Amendment of Solicitation 19CB6022Q0003 (0002) Final OPE signed.pdf

SENSITIVE BUT UNCLASSIFIED

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE

PAGE OF PAGES

1 17

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

See block 16C

4. REQUISITION/PURCHASE REQ. NO.

5. PROJECT NO. (If applicable)

6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6)

CODE

U.S. Embassy Phnom Penh #1, Street 96, Sankat Wat Phnom, Daun Penh Phnom Pen, Cambodia Tel: 023 728 000; Fax: 023 728 504

American Embassy Phnom Penh General Services Office/Procurement

8. NAME AND ADDRESS OF CONTRACTOR (NO., street,city,county,State,and ZIP Code)

9a. AMENDMENT OF SOLICITATION NO.

19CB6022Q0003

9b. DATED (SEE ITEM 11) March 03, 2022

10a. MODIFICATION OF CONTRACT/ORDER NO.

10b. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

[ X ] The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers [X] is extended, [] is not extended Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing Items 8 and 15, and returning ____1___ copies of the amendment;(b) By acknowledging receipt of this amendment on each copy of the offer submitted; or(c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers.

FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b)

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor [X] is not, [] is required to sign this document and return __ copy to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

- The solicitation is amended to delete Section 1 – The Shedule and Description/ Specifications/Work Requirement in its entirety and replace with a newly revised Section 1. Please see attached

- The closing date is extended until April 29, 2022 at 5:00 pm, Cambodian local time.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

16A. NAME OF CONTRACTING OFFICER

Zoë Treuer

15B. NAME OF CONTRACTOR/OFFEROR

BY

(Signature of person authorized to sign)

15C.DATE

SIGNED

16B. UNITED STATES OF AMERICA

BY

(Signature of Contracting Officer)

16C.DATE SIGNED

NSN 7540-01-152-8070 Standard Form 30 (revised 10/83) Previous edition unusable Prescribed by GSA FAR (48 CFR) 53

Amendment 0002 Solicitation 19CB6022Q0003

The solicitation is amended to delete Section 1 – The Shedule and Description/ Specifications/Work Requirement in its entirety and replace with a newly revised Section 1, as set forth below, which is hereby made part of the solicitation by this amendment.

A. Section 1, A.1 (a), revising requirement: approximately 1,000 – 1,200 pallet spaces.

B. B.1 PRICING SCHDULE is revised and replaced with a new B.1.

C. Section 1, Description/Specifications/Work Requirement is revised as follows:

- paragraph C.1.3.1 Definitions, correcting a typo.

- paragraph C.2.1(b) and (c), revising requirement: a minimum of 1,000 – 1,200 pallet spaces.

- paragraph C.2.2, clarifying separate reception space/receiving area in the standard services.

- C.2.4, providing estimated square meters of indoor swing space and outdoor swing space and frequency of need.

- C.2.5, eliminating requirement for online inventory system.

- C.6, correcting a typo.

D. The closing date is extended until April 29, 2022 at 5:00 pm, Cambodian local time.

Pease see attached.

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19CB6022Q0003

PRICES, BLOCK 23

A. PERFORMANCE WORK STATEMENT

The Contractor shall provide storage services and other logistical support services for the U.S. Mission in Cambodia in accordance with Description/Specifications/Work Statement. The contract will be for a one-year period from the date of Notice to Proceed (NTP), with four option years.

A.1 TYPES OF SERVICES

(a) Standard Services. The Contractor shall provide standard warehouse support services as specified in Description/Specifications/Work Statement. The U.S. Embassy will require approximately 1,000 – 1,200 pallet spaces.

(b) Temporary Additional Services. The Contractor shall provide temporary additional services when requested by the Contracting Officer through a written order, or verbally in limited emergency circumstances. Temporary Additional Services will include temporary swing space in addition to the normal space that is rented. The tasks to be accomplished shall be additional quantities of the same tasks described in Description/Specifications/Work Statement.

