19-RFP-1074972877-HMM-DPS- Prevention Medical Services Cabarrus Campus .docx
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- Prevention Medical Services for Cabarrus Campus
- Solicitation number
- Doc1074972877
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- North Carolina
About this file
This document is a Request for Proposal (RFP) issued by the State of North Carolina's Department of Public Safety, Division of Juvenile Justice & Delinquency Prevention, seeking to secure a contract for the provision of Health Care Services (HCS) and staff (NP/PA, RN, LPN, Med Techs/CNA II) to serve as clinical healthcare providers for juveniles in the custody and care of the Department. The contract will be for the Youth Development Center and the Juvenile Detention Center, with an initial term of three years and the option to renew for up to two additional one-year terms. The Contractor will be responsible for providing primary health care, performing admission screenings, administering medications, and providing emergency and referral services for the juvenile population.
The RFP outlines detailed requirements for the Nurse Practitioner or Physician Assistant, Registered Nurse, Licensed Practical Nurse, and Medical Technician/CNA II positions, including licensing, certification, and background check prerequisites. Pricing is to be submitted using an hourly rate structure for the various medical staff positions. The State encourages HUB participation and will evaluate proposals based on technical approach, cost, vendor experience, and other criteria.
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Proposal Number: [Add RFP #] Vendor: __________________________________________
Proposal Number: [Add RFP #] Vendor: __________________________________________
STATE OF NORTH CAROLINA
DEPARTMENT OF PUBLIC SAFETY
Request for Proposal #: 19-RFP-1074972877-HMM
DIVISION OF JUVENILE JUSTICE & DELINQUENCY
PREVENTION MEDICAL SERVICES FOR CABARRUS CAMPUS
Date of Issue: June 26, 2024
Proposal Opening Date: July 18, 2024 At 2:00 PM ET
Direct all inquiries concerning this RFP to:
Heather Melton Procurement Specialist II Email: heather.m.melton@ncdps.gov
STATE OF NORTH CAROLINA
Request for Proposal #
19-RFP-1074972877-HMM
For internal State agency processing, including tabulation of proposals, provide your company’s eVP (Electronic Vendor Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available for public inspection.
This page shall be filled out and returned with your proposal.
Failure to do so may subject your proposal to rejection.
Vendor Name Vendor eVP# Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered vendor in good standing. You must enter the vendor number assigned through eVP (Electronic Vendor Portal). If you do not have a vendor number, register at https://vendor.ncgov.com/vendor/login
19-RFP-1074972877-HMM
Ver: 11/2023
STATE OF NORTH CAROLINA
Division of NCDPS
Refer ALL Inquiries regarding this RFP to the procurement lead through the Message Board in the Sourcing Tool. See section 2.4 for details:
Request for Proposal #: 19-RFP-1074972877-HMM
Proposals will be publicly opened: July 18, 2024
| Using Agency: NCDPS/JJ |
| Commodity No. and Description: 851215 Primary Care Practitioner services |
Requisition No.: RQ99031
EXECUTION
In compliance with this Request for Proposals (RFP), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.
By executing this proposal, the undersigned Vendor understands that false certification is a Class I felony and certifies that:
· this proposal is submitted competitively and without collusion (G.S. 143-54),
· none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and
· it is not an ineligible Vendor as set forth in G.S. 143-59.1.
Furthermore, by executing this proposal, the undersigned certifies to the best of Vendor’s knowledge and belief, that:
· it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or State department or agency.
As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract awarded as a result of this RFP, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify system.
As required by Executive Order 24 (2017), the undersigned vendor certifies will comply with all Federal and State requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance of any Contract arising from this solicitation.
G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State. By execution of this response to the RFP, the undersigned certifies, for Vendor’s entire organization and its employees or agents, that Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.
By executing this bid, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH CAROLINA GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be accessed from the Ariba Sourcing Tool.
Failure to execute/sign proposal prior to submittal may render proposal invalid and it MAY BE REJECTED. Late proposals shall not be accepted.
COMPLETE/FORMAL NAME OF VENDOR:
| STREET ADDRESS: |
| P.O. BOX: |
| ZIP: |
| CITY & STATE & ZIP: |
| TELEPHONE NUMBER: |
| TOLL FREE TEL. NO: |
PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):
| PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR: |
| FAX NUMBER: |
| VENDOR’S AUTHORIZED SIGNATURE*: |
| DATE: |
| EMAIL: |
VALIDITY PERIOD
Offer shall be valid for at least sixty (60) days from date of bid opening, unless otherwise stated here: ______ days, or if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing this RFP.
ACCEPTANCE OF PROPOSAL
If your proposal is accepted, all provisions of this RFP, along with the written results of any negotiations, shall constitute the written agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall apply. Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.
FOR STATE USE ONLY: Offer accepted and Contract awarded this________ day of __________, 20____, as indicated on The attached certification, by ____________________________________________________________________.
