Continuation_To_SF-1449_19AR2018Q0015.pdf

TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFQ Number 19AR2018Q0015, Prices, Block 23

Continuation To SF-1449, RFQ Number 19AR2018Q0015, Schedule Of

Supplies/Services, Block 20 Description/Specifications/WorSk Statement

Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

Offeror Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER 19AR2018Q0015

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment and services, for the U.S. Embasy Buenos Aires. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services and a fixed rate per square meter for any temporary additional services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting

Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the

Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of 100 square meters. This reflects the contract minimum for each year of the contract.

Maximum: The amount of all orders shall not exceed 5,000 square meters. This reflects the contract maximum for each year of the contract.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with one, one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates.

Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portions of the solicitation subject to VAT are: the Standard Services and the Temporary

Additional Services.

1.2. Base Year

A. Standard Services. The firm fixed price for the Base Year of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

5,000

C. Subtotal for Base Year = A+B

D. Value Added Tax (21%)

E. Total Price for Base Year = C+D

1.3. Option Year 1 Prices (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 1 of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter

Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

5,000

C. Total Price for Option Year 1 = A+B

D. Value Added Tax (21%)

E. Total Price for Base Year = C+D

1.4 Grand Total of Base and All Option Years

Base Year Total

Option Year 1 Total

GRAND TOTAL- BASE AND ALL OPTION YEARS

CONTINUATION TO SF-1449,

RFQ NUMBER 19AR2018Q0015

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government in Buenos Aires Argentina. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, cafeteria, work areas, entranceways, lobbies, storage areas, elevators and stairways, exterior sidewalks, parking area and exterior grounds. Service will be performed at the Office Building Chancery, Av. Colombia 4300 and the Chief of

Mission Residence, Av. Libertador 3502, Ciudad Autonoma de Buenos Aires. The contract will be for a one-year period from the date of the contract award, with one- one-year option.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other personal or business purposes.

1.1 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities

1.2.1 Certain areas listed in paragraph #3 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. Depending on the task, they are to be performed on a daily, weekly, monthly, quarterly, semi-annual, or annual basis.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post and other janitorial requirements of the

Embassy. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24 hour advance notice.

1.2.5 The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the

COR’s written confirmation for the temporary additional services.

1.3 Types of Services

Standard Services at Office Building Chancery (OBC) shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or humid. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3 Vacuuming with rotary head vacuum all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position. A vacuum with a hose shall be used to clean where the floor and wall meets or where immovable furniture pieces touch the floor.

1.3.1.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms as often as needed and wipe and clean receptacles once per day as minimum or as needed, specifically in the consular waiting room bathrooms, the contractor shall clean the bathrooms twice a day and shall refill toilet paper and paper towels three times daily. The contractor’s supervisor shall check bathrooms and shower facilities several times daily to ensure that the facilities are always clean and neat. Clothes, sponges and other items used to clean toilets and urinals shall not be used to clean sinks and counter tops. Shower curtains will be thoroughly cleaned and dried. Refer to list attached for frequencies on specific spaces.

1.3.1.5 Emptying all wastepaper baskets, cigarette butt containers, and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located. When trashcans do not contain food waste, trash bags shall be emptied and reused if not torn.

1.3.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the

Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.7 Removing any grease marks or fingerprints from walls, doors, doorframes, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.8 Removing trash to designated area as directed by the COR, and keeping trash area in clean condition. This will include collecting mixed paper, cardboard, glass, plastic, aluminum cans, toner cartridges, and batteries from receptacles and /or designated areas available throughout the building. This recyclable material will be placed in designated containers located at the parking area of the premises of the Office Building Chancery.

1.3.1.9 Sweeping debris and removing any leaves, papers, cans, animal excrement, etc.

from walkways, perimeter sidewalks and all curbs, parking lot and driveways and hose cleaning them during appropriate climatic and water use conditions. Hose cleaning and wiping all excess of water providing a dry surface that prevents slipping.

1.3.1.10 Replacement of paper cups in water dispensers on as needed basis. Estimated number of water coolers to be serviced: 15

1.3.1.11 Cleaning of elevator interior and exterior stainless steel surfaces with special cleaning product provided by the Embassy (3M Stainless Steel Cleaner or similar). Clean elevator mirror with mirror cleaner. Ensure there are no fingerprints or other marks.