The rates as defined in Description/Specifications/Work Statement, are fully loaded rates, including:

1. All direct and indirect labor and material costs (including any premiums relating to overtime, holidays, or night shifts, etc., and materials).

2. All overhead and indirect costs, including general and administrative expenses (G&A); and

3. Profit.

B. PRICING

(a) The Government shall pay the Contractor a fixed price per month for Standard Services that have been satisfactorily performed. The fixed price shall be based on dedicated pallet spaces in the Contractor’s warehouse as well as the consistent provision of services detailed in DESCRIPTION/ SPECIFICATIONS/WORK STATEMENT. Pallet spaces shall be configured to maximize storage capacity. The Government shall also pay the Contractor for Temporary Additional Services when ordered by the Government.

(b) The proposed firm fixed prices shall be in U.S. dollars only.

(c) VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The entire solicitation is subject to a 10% VAT.

(d) The rates below shall include all direct and indirect costs, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The firm-fixed price is for pallet space and all services including overtime and shall include all labor, contractor provided materials, supplies, equipment, and transportation, etc.

(unless otherwise furnished by the Government) necessary to perform the services required by the contract.

B.1 PRICING SCHEDULE

B.1.1 - Base Year - The Contractor shall provide the services shown below for the base year of the contract, starting on the date of Notice to Proceed and continuing for a period of twelve months.

B.1.1 (a) Standard Services – paragraph A.1(a) Price per Month 12 months Price per Year X 12

VAT 10%

B.1.1 (b) Temporary Additional Services – paragraph A.1 (b) Indoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12 Outdoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12

VAT 10%

TOTAL FOR BASE YEAR

B.1.2 – First Option Year - The Contractor shall provide the services shown below for Option Year 1, starting one year after the date of Notice to Proceed and continuing for a period of 12 months.

B.1.2 (a) Standard Services – paragraph A.1(a)

X 12

VAT 10%

B.1.2 (b) Temporary Additional Services – paragraph A.1 (b) Indoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12 Outdoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12

TOTAL FOR FIRST OPTION YEAR

B.1.3 – Second Option Year - The Contractor shall provide the services shown below for Option Year 2.

B.1.3 (a) Standard Services – paragraph A.1(a)

X 12

VAT 10%

B.1.3 (b) Temporary Additional Services – paragraph A.1 (b) Indoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12 Outdoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12

TOTAL FOR SECOND OPTION YEAR

B.1.4 – Third Option Year - The Contractor shall provide the services shown below for Option Year 3.

B.1.4 (a) Standard Services – paragraph A.1(a)

X 12

VAT 10%

B.1.4 (b) Temporary Additional Services – paragraph A.1 (b) Indoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12 Outdoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12

TOTAL FOR THIRD OPTION YEAR

B.1.5 – Fourth Option Year - The Contractor shall provide the services shown below for Option Year 4.

B.1.5 (a) Standard Services – paragraph A.1(a)

X 12

VAT 10%

B.1.5 (b) Temporary Additional Services – paragraph A.1 (b) Indoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12 Outdoor Swing Space Per 100 net square meters (m²)

As Needed Price per Year

X 12

TOTAL FOR FOURTH OPTION YEAR

Note: With regard to Temporary Additional Services, if U.S. Embassy occupies temporary swing space before 15th of the month, the Embassy will pay full monthly fee of indoor/outdorr swing space rental, and if the swing space use begins after the 15th , the Embassy will pay half of the monthly fee.

BASE YEAR TOTAL AMOUNT

FIRST OPTION YEAR TOTAL AMOUNT

SECOND OPTION YEAR TOTAL AMOUNT

THIRD OPTION YEAR TOTAL AMOUNT

FOURTH OPTION YEAR TOTAL AMOUNT

GRAND TOTAL OF BASE PLUS ALL OPTION YEARS

CONTINUATION TO SF-1449

RFQ NUMBER 19CB6022Q0003

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 WORK REQUIREMENTS

C.1.1 General. The purpose of this firm-fixed price contract is to provide storage and reception spaces for the U.S. Embassy in Phnom Penh as well as logistical support services. The Contractor shall furnish all managerial, administrative, direct labor personnel, materials and transportation that are necessary to accomplish all work as required by this contract. Performance requirements for required work are described below.