(Authorized Representative of NCDPS)
Contents
| 1.0 | PURPOSE AND BACKGROUND | 6 |
| 1.1 | CONTRACT TERM | 6 |
| 2.0 | GENERAL INFORMATION | 6 |
| 2.1 | REQUEST FOR PROPOSAL DOCUMENT | 6 |
| 2.2 | E-PROCUREMENT FEE | 6 |
| 2.3 | NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS | 7 |
| 2.4 | RFP SCHEDULE | 7 |
| 2.5 | PROPOSAL QUESTIONS | 8 |
| 2.6 | PROPOSAL SUBMITTAL | 8 |
| 2.7 | PROPOSAL CONTENTS | 9 |
| 2.8 | ALTERNATE PROPOSALS | 10 |
| 2.10 | DEFINITIONS, ACRONYMS, AND ABBREVIATIONS | 10 |
| 3.0 | METHOD OF AWARD AND PROPOSAL EVALUATION PROCESS | 10 |
| 3.1 | METHOD OF AWARD | 10 |
| 3.2 | CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION | 11 |
| 3.3 | PROPOSAL EVALUATION PROCESS | 11 |
| 3.4 | EVALUATION CRITERIA | 12 |
| 3.5 | PERFORMANCE OUTSIDE THE UNITED STATES | 12 |
| 3.6 | INTERPRETATION OF TERMS AND PHRASES | 12 |
| 4.0 | REQUIREMENTS | 12 |
| 4.1 | PRICING | 12 |
| 4.2 | INVOICES | 13 |
| 4.3 | FINANCIAL STABILITY | 13 |
| 4.4 | HUB PARTICIPATION | 13 |
| 4.5 | VENDOR EXPERIENCE | 13 |
| 4.6 | REFERENCES | 13 |
| 4.7 | BACKGROUND CHECKS | 13 |
| 4.8 | QUESTIONS TO VENDORS | 14 |
| 4.9 | AGENCY INSURANCE REQUIREMENTS MODIFICATION | 14 |
| 4.10 | LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS | 15 |
| 5.0 | SPECIFICATIONS AND SCOPE OF WORK | 15 |
| 5.1 | GENERAL | 15 |
| 5.2 | SPECIFICATIONS | 19 |
| 5.3 | TECHNICAL APPROACH | 19 |
| 6.0 | CONTRACT ADMINISTRATION | 19 |
| 6.1 | PROJECT MANAGER AND CUSTOMER SERVICE | 19 |
| 6.2 | POST AWARD PROJECT REVIEW MEETINGS | 20 |
| 6.3 | CONTINUOUS IMPROVEMENT | 20 |
| 6.4 | PERIODIC QUARTERLY STATUS REPORTS | 20 |
| 6.5 | ACCEPTANCE OF WORK | 20 |
| 6.6 | TRANSITION ASSISTANCE | 20 |
| 6.7 | DISPUTE RESOLUTION | 21 |
| 6.8 | CONTRACT CHANGES | 21 |
| 6.9 | ATTACHMENTS | 21 |
1.0 PURPOSE AND BACKGROUND
The State of North Carolina, Department of Public Safety, Division of Juvenile Justice & Delinquency Prevention, intends to secure a contract for the provision of Health Care Services (HCS) and staff (NP/PA, RN, LPN, Med Techs/CNA II) who will serve as clinical healthcare providers for juveniles in the custody and care of the Department. The Contractor will provide medical services to the Youth Development Center and the Juvenile Detention Center. Historically, HCS staff work 40 hours per week. Work schedules may range from 8-hour shifts Monday through Friday and/or three 12- hour shifts with alternating weekends. NC Juvenile code requires developmentally appropriate healthcare be provided to juveniles while held in custody by or committed to DJJDP. Juvenile Health Services is dedicated to meeting the health and health education needs of the youths in Juvenile Justice facilities. Professional healthcare staff screen and assess youth upon admission, develop healthcare plans and provide appropriate interventions and/or follow-up that may include referral for specialty assessment and intervention.
The intent of this solicitation is to award an Agency Specific Contract.
CONTRACT TERM
The Contract shall have an initial term of (3) three years, beginning on the date of final Contract execution (the “Effective Date”). The Vendor shall begin work under the Contract within 14 business days of the Effective Date.
At the end of the Contract’s initial term, the State shall have the option, in its sole discretion, to renew the Contract on the same terms and conditions for up to two (2) additional one-year terms. The State will give the Vendor written notice of its intent to exercise each option no later than 30 days before the end of the Contract’s then-current term. In addition to any optional renewal terms, and with the Vendor’s concurrence, the State reserves the right to extend the Contract after the last active term.
Proposals shall be submitted in accordance with the terms and conditions of this RFP and any addenda issued hereto.
2.0 GENERAL INFORMATION
2.1 REQUEST FOR PROPOSAL DOCUMENT
This RFP is comprised of the base RFP document, any attachments, and any addenda released before Contract award, which are incorporated herein by reference.
2.2 E-PROCUREMENT FEE
ATTENTION: This is an NC eProcurement solicitation facilitated by the Ariba Network. The E-Procurement fee may apply to this solicitation. See the paragraph entitled ELECTRONIC PROCUREMENT of the North Carolina General Terms and Conditions.
