Statement_of_Work.docx
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- Attached to
- Facility Management Support Services Federal contract opportunity
- Solicitation number
- 19AQMM18R0336
About this file
This request for proposal solicits facility management support services for the U.S. Department of State's Bureau of Overseas Buildings Operations. The multiple award indefinite delivery/indefinite quantity contracts will provide positions including administrative assistants, facility managers, engineers, office managers, program analysts, project coordinators, and senior maintenance mechanics to support the Department of State's facilities worldwide. Responses are limited to HubZone small businesses under NAICS code 561210. Proposals are due by August 31, 2018 and at least two top secret and one secret level contracts will be awarded. Personnel requirements include secret to top secret clearances depending on location and tasks. The cost-reimbursable, labor hour, and time and materials task orders issued against the contracts will utilize performance-based services acquisition to gain access to innovation and obtain best technical solutions.
Statement of Work
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STATEMENT OF WORK
C.1 PURPOSE
The purpose of this contract is to provide the Department of State with contractor personnel necessary to support the Bureau of Overseas Buildings Operations, Office of Facility Management (OBO/CFSM/FAC). The Contractor shall provide personnel to assist the Office of Facility Management in delivering global support in the operation, maintenance, repair, and technical assessment of Department of State facilities overseas, providing services to ensure safe, secure, functional, sustainable, and reliable Embassy and Consulate facilities.
C.2 BACKGROUND
The Bureau of Overseas Buildings Operations (OBO) has the broad and vital mission of providing safe, secure, and functional facilities for the conduct of U.S. diplomacy and the global promotion of U.S. interests. OBO is charged with constructing, purchasing, and maintaining U.S. diplomatic mission facilities and other real estate holdings worldwide.
The Construction, Facility, and Security Management (CFSM) Directorate within OBO provides a variety of engineering, construction, commissioning, operations, maintenance, and program functions that support the operational sustainment of new and existing Department of State facilities worldwide. This includes support for design reviews at the various stages for new, renovation, and upgrade facility projects, on-site construction management, on-site facilities management, engineering analysis and design for building systems replacement, system studies, process re-engineering and evaluations that support improved operational efficiencies and cost reduction, and technical assistance in the development of new engineering and program support work.
Supplemental engineering, construction management, facilities management, and related support services are being sought by Facility Management (FAC) to assist with all of these efforts. The Contractor shall provide technically qualified personnel on an as needed basis for planned and emerging work.
C.3 USER ORGANIZATION
Within Department of State’s Bureau of Overseas Buildings Operations, the Office of Facility Management will provide technical oversight and monitor the services provided under this contract. OBO/CFSM/FAC is located at U.S. Department of State, SA-06, 1701 North Fort Myer Drive, Arlington, VA. 22209.
C.4 OPERATIONAL CONCEPT
This will be an IDIQ contract with Time-and-Materials (T&M) or Labor-Hour (LH) task orders. It is inclusive of all wages, overhead, general and administrative expenses, and profit for each category of labor related to providing services under this Statement of Work.
The Contractor’s organization shall be comprised of professional personnel knowledgeable in facility management support services.
Contractor program personnel shall be able to perform multi-disciplined facilities related functions, such as: Engineering Support; Project Coordination; Construction Management; On-Site Construction Representatives; On-Site Facility Managers; Support Services; Building Systems Technicians; and Technical and Administrative Support. The overall effort shall encompass the overview of design reviews, construction support, maintenance support, and facilities management for 275 posts around the world, consisting of approximately 20,500 properties. A full and complete range of expertise in performing, project management, construction management, facilities management, administrative support as well as on-site technical expertise for each of the aforementioned basic work elements is required to support these facilities worldwide. Project management and continuous interface and coordination with OBO/CFSM/FAC are essential.
Projects will be derived from multiple sources: (1) The Contracting Officer’s Representative (COR), OBO/CFSM/FAC Office Director, Division Chiefs, Branch Chiefs, Team Leaders, and/or other key government personnel; (2) Congressional, Department, Bureau, and/or Directorate tasking’s; (3) Program management reviews in which the Contractor's personnel may be participants; and (4) Submissions from Post and OBO Regional Support Centers.
Government personnel shall provide guidance on current DOS and OBO/FAC broad-based policies, guidelines and standards. These policies, guidelines, and standards shall be adhered by Contract Personnel in the development of the various projects.
Contractor personnel supporting OBO/CFSM/FAC will, through the COR or OBO management (Office Director, Division Chiefs, and Branch Chiefs), be assigned individual projects based on volume, complexity, and distribution of workload.
The Contractor personnel will need to consider the wide scope of activities and operations of DOS and other foreign affairs agencies in the decision-making process. Contractor personnel shall coordinate, upon the direction of their OBO/CFSM/FAC Government manager, with all segments of the Department and other foreign affairs agencies relative to their respective policies and needs.
C.5 GENERAL REQUIREMENTS
C.5.1 Right of First Refusal
All qualified employees under the current contract will be given the opportunity of a “Right of First Refusal” (see Section I.14 – FAR Clause 52.222-17 (Jan 2013) Non-displacement of Qualified Workers for definition).”
C.5.2 Period of Performance
This contract shall include a base year and four one (1) year options.
C.5.3 Location of Contract Performance
The primary place of performance will be in Arlington, Virginia (Bldg SA-06) but with some worldwide positions. Requirements for domestic and/or international performance will be specified in each individual task order.
C.5.4 Specific Requirements
C.5.4.1 Operational
The Contractor shall accomplish the following tasks:
Facility Management Support staff shall provide expertise in the following Servicemultiple disciplines.
All of the following positions are considered Key Personnel:
· Administrative Assistant
· Facility Manager
· General Engineer
· Office Manager
· Program Analyst
· Project Coordinator, Architectural
· Project Coordinator, Civil
· Project Coordinator, Electrical
· Project Coordinator, Mechanical
· Senior Maintenance Mechanic (Electrical, Mechanical, Fire and Life Safety, Elevators, Water and Wastewater Treatment and Buildings Automation Systems Controls)
· Instructional Systems Designer
Other required positions will be identified, and pricing will be negotiated, at the task order level.
These contract positions are to assist OBO/CFSM/FAC personnel with the implementation of various programs, as well as during the planning, review, bidding, and construction phases of a wide variety of improvement, major renovation, and facility upgrade projects.
The Contractor must be able to fill these positions for the duration of the task order and must be able to maintain a pool of qualified alternates to minimize delays in providing qualified contractor personnel to fill the positions in a timely fashion.
The Contractor shall provide all the program management, engineering and technical expertise and services at various locations worldwide, as directed by the Contracting Officer and as specifically described in individual task orders.
During the first 180 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 5-calendar days after the occurrence of any of these events and provide the required information.
After the first 180 days of performance, the Contractor may substitute a key person if the Contractor determines that it is necessary. The Contractor shall provide notice at least 45 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the Contractor), the Contractor shall notify the Contracting Officer and shall submit comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The Government may request an opportunity to interview any proposed substitution. The proposed substitute shall possess qualifications comparable to the original key person and meet the minimum standards set forth in the contract.
The Contractor shall not divert or otherwise replace any key personnel without the written consent of the Contracting Officer. The Government will modify the contract to reflect any changes in key personnel.
C.5.6.4 Travel
Temporary duty travel (TDY) will be performed as required only after approval and authorization of the COR. All travel will be performed on a reimbursable basis and will be funded separately. The contractor will be responsible for making all arrangements associated with travel such as; visa requirements, airline reservations, and lodging requirements, etc. Travel will be reimbursed in accordance with (IAW) federal travel regulations, (FTR). Contractor employees under this agreement MUST have a valid passport for travel.
Per Diem will may be authorized to include lodging, meals and incidental expenses (M&IE) and shall be reimbursable expenses. Other post allowance may also apply such as Post Differential, Danger Pay and COLA and will be based on normally scheduled workweek (i.e. 40 hours) and in accordance with Department of State Foreign Affairs Manual, (FAM). Authorized per diem rates and other post authorized allowances will be based on localities of which TDY is performed and in accordance with post allowance tables and the Federal Travel Regulations (FTR). All of this will be identified at the task order level.
C.5.6.4.1 Labor during Travel
Labor during travel shall be considered work. In the performance of TDY travel the Government will reimburse the Contractor for employee's travel time to and/or from other authorized work locations. Reimbursement will only be allowed for eight-hours of travel in a 24 hour period. This may not be combined with normal work hour (e.g. It would not be allowable for a person to work an 8 hour day, and then travel 8 hours during the same day). The Contractor will not be reimbursed for time spent in stand down or temporary layovers for the convenience of the Contractor except as authorized by the Federal Travel Regulations. Every effort should be made to travel during the normal workweek, and during normal work schedule hours.
When travel is necessary on a weekends no more than eight-hours of labor will be reimbursed to the contractor for travel on a Saturday and/or Sunday. Travel on weekends will not be subject to overtime compensation.
