19CY6026Q0004-A00001 Janitorial - QA No. 2.pdf

AMERICAN EMBASSY NICOSIA

JANITORIAL SERVICES

SOLICITATION NO. 19CY6026Q0004

QUESTIONS AND ANSWERS NO. 2

The following questions have been asked regarding this Solicitation:

1. Can you provide the current number of cleaning personnel for routine cleaning?

5 cleaners and 1 working supervisor.

2. Is it the cleaner’s responsibility to wash dishes?

No, only at the Ambassador's office area.

3. Are the following areas – warehouse, north office building, west office building- in the perimeter of the embassy or are they external buildings? If they are external, please provide location addresses.

The Warehouse, North Office Building (NOB) and West Office Building (WOB) are all external from the Embassy.

The Warehouse is at 4 Andreas Karios Street, 2409 Engomi.

The WOB is at 25 Panayioti Yiannopoulou Street, 2402 Engomi

The NOB is at 6 Serif Arzik Sokak, Nicosia

4. For the cafeteria, the cleaner’s responsibility is only cleaning of the floors?

The Contractor is responsible for only cleaning the floors in the cafeteria seating area.

5. Could we have the dimensions of the hand towel dispensers?

There are various types of dispensers. The paper towels that we are currently using are

9.5 inches by 4 inches, interfold, white.

6. Could we have the dimensions of the toilet roll dispensers, if there are any?

There are two sizes the regular and jumbo toilet roll dispensers. They are 30cm across in diameter.

7. Regarding the police clearance certificate: we have employees who, according to

Cypriot regulations, need 6 months of social insurance contributions in order to obtain a Cypriot police clearance certificate. In the case of employees who have been in Cyprus for less than 6 months, and we would like to include them in the team, can we use the police clearance certificate from their country of origin? These employees have a work visa issued under our company and approved by the Cypriot government.

Yes, but they need to be able to understand English.

8. Are the skylights in the building included in the window-cleaning process? If yes, do we have access to the roof?

The cleaning of the skylights is not included in the services of this contract.

9. In the basement there are many ducts. Are these included in the cleaning schedule?

The cleaning of the basement ducts is not included in the services of this contract.

10. Health & Safety Plan: Is it acceptable to submit our general Health & Safety Plan, which covers our permanent cleaning teams and includes all potential risks related to our cleaning activities? Or do you require a specific Health & Safety Plan tailored to your building, in which case we would need to visit the premises with our external consultant so that we can prepare a risk assessment specifically for your site? Please note that this cannot be completed within 10 days; it requires approximately 1–2 months.

The Contractor’s general Health & Safety Plan is acceptable to be submitted with their offer.

11. What are the regular working days at the Embassy?

The regular working days of the Embassy are Monday, Tuesday, Wednesday, Thursday and Friday.

12. Shampooing the entire surface of carpets in the high traffic areas. Please provide the total square meters of carpeted areas.

The total carpet area is 51m² plus the small entry mats.

13. Cleaning blinds as required and Washing window blinds with damp cloth and disinfectant. Please provide the total number of blinds.

The total number of blinds is 129.

14. Exterior trash bins: The large trash bins and recycling bins shall be cleaned every three (3) months or as often as needed. As a minimum they will be power washed and then disinfected. Please provide the number of trash bins.

There are 6 exterior trash bins.