General information on the E-Procurement Services can be found at: http://eprocurement.nc.gov/.
What is the Ariba Network?
The Ariba Network is a web-based platform that serves as a connection point for buyers and vendors. Vendors can log in to the Ariba Network to view purchase orders, respond to electronic requests for quotes, participate in Sourcing Events, and collaborate with buyers on contract documents.
For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site:
http://eprocurement.nc.gov/training/vendor-training.
NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS
It shall be the Vendor’s responsibility to read the Instructions to Vendors, the North Carolina General Terms and Conditions, all relevant exhibits and attachments, and any other components made a part of this RFP and comply with all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this RFP.
If Vendors have questions, issues, regarding any component of this RFP, those must be submitted as questions in accordance with the instructions in the PROPOSAL QUESTIONS Section. If the State determines that any changes will be made as a result of the questions asked, then such decisions will be communicated in the form of an RFP addendum. The State may also elect to leave open the possibility for later negotiation of specific provisions of the Contract that have been addressed during the question-and-answer period, prior to contract award.
Other than through the process of negotiation under 01 NCAC 05B.0503, the State rejects and will not be required to evaluate or consider any additional or modified terms and conditions submitted with Vendor’s proposal or otherwise. This applies to any language appearing in or attached to the document as part of the Vendor’s proposal that purports to vary any terms and conditions or Vendors’ instructions herein or to render the proposal non-binding or subject to further negotiation. Vendor’s proposal shall constitute a firm offer that shall be held open for the period required herein (“Validity Period” above).
The State may exercise in its discretion to consider Vendor proposed modifications. By execution and delivery of this RFP Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon through negotiations and incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor’s proposal as nonresponsive.
RFP SCHEDULE
The table below shows the intended schedule for this RFP. The State will make every effort to adhere to this schedule.
| Event |
| Responsibility |
| Date and Time |
| Issue RFP |
| State |
| June 26, 2024 |
| Submit Written Questions |
| Vendor |
| July 8, 2024 @2:00 p.m. et |
| Provide Response to Questions |
| State |
| July 12, 2024 |
| Submit Proposals |
| Vendor |
| July 18, 2024 @2:00 p.m. et |
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| TBD |
PROPOSAL QUESTIONS
Upon review of the RFP documents, Vendors may have questions to clarify or interpret the RFP in order to submit the best proposal possible. To accommodate the Proposal Questions process, Vendors shall submit any such questions by the “Submit Written Questions” date and time provided in the RFP SCHEDULE Section above, unless modified by Addendum.
Questions related to the content of the solicitation, or the procurement process should be directed to the person on the title page of this document via the Sourcing Tool's message board by the date and time specified in the RFP SCHEDULE Section of this RFP. Vendors will enter “RFP # 19-RFP-1074972877-HMM – Questions” as the subject of the message. Question submittals should include a reference to the applicable RFP section. This is the only manner in which questions will be received.
Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM ET to 5:00 PM ET.
Questions received prior to the submission deadline date, the State’s response, and any additional terms deemed necessary by the State will be posted in the Sourcing Tool in the form of an addendum and shall become an Addendum to this RFP. No information, instruction or advice provided orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this RFP, shall be considered authoritative or binding. Vendors shall rely only on written material contained in the RFP and an addendum to this RFP.
PROPOSAL SUBMITTAL
IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, will not be opened or considered, and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due to unintended or unanticipated delay. It is the Vendor’s sole responsibility to ensure its proposal has been received as described in this RFP by the specified time and date of opening. Failure to submit a proposal in strict accordance with instructions provided shall constitute sufficient cause to reject a Vendor’s proposal(s). Solicitation responses are subject to Sealed Bidding requirements.
Vendor’s proposals for this procurement must be submitted through the Sourcing Tool. For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site: https://eprocurement.nc.gov/training/vendor-training Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM EST to 5:00 PM EST.
Tips for Using the Sourcing Tool
1. Vendors should review available training and confirm that they are able to access the Sourcing Event, enter responses, and upload files well in advance of the date and time response are due to allow sufficient time to seek assistance from the North Carolina eProcurement Help Desk.
2. Vendors may submit their responses early to make sure there are no issues, and then submit a revised response any time prior to the response due date and time. The State will only review the most recent response.
3. Vendors should respond to all relevant sections of the Sourcing Event. Certain questions or items are required in order to submit a response and are denoted with an asterisk. The Sourcing Tool will not allow a response to be submitted unless all required items are completed. The Sourcing Tool will provide error messages to help identify any required information that is missing when response is submitted.
4. Simply saving your response in the Sourcing Tool is not the same as submitting your response to the State. Vendors should make sure they complete the submission process and receive a message that their response was successfully submitted.
5. Only Proposals submitted through the Content Section of the Ariba Sourcing Event will be considered. Proposals submitted through the Message Board will not be accepted or considered for award.
