WH RFP OPE FINAL.pdf

EMBASSY OF THE UNITED STATES OF AMERICA

General Services Office February 27, 2020

#1, Street 96, Phnom Penh, Cambodia

Tel: 023 728 000

Dear Prospective Offeror:

Subject: Solicitation number 19CB6020R0002 – Request for Proposals for Logistical Support Services

(Warehousing) for the U.S. Embassy Phnom Penh.

The Embassy of the United States of America invites you to submit a proposal for the Provision of

Logistical Support Services (Warehousing).

The Embassy intends to conduct a pre-proposal conference on March 12, 2020 at 10:00 AM-12:00 PM, Cambodian local time. All prospective offerors who have received a solicitation package are invited to attend. See Section L of the attached Request for Proposals (RFP).

Your proposal must either be submitted in a sealed envelope marked "Proposal Enclosed" to the GSO-

Procurement, # 1, Street 96, Phnom Penh, Cambodia or submitted electronically to

PhnomPenhProcurement@state.gov on or before 4:00 PM, local time on March 31, 2020. No proposal will be accepted after this time. In order for a proposal to be considered, you must also complete and submit the following:

1. SF-33

2. Section B, Pricing Schedule

3. Section B, Pricing in B.4.1

4. Section K, Representations and Certifications;

5. Additional information as required in Section L.

Direct any questions regarding this solicitation to PhnomPenhProcurement@state.gov.

I call your attention to the requirement of clause 52.204-7 - SYSTEM FOR AWARD MANAGEMENT

(OCT 2018) in the solicitation document. The offerors must register in System for Award Management, and for registration, please follow the link: https://www.sam.gov/portal/public/SAM/.

The U.S. Government intends to award a contract to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract based on initial proposals, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Sincerely, Brendan Harley

Contracting Officer mailto:PhnomPenhProcurement@state.gov mailto:PhnomPenhProcurement@state.gov https://www.sam.gov/portal/public/SAM/

SOLICITATION, OFFER AND AWARD

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 350)

RATING PAGE OF PAGES

2 | 59

2. CONTRACT (Proc. Inst. Ident.) NO.

3. SOLICITATION NO.

19CB6020R0002

4. TYPE OF SOLICITATION

[ ] SEALED BID (IFB)

[x] NEGOTIATED

(RFP)

5. DATE ISSUED

February 27, 2020

6. REQUISITION/PURCHASE NO.

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than item 7) U.S Embassy Phnom Penh

# 1, Street 96, Phnom Penh, Cambodia

Phone: 855-23-728-000 Email: PhnomPenhProcurement@state.gov

The same as Block 7

NOTE: In sealed bid solicitation "offer" and "offeror” mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and 2 copies for furnishing the supplies or services in the Schedule will be received at the place specified, in the depository located in the

US Embassy-Phnom Penh until 16:00 hrs local time on March 31, 2020.

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L. Provision No. 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

855-23-728-000

A. NAME

Brendan Harley

B. TELEPHONE (NO COLLECT

CALLS)

AREA CODE NUMBER EXT

C. E-MAIL ADDRESS

PhnomPenhProcurement@state.gov

11. TABLE OF CONTENTS

(x) SEC. DESCRIPTION PAGE(S) (x) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 2 X I CONTRACT CLAUSES 23 – 37

X B SUPPLIES OR SERVICE AND PRICES/COSTS 3 – 5 PART III - LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACH.

X C DESCRIPTION/SPECS/WORK STATEMENT 6 – 12 X J LIST OF ATTACHMENTS 38 – 38

X D PACKAGING AND MARKETING 13 – 13 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 14 – 16 X K REPRESENTATIONS, CERTIFICATIONS, AND 39 – 51

X F DELIVERIES OR PERFORMANCE 17 – 18 OTHER STATEMENTS OF OFFERORS

X G CONTRACT ADMINISTRATION 19 – 19 X L INSTRS., COND., AND NOTICES TO OFFERORS 52 – 57

X H SPECIAL CONTRACT REQUIREMENTS 20 – 22 X M EVALUATION FACTORS FOR AWARD 58 – 59

OFFER (Must be fully completed by offeror) NOTE: ITEM 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (120 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT SEE 14

(See section I, Clause No 52.232-8)

10 CALENDAR DAYS

20 CALENDAR DAYS

30 CALENDAR DAYS

CALENDAR DAYS

14. ACKNOWLEDGMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The offeror acknowledges receipt of amendments to the solicitation and related documents ) numbered and dated:

15A. NAME

CODE

FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED

AND ADDRESS

OF OFFEROR

TO SIGN OFFER (Type or print)

15B. TELEPHONE NO. (Include area code)

15C. CHECK IF REMITTANCE ADDRESS

[ ] IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEM NUMBERED

20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

[ ] 10 U.S.C. 2304(c)( ) [ ] 41 U.S.C. 253(c)( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTRATION BY (If other than Item 7)

CODE

25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print)

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this form, or on the Standard Form 26, or by other authorized official written notice.

