191N6026Q0001 - PR15936508 - Consulate Response to Vendors Questions.pdf

Solicitation No.: 191N6026Q0001 – PR15936508 – Consulate Response to Vendor Questions

Title: Preventive Maintenance Service works for the Multistack Chiller at the U.S. Consulate General, Chennai, India.

VENDOR QUESTION:

Question 1:

Annex B, Section 9 requires the contractor to remedy defects for a period of two (2) years following completion and acceptance of the work. Since this is a preventive maintenance contract, please clarify the intended scope of the warranty requirement.

Multistack's standard warranty on service work is limited to defects in workmanship for a period of one (1) year from completion of the work. Multistack does not provide warranty labor and does not warrant existing equipment, components, or parts that were not replaced as part of the services performed.

For example, if a compressor, fan motor, pump, control component, VFD, or other equipment fails after the preventive maintenance visit due to age, normal wear and tear, manufacturer defect, power quality issues, operating conditions, or other causes unrelated to

Multistack's workmanship, would the contractor be responsible for repair or replacement under the warranty provision?

Please confirm whether the Government will accept Multistack's standard one (1) year workmanship warranty and that the warranty requirement applies only to defects in workmanship directly associated with the services performed under this contract. Further, please confirm that the warranty does not extend to equipment failures, component failures, warranty labor, pre-existing conditions, normal wear and tear, or parts and materials not supplied by Multistack.

Consulate Answer

We accept the Multistack’s standard warranty of one year from the completion of the work which applies to defects in workmanship directly associated with the services performed under this contract. Also, we understand this warranty does not extend to equipment failures, component failures, warranty labor, pre-existing conditions, normal wear and tear, or parts and materials not supplied by Multistack.

Solicitation No.: 191N6026Q0001 – PR15936508 – Consulate Response to Vendor Questions

Title: Preventive Maintenance Service works for the Multistack Chiller at the U.S. Consulate General, Chennai, India.

Question 2:

The pricing schedule and scope of work reference "Associated motor starters, VFDs, pumps, electrical panels and AHU." However, the equipment list included in the solicitation identifies only one Multistack ASP020X air-cooled chiller and does not identify any air handling units (AHUs).

Multistack's standard scope of service is limited to the chiller and associated chiller equipment. Multistack does not typically perform preventive maintenance on air handling units.

Please verify whether AHUs are included within the scope of this contract. If AHUs are included, please provide the quantity, location, manufacturer, model information, and maintenance requirements for each AHU so that the scope can be accurately evaluated and priced.

If AHUs are not included, please confirm that the references to AHUs in the pricing schedule and scope of work may be disregarded for this solicitation.

Consulate Answer:

AHUs (air handling units) are not included within the scope of this contract.