If confidential and proprietary information is included in the proposal, also submit one (1) signed, REDACTED copy of the proposal. Such information may include trade secrets defined by N.C. Gen. Stat. § 66-152 and other information exempted from the Public Records Act pursuant to N.C. Gen. Stat. §132- 1.2. Vendor may designate information, Products, Services or appropriate portions of its response as confidential, consistent with and to the extent permitted under the statutes and rules set forth above. By so redacting any page, or portion of a page, the Vendor warrants that it has formed a good faith opinion, having received such necessary or proper review by counsel and other knowledgeable advisors, that the portions determined to be confidential and proprietary and redacted as such, meet the requirements of the Rules and Statutes set forth above. However, under no circumstances shall price information be designated as confidential.
If the Vendor does not provide a redacted version of the proposal with its proposal submission, the Department may release an unredacted version if a record request is received.
PROPOSAL CONTENTS
Vendors shall provide responses to all questions and complete all attachments for this RFP that require the Vendor to provide information and upload them to the Sourcing Event in the Sourcing Tool. Vendor may not be able to submit its response in the Sourcing Tool unless all required items are addressed. Vendors shall provide authorized signatures where requested. Failure to provide all required items, or Vendor’s submission of incomplete items, may result in the State rejecting Vendor’s proposal, in the State’s sole discretion.
Vendor shall include the following items and attachments in the Sourcing Tool:
a) Title Page: Include the company name, address, phone number and authorized representative along with the Proposal Number.
b) Completed and signed version of all EXECUTION PAGES, along with the body of the RFP.
c) Signed receipt pages of any addenda released in conjunction with this RFP, if required to be returned.
d) Vendor’s Proposal addressing all Specifications of this RFP.
e) Completed version of ATTACHMENT A: PRICING
f) Completed and signed version of ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION
g) Completed and signed version of ATTACHMENT E: CUSTOMER REFERENCE FORM
h) Completed and signed version of ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR
i) Completed and signed version of ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION
j) Completed and signed version of ATTACHMENT H: NURSE CANDIDATE REQUIREMENTS
k) ATTACHMENT H: CANDIDATE REQUIREMENTS
l) Completed and signed version of ATTACHMENT I: CERTIFICATE FOR CONTRACTS, GRANTS, LOANS, AND COOPERTIVE AGREEMENTS
m) ATTACHMENT J: ALCOHOL /DRUG-FREE WORKPLACE POLICY
n) Attachment K: MONTHLY EVALUATION FORM
ALTERNATE PROPOSALS
Unless provided otherwise in this RFP, Vendor may submit alternate proposals for comparable Goods, various methods or levels of Service(s), or that propose different options. Alternate proposals must specifically identify the RFP requirements and advantage(s) addressed by the alternate proposal. Each proposal must be for a specific set of Goods and Services and must include specific pricing. Each proposal must be complete and independent of other proposals offered. If a Vendor chooses to respond with various offerings, Vendor shall follow the specific instructions for uploading Alternate Proposals in the Sourcing Tool.
DEFINITIONS, ACRONYMS, AND ABBREVIATIONS
Relevant definitions for this RFP are provided in 01 NCAC 05A .0112 and in the Instructions to Vendors found in the Sourcing Tool, which are incorporated herein by this reference.
The following definitions, acronyms, and abbreviations are also relevant to this RFP:
A. BLS: Basic Life Support B. CONTRACT ADMINISTRATOR: Representative of the Department of Public Safety responsible for providing daily technical oversight of the contract and making sure the vendor performs according to the technical requirements of the contract.
C. DPS: Department of Public Safety D. DJJDP: Division of Juvenile Justice & Delinquency Prevention E. MAY: Denotes that which is permissible, not mandatory.
F. REDACTED: edited copy of the Vendors proposal response with Proprietary and/or Confidential information excluded/removed G. SERVICES or SERVICE DELIVERABLES: The tasks and duties undertaken by the Vendor to Fulfill the requirements and specifications of this solicitation.
H. SHALL or MUST: Denotes that which is a mandatory requirement. Failure to meet a mandatory requirement will result in the rejection of the proposal.
I. SHOULD: Denotes that which is recommended, not mandatory J. UAP: Unlicensed Assistive Personnel.
3.0 METHOD OF AWARD AND PROPOSAL EVALUATION PROCESS
3.1 METHOD OF AWARD
North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State’s best interest. All qualified proposals will be evaluated, and awards will be made to the Vendor(s) meeting the specific RFP Specifications and achieving the highest and best final evaluation, based on the criteria described below.
While the intent of this RFP is to award a Contract(s) to multiple Vendors, the State reserves the right to make separate awards to different Vendors for one or more line-items, to not award one or more line-items or to cancel this RFP in its entirety without awarding a Contract, if it is considered to be most advantageous to the State to do so.
The State reserves the right to waive any minor informality or technicality in proposals received.
3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION
While this RFP is under evaluation, the responding Vendor, including any subcontractors and suppliers, is prohibited from engaging in conversations intended to influence the outcome of the evaluation. See Paragraph 29 of the Instructions to Vendors entitled COMMUNICTIONS BY VENDORS.