Solicitation 19CB6020R0002

Warehouse Logistical Support Services

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PART I – THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SCOPE OF SERVICES

The Contractor shall provide storage services and other logistical support services for the U.S.

Mission in Cambodia in accordance with Section C - Description/Specifications/Work Statement and the Exhibits contained in Section J of this contract. The contract will be for a one-year period from the date of Notice to Proceed (NTP), with two option years.

B.2 TYPE OF CONTRACT

This is a fixed price contract with indefinite-delivery, indefinite-quantity contract for temporary additional services. Orders will be placed by firm fixed price task orders.

B.3 TYPES OF SERVICES

(a) Standard Services. The Contractor shall provide standard warehouse support services as specified in Section C. The U.S. Embassy will require approximately 800 pallet spaces.

(b) Temporary Additional Services. The Contractor shall provide temporary additional services when requested by the Contracting Officer through a written order, or verbally in limited emergency circumstances. Temporary Additional Services will include temporary swing space in addition to the normal space that is rented. The tasks to be accomplished shall be additional quantities of the same tasks described in Section C.

The rates as defined in Section C, are fully loaded rates, including:

1. All direct and indirect labor and material costs (including any premiums relating to overtime, holidays or night shifts, etc., and materials).

2. All overhead and indirect costs, including general and administrative expenses (g&a);

and

3. Profit.

B.4 PRICING

(a) The Government shall pay the Contractor a fixed price per month for Standard Services that have been satisfactorily performed. The fixed price shall be based on pallet spaces in

P a g e 4 | 59 occupied in the Contractor’s warehouse. Pallet spaces shall be configured to maximize storage capacity. The Government shall also pay the Contractor for Temporary

Additional Services ordered each month by the Government for satisfactorily completed work.

(b) The proposed firm fixed prices shall be in U.S. dollars only.

(c) VALUE ADDED TAX. Value Added Tax (VAT) is not included in the rates. Instead, it will be priced as separate line item in the contract and on invoices. Local law dictates the portion of the contract price that is subject to 10% VAT; this percentage is multiplied only against that portion. It is reflected for each performance period.

(d) The rates below shall include all direct and indirect costs, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The firm-fixed price is for all services including overtime and shall include all labor, contractor provided materials, supplies, equipment, and transportation, etc. (unless otherwise furnished by the Government) necessary to perform the services required by the contract.

B.4.1 PRICING SCHEDULE

B.4.1.1 - Base Year - The Contractor shall provide the services shown below for the base year of the contract, starting on the date of Notice to Proceed and continuing for a period of twelve months.

B.4.1.1 (a) Standard Services – paragraph B.3 (a)

Price per Month 12 months Price per Year

X 12

VAT 10%

B.4.1.1 (b) Temporary Additional Services – paragraph B.3 (b)

Swing Space Per Pallet Space As Needed Price per Year

X 12

TOTAL FOR BASE YEAR

B.4.1.2 – First Option Year - The Contractor shall provide the services shown below for Option

Year 1, starting one year after the date of Notice to Proceed and continuing for a period of 12

B.4.1.2 (a) Standard Services – paragraph B.3 (a)

B.4.1.2 (b) Temporary Additional Services – paragraph B.3 (b)

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TOTAL FOR FIRST OPTION YEAR

B.4.1.3 – Second Option Year - The Contractor shall provide the services shown below for

Option Year 2, starting two years after the date of Notice to Proceed and continuing for a period of 12 months.

B.4.1.3 (a) Standard Services – paragraph B.3 (a)

B.4.1.3 (b) Temporary Additional Services – paragraph B.3 (b)

X 12

TOTAL FOR SECOND OPTION YEAR

BASE YEAR TOTAL AMOUNT

FIRST OPTION YEAR TOTAL AMOUNT

SECOND OPTION YEAR TOTAL AMOUNT

GRAND TOTAL OF BASE PLUS ALL OPTION YEARS

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SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 WORK REQUIREMENTS

C.1.1 General. The purpose of this indefinite delivery, indefinite quantity contract is to provide storage and reception spaces for the U.S. Embassy in Phnom Penh as well as additional logistical support services. The Contractor shall furnish all managerial, administrative, direct labor personnel, materials and transportation that are necessary to accomplish all work as required by this contract. Performance requirements for required work are described below.

C.1.2 Personnel. The Contractor shall provide a qualified work force capable of providing the services specified in this contract.