1.3.1.12 Cleaning water dispensers and their trays, ensuring that they are completely dry without accumulating water residues. Disinfecting these trays with bleach.

1.3.2 Weekly Cleaning Requirements shall consist of:

1.3.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot waxing and polishing floors as needed.

1.3.2.4 Shampooing (small area spot clean; as needed) carpets. Carpet cleaning and shampooing will be conducted by thoroughly vacuuming the carpet first.

Following the vacuuming, soiled spots should be pre-cleaned and scrubbed with a brush or “aqua con gas”. A professional quality-shampooing machine should be used to spot clean the carpets. The machine must be able to apply detergent, scrub the carpet nap mechanically, and draw up the soapy water that was applied. Clear water should be used for the final rinse. Fans should be placed to accelerate the carpet drying process.

1.3.2.5 Dusting windowsills and blinds.

1.3.2.6 Cleaning shutters as required.

1.3.2.7 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.3.2.8 Dusting wall paneling, workstation partitions, and wiping of exposed brick and concrete walls.

1.3.2.9 Replacement of bags in shredders baskets.

1.3.2.10 Removal of foreign materials, leaves, dead vegetation, paper and trash from exterior grounds including sidewalks, parking areas, etc.

1.3.3 Biweekly Cleaning Requirements shall consist of:

1.3.3.1 Spot cleaning baseboards and walls.

1.3.4 Monthly Cleaning Requirements shall consist of:

1.3.4.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.4.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.4.3 Cleaning inside window glass and sash of smudges and accumulated dirt. The heavy, protective, exterior and interior metal and glass doors are specially constructed of materials that must only be cleaned with clear water. For that reason, the window glass must never have any chemical, soap or other agents used on them except fresh, clean water. The water may be warm. A soft clean rag or soft window cleaning brush may be used. A rubber squeegee may be used to remove excess water.

1.3.4.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate. Vacuuming of over-stuffed furniture.

1.3.4.5 Cleaning of canopy from/to Embassy building and canopy located in front of

Embassy building entrance.

1.3.4.6 Sweeping debris and removing any leaves, papers, cans, animal excrement, etc. in front courtyard and pathways. Put all collected debris in bags. Hose cleaning of the courtyard shall be done on weekends only, to minimize the possibility of slipping.

1.3.4.7 Cleaning of interior floors and platforms of machinery in machine room. Remove residues in gutters and drainages. Sweeping all floor areas including damp mopping of floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.4.8 Dusting and cleaning all piping, (that does not require the use of a ladder or scaffolding) and machinery that has been determined to be “safe” by the Facility

Manager or the Operations Engineer, and furniture including desks, chairs, tables, telephone tables, bookshelves, coat racks, files, pictures, lamps and other common things found in the machine room area.

1.3.5 Quarterly Cleaning Requirements shall consist of:

1.3.5.1 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces. The heavy, protective, exterior and interior metal and glass doors are specially constructed of materials that must only be cleaned with clear water. For that reason, the window glass must never have any chemical, soap or other agents used on them except fresh, clean water. The water may be warm. A soft clean rag or soft window cleaning brush may be used.

A rubber squeegee may be used to remove excess water.

1.3.5.2 Removing and washing window blinds.

1.3.5.3 Cleaning and sanitizing the trash holding area.

1.3.5.4 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.5.5 Clean fan coil grills outside to remove dirt and mold.

1.3.6 Semi-Annual Cleaning Requirements shall consist of:

1.3.6.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.6.2 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.3.6.3 Cleaning of office panels and seats in auditorium.

1.3.6.4 Polishing of wood paneling.

1.3.7 Annual Cleaning Requirements shall consist of:

1.3.7.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

1.3.7.2 Cleaning gutters and down spouts of all collected debris.

Standard Services at the Chief of Mission Residence (CMR) shall include the following work:

1.3.8 Daily Cleaning Requirements shall consist of:

1.3.8.1 Sweeping and vacuuming all floor areas including damp mopping of areas such as tile, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or humid. When completed, the floors and halls shall have a uniform appearance with no streaks,

1.3.8.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas. The Facility Maintenance

Historical Supervisor (FMHS) must approve the method and materials for cleaning furniture.