Each Vendor submitting a proposal to this RFP, including its employees, agents, subcontractors, suppliers, subsidiaries and affiliates, is prohibited from having any communications with any person inside or outside the using agency; issuing agency; other government agency office or body (including the purchaser named above, any department secretary, agency head, members of the General Assembly and Governor’s office); or private entity, if the communication refers to the content of Vendor’s proposal or qualifications, the content of another Vendor’s proposal, another Vendor’s qualifications or ability to perform a resulting contract, and/or the transmittal of any other communication of information that could be reasonably considered to have the effect of directly or indirectly influencing the evaluation of proposals, the award of a contract, or both.
Any Vendor not in compliance with this provision shall be disqualified from evaluation and award. A Vendor’s proposal may be disqualified if its subcontractor and/or supplier engage in any of the foregoing communications during the time that the procurement is active (i.e., the issuance date of the procurement until the date of contract award or cancellation of the procurement). Only those discussions, communications or transmittals of information authorized or initiated by the issuing agency for this RFP or inquiries directed to the purchaser named in this RFP regarding requirements of the RFP (prior to proposal submission) or the status of the award (after submission) are excepted from this provision.
3.3 PROPOSAL EVALUATION PROCESS
Only responsive submissions will be evaluated.
The State will conduct a One-Step evaluation of Proposals:
Proposals will be received according to the method stated in the Proposal Submittal Section above.
All proposals must be received by the issuing agency not later than the date and time specified in the RFP SCHEDULE Section above, unless modified by Addendum. Vendors are cautioned that this is a request for offers, not an offer or request to contract, and the State reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to be in the best interest of the State.
At the date and time provided in the RFP SCHEDULE Section above, unless modified by Addendum, the proposal from each responding Vendor will be opened publicly and all offers (except those that have been previously withdrawn, or voided bids) will be tabulated. The tabulation shall be made public at the time it is created. When negotiations after receipt of bids are authorized pursuant to G.S. 143-49 and 01 NCAC 05B.0503, only the names of offerors and the Goods and Services offered shall be tabulated at the time of opening. If negotiation is anticipated, cost and price shall become available for public inspection at the time of the award. Interested parties are cautioned that these costs and their components are subject to further evaluation for completeness and correctness and therefore may not be an exact indicator of a Vendor’s pricing position.
At their option, the evaluators may request oral presentations or discussions with any or all Vendors for clarification or to amplify the materials presented in any part of the proposal. Vendors are cautioned, however, that the evaluators are not required to request presentations or other clarification—and often do not. Therefore, all proposals should be complete and reflect the most favorable terms available from the Vendor.
3.4 EVALUATION CRITERIA
All qualified proposals will be evaluated, and award made based on considering the following criteria listed in descending order of importance, to result in an award most advantageous to the State:
1. Vendor Technical Approach – 5.3
2. Lowest cost meeting the requirements set forth herein. Low cost will be determined by adding the regular hourly rate, the on-call hourly rate and the call back rate to result in a total rate for evaluation purposes. – Attachment A: PRICING FORM
3. Vendor Experience – 4.5
3.5 PERFORMANCE OUTSIDE THE UNITED STATES
Vendor shall complete ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR. In addition to any other evaluation criteria identified in this RFP, the State may also consider, for purposes of evaluating proposed or actual contract performance outside of the United States, how that performance may affect the following factors to ensure that any award will be in the best interest of the State:
a) Total cost to the State
b) Level of quality provided by the Vendor
c) Process and performance capability across multiple jurisdictions
d) Protection of the State’s information and intellectual property
e) Availability of pertinent skills
f) Ability to understand the State’s business requirements and internal operational culture
g) Particular risk factors such as the security of the State’s information technology
h) Relations with citizens and employees
i) Contract enforcement jurisdictional issues
3.6 INTERPRETATION OF TERMS AND PHRASES
This RFP serves two functions: (1) to advise potential Vendors of the parameters of the solution being sought by the State; and (2) to provide (together with other specified documents) the terms of the Contract resulting from this procurement. The use of phrases such as “shall,” “must,” and “requirements” are intended to create enforceable contract conditions. In determining whether proposals should be evaluated or rejected, the State will take into consideration the degree to which Vendors have proposed or failed to propose solutions that will satisfy the State’s needs as described in the RFP. Except as specifically stated in the RFP, no one requirement shall automatically disqualify a Vendor from consideration. However, failure to comply with any single requirement may result in the State exercising its discretion to reject a proposal in its entirety.
4.0 REQUIREMENTS
This Section lists the requirements related to this RFP. By submitting a proposal, the Vendor agrees to meet all stated requirements in this Section as well as any other specifications, requirements, and terms and conditions stated in this RFP. If a Vendor is unclear about a requirement or specification or believes a change to a requirement would allow for the State to receive a better proposal, the Vendor is urged to submit these items in the form of a question during the question-and-answer period in accordance with the Proposal Questions Section above.
4.1 PRICING
Proposal price shall constitute the total cost to the State for complete performance in accordance with the requirements and specifications herein, including all applicable charges for handling, transportation, administrative and other similar fees. Complete ATTACHMENT A: PRICING FORM complete the pricing line-item table included in the Sourcing Tool. The pricing provided in ATTACHMENT A, or resulting from any negotiations, is incorporated herein and shall become part of any resulting Contract.