Personnel employed to operate machines and equipment, such as forklifts and shelving systems, shall be properly trained to industry standards and be properly licensed according to local laws.

Documentation of such training must be supplied to the COR prior to any employee operating a forklift to move embassy property.

The Contractor shall designate a project manager who shall always be responsible for on-site supervision of the Contractor’s workforce. In addition to the project manager, the Contractor shall provide sufficient number of warehouse staff to manage the day to day operations. The project manager shall be the focal point for the Contractor and shall be the point of contact with the U.S. Government personnel.

The project manager must have sufficient knowledge of Khmer and English to communicate effectively with Embassy personnel

C.1.3 General Requirements

C.1.3.1 Definitions

"General Instructions" means those instructions, directives and guidelines that apply to all warehouse support service personnel.

"Client" means all United States mission personnel for whom the required services are to be rendered.

"COR" means the Contracting Officer's Representative, appointed in accordance with

Section G of this contract.

"Government" means the Government of the United States of America unless specifically stated otherwise.

"Ordering Officer" means the Contracting Officer of the U.S. Post.

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"Services" means the services performed, workmanship, and material furnished or utilized in the performance of the services.

“Work Order” means all the tasks as part of daily standard services, such as unpacking, loading, unloading, sorting and inventory of supplies and equipment stored therein shall be accompanied by Work Orders issued by the COR, which shall contain the following information:

(1) Name of Contractor;

(2) Contract Number;

(3) Date of Order;

(4) Work Order Number;

(5) Itemized list of shipment and services furnished;

(6) Quantity; and

(7) Residence/office placing order

“GSO” means the General Services Office

“Working Hours” shall be from 8:00 a.m. to 5:00 p.m., Mondays through Fridays, except for Cambodian and American holidays, as observed by the U.S. Embassy Phnom Penh.

C.1.3.2 General Instructions

The Contractor shall prepare general instruction for the work force. The Contractor shall provide drafts to the Contracting Officer’s Representative (COR) for review within thirty days after contract award. The COR shall approve these general instructions before issuance.

C.1.4 DUTIES AND RESPONSIBILITIES

C.1.4.1 The Contractor shall schedule warehouse support services requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis. Due to security escort requirements, programmatic needs, customer service standards, and resource constraints, the contractor must closely coordinate with the COR.

C.1.4.2 Temporary Additional Services shall be in addition to the Standard Services.

These services shall provide additional pallet spaces on an as needed basis. In emergency situations, the Contracting Officer may order temporary services verbally and with less advanced notice. Such orders will be confirmed in writing by task order the following workday.

C.1.4.3. The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials provided and requested under temporary additional services. The Contractor shall also include a copy of the task order requesting the temporary additional services.

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C.2 TYPES OF SERVICES

Standard Services shall include the following:

C.2.1 Storage/Warehouse Space Rental Services

a) The facility shall have the availability to receive, store, and account for equipment, appliances, supplies and materials as required by the Embassy. These items may consist of different types of equipment, appliances, furniture and supplies in various sizes and weight intended for the sole and explicit use by Embassy.

b) The gross warehousing storage space must be able to store a minimum of 800 pallet spaces in either a square or a rectangular physical layout.

c) The warehouse space offered must be in a quality building of sound and substantial construction, either a new, modernized building, or one that has undergone restoration or rehabilitation for the intended use and must be fitted by the Contractor with racking a minimum of 800 pallet spaces.

d) The Embassy requires a secure and segregated storage area. At minimum, an enclosed area with lockable gate entrances and doors.

e) The warehouse shall be accessible by loading dock and garage door access. The owner shall ensure that the warehouse space complies with all applicable codes, standards, and regulations necessary for awarding the contract and shall operate the building in conformance with local codes and ordinances.

f) The Contractor shall provide all necessary equipment (including forklift) and labor to move, remove and place items / equipment on the shelves in the storage space as needed by the Government within one working day.

g) The U.S. Embassy GSO Representative will identify certain items that shall be palletized and shrink-wrapped with additional padding pursuant to industry standards for moving them when necessary. Many items are new and in their original packaging, but a number of used items will need to be wrapped. All items shall be wrapped consistent with industry practices in an appropriate protective element to prevent damage, to include scratching and denting, to the item.

h) The Contractor shall appoint a Project Manager who provides the COR or the

Embassy GSO representatives with a weekly report on the entries and exits into the space. The Project Manager shall also collect the items that are received in the

Contractor’s receiving space and store them in the storage space when requested by the COR or the U.S. Embassy GSO Representatives.