1.3.8.3 Vacuum all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position. Vacuuming of heritage fragile carpets must be done with proper methods to be addressed by the FMHS utilizing protective mesh and low suction.

1.3.8.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms as often as needed and wipe cleaning of receptacles once per day as minimum or as needed. The Contractor shall check bathrooms and shower facilities several times daily to ensure that the facilities are always clean and neat. Clothes, sponges and other items used to clean toilets and urinals shall not be used to clean sinks and counter tops. Shower curtains will be thoroughly cleaned and dried.

1.3.8.5 Emptying all wastepaper baskets, outdoor cigarette butt containers, and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.8.6 Removing any grease marks or fingerprints from walls, doors, doorframes, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.8.7 Removing trash to designated area as directed by the FMHS, and keeping trash area in clean condition. This will include collecting mixed paper, cardboard, glass, plastic, aluminum cans and toner cartridges from receptacles and / or designated areas available throughout the building. This recyclable material will be placed in designated containers located at the parking area of the premises of the Office Building Chancery (OBC) or in the CMR premises, in the designated containers.

1.3.8.8 Sweeping debris and removing any leaves, papers, cans, animal excrement, etc.

from walkways, and hose cleaning them (see 3.2 Chief of Mission Residence).

1.3.8.9 Sweeping debris and removing any leaves, papers, cans, animal excrement, etc.

from perimeter sidewalks and all curbs. Put all collected debris in bags. Hose cleaning and wiping all excess of water providing a dry surface that prevents slipping. Cleaning with hose (without any special pressure) of walls up to 60 cm height in order to eliminate stains and spills. No chemical products will be allowed to be used on the walls. Special cleaning of sidewalk in the ramp corresponding to the main gate at the corner of Libertador Ave. and Kennedy St.

1.3.8.10 Kitchen and surrounding areas cleaning must take place before working hours. If special events take place, contractor will be properly notified to conclude cleaning routines before determined hours. Sweeping all floor areas including damp mopping of areas such as tile, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Floors must be cleaned with machine to ensure the removal of grease residues.

Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. No kitchen utensils will be used for cleaning purposes.

1.3.8.11 Thorough cleaning of wall tiles, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges.

The Contractor shall refill paper towels, toilet paper, and soap as often as needed and wipe cleaning of receptacles

1.3.8.12 Thorough cleaning with nonabrasive materials to maintain artifacts, countertops and shelves. Cleaning of all interiors of ovens. Special products shall be use used to clean ovens. For instance, detergent for the Rational ovens and the 3M product or similar will be used to clean stainless steel. Sponges and pieces of cloth used in the kitchen must be kept in the area and used for that exclusive purpose. Kitchen utensils must never be used for any cleaning purposes. Floor drains shall not be removed without the consent of the FM staff. Instructions to manage products will be followed to ensure the safety of personnel. Working staff may require training or instructions from FMHS in the historical parts of the building and for the cleaning of special equipment in the kitchen.

1.3.8.13 Cleaning and sanitizing the trash holding area and containers. All cleaning supplies will be properly stored and all cleaning utensils will be cleaned daily as much as needed during operations.

1.3.8.14 When cleaning is completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.8.15 Kitchen appliances must be cleaned (ovens, furnaces, sinks, countertops, shelves, cabinets, dumbwaiter and its components, etc.). All surfaces must be free of dust, all food and packages will be removed to ensure proper cleaning.

1.3.9 Weekly Cleaning Requirements shall consist of:

1.3.9.1 Polishing all brass surfaces including door and window handles, plaques and hand railings. Cleaning procedures must be complied according to instructions of the

FMHS.

1.3.9.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.9.3 Spot cleaning baseboards and walls.

1.3.9.4 Spot waxing and polishing floors as needed. Prior to applying wax, surfaces must be properly vacuumed to ensure no dust is in the area.

1.3.9.5 Dusting windowsills and blinds.

1.3.9.6 Cleaning shutters as required.

1.3.9.7 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.3.9.8 Dusting of wall paneling, workstation partitions and wiping of exposed brick walls.

