submit Service Inspection and Test Report to COR.

C. Annual Schedule or every 250hrs, whichever comes first:

1. Conduct semi- annual / monthly PM service.

2. Engine Air Cleaner Elements – Replace.

3. Engine Crankcase Breather – Clean.

4. Engine Oil Sample - Obtain and perform analysis. Submit report to COR.

5. Engine Oil and Filter(s) – Replace.

6. Annotate date and hours on all filters when replaced.

7. Fuel Filters and Water Separators – Replace.

a. To include filters to day tanks if applicable.

8. Obtain fuel sample at day tank and storage tank for analysis.

9. Radiator – Clean (follow manufacturer’s recommendation).

10. Intake louvers and ducts – Inspect/Clean (follow manufacturer’s recommendation). Replace filters.

11. Fan Drive Bearing – Lubricate.

12. Magnetic Pickups - Clean/Inspect.

13. Cooling System Coolant Sample - Test

14. Cooling System Supplemental Coolant Additive (SCA) - Test/Add

15. Coolant filter – Change if applicable

16. Crankshaft Vibration Damper - Inspect

17. Engine Protective Devices - Check

18. Engine Valve Lash - Inspect/Adjust

19. Turbocharger – Inspect/Check; Check end play and radial clearance on the turbine wheel and shaft.

20. Clean and lubricate fuel pump linkages if applicable.

21. Fan bearing – Inspect/Grease.

22. Generator – Check for moisture, dust, oil, grease, and debris on main stator windings, exciter.

Check commutator & slip rings, rotor & stator, bearings, bearing lubrication, voltage regulator.

Measure & record resistance readings of windings with insulation tester (Megger). Clean as needed.

23. Calibrate voltage-sensing relays/devices.

24. Check injector pump and injectors for flow rate pressure.

25. Clean / Test Aftercooler Core

26. Check Rotating Rectifier

27. Inspect Alternator

28. Inspect / Check Varistor

29. Clean dust and vacuum all the controls, meters, switching mechanism components, interior buswork, Remote Start control panel, Annunciator and connecting lugs of the ATS.

30. Inspect/Check buswork and supporting hardware for carbon tracking, cracks, corrosion, or any type of deterioration.

31. Check all control wiring and power cables (especially wiring between or near hinged door) for sign of wear and deterioration.

32. Check the cabinet interior for loose hardware – tighten connections.

D. 2 Year Maintenance Schedule:

1. Conduct the Semi-annual and Annual PM Service.

2. Inspect water pump and seals; replace any worn or defective parts.

3. Clean and inspect the oil cooler.

4. Clean and inspect the after cooler.

5. Generator – Check for moisture, dust, oil, grease, and debris on main stator windings, exciter.

Clean as needed.

6. Generator bearing – Inspect/Grease (or as recommended by manufacturer).

7. Service or replace the batteries in the Digital Module every two years. (as applicable)

E. 3 Year Maintenance Schedule.

1. Cooling System Coolant – Flush system and replace coolant (Note CAT ELC coolant to be replaced every 12,000 hrs or 6 years).

2. Cooling System thermostat – Replace.

3. Belts and hoses – Replace.

4. Batteries – Replace.

5. Generator Main Stator Winding Temperature (if equipped with winding defectors) – Check and record main stator winding temperatures with engine under load. NOTE: Nominal temperature values for stand by units are 1800C (3560F) for the alarm and 2050C (4010F) for the shutdown.

6. Generator Bearing and Bearing Bracket Temperature (If Equipped) – Check and record all bearing bracket temperatures with the engine under a load. NOTE: Nominal temperature values for the bearing bracket are 850C (1850F) for the alarm and 950C (2030F) for the shutdown.

F. Additional maintenance required per manufacturers recommendations and service interval:

1. Engine Valve Lash - Inspect/Adjust per manufacturer’s maintenance schedule.

• This may occur at 250hrs or up to 1500hrs depending upon manufacturer and model number.

• If this has not been done, contractor needs to perform at first service.

• Many manufacturers and models require this to be done annually or according to a schedule based on run time. This needs to occur at first service if this has not been done and according to manufacturer’s requirements.

• Replace belts.

MAINTENANCE INTERVAL SCHEDULE

(AUTOMATIC TRANSFER SWITCHES)

The purpose of this Statement of Work is to ensure the automatic transfer switch for this facility is maintained according to manufacturer’s recommendations to ensure the readiness and proper operation.

A. Quarterly Schedule

1. Perform proper lock out tag out procedures.

2. Inspect wiring, wiring connections, insulation and fuse blocks for looseness, charring evidence of short circuiting and overheating.