C.2.2 Reception Space Rental and Logistics Services

The GSO is responsible for officially receiving items that are delivered to the Embassy. In performing these duties, GSO staff will prepare and file the receiving reports, keep track of items received and issued, and sign for receipt of items/supplies delivered to the Embassy. Pursuant to industry practices, the Contractor, in performing reception operations as described in this section, shall be responsible for the physical unloading, unpacking, repacking, and placing of items received by GSO into their designated warehouse spaces by utilizing motorized and manual

P a g e 9 | 59 equipment to safely handle material. The Contractor shall remove waste or refuse from storage and reception areas in a manner compatible with Cambodian environmental standards.

Services shall include the following:

a) The Contractor shall provide a Reception Clerk and be responsible for:

(1) Taking packages and items delivered by vendors that are addressed to the

U.S. Embassy,

(2) Electronically recording each delivery in a log and noting its condition

(see below),

(3) Confirming any necessary reports presented by the delivering company,

(4) Keeping a copy of all delivery documents, if applicable, and

(5) Making the necessary claim in writing should any package be damaged.

b) The Reception Clerk shall electronically notify the U.S. Embassy GSO representative in writing of the delivery of all items on a daily basis, noting the date, time, vendor, and condition associated with each delivery.

c) Written Records. The Contractor shall maintain written records of work performed and report the need for major repair, replacement or other capital rehabilitation work for

Government property in its control. Records must be available for inspection on request.

d) Monthly Activity Report. The Contractor shall provide to COR a report on work progress each month including work accomplishments and/or operational problems.

The report shall include:

1. Report date;

2. Volume of unloading and loading of supplies and equipment;

3. Volume of De-vanning and Hauling in-out; and

4. Any issues that needs to be raised to the COR.

e) The Contractor shall maintain inventory of supplies and equipment stored therein in a well-organized manner to ensure efficient use of space and ready access. (C.2.5

Database Requirements) The sample Property Inventory Report will be provided post contract award, to include:

1. PO #

2. Group # (items are grouped to be sorted in the warehouse)

3. Item name

4. Description such as model number, color and dimensions

5. ILMS tag number, if applicable

6. Warehouse-in and -out dates, and

7. Original and current quantities

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f) The GSO representative will normally visit the receiving space of the Contractor two times per week to receive the items into the U.S. Embassy’s Asset Management system. During each visit, the U.S. Embassy GSO representative will determine the destination of each item and will request the Reception clerk to take the following actions:

1. Dispatch the items to the storage space,

2. Prepare, consolidate and store the items ready for shipment to the Embassy, and/or

3. Prepare, consolidate and store the items ready for pick-up by the Embassy personnel.

g) Dispatch of items to the storage space (Unloading - est. 15 handlings per week):

1) The Reception Clerk may coordinate the dispatch of the items to the storage space with the Project Manager using the appropriate equipment (forklift) at the direction of the COR.

2) The Project Manager shall make sure the items are properly wrapped to industry standards and stored in the storage space and that their movement is electronically shared with the COR on a weekly basis.

h) Prepare items ready to be picked up by the U.S. Embassy drivers (Loading – est. 15 handlings per week)

1) The Reception Clerk will prepare the items for shipment to the Embassy pursuant to industry practices by wrapping and palletizing them if necessary.

U.S. Embassy personnel will load the U.S. Embassy’s truck that will transport the items at the request of the COR or other GSO Representative.

i) Shipping containers – 20 and 40 foot

2) Unload shipping containers (20' and 40') and crates at receiving warehouse.

Store empty shipping containers until they can be removed.

3) Coordinate receiving of items into warehouse.

4) Estimated work volume: 10-15 containers per year

j) Annual Inventory Assistance:

1) The Contractor shall assist in conduct of annual property inventory by pulling items from various locations in the warehouse; and assist in counting, verifying, and replacing all items in the original storage area. Annual inventory normally takes place in November or December.

2) All stacked furniture and equipment must be made accessible for Embassy

General Services Office (GSO) staff to scan each bar code. All items must be returned to their original location after scanning barcodes.

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3) Estimated workload: 2,000 non-expendable furniture, furnishings and equipment stored in the warehouse.

4) Performance Standard. GSO staff will coordinate annual inventory schedule with the Project Manager at least one week prior to the visit. Items shall be moved in advance for GSO staff to conduct inventory effectively. Items shall be returned to original location within three working days. No more than three incorrect inventory counts per year.

C.2.3 Initial Reception and Data Entry of Embassy property items. The Contractor shall take possession, store and enter approximately 2,000 items in their logistics database. These items shall be stored, either in the general storage space as directed by the COR.

C.2.4 Swing Space Rental. The specifications applicable to C.2.1a above also apply to the swing storage rental. This requirement varies from C.2.1.a above only as follows:

a) The gross warehousing secure storage space must be no less than 100 square meters in either a square or a rectangular physical layout.