1.3.9.9 Empty and replace bags in shredders.

1.3.9.10 Cleaning of water dispensers and its trays ensuring that are completely dry without accumulating water residues. Disinfect these trays with bleach.

1.3.10 Bi Monthly Cleaning Requirements shall consist of:

1.3.10.1 Use rotary scrubber to clean sidewalk around the building. Cleaning with machine and cleaning pads to remove dirt and stains, using water, soap, and chlorine. This cleaning tool needs to be provided by the contractor.

1.3.10.2 Cleaning of kitchen hood. Careful removal of all filters, wash with detergent, rinse and wipe. This job must be coordinated with the FMHS according to the house activities. Saturdays are the suggested days to carry out this job.

Appropriate ladders provided by the facilities maintenance staff must be used to reach filters. Stepping on piping and appliances is prohibited!

1.3.10.3 Cleaning gutters and downspouts of all collected debris.

1.3.11 Monthly Cleaning Requirements shall consist of:

1.3.11.1 Cleaning major appliances and equipment inside and out including vacuuming dust from around motor areas.

1.3.11.2 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate. Vacuuming of overstuffed furniture.

1.3.11.3 Sweeping debris and removing any leaves, papers, cans, animal excrements etc.

in front courtyard and pathways. Put in bags all collected debris. Hose cleaning and wiping all excess of water providing a dry surface that prevents slippery.

1.3.11.4 Removal of cobwebs in perimeter iron/bronze fence, especially near light fixtures. A telescopic device would need to be used to reach the heights. Ladders will be used only if needed. Special care must be taken to avoid breakage of

CCTV cameras and light fixtures. All kinds of dirt accumulated or stains due to bird droppings must be removed with the use of a damp cloth and wiped immediately, without using chemical products.

1.3.11.5 Removal of cobwebs in iron doors and gills in all ground floor façades. Special care must be taken to avoid damaging the Paris stone of the façade and to prevent water leakage in the interior of the rooms. All kinds of dirt accumulated or stains due to bird droppings must be removed with the use of a damp cloth and wiped immediately, without using chemical products.

1.3.11.6 Cleaning of interior floors and platforms of machinery in machine room.

Remove residues in gutters and drainages. Sweeping all floor areas including damp mopping of floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. When completed, the floor and halls shall have a uniform appearance with no streaks,

1.3.11.7 Dusting and cleaning all piping, machinery and furniture including desks, chairs, tables, telephone tables, bookshelves, coat racks, files, pictures, lamps and other common things found in the machine room area.

1.3.11.8 Waxing of floors and buffing all non-carpeted walking surfaces.

1.3.12 Quarterly Cleaning Requirements shall consist of:

1.3.12.1 Deep cleaning of walk-in refrigerator. Cleaning of walls, floors, ceiling, doors, doorknobs and light fixtures with disinfectant. Removal of shelves and racks, cleaning surfaces with disinfectant. This work must be coordinated with the COR in order to ensure the proper relocation of food stored in the chamber. Saturdays are the suggested days to carry out this job.

1.3.12.2 Dusting and wiping light fixtures, sconces and CCTV cameras. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.13 Semi-Annual Cleaning Requirements shall consist of:

1.3.13.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.13.2 Vacuum shutters and balconies. Remove dirt and bird dropping from windowsills, collect the debris and place in bags (do not use hose dripping the façades).Wiping window blinds with a damp cloth to ensure that all smudges and cobwebs are removed.

1.3.13.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

Carefully clean the windows paying special attention to the gold leaf and woodwork ensuring proper care of delicate surfaces.

1.3.14 Annual Cleaning Requirements shall consist of:

1.3.14.1 Dust the wooden floors with a vacuum cleaner. Remove wax coat with a special product to be determined by FMHS and buff the surfaces.

1.3.15 Special cleaning requirements for cultural heritage property shall consist of:

1.3.15.1 Cleaning of wooden floors, marble floors, and carpets should be conducted under instructions of FMHS. Vacuuming or dusting floors to remove dirt preventing damage to furniture and draperies. Avoid scratches or marks on baseboards. Wooden floors: only if needed apply a thin layer of slip-resistant wax if liquid, on a sponge mop and worked into the surface with an industrial or domestic electric polisher. Matting carpet and mats: vacuum cleaning avoiding damage to furniture. Use of special protective netting (to be provided by FMHS) and low suction vacuum cleaner in “Aubusson” carpets.