3. Tighten all connections.

4. Inspect general condition of transfer switch and clean exterior and surrounding area.

5. Ensure any applicable signage is displayed, clean and legible.

6. Perform transfer to emergency power and ensure unit operates smoothly.

7. Perform transfer to normal power and ensure unit operates smoothly.

8. Verify settings of controls and time delays.

B. Annual Schedule

1. Ensure the unit is loaded to at least 40% or rated current and perform an infrared section on the normal side of the switch. Transfer the load to the backup generator and perform the infrared inspection again.

2. Check for hot spots.

3. Perform proper lock out tag out procedures.

4. Open the transfer switch and check phase to phase and phase to ground for presence of correct voltage.

5. De-energize the switch.

6. Inspect wiring, wiring connections, insulation and fuse blocks for looseness, charring evidence of short circuiting and overheating.

7. Clean the inside of switch cubicle, conductors, and buss work.

8. Check all conductors for signs of overheating, mechanical, or moisture damage to conductors.

9. Tighten all connections to manufacturer’s specifications.

10. Inspect all exposed ground connections. Be sure the connections are clean and tight.

11. Clean bus insulators.

12. Clean dust and vacuum all the controls, meters, switching mechanism components, interior bus work, Remote Start control panel, Annunciator and connecting lugs of the ATS.

13. Make sure the heaters (if installed) work correctly.

14. Lubricate all movements and linkages.

15. Disconnect the conductors to the under-voltage relays. Test the under-voltage relays using a source of test voltage. Record drop-out and pick-up voltages. After testing relays, reconnect the conductors.

16. Find and disconnect the transfer operating mechanism control power. Use a remote source of voltage to operate the transfer mechanism.

17. Check the contact resistance on the normal and emergency contacts.

18. Re-connect the operating mechanism control wires.

19. Clean indicating lenses and change lamps as needed.

20. Note date of last battery change. (Replace if 2 years or older).

21. Inspect seals.

22. Manually exercise the switch.

23. Restore the transfer switch to normal position.

24. Remove tags and place generator controls in the automatic position.

25. Check with affected occupant agencies for generator operations.

26. Exercise ATS.

• Prior to performing test, confirm with the COR.

• This test shall consist of an electronic operation of the switch from the normal source 1 position to the alternate source 2 position and a return to normal.

27. Open normal power breaker; the generator should start and the transfer switch should transfer the load to the generator source.

28. Re-accomplish the infrared inspection on any problem areas in the generator position.

29. Close the normal power breaker. The transfer switch should transfer the load to the normal power source and the generator should shut down after the cool down period.

30. Re-accomplish the infrared inspection on any problem areas in the normal position.

31. Check with the affected occupant agencies to see that normal services have been restored to all areas.

32. Check, calibrate and record time delays if necessary. Observe and record retransfer/cool down time.

33. Ensure system is left in proper position for automatic start and transfer.

34. Perform any additional maintenance tasks as recommended in the manufacture’s operation and maintenance manuals. [Note: contractor should make note of these before finalizing contract.]

35. Verify generators network including all equipment and remote panel is working fine. Test alarms and supervision signals.

C. Additional:

1. The contractor shall supply to post:

• Parts needed list.

Equipment List:

Equipment Manufacturer Make Model Specifications Location E-GENSET CUMMINS CUMMINS 1500DFLE-6453 PRIME POWER RATING: 1250 kW/1562 KVA Compound UTL Building U-GENSET CUMMINS CUMMINS 1500DFLE-6452 PRIME POWER RATING: 1250 kW/1562 KVA Compound UTL Building

BUILDING GENSET CUMMINS CUMMINS 450 DFEC-6451 PRIME POWER RATING 410 kW Compound Chancery Building

PORTABLE GENSET CUMMINS CUMMINS DGBB-5004287 PRIME POWER RATING 35 Kw Compound UTL Building E-ATS CUMMINS ONAN OTPC3000 - Compound UTL Building U-ATS CUMMINS ONAN OTPC3000 - Compound UTL Building

BUILDING ATS CUMMINS ONAN OTPC800 -

Compound Chancery Building

CMR GENERATOR.

INCLUDES ATS

CATERPILLAR - 3304 /3304BDI PRIME POWER RATING: 90 kW/113 KVA Chief of Mission Residence

TCMR GENERATOR.

INCLUDES ATS.

CUMMINS - DGBHCB-1216506 STAND BY POWER RATING: 37 kW/43 KVA Temporary Chief of Mission Residence

SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS

(NOV 2021) IS INCORPORATED BY REFERENCE. (SEE SF-1449,

BLOCK 27A)

Instructions for 52.212-5

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

(SEP 2023)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (NOV 2021) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic…

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