C.2.5 Database Requirements. The Contractor shall maintain a database for tracking all

Government owned items entering and exiting the storage areas. The database shall allow for the data entry of items with cross-referencing to Government property numbers. The Government shall provide spreadsheets with the item listing and the property numbers to facilitate the move of the 2,000-line items and their entry into the Contractor database. The Contractor shall provide log-in information for this web-based system so that the COR can access and see real-time inventory status and that will also allow for requests to be made to move and transport

Government property either locally or nationally.

C.2.6 Access and Security Requirements

The COR and the Embassy GSO representatives shall be able to access rented space during working hours. The Contractor shall provide a level of security which reasonably deters unauthorized entry during regular and non-duty hours. The Embassy considers a security alarm reasonable. The Contract shall perform the following:

a) Safeguard all Embassy property and materials from theft, misuse and damage.

b) Permit only authorized personnel access to the Embassy inventory/items and maintains a daily sign-in log.

c) Respond to reports of missing or stolen items. Take actions to manage the resolution of missing or stolen item reports, including taking actions to cause the replacement of items, if required.

d) Overall security shall also include deterring loitering or disruptive acts in and around the space during duty hours.

e) In accordance with requirement above, the Warehouse shall be adequately alarmed with 24-hour monitoring to prevent unauthorized entrance. Contractor shall be

P a g e 12 | 59 responsible to maintain the area in a condition that protects the property stored in the space. This includes protection from all forms of nature and theft.

f) The facility must have a CCTV surveillance security system, 24/7 manned security guards, as well as a fire and smoke detection system.

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SECTION D - PACKAGING AND MARKING

(RESERVED)

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SECTION E - INSPECTION AND ACCEPTANCE

E.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://acquisition.gov/far/index.html or http://farsite.hill.af.mil/vffara.htm.

These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use a network “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current

FAR.

The following Federal Acquisition Regulation clauses are incorporated by reference (48 CFR

CH. 1):

CLAUSE TITLE AND DATE

52.246-4 INSPECTION OF SERVICES FIXED-PRICE (AUG 1996)

52.246-14 INSPECTION OF TRANSPORTATION (APR 1984)

E.2 FACILITIES

(a) Facilities used for the performance of services under this contract must be approved by the COR. Storage buildings shall be constructed, with masonry walls and floors, watertight roofs, and maintained in good condition. The building shall be kept dry, clean, well ventilated, free of dampness, free of moths, rats, mice and other vermin, and in orderly condition at all times, pursuant to standard industry practices.

(b) Facilities used for the performance of services under this contract must be approved by the COR. Storage buildings shall be constructed, with masonry walls and floors, watertight roofs, and maintained in good condition. The building shall be kept dry, clean, well ventilated, free of dampness, free of moths, rats, mice and other vermin, and in orderly condition at all times, pursuant to standard industry practices.

(c) CCTV: The Contractor shall have a closed-circuit television system that is able to record and save thirty days of activity.

(d) Each building used for storage under this contract shall have as the minimum standard for qualification either:

http://acquisition.gov/far/index.html http://farsite.hill.af.mil/vffara.htm http://www.statebuy.gov/home.htm

P a g e 15 | 59

1. an acceptable automatic fire detection and reporting system, or an acceptable automatic sprinkler system; or

2. a fire prevention and control plan posted and maintained in each building;

and necessary fire extinguishers and/or approved fire-fighting apparatus available and in good working order at all times.

In addition, each storage facility must be protected by an adequate water supply for firefighting and a fire department that is responsive twenty-four hours per day. Statements from the cognizant fire insurance rating organization shall be used by the Government as a definitive basis for determining the sufficiency or adequacy of a fire-fighting water supply and the responsiveness of a fire department to protect a facility.

(a) All installed fire protective systems shall be accredited by the cognizant fire insurance rating organization in accordance with the regulations of France

E.3. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan is designed to provide an effective surveillance method to promote effective contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Performance Objective PWS Para Performance Threshold

Services.

Performs all logistics services set forth in the performance work statement (PWS)

C.2

All required services are performed and no more than one

(1) customer complaint is received per month

E.3.1 SURVEILLANCE. The COR will receive and document all complaints from

Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.3.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996)), if any of the services exceed the standard.

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E.3.3 PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant.

The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The

COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the

Contracting Officer for appropriate action under the Inspection Clause.

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SECTION F - DELIVERIES OR PERFORMANCE

F.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if available. Also, the full text of a clause may be accessed electronically at:

available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current

FAR.

52.242-15 STOP-WORK ORDER (AUG 1989)

52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

F.2 PERIOD OF PERFORMANCE

F.2.1 After contract award and submission of acceptable insurance certificates, the Contracting

Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from date of contract award unless the Contractor agrees to an earlier date) on which performance shall start. The period of performance shall be a period of twelve (12)

F.2.2 The Government may exercise the option set forth at Subsection I.1., "FAR 52.217-8, Option to Extend Services".

http://acquisition.gov/far/index.html http://www.statebuy.gov/home.htm

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F.3 DELIVERY SCHEDULE

The following items shall be delivered under this contract.

Description QTY Delivery Date Deliver To:

C.1.3.2 General

Instructions

1 30 days after award COR

C.2.5 Spreadsheet listing

USG items

1 7 days after award Contractor

H.6 Certificate of

Insurance

1 10 days after award Contracting Officer

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SECTION G - CONTRACT ADMINISTRATION DATA

G.1 652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR).

Such designation(s) shall specify the scope and limitations of the authority so delegated;

provided, that the designee shall not change the terms or conditions of the contract, unless the

COR is a warranted Contracting Officer and this authority is delegated in the designation.

(b) The COR for this contract is the Property Management Supervisor

G.1.1 COR DUTIES

The COR is responsible for inspection and acceptance of services. These duties include review of Contractor invoices, including the supporting documentation required by the contract. The

COR may provide technical advice, substantive guidance, inspections, invoice approval, and other purposes as deemed necessary under the contract.

G.2 SUBMISSION OF INVOICES AND PAYMENT

G.2.1 Invoices shall be submitted in an original and three (3) copies to the Contracting'

Officer's Representative (COR) at the following address (designated payment office only for the purpose of submitting invoices):

G.2.2 Payment for services will be upon presentation of an acceptable invoice. The

Government will disallow expenditures for international air and on foreign flag air carriers unless the appropriate certificate or waiver is attached to invoices. The certification used in FAR clause 52.247-63, Preference for U.S.-Flag Air Carriers, satisfies the justification requirement.

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SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 STANDARDS OF CONDUCT

(a) General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance and integrity and shall be responsible for taking such disciplinary action with respect to employees as required. Each contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

(b) Uniforms and Personal Equipment. RESERVED

(c) Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

(d) Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.

(e) Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.

(f) Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions: falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records; unauthorized use of Government property, theft, vandalism, or immoral conduct; unethical or improper use of official authority or credentials; security violations;

organizing or participating in gambling in any form; and misuse of weapons.

(g) Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract.

Keys shall not be duplicated without the COR's approval. Where it is determined that the

Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from performing work under the contract. If the

Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system so compromised.

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H.3 PERSONNEL HEALTH REQUIREMENTS

All employees shall be in good general health without physical disabilities that would interfere with acceptable performance of their duties. All employees shall be free from communicable diseases.

H.4 LAWFUL OPERATION, PERMITS, AND INDEMNIFICATION

(a) Bonds. RESERVED

(b) Employee Salary Benefits. The Government shall fund and pay only those employee benefits included in the fixed prices or hourly rates incorporated in this contract. The

Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits that may subsequently arise. Where local law requires bonuses, specific minimum wage levels, premium pay for holidays, payments for social security, pensions, sick or health benefits, severance payments, child care or any other benefit, the

Contractor is responsible for payments of such costs and must include all such costs in the fixed prices or hourly rates incorporated in this contract.

(c) Personal Injury, Property Loss or Damage (Liability). The Contractor hereby assumes absolute responsibility and liability for any and all personal injuries or death and/or property damage or losses suffered due to negligence of the Contractor's personnel in the performance of the services required under this contract. The Contractor's assumption of absolute liability is independent of any insurance policies.

(e) Insurance. The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this contract, whatever insurance is legally necessary to cover $1 million in Government assets. The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to any property of the Contractor, its officers, agents, servants, and employees, or any other person, arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims, except in the instance of gross negligence on the part of the

Government.

(f) Permits. Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the prosecution of work under this contract.

The contractor shall obtain these permits, licenses, and appointments in compliance with applicable host country laws. The Contractor shall provide evidence of possession or status of application for such permits, licenses, and appointments to the Contracting Officer with its proposal. Application, justification, fees, and certifications for any licenses required by the host government are entirely the responsibility of the offeror.

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H.5 ORDERING OFFICIAL

In accordance with FAR 52.216-18 ORDERING (OCT 1995), the designated ordering individual for this contract is the Contracting Officer.

H.6 CERTIFICATE OF INSURANCE

The Contractor shall furnish to the Contracting Officer a current certificate of insurance as evidence of the insurance required. In addition, the Contractor shall furnish evidence of a commitment by the insurance carrier to notify the Contracting Officer in writing of any material change, expiration or cancellation of any of the insurance policies required not less than thirty

(30) days before such change, expiration or cancellation is effective. When coverage is provided by self-insurer, the Contractor shall not change or decrease the coverage without the Contracting

Officer's approval.