1.3.15.2 Buffing bronze hand railings with chamois leather cloth (to be provided by

FMHS) to remove fingerprints.

1.3.15.3 Cleaning windows and shutters of representational spaces will require appropriate preparations such as curtains and sheers properly opened area clear of furniture, flooring protection from spilling and ensure the use of suitable ladders, safety equipment, and proper utensils. Edges of window frames and windowsills should be cleaned regularly using a hogs hairbrush (to be provided by FMHS) to remove dust, grit, and insects, brushing towards the nozzle of a vacuum cleaner to collect the dirt. Dusting with sheepskin fleece on extending handle to remove cobwebs. Window cleaning product can be applied on a lint-free cloth not directly into the glass. Dry with a cotton cloth.

1.3.15.4 Handling of furniture and object d’art must be agreed and observed by the

FMHS. Ensure having the hands clean to move objects and or ensure the use of cotton gloves. Lift rather than drag items. Do not grab objects from the weak structure or protuberances. Do not wear rings, metal buckles, or any elements that can scratch the surfaces. Make sure there is enough manpower to move the objects and that the path where it will be moved is free of obstacles. Check if there are doors, shelves, and or drawers that can be locked or removed before moving.

2.0 MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

3.0 LOCATIONS FOR JANITORIAL SERVICES

All standard services are to be delivered on regular Embassy working days.

3.1 Office Building Chancery (OBC)

Location Frequency Est. Area- Sq. mt. Schedule Hrs. Escort

OBC 2nd Basement

Machine room 1 (machinery, equipment, piping) Monthly

413 Mondays - Fridays 8:00 - 17.00 N/A

Electrical panel room Monthly 25 Mondays - Fridays 8:00 - 17.00 N/A

Storage rooms Monthly 99 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 537

OBC Basement

Offices and service Areas Daily 1641 Mondays - Fridays 8:00 - 17:00 N/A

Cafeteria (eating area only) Daily 120 Mondays - Fridays 16:45-17:45 N/A

Garage Daily 556 Mondays - Fridays 7:00 - 8:00 N/A

Storage room Monthly 50 Mondays - Fridays 8:00 - 17:00 N/A

Restrooms Twice a day 60 Mondays - Fridays 8:00 - 17:00 N/A

AEA Area - - - -

Sub-total area 2427

OBC Ground Floor (Interior)

Consulate Daily 740 Mondays - Fridays 7:00 - 8:00 Yes

Post one MSG Offices Daily 122 Mondays - Fridays 7:00 - 8:00 Yes

PAS Offices Daily 563 Mondays - Fridays 7:00 - 17:00 N/A

DHS Offices Daily 107 Mondays - Fridays 7:00 - 17:00 N/A

IRC Library Daily 75 Mondays - Fridays 7:45 - 8:45 N/A

Auditorium Weekly 160 Mondays - Fridays 8:00 - 17:00 N/A

Lobby / Hallways Daily 275 Mondays - Fridays 8:00 - 17:00 N/A

Restrooms Daily 60 Mondays - Fridays 8:00 - 17:00 N/A

Sub-total area 2102

OBC Ground Floor (Exterior)

Inside sidewalks and Ceremony Square Daily 2142 Mondays - Fridays 7:00 - 8:00 N/A

Garden area and perimeter iron fence Daily 4450 Mondays - Fridays 7:00 - 8:00 N/A