4.2 INVOICES
Vendor shall invoice the Purchasing Agency. The standard format for invoicing shall be Single Invoices meaning that the Vendor shall provide the Purchasing Agency with an invoice for each order. Invoices shall include detailed information to allow Purchasing Agency to verify pricing at point of receipt matches the correct price from the original date of order. The following fields shall be included on all invoices, as relevant:
Vendor’s Billing Address, Customer Account Number, NC Contract Number, Order Date, Buyer’s Order Number, Item Descriptions, Price, Quantity, and Unit of Measure.
INVOICES MAY NOT BE PAID UNTIL AN INSPECTION HAS OCCURRED AND THE GOODS OR SERVICES ACCEPTED.
4.3 FINANCIAL STABILITY
As a condition of contract award, the Vendor must certify that it has the financial capacity to perform and to continue to perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this Contract is not prohibited by any contract, or order by any court of competent jurisdiction.
Each Vendor shall certify it is financially stable by completing ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION. The State is requiring this certification to minimize potential issues from contracting with a Vendor that is financially unstable. From the date of the Certification to the expiration of the Contract, the Vendor shall notify the State within thirty (30) days of any occurrence or condition that materially alters the truth of any statement made in this Certification. The Contract Manager may require annual recertification of the Vendor’s financial stability.
4.4 HUB PARTICIPATION
Pursuant to North Carolina General Statute G.S. 143-48, it is State policy to encourage and promote the use of small, minority, physically handicapped, and women contractors in purchasing Goods and Services. As such, this RFP will serve to identify those Vendors that are minority owned or have a strategic plan to support the State’s Historically Underutilized Business program by meeting or exceeding the goal of 10% utilization of diverse firms as 1st or 2nd tier subcontractors. Vendor shall complete ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION.
4.5 VENDOR EXPERIENCE
In its Proposal, Vendor shall demonstrate experience with public and/or private sector clients with similar or greater size and complexity to the State. Vendor shall provide information as to the qualifications and experience of all executive, managerial, legal, and professional personnel to be assigned to this project, including resumes citing experience with similar projects and the responsibilities to be assigned to each person.
4.6 REFERENCES
Vendor shall upload to the Sourcing Tool at least three (3) references, using ATTACHMENT E: CUSTOMER REFERENCE FORM, for which it has provided Services of similar size and scope to those proposed herein. The State may contact these users to determine whether the Services provided are substantially similar in scope to those proposed herein and whether Vendor’s performance has been satisfactory. The information obtained may b considered in the evaluation of the Proposal.
4.7 BACKGROUND CHECKS
Vendor and its personnel are required to provide or undergo background checks at Vendor’s expense prior to beginning work with the State. As part of Vendor background, the following details must be provided to the State:
a) Any criminal felony conviction, or conviction of any crime involving moral turpitude, including, but not limited to fraud, misappropriation, or deception, by Vendor, its officers or directors, or any of its employees or other personnel to provide Services on this project, of which Vendor has knowledge, or provide a statement that Vendor is aware of none;
b) Any criminal investigation for any offense involving moral turpitude, including, but not limited to fraud, misappropriation, falsification, or deception pending against Vendor of which it has knowledge, or provide a statement Vendor is aware of none;
c) Any regulatory sanctions levied against Vendor or any of its officers, directors or its professional employees expected to provide Services on this project by any state or federal regulatory agencies within the past three years or a statement that there are none. As used herein, the term “regulatory sanctions” includes the revocation or suspension of any license or certification, the levying of any monetary penalties or fines, and the issuance of any written warnings;
d) Any regulatory investigations pending against Vendor or any of its officers, directors or its professional employees expected to provide Services on this project by any state or federal regulatory agencies of which Vendor has knowledge or a statement that there are none.
e) Any civil litigation, arbitration, proceeding, or judgments pending against Vendor during the three (3) years preceding submission of its proposal herein or a statement that there is none.
Vendor’s response to these requests shall be considered a continuing representation, and Vendor’s failure to notify the State within thirty (30) days of any criminal litigation, investigation or proceeding involving Vendor or its then current officers, directors or persons providing Services under this Contract during its term shall constitute a material breach of contract. The provisions of this paragraph shall also apply to any subcontractor utilized by Vendor to perform Services under this Contract.
4.8 VENDOR’S REPRESENTATIONS
If Vendor’s Proposal results in an award, Vendor agrees that it will not enter any agreement with a third party that may abridge any rights of the State under the Contract. If any Services, deliverables, functions, or responsibilities not specifically described in this solicitation are required for Vendor’s proper performance, provision and delivery of the Service and deliverables under a resulting Contract, or are an inherent part of or necessary sub-task included within such Service, they will be deemed to be implied by and included within the scope of the Contract to the same extent and in the same manner as if specifically described in the Contract. Unless otherwise expressly provided herein, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and/or other Deliverables.