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PART II

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates the following clauses by reference, with the same force and effect as if available. Also, the full text of a clause may be accessed electronically at this/these address(es):

available at the locations indicated above, use the Dept. of State Acquisition Website at ecfr.gov to see the links to the FAR. You may also use a network “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

52.202-1 DEFINITIONS (NOV 2013)

52.203-3 GRATUITIES (APR 1984)

52.203-5 COVENANT AGAINST CONTINGENT FEES (MAY 2014)

52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT

(SEP 2006)

52.203-7 ANTI-KICKBACK PROCEDURES (MAY 2014)

52.203-8 CANCELLATION, RESCISSION, AND RECOVERY OF FUNDS FOR

ILLEGAL OR IMPROPER ACTIVITY (MAY 2014)

52.203-10 PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR IMPROPER ACTIVITY

(MAY 2014)

52.203-12 LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL

TRANSACTIONS (OCT 2010)

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND

REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER

RIGHTS (APR 2014)

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL CONFIDENTIALITY

AGREEMENTS OR STATEMENTS (JAN 2017)

http://acquisition.gov/far/index.html https://www.ecfr.gov/cgi-bin/text-idx?SID=2e978208d0d2aa44fb9502725ecac4e5&mc=true&tpl=/ecfrbrowse/Title48/48chapter6.tpl

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52.204-4 PRINTING/COPYING DOUBLE-SIDED ON RECYCLED PAPER (MAY

2011)

52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER

SUBCONTRACT AWARDS (OCT 2015)

52.204-13 SYSTEM FOR AWARD MANAGEMENT – MAINTENANCE (OCT 2016)

52.204-18 COMMERCIA LAND GOVERNMENT ENTITY CODE MAINTENANCE

(OCT 2018)

52.204-19 INCORPORATION BY REFERENCE OF REPRESENTATIONS AND

CERTIFICATIONS (DEC 2014)

52.204-23 PROHIBITION ON CONTRACTING FOR HARDWARE, SOFTWARE, AND

SERVICES DEVELOPED OR PROVIDED BY KASPERSKY LAB AND

OTHER COVERED ENTITIES (JUL 2018)

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED, SUSPENDED,

OR PROPOSED FOR DEBARMENT (OCT 2015)

52.209-9 UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING

RESPONSIBILITY MATTERS (JUL 2013)

52.215-2 AUDIT AND RECORDS - NEGOTIATION (OCT 2010)

52.215-8 ORDER OF PRECEDENCE--UNIFORM CONTRACT FORMAT (OCT 1997)

52.215-11 PRICE REDUCTION FOR DEFECTIVE CERTIFIED COST OR PRICING

DATA – MODIFICATIONS (AUG 2011)

52.215-13 SUBCONTRACTOR CERTIFIED COST OR PRICING DATA -

MODIFICATIONS (OCT 2010)

52.215-14 INTEGRITY OF UNIT PRICES (OCT 2010)

52.215-21 REQUIREMENTS FOR COST OR PRICING DATA OR INFORMATION

OTHER THAN COST OR PRICING DATA – MODIFICATIONS (OCT 2010)

52.222-19 CHILD LABOR – COOPERATION WITH AUTHORITIES AND REMEDIES

(JAN 2018)

52.222-50 COMBATING TRAFFICKING IN PERSONS (MAR 2015)

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52.223-18 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING

WHILE DRIVING (AUG 2011)

52.224-3 PRIVACY TRAINING (JAN 2017)

52.225-5 TRADE AGREEMENTS (OCT 2016)

52.225-13 RESTRICTIONS ON CERTAIN FOREIGN PURCHASES (JUN 2008)

52.225-14 INCONSISTENCY BETWEEN ENGLISH VERSION TRANSLATION OF

CONTRACT (FEB 2000)

52.225-19 CONTRACTOR PERSONNEL IN A DESIGNATED OPERATIONAL AREA

OR SUPPORTING A DIPLOMATIC MISSION OUTSIDE THE UNITED

STATES (MAR 2008)

52.228-4 WORKERS’ COMPENSATION AND WAR-HAZARD INSURANCE

OVERSEAS.

52.228-5 INSURANCE – WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

52.229-6 TAXES - FOREIGN FIXED-PRICE CONTRACTS (FEB 2013)

52.229-7 TAXES-FIRM FIXED PRICE CONTRACTS WITH FOREIGN

GOVERNMENTS (FEB 2013)

52.232-1 PAYMENTS ( APR 1984)

52.232-8 DISCOUNTS FOR PROMPT PAYMENT (FEB 2002)

52.232-11 EXTRAS (APR 1984)

52.232-17 INTEREST (MAY 2014)

53.232-18 AVAILABILITY OF FUNDS (APR 1984)

52.232-24 PROHIBITION OF ASSIGNMENT OF CLAIMS (MAY 2014)

52.232-25 PROMPT PAYMENT (JAN 2017)

52.232-32 PERFORMANCE-BASED PAYMENTS (APR 2012)

52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD

MANAGEMENT (OCT 2018)

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52.233-1 DISPUTES (MAY 2014), Alternate I (DEC 1991)

52.233-3 PROTEST AFTER AWARD (AUG 1996)

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM (OCT 2004)

52.236-13 ACCIDENT PREVENTION (NOV 1991)

52.237-2 PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND

VEGETATION (APR 1984)

52.237-3 CONTINUITY OF SERVICES (JAN 1991)

52.242-13 BANKRUPTCY (JUL 1995)

52.243-1 CHANGES - FIXED-PRICE (AUG 1987) Alternate I (APR 1984)

52.244-06 SUBCONTRACTS FOR COMMERCIAL ITEMS (AUG 2018)

52.245-1 GOVERNMENT PROPERTY (JAN 2017)

52.245-2 GOVERNMENT PROPERTY INSTALLATION OPERATION

SERVICES (APR 2012)

52.245-9 USE AND CHARGES (APR 2012)

52.246-25 LIMITATION OF LIABILITY – SERVICES (FEB 1997)

52.247-5 FAMILIARIZATION WITH CONDITIONS (APR 1984)

52.247-10 NET WEIGHT - GENERAL FREIGHT (APR 1984)

52.247-11 NET WEIGHT - HOUSEHOLD GOODS OR OFFICE FURNITURE (APR

1984)

52.247-12 SUPERVISION, LABOR, OR MATERIALS (APR 1984)

52.247-13 ACCESSORIAL SERVICES – MOVING CONTRACTS (APR 1984)

52.247-14 CONTRACTOR RESPONSIBILITY FOR RECEIPT OF SHIPMENT

(APR 1984)

52.247-15 CONTRACTOR RESPONSIBILITY FOR LOADING AND UNLOADING

(APR 1984)

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52.247-16 CONTRACTOR RESPONSIBILITY FOR RETURNING UNDELIVERED

FREIGHT (APR 1984)

52.247-17 CHARGES (APR 1984)

52.247-18 MULTIPLE SHIPMENTS (APR 1984)

52.247-21 CONTRACTOR LIABILITY FOR PERSONAL INJURY AND/OR PROPERTY

DAMAGE (APR 1984)

52.247-22 CONTRACTOR LIABILITY FOR LOSS OF AND/OR DAMAGE TO

FREIGHT OTHER THAN HOUSEHOLD GOODS (APR 1984)

52.247-23 CONTRACTOR LIABILITY FOR LOSS OF AND/OR DAMAGE TO

HOUSEHOLD GOODS (JAN 1991)

52.247-27 CONTRACT NOT AFFECTED BY ORAL AGREEMENT (APR 1984)

52.247-63 PREFERENCE FOR U.S.-FLAG AIR CARRIERS (JUN 2003)

52.247-64 PREFERENCE FOR PRIVATELY OWNED U.S. FLAG COMMERCIAL

VESSELS (FEB 2006)

52.248-1 VALUE ENGINEERING (OCT 2010)

52.249-4 TERMINATION FOR CONVENIENCE OF THE GOVERNMENT

(SERVICES) (SHORT FORM) (APR 1984)

52.249-8 DEFAULT (FIXED-PRICE SUPPLY AND SERVICE) (APR 1984)

52.253-1 COMPUTER GENERATED FORMS (JAN 1991)

I.2. FEDERAL ACQUISITION REGULATION (FAR) CLAUSES PROVIDED IN FULL

TEXT:

52.216-18 ORDERING (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the

Schedule. Such orders may be issued from date of award through base period or option periods if exercised. See F.2.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

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(c) If mailed, a delivery order or task order is considered "issued" when the

Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $250.00, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract. See paragraph

B.3 (b).

(b) Maximum order. The Contractor is not obligated to honor--

(1) Any order for a single item in excess of $20,000.00

(2) Any order for a combination of items in excess of $38,000.00; or

(3) A series of orders from the same ordering office within 5 days that together call for quantities exceeding the limitation in subparagraph (1) or (2) above.

(c) If this is a requirements contract (such as, includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) above.

(d) Notwithstanding paragraphs (b) and (c) above, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 5days after issuance, with written notice stating the

Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

52.216-22 INDEFINITE QUANTITY (OCT 1995)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum."

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(c) Except for any limitations on quantities in the Deliver-Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order.

The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after one year beyond the contract’s effective period.

52.217-8 OPTION TO…