Parking and trash container area Daily 2500 Mondays - Fridays 8:00 - 17:00 N/A

Machine Room 2 (Machinery, Equipment and Piping) Monthly

205 Mondays - Fridays 8:00 - 17:00 N/A

Workshops and storage rooms Monthly 101 Mondays - Fridays 8:00 - 17:00 N/A

Restrooms and dressing rooms Daily 40 Mondays - Fridays 6:00 - 17:00 N/A

Ouside Sidewalk Daily 1400 Mondays - Fridays 6:00 - 8:00 N/A

DHL annex Daily 24 Mondays - Fridays 8:00 - 17:00 N/A

Chaco/Flag Post Daily 101 Mondays - Fridays 6:00 - 17:00 N/A

Sub-total area 10963

OBC First Floor

Offices / Lobby Daily 1193 Mondays - Fridays 8:00 - 17:00 N/A

Restrooms Twice a day 37 Mondays - Fridays 6:00 - 17:00 N/A

Sub-total area 1230

OBC Second Floor

FCS/FAS Offices and Lobby Daily 447 Mondays - Fridays 6:00 - 17.00 N/A

DEA/MILGROUP/DATT Offices Daily 866 Mondays - Fridays 6:00 - 17.00 Yes

Restrooms Daily 38 Mondays - Fridays 6:00 - 17.00 N/A

Sub-total area 1351

OBC Third Floor

Offices Daily 1580 Mondays - Fridays 6:00 - 8:45 Yes

Lobby Daily 83 Mondays - Fridays 6:00 - 17:00 N/A

Restrooms Daily 38 Mondays - Fridays 6:00 - 17.00 N/A

Sub-total area 1701

OBC Other Areas

Terrace First Floor Quarterly 860 Mondays - Fridays 8:00 - 17:00 N/A

Terrace Third Floor Quarterly 1550 Mondays - Fridays 8:00 - 17:00 Yes

Staircases Daily 114 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 2524

3.2 Chief of Mission Residence (CMR)

Location Frequency Est. Area- Sq. mt. Schedule Hrs. Escort

CMR - Third Floor Interior

Offices Safe Haven and Bathroom Monthly 55 Mondays - Fridays 8:00 - 17.00 Yes

Service hallway Monthly 32 Mondays - Fridays 8:00 - 17.00 N/A

Service stairs Monthly 28 Mondays - Fridays 8:00 - 17.00 N/A

Shutters and windows Semi-annual 44 Mondays - Fridays 8:00 - 17.00 N/A

Water heaters rooms (2) Monthly 15 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 174

CMR - Third Floor Exterior

Skylights (5) Annual 117 Mondays - Fridays 8:00 - 17.00 N/A

Terrace Monthly 576 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 693

CMR - Second Floor Interior

Skylight Annual 58 Mondays - Fridays 8:00 - 17.00 N/A

Service stairs Monthly 28 Mondays - Fridays 8:00 - 17.00 N/A

Shutters and windows Semi-annual 152 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 238

CMR - First Floor Interior

Flowers' Room Monthly 37 Mondays - Fridays 8:00 - 17.00 N/A

Handicapped bathroom Monthly 13 Mondays - Fridays 8:00 - 17.00 N/A

Pantry Monthly 28 Mondays - Fridays 8:00 - 17.00 N/A

Representational rooms Monthly 744 Mondays - Fridays 8:00 - 17.00 N/A

Service bathroom Monthly 2 Mondays - Fridays 8:00 - 17.00 N/A

Service hallway Monthly 16 Mondays - Fridays 8:00 - 17.00 N/A

Service stairs Monthly 28 Mondays - Fridays 8:00 - 17.00 N/A

Shutters and windows Semi-annual 220 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 1088

CMR - Ground Floor Interior

Coat room Monthly 15 Mondays - Fridays 8:00 - 17.00 N/A

Entrance hallways Monthly 211 Mondays - Fridays 8:00 - 17.00 N/A

FM Offices and bathroom Weekly 32 Mondays - Fridays 8:00 - 17.00 N/A

Interior mechanical rooms (East/West) Monthly 89 Mondays - Fridays 8:00 - 17.00 N/A

Kitchen area (and adjacent areas) Daily 124 Mondays - Fridays 6:00 - 8.30 N/A

Kitchen area (hood) Twice a month Saturdays 6:00 - 13:00 N/A

Kitchen area (walk in refrigerator) Quarterly Saturdays 6:00 - 13:00 N/A

Receptionist's office and bathroom Daily 42 Mondays - Fridays 8:00 - 17.00 N/A

Service bathrooms (butlers & kitchen) Daily 26 Mondays - Fridays 8:00 - 17.00 N/A