4.9 QUESTIONS TO VENDORS
Vendor shall respond to each of the following questions. Vendors are requested to keep responses concise and relevant and not include generic marketing materials. Responses will be reviewed as part of the evaluation process.
· Do you offer Certified Medical Technicians? Yes No
· Are your CNA’s listed on the NC CNA registry and able to administer medications? Yes No
4.10 AGENCY INSURANCE REQUIREMENTS MODIFICATION
A. Default Insurance Coverage from the General Terms and Conditions applicable to this Solicitation:
☒ Contract value in excess of $1,000,000.00
4.11 LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS
Federal law prohibits recipients of federal funds, whether through grants, contracts, or cooperative agreements, from using those funds to influence or attempt to influence (lobby) a federal official in connection with obtaining, extending, or modifying any federal contract, grant, loan, or cooperative agreement. Further, federal law requires that applicants for federal funds certify:
· that they abide by the above restriction
· that they disclose any permissible (non-federal) paid lobbying on the Federal Awards being applied for; and
· that such certification requirements will also be included in any subawards meeting the applicable thresholds Vendors must complete and submit the CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE AGREEMENTS and the OMB STANDARD FORM LLL when responding to this solicitation.
5.0 SPECIFICATIONS AND SCOPE OF WORK
5.1 GENERAL
A. MEDICAL PROVIDER (Physician Assistant or Nurse Practitioner) SHALL:
Provide primary health care and function as medical authority for the Youth Development Center and the Detention Center to include, but not limited to, physical examinations as required, prescribing and renewing medication, referring juveniles to specialists as appropriate, emergency medical services, arranging for hospitalizations and physician services when necessary, reviewing the results’ of juveniles’ medical examinations, tests and medical diagnosis, reviewing and approving annually and, as needed, all health care services requirements and procedures, medication administration curriculum training, emergency medical response guidelines, Medical Treatment Guidelines for Juveniles’ Physical Complaints, creating appropriate standing orders for center nurses, reviewing and updating standing orders as needed.
Working with the administration of the facility to assure compliance with health care standards and safe medical care for juvenile population located in the facility. Reporting to Director of Health Care Services any issues that impact the provision of safe and evidence based medical care to the juvenile population within the designated facility.
B. PROFESSIONAL NURSE SHALL:
a. Perform the juveniles’ admission health screening review, required immunizations and TB skin test (if applicable). Assess chronic disease status and specialized health care needs, create individual health plan, training juveniles and direct care staff for self-care or care based on nursing assessment/diagnosis and medical diagnosis.
b. Provide referral to the health department is to be made for juveniles who test positive for TB. North Carolina Tuberculosis Policy guidelines are to be followed for making referrals.
c. Screen, if applicable, all juveniles for TB by asking juveniles the tuberculosis screening questions of the NC Department of Health and Human Services, Division of Public Health, Epidemiology Section, Tuberculosis Control from DHHS 3405.
d. Verify all medications transported with the juvenile upon entering the center, assessing its validity and necessity, i.e., contacting prescribing healthcare provider, pharmacist as needed.
e. Administer medication as prescribed by a practitioner who is licensed in North Carolina to administer or prescribe medication in the course of his/her professional practice.
f. Administer non-prescribed medications per provider standing orders.
g. Perform sick call for non-emergency medical services for all juveniles. Provide appropriate nursing care for those juveniles not requiring a physician’s services.
h. Provide emergency assessment and facilitate medical services for juveniles as necessary.
i. Assist providers during weekly sick call and case management clinics for primary care and psychiatric services.
j. Consult with the contract physicians as needed.
k. Obtain provider review and signature on medication orders, and treatment orders.
l. Refer juveniles for further medical services as deemed appropriate, i.e. dentist, psychologist, optometrist or other independent providers in concert with contractual provider.
m. Be available for telephone consultation and emergency consultation with designated center staff, at other times, as determined by the nurse supervisor.
n. Create and maintain all required records related to the health of the juveniles, documenting all health care services rendered and communication regarding the healthcare of the juvenile.
o. Provide counseling for medical illnesses, treatments, preventive care, hygiene, HIV, Hepatitis and STD’s for juveniles and to staff, as appropriate.
p. Notify student’s parents/guardians and the responsible agency in case of serious illness, surgery, injury or death. Coordinate this with the Youth Development Center nurse supervisor or regional nurse supervisor.
q. Follow CLIA regulations for waived tests when performing test on juveniles. A copy of tests granted waived status under CLIA is in the medical clinic at Youth Development Center.
r. Collect Data required on controlled substances, health care statistics, and juveniles’ medical care expenses and other data deemed necessary by the Manager of Health Services.
s. Comply with Facility dress code, all policies and procedures
C. MEDICAL TECH/CNA II:
a. Assist in the delivery of health services for the Juvenile population in accordance with the NC Nurse Practice Act and DPS Juvenile Justice Policy & Procedure and guidelines.
b. Administer medication and treatment as prescribed by a practitioner who is licensed in North Carolina to administer or prescribe medication in the course of his/her professional practice. To include transcribing orders.
c. Administer non-prescribe medications per provider standing orders.
d. Document medication administration and treatment.
e. Observe and report medication effectiveness, side effect, and reinforce patient education provided by the nurse and/or provider.
f. Provide additional medical skills, as declared by the licensure.
g. Order and store medications and supplies.
h. Consult with nurses and/or the contract physicians as needed.
i. Comply with NCDPS Juvenile Justice’s dress code all policies and procedures.
j. Have a high school or General Educational Development diploma and one year or related work experience; or an equivalent combination of education and experience.
k. Registered as a Nursing Assistant II by the North Carolina Board of Nursing or certification as a Certified Medical Assistant (CMA), Certified Nursing Assistance II (CNAII) or Medical Office Assistant (MOA).