In addition, all decisions concerning the safety and security of official travel to overseas locations will be made exclusively by FAC based upon receipt of “eCountry Clearance” from the U.S. Embassy in the country to be visited.
C.5.6.4.2 Travel Arrangements
The Contractor is responsible for making all other travel arrangements to support Contractor personnel during the conduct of tasks assigned under this contract. The Contractor shall make no direct labor charges for making travel arrangements.
C.5.6.4.3 Medical Requirements
Before visiting certain countries contractor personnel will be required to meet specific DoS pre-deployment medical requirements. Contractor personnel will not be authorized to visit such Posts until these requirements are met. No reimbursements for any costs associated with medical examinations to the contractor will be made.
C.5.6.5 Training
The Contractor is responsible for providing fully trained personnel in performance of this contract. The Government will not reimburse for any contractor mandated training such as new hire orientation, EEOC training, etc.
The Government will reimburse the contractor for DOS mandatory training requirements such as computer online courses, Foreign Affairs Counter-Threat (FACT) and other training necessary to meet the requirements of positions being supported. All DOS mandatory training shall be arranged by the contractor complete with all required applications, forms, etc. All training forms and requests must be submitted to the COR for clearance prior to submission and also be cleared by Facilities Training Office.
All DOS mandatory training shall be reimbursable expenses and will be invoiced separately as Other Direct Costs (ODC) contract line item.
C.5.6.6 Security
All personnel performing under this contract shall be U.S. Citizens with a security clearance at the SECRET or TOP SECRET level. The required position clearance level will be identified in the task order request.
Since it will be necessary for some Contractor personnel to have access to classified material and/or enter into areas requiring a security clearance, each Contractor employee requiring such access must have an individual security clearance commensurate with the level of access prior to contract performance. Individual clearances shall be maintained for the duration of employment under this contract, or until access requirements change.
IAW DOSAR 652.204-70 - The Contractor shall comply with the Department of State (DOS) Personal Identification Card Issuance Procedures for all employees performing under this contract who require frequent and continuing access to DOS facilities, or information systems. The DOS Personal Identification Card Issuance Procedures may be accessed at http://www.state.gov/m/ds/rls/rpt/c21664.htm.
Performance of this contract shall be in accordance with the attached DD Form 254, Department of Defense Contract Security Classification Specification and FAR 52.204-2 “Security Requirements.”
Classified material received or generated in the performance of this contract shall be safeguarded and disposed of in accordance with the National Industrial Security Program Operating Manual (DOD 5220.22-M).
Contract personnel may be issued access badges to Department of State facilities and passports based upon need as determined by Government operational supervisors. Contract personnel will abide by Government established rules, Standard Operational Procedures (SOP), and regulations in regards to the security of the property of the Government.
C.5.6.7 Passports and Visas
The Contractor shall be responsible for obtaining and maintaining an up-to-date passport for all personnel who will be required to travel outside the continental United States, Hawaii and Alaska to accomplish work assigned under this contract. The Contractor shall be responsible for obtaining any visas required for travel to foreign countries to accomplish work assigned under this contract. The Contractor shall make no direct labor charges for obtaining/maintaining passports and/or visas.
C.5.6.8 Payments and Invoices
Contractor will provide monthly invoices for payments based on labor categories specified in this contract. Hourly labor rates will be paid for all labor performed on the contract that meets the labor qualifications specified in the contract. The contractor will provide official company employee timesheets for each invoice period that will validate requests for payment.
Other reimbursements such as air travel fares, excess baggage, Lodging and other associated transportation costs will be paid only when the expense can be validated by receipts such as airlines, hotels, etc.
C.6 OVERSIGHT
Government Contracting Officer (CO): Christina Black Contracting Officer Representative (COR): William BurnsideTBD
C.7 GOVERNMENT PROGRAM AND CONTRACT MANAGEMENT
C.7.1 Government Contract Management
Responsibility for contracting activities rests solely with the Government Contracting Officer. No conversation, recommendations, or direction, whether given directly by, or implied by government personnel, that will affect the scope, schedule, or price of the program covered by this SOW, shall be acted upon by the Contractor unless specifically approved by the Government Contracting Officer.
C.7.2 Government Program Management
The Government will require a review of all contract personnel resumes prior to employment. Inherent to this contract is the Government reliance upon the Contractor to provide personnel having the qualifications specified in this SOW. The Contractor however, will not continue employment of persons working under this contract, if such employee is identified to the Contractor, by the Contracting Officer, as a potential threat to the health, safety, security, general well-being or operational mission of the institution or installation and its population. Contract personnel shall have the highest level of integrity, honesty, and cross-cultural sensitivity.
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