C.1.2 Personnel. The Contractor shall provide a qualified work force capable of providing the services specified in this contract.

Personnel employed to operate machines and equipment, such as forklifts and shelving systems, shall be properly trained to industry standards and be properly licensed according to local laws. Documentation of such training must be supplied to the COR prior to any employee operating a forklift to move embassy property.

The Contractor shall designate a project manager responsible for on-site supervision of the Contractor’s workforce. In addition to the project manager, the Contractor shall provide sufficient number of warehouse staff to manage the day to day operations. The project manager shall be the focal point for the Contractor and shall be the point of contact with the U.S. Government personnel.

The project manager must have sufficient knowledge of Khmer and English to communicate effectively with Embassy personnel

C.1.3 General Requirements

C.1.3.1 Definitions

"General Instructions" means those instructions, directives and guidelines that apply to all warehouse support service personnel.

"Client" means all United States mission personnel for whom the required services are to be rendered.

"COR" means the Contracting Officer's Representative, appointed in accordance with Section 2 of this contract.

"Government" means the Government of the United States of America unless specifically stated otherwise.

“GSO” means the General Services Office

"Ordering Officer" means the Contracting Officer of the U.S. Post.

"Services" means the services performed, workmanship, and material furnished or utilized in the performance of the services.

“Work Order” means all the tasks as part of daily standard services, such as unpacking, loading, unloading, sorting and inventory of supplies and equipment stored therein, shall be accompanied by Work Orders issued by the COR, which shall contain the following information:

(1) Name of Contractor;

(2) Contract Number;

(3) Date of Order;

(4) Work Order Number;

(5) Itemized list of shipment and services furnished;

(6) Quantity; and

(7) Residence/office placing order

“Working Hours” shall be from 8:00 a.m. to 5:00 p.m., Mondays through Fridays, except for Cambodian and American holidays, as observed by the U.S. Embassy Phnom Penh.

C.1.3.2 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer’s Representative (COR) for review within thirty days after contract award. The COR shall approve these general instructions before issuance.

C.1.4 DUTIES AND RESPONSIBILITIES

C.1.4.1 The Contractor shall schedule warehouse support services requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis. Due to security escort requirements, programmatic needs, customer service standards, and resource constraints, the contractor must closely coordinate with the COR.

C.1.4.2 Temporary Additional Services shall be in addition to the Standard Services. These services shall include the provision of additional pallet spaces on an as needed basis. In emergency situations, the Contracting Officer may order temporary services verbally and with less advanced notice. Such orders will be confirmed in writing by work order the following workday.

C.1.4.3. The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials provided and requested under temporary additional services. The Contractor shall also include a copy of the work order requesting the temporary additional services.

C.2 TYPES OF SERVICES

Standard Services shall include the following:

C.2.1 Storage/Warehouse Space Rental Services

a) The facility shall have the availability to receive, store, and account for equipment, appliances, supplies and materials as required by the Embassy. These items may consist of different types of equipment, appliances, furniture and supplies in various sizes and weight intended for the sole and explicit use by Embassy.

b) The gross warehousing storage space must be able to store a minimum of 1,000 – 1,200 pallet spaces in either a square or a rectangular physical layout.

c) The warehouse space offered must be in a quality building of sound and substantial construction, either a new, modernized building, or one that has undergone restoration or rehabilitation for the intended use and must be fitted by the Contractor with racking a minimum of 1,000 – 1,200 pallet spaces.

d) The Embassy requires a secure and segregated storage area: at a minimum, an enclosed area with lockable gate entrances and doors.