Service bedrooms Weekly 70 Mondays - Fridays 8:00 - 17.00 N/A

Service hallway east Weekly 41 Mondays - Fridays 8:00 - 17.00 N/A

Service hallway south Weekly 36 Mondays - Fridays 8:00 - 17.00 N/A

Service hallway west Weekly 28 Mondays - Fridays 8:00 - 17.00 N/A

Service stairs Monthly 28 Mondays - Fridays 8:00 - 17.00 N/A

Shutters and windows / Door grilles Semi-annual/Monthly 110 Mondays - Fridays 8:00 - 17.00 N/A

Storage (americana) Monthly 48 Mondays - Fridays 8:00 - 17.00 N/A

Visits bathrooms (women & men) Daily 66 Mondays - Fridays 8:00 - 17.00 N/A

Wine cellar Monthly 14 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 980

CMR - Ground Floor Exterior

Libertador courtyard cobble stones Monthly 500 Mondays - Fridays 8:00 - 17.00 N/A

Libertador courtyard paths Weekly 151 Mondays - Fridays 8:00 - 17.00 N/A

Marble staircase, steps and balconies Weekly 80 Mondays - Fridays 8:00 - 17.00 N/A

Mechanical room - generator and ext. ramp. Weekly 180 Mondays - Fridays 8:00 - 17.00 N/A

Oro building Daily 140 Mondays - Fridays 8:00 - 17.00 N/A

Outside perimeter sidewalks Daily/ Twice a month 1090 Mondays - Fridays 5:00 - 9.00 N/A

Pathways garden Daily 130 Mondays - Fridays 8:00 - 17.00 N/A

Perimeter fence Monthly 190 Mondays - Fridays 8:00 - 17.00 N/A

Pool House Daily 55 Mondays - Fridays 8:00 - 17.00 N/A

Quincho area Weekly 105 Mondays - Fridays 8:00 - 17.00 N/A

Solarium Weekly 170 Mondays - Fridays 8:00 - 17.00 N/A

Tennis court sidewalks & patio furniture Weekly 90 Mondays - Fridays 8:00 - 17.00 N/A

Sub-total area 2881

NOTES:

1) All figures are in square meters

2) In areas where contractor is escorted the assigned team shall not exceed two (2) workers.

3) OBC office hours: 8:45 to 17:45

4) CMR office hours: 8:00 to 17:00

PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by

Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

4.2.3 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.4 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.6. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

unauthorized use of Government property, theft, vandalism, or immoral conduct;

unethical or improper use of official authority or credentials;

security violations; or, organizing or participating in gambling in any form

4.2.7 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract.

If the Contractor has lost any such keys, the Contractor shall immediately notify the

COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3. Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take thirty (30) days to perform. For each individual the list shall include:

Full Name

Place and Date of Birth

Current Address

Identification number

CUIL

Parent’s Data

Work background

Length of Service with the Contractor

The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the

US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The

Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5.0. MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract.

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 1 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of

Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for Government property in its control.

The Contractor shall physically inventory all Government property in its possession.

Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in U.S. Dollars:

Per Occurrence $13,000.00

Cumulative $53,000.00

2. Property Damage stated in U.S. Dollars:

Per Occurrence $8,000.00

Cumulative $ 53,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

any property of the Contractor, its officers, agents, servants, employees, or any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the

Contractor shall name "the United States of America, acting by and through the

Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0. TRANSITION PLAN

Within five (5) days after contract award, the Contracting Officer may request that the

Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date

1.1 General Instructions 1 COR 30 days after award

1.2.3 Schedules 1 COR Weekly

4.4.1 List of Personnel 1 COR 10 days after award

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses and Permits 1 COR Date of award

9. Transition Plan 1 COR 5 days

10. Signed Salary Receipts 1 COR 10 days after award

11. Evidence of Employe

Registration (Clave Alta

Temprana) 1 COR 10 days after award

QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative

(COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance.

The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all janitorial services set forth in the scope of work.

1. thru 1.3.15.4

All required services are performed and no more than one

(1) customer complaint is received per month.

11.1 SURVEILLANCE. The COR will receive and document all complaints from

Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting

Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-

Commercial Items), if any of the services exceed the standard.

11.3 PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete…