Contractor_Questions_and_Government_Answers_1-192116VNE25000007-06032016.pdf

Combined Synopsis/Solicitation

192116VNE25000007

Security System Maintenance Questions and Answers

Contractor Question 1: We will be bidding this it seems to be a lump sum bid. I do not have any other forms to fill out and they don’t show up on the web site.

Government Reply 1: ICE is not seeking lump sum pricing for solicitation

192116VNE25000007. To be eligible for award, small business are required to submit pricing as indicated on the Price Sheet (enter your monthly price, extend the monthly price out for the entire year for each period (base, and all option (total of five (5) option periods)) provided with the solicitation at fbo.gov.

Contractor Question 2: Can the government provide clarification on whether the total estimated hours per year is 900 (300 for each core activity PM, NECM, ECM) or 300 per year for all activities?

Government Reply 2: The total estimated hours per year is 900 hours. 300 for each core activity

(PM, NECM, ECM). However, if the hours are exceeded in one core activities and have not been utilized in another we would be able to use the services for a total of 900 hours.

Contractor question 3: Can the government provide clarification on the process and handling of broken components that are not minor/ancillary requiring replacement?

Government Reply 3: Per the Statement of Work (SOW) sections 4.0, 4.2.2, and 4.2.3 the contractor would be required to repair, replace, or restore broken components.

Contractor Question 4: Can the government provide clarification on response time in section

4.3.9, is the contractor personnel required on-site within 2 hours of the governments notification or 2 hours after approval of the ECM request (4 hours)?

Government Reply 4: Per the SOW section 4.3.9, Once the problem is called in the contractor has two hours to respond to the office to address the problem.

Contractor Question 5: Is a government approval of the “Corrective Maintenance Request” required before the contractor is to dispatch technicians on-site?

Government Reply 5: No. Once the government makes the call to the dispatch center the contractor will be dispatched to assess the problem. Also, the government time will not start until the dispatcher arrives on site. For example, if the technician is dispatched and it takes them two hours to arrive on site, the government woud not be charged that time.

Contractor Question 6: Has a contractor performed similar work to this for the government in the past? If available, please provide the incumbent contract number.

Government Reply 6: The work is being performed under contract number is HSCEMD-12-P-

00005. The contract has an overall value of $55,449.50.

Combined Synopsis/Solicitation

192116VNE25000007

Security System Maintenance Questions and Answers

Contractor Question 7: There is no mention of manufacturer or equipment quantities. Is there a pre-bid meeting or another way to get this information?

Government Reply 7: The solicitation has been updated to add a site visit. See the updated combined synopsis/solicitation (section xiii) for specifics.

Contractor Question 8: Is there a list of equipment to be maintained?

Government Reply 8: No, there is not a list of equipment available for the facility. All interested contractors are encouraged to attend the site visit.

Contractor Question 8: Is attendance at the site visit/walk through required?

Government Reply 9: No, attendance at the site visit is not required.