e) The warehouse shall be accessible by loading dock and garage door access. The owner shall ensure that the warehouse space complies with all applicable codes, standards, and regulations necessary for awarding the contract and shall operate the building in conformance with local codes and ordinances.

f) The Contractor shall provide all necessary equipment (including forklift) and labor to move, remove and place items / equipment on the shelves in the storage space as needed by the Government within one working day.

g) Many items are new and in their original packaging but used items will need to be protected. The Contractor shall provide and install appropriate protective elements consistent with industry practices to prevent damage, to include dirt, scratching and denting, to all items not in their original packaging.

h) The Contractor shall appoint a Project Manager who provides the COR or the Embassy GSO representatives with a weekly report on the entries and exits into the space. The Project Manager shall also collect the items that are received in the Contractor’s receiving space and store them in the storage space when requested by the COR or the U.S. Embassy GSO Representatives.

C.2.2 Reception Space Rental and Logistics Services

As part of standard services, the contractor shall provide reception space/receiving area of at least 50 sqm in size for receiving and temporary storing of delivered shipments and items. The reception space must be separate from the storage area and be a secure area with lockable doors.

The GSO is responsible for officially receiving items that are delivered to the Embassy. In performing these duties, GSO staff will prepare and file the receiving reports, keep track of items received and issued, and sign for receipt of items/supplies delivered to the Embassy. Pursuant to industry practices, the Contractor, in performing reception operations as described in this section, shall be responsible for the physical placing of items received by GSO into their designated warehouse spaces by utilizing motorized and manual equipment to safely handle property. The Contractor shall remove waste or refuse from storage and reception areas in a manner compatible with Cambodian environmental standards.

Services shall include the following:

a) Monthly Activity Report. The Contractor shall provide to COR a report on work progress each month including work accomplishments and/or operational problems. The report shall include:

1. Report date;

2. Volume of unloading and loading of supplies and equipment;

3. Volume of De-vanning and Hauling in-out; and

4. Any issues that needs to be raised to the COR.

b) The Contractor shall maintain inventory of supplies and equipment stored therein in a well-organized manner to ensure efficient use of space and ready access. (C.2.5 Database Requirements) The sample Property Inventory Report will be provided post contract award, to include:

1. PO #

2. Group # (items are grouped to be sorted in the warehouse)

3. Item name

4. Description such as model number, color and dimensions

5. ILMS tag number, if applicable

6. Warehouse-in and -out dates, and

7. Original and current quantities

c) The GSO representative will normally visit the receiving space of the Contractor weekly, or more often as necessary, to receive items into the U.S. Embassy’s Asset Management system. During each visit, the U.S. Embassy GSO representative will determine the destination of each item and will request the Reception Clerk to take the following actions:

1. Dispatch the items to the storage space, and/or

2. Prepare, consolidate and store the items ready for shipment to the

Embassy.

d) Dispatch of items to the storage space (Unloading - est. 30 handlings per week):

1) The Reception Clerk may coordinate the dispatch of the items to the storage space with the Project Manager using the appropriate equipment (forklift) at the direction of the COR.

2) The Project Manager shall make sure the items are properly wrapped to industry standards and stored in the storage space and that their movement is electronically shared with the COR on a weekly basis.

e) Prepare items ready to be picked up by the U.S. Embassy drivers (Loading – est. 30 handlings per week)

1) The Contractor shall prepare the items for transportation to the Embassy pursuant to industry practices by wrapping and palletizing them if not in their original packaging. U.S. Embassy personnel will load the U.S. Embassy’s truck that will transport the items at the request of the COR or other GSO Representative.

f) Unload shipping containers: the Government estimates 15-20 container deliveries per year.

1) Store empty shipping containers until they can be removed.

2) Coordinate receiving of property into warehouse.

g) Annual Inventory Assistance:

1) The Contractor shall assist in conduct of annual property inventory by pulling items from various locations in the warehouse; and assist in counting, verifying, and replacing all items in the original storage area. Annual inventory normally takes place in November or December.