A. NURSE SUPERVISOR SHALL:
Provide supervision of direct care by Medical Staff to juvenile population in the designated facility consistent with developmentally appropriate care. Care provided is based on nursing principles, evidence-based nursing practice and recommended care based on age and development. This includes but not limited to the following:
l. Performs intake health assessments
m. Conducts sick call
n. Administers medications
o. Administer treatment/immunizations
p. Assists physician sick call
q. Monitors and reviews juveniles’ Medication Administration Records daily when non-medical staff, contract nurses and staff nurses administer juveniles’ medications.
r. Oversight and monitoring of medications administration at the facility and assessing efficacy and training of staff administering medication.
s. Oversight of all aspects of infection control in a residential setting Responsible for verbal and written communication with all groups interacting with the health care of juveniles located at residential centers. This includes written reports, training of staff and juveniles and assurance of the following:
a. Communication to consultants, parents/guardians and court counselors
b. Incident reports for juvenile injuries per JJ Health Care Services policy and procedure
c. Assure Medical Alerts and specialized health care is provided as needed based on medical diagnosis and evidence-based practice.
d. Accurate Nurses’ Notes entries by nursing staff and related care documentation to include NC Join entries. All should comply with confidentiality requirements.
e. Medical Discharge Summaries are up to date and completed and distributed as outlined in the HSC R&P.
f. Monthly summary reports of required health services areas to include psychotropic medications, off-campus medical care, GC/Chlamydia report.
g. Ad hoc reports for health services, as requested Planning and facilitating meetings as related to health care provision to juveniles, includes but not limited to the following:
a. Management team, as requested
b. Orientation of nurses and providers to Juvenile Justice Health Care Services roles
c. Contract medical staff orientation and supervision
d. Direct care staff compliance with health care training and competency
e. Conferences with direct supervisor and facility administration
f. Family conferences as requested
g. Health services related meetings/training for staff and juveniles Provides administrative functions including but not limited to the following:
| a. | Planning collaborates with center director, provider, parent/guardian and juveniles on short- and long-range planning of health care services for juveniles, assist in securing medical providers for centers as needed. Planning is based on understanding of mission and vision of Juvenile Justice residential settings and the statues and laws that determine the health care mandated. |
| b. | Review Work: provides consultation to medical staff nurses at center to ensure the delivery of appropriate and evidence-based nursing care based on JJ Policy, Requirements and Procedures and Article 9A Nursing Practice Act, State of North Carolina. Advises the Director and/or Assistant Director of Health Care Services regarding work performance and disciplinary issues with nurses or other health care personnel. Monitoring provider schedule and center health care needs and reports summary to Director, Health Care Services. |
| c. | Setting Work Standards: Explains and applies established work standards, policies and guidelines. |
| d. | QA Review: Prepares and collects documentation for center quality assurance reviews. |
Assesses and provides Health Education and health care training for juveniles and health information/training to staff as it relates to providing care for the juvenile.
Provides employees with new hire and annual BBP training, evaluates annual health services education for staff including medication administration and medical treatment guidelines for juveniles.
B. TEACHING/TRAINING: The Contractor will submit all planning, training or teaching content to the JJ contract manager for review and approval prior to implementing with juveniles at the Youth Development Center and the Detention Center.
ADDITIONAL RESPONSIBILITIES:
The Contractor shall also complete the following tasks prior to start of contract.
A. At the Contractor’s expense, the Contractor shall provide the Department Contract Manager listed in Section III, B both in-state (AOC) and national (NLETS) background checks. The Contractor shall submit a new background check upon the initial start of the contract and the start of each contractual year. (See section 30). The initial in-state (AOC) background check should be provided to the Department Agreement Administrator within thirty (30) days of the start of this contract and the national (NLETS) background check should be provided to the Department Administrator within 60 days of the start of the contract.
B. The Contractor shall be in compliance with all applicable State licensing requirements and provide Agency with proof of licensure from applicable State board.
C. If applicable, the Contractor shall insure self for liability insurance and workman’s compensation and provide proof of coverage to Agency via Certificate of Insurance or other equivalent document. Insurance shall be maintained throughout the duration of the contract.
D. The contractor will provide agreed upon reports of services rendered to include, but not limited to: juvenile physicals and case management, outcomes of care and health education.
C. Confidentiality and Communications
The…
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