2) All stacked furniture and equipment must be made accessible for Embassy General Services Office (GSO) staff to scan each bar code. All items must be returned to their original location after scanning barcodes.

3) Estimated workload: 2,500 non-expendable furniture, furnishings and equipment stored in the warehouse.

4) Performance Standard. GSO staff will coordinate annual inventory schedule with the Project Manager at least one week prior to the visit. Items shall be moved in advance for GSO staff to conduct inventory effectively. Items shall be returned to original location within three working days. No more than three incorrect inventory counts per year.

C.2.3 Initial Reception and Data Entry of Embassy property items. The Contractor shall track approximately 2,500 items in their logistics database. These items shall be physically stored in the general storage space as directed by the COR.

C.2.4 Swing Space Rental. The specifications applicable to C.2.1a above also apply to the swing storage rental. This requirement varies from C.2.1.a above only as follows:

C.2.4.1 The government estimates needing up to 200 net square meters for indoor swing space for four months a year and up to 500 net square meters (m²) for ourdoor swing space for three months a year.

C.2.5 Database Requirements. The Contractor shall maintain a database for tracking all Government owned items entering and exiting the storage areas. The database shall allow for the data entry of items with cross-referencing to Government property numbers. The Contractor shall provide complete inventory data to the Government electronically in Excel format at least monthly, as well as on an ad hoc basis within 2 business days of the Government’s request. Upon award, the Government shall provide an inventory in Excel format with property numbers to facilitate the move of all property and their entry into the Contractor database.

C.2.6 Access and Security Requirements

The COR and the Embassy GSO representatives shall be able to access rented space during working hours. The Contractor shall provide a level of security which reasonably deters unauthorized entry during regular and non-duty hours. The Embassy considers a security alarm reasonable. The Contractor shall perform the following:

a) Safeguard all Embassy property and materials from theft, misuse and damage.

b) Permit only authorized personnel access to the Embassy inventory/items and maintain a daily sign-in log.

c) Respond to reports of missing or stolen items. Take actions to manage the resolution of missing or stolen item reports, including providing payment to replace missing or stolen items.

d) Overall security shall also include deterring loitering or disruptive acts in and around the space during duty hours.

e) The Warehouse shall be adequately alarmed with 24-hour monitoring to prevent unauthorized entrance. Contractor shall be responsible for maintaining the area in a condition that protects the property stored in the space. This includes protection from all forms of nature and theft.

f) The facility must have a CCTV surveillance security system, 24/7 manned security guards, as well as a fire and smoke detection system.

C.3 DELIVERABLES

The following items shall be delivered under this contract:

DESCRIPTION QUANTITY DELIVERY DATE DELIVER TO

Insurance (paragraph C.4.2) 1 10 days after award CO Transition Plan (paragraph C.6) 1 10 days after award COR Government Property Inventory 1 10 days after award COR General Instructions (paragraph C.1.3.2) 1 30 days after award COR Activity Report (paragraph C.2.2(a)) 1 Monthly COR Property Items Moved Report (paragraph C.2.1(h))

1 Weekly COR

Payment Request 1 Monthly FMO Government Property Inventory 1 End of Contract COR

C.4 INSURANCE

C.4.1 AMOUNT OF INSURANCE. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

C.4.2 GENERAL LIABILITY (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in US Dollars:

Per Occurrence $3,000 Cumulative $30,000

2. Property Damage stated in US Dollars:

Per Occurrence $ 3,000 Cumulative $50,000

C.4.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

C.4.4 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3, or host country nationals that do not have a DOL waiver.

C.4.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to any property of the Contractor, its officers, agents, servants, employees, or any other person, arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

C.4.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

C.4.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State," as an additional insured with respect to operations performed under this contract.

C.4.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

C.5 LAWS AND REGULATIONS

C.5.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. If there is a conflict between the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

C.5.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, unless they are inconsistent with the requirements of this contract.

C.6 TRANSITION PLAN

Within 10 days after contract award, the Contracting Officer may ask the Contractor to develop a plan for preparing the new Contractor to assume all responsibilities for warehousing services. The plan shall establish the projected period for completion of all clearances of contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

C.7. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

C.7.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 1 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

C.7.2 The Contractor shall conduct a joint physical inventory with the Government of all Government property in its possession at the beginning and end of the contract. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall also conduct physical inventories periodically and as directed by the COR. The Contractor shall maintain written records of work performed, and report the need for major repair, replacement, and other capital rehabilitation work for Government property in its control.

C.8 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

C.8.1 This plan is designed to provide an effective surveillance method to promote effective contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

C.8.2 Performance Objectives

PERFORMANCE OBJECTIVES PWS

PARAGRAPHS

PERFORMANCE THRESHOLD

Provide a secure and segregated storage area. C.2.1(d) Storage area is secure and segregated at all times. No violations noted by Government during routine work or spot inspections.

Provide all necessary equipment (including forklifts) and labor to move, remove, and place items/equipment as needed by the Government within 1 working day of being notified of the need.

C.2.1(f) Government team waits no more than 30 minutes for equipment and labor to move, remove, or place items/equipment as needed when Contractor is notified at least 1 business day in advance.

Palletize and cover items not in their original packaging.

C.2.1(g) Cover all items identified by the Government within 3 business days.

Move items from the receiving space and store them in the storage space as requested by the COR or U.S. Embassy GSO representative.

C.2.1(h) Within 1 working day of request

Maintain inventory of supplies and equipment stored therein.

C.2.2(b) Discrepancies noted during monthly spot check resolved within 1 business day

Permit only authorized personnel access to the Embassy inventory/items and maintain a daily sign-in log.

C.2.6(b) Ad hoc spot checks show accurate daily log of personnel who access the Embassy inventory area.

C.8.3 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

C.8.4 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996)), if any of the services exceed the standard.

C.8.5 PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally or electronically notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection Clause.

ATTACHMENT 1

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

GOVERNMENT FURNISHED PROPERTY

Nomenclature Serial Number Acquisition

Cost (each) Property Condition Code

Quantity Date of Acquisition

Pallet Jack Yellow

1 each

Metal Step Ladder

2 each

Plastic Pallet, Blue

36 each

Plastic Pallet, Black

17 each

CONDITION CODES

PROPERTY

1 New or unused property in excellent condition. Ready for use and identical or interchangeable with new items delivered by manufacturer or normal source of supply.

2 New or unused property in fair condition. Soiled, shopworn, rusted, deteriorated, damaged to the extent that utility is slightly impaired.

3 New or used property so badly broken, soiled, rusted, mildewed, deteriorated, damaged, or broken that its condition is poor and its utility seriously impaired.

4 Property that has been slightly or moderately used, no repairs required, and still in excellent condition.

5 Used property which is still in fair condition and usable without repairs; however somewhat deteriorated, with some parts (or portion) worn and should be replaced.

6 Used property that still is usable without repairs in poor condition and undependable or uneconomical in use. Parts badly worn and deteriorated.

7 Used properties, still in excellent condition, but minor repairs required. Estimated repair costs would cost no more than 10% of acquisition cost.

8 Used property, in fair condition, but minor repairs required estimated repair costs would be from 26% to 40% of acquisition cost.

9 Used property, in poor condition, and recurring major repairs. Badly worn and would still be in doubtful condition of dependability and uneconomical in use of repaired. Estimated repair cost between 41% and 65% of acquisition cost.

ATTACHMENT 2

DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT

CONTRACTOR FURNISHED EQUIPMENT AND MATERIALS

The contractor shall provide all equipment, materials, and supplies, required to perform the standard and temporary additional services as specified in this contract. Such items include, but are not limited to personnel equipment, tools, supplies, equipment and any other operational or administrative items required for performance of the duties and requirements of this contract. The Contractor shall maintain sufficient parts and spare equipment for all contractor-furnished materials to ensure uninterrupted provision of services as required by the contract.