16685 Office_Furniture Bldg2213_PWS.pdf
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- Office Furniture Bldg. 2213
- Solicitation number
- FA8228-26-P-0001
About this file
This is a Performance Work Statement (PWS) for the purchase and installation of office furniture at Hill Air Force Base, Utah, issued by the 309th Maintenance and Regeneration Group (309th MMXG) on 21 October 2026.
The project requires the contractor to supply, deliver, and install 10 complete office workstations for Building 2213, comprising 361 individual components across six categories: 44 panels/tiles, 19 panel trim/intersection components, 61 worksurfaces, 121 accessories, 20 overheads and shelves, and 96 filing and storage items. The quote number is 26815144A dated 23 September 2026. The contractor must be an authorized dealer of the specified office furniture manufacturer and is responsible for all personnel, equipment, tools, materials, supervision, storage, assembly, transportation, and installation. Key personnel requirements include a contract manager (to be designated within 30 days of award), an Install Manager with minimum five years of experience, and manufacturer-certified installers. Services include standard delivery with maximum 30-day storage, uncrating and assembly per manufacturer instructions, damage inspection and replacement coordination, protective covering during installation, removal of packing materials, and post-installation walkthrough inspection with punch list remediation. The contractor must provide customer service during standard duty hours (0630-1530, Monday-Friday, excluding federal holidays) and respond to Air Force inquiries within two business days. Performance objectives include zero customer complaints exceeding specified thresholds, minimal product marking errors (less than 1%), on-time delivery with damage resolution, installation completion within allotted timeframes, and zero unresolved punch list items prior to final acceptance. Base access requires compliance with Hill AFB security procedures including vehicle registration, proof of insurance, valid driver's licenses, and entry through Roy Gate with appropriate documentation and sponsorship for personnel lists of 10 or more individuals.
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Text version
PWS Office Furniture
CUI
309th MMXG
Hill Air Force Base, Utah, USA
21 October 2026
Table of Contents
Section
Section ................................................................................................................................ ii
1.0 Background cover sheet
2.0 Scope
3.0 Description of Services
3.1 General Services
3.2 Design Services – N/A
3.3 Product Markings/Documentation/Tools
3.4 Delivery Services
3.5 Installation and Removal Services
3.6 Inspection/Acceptance Checklist
4.0 Product
4.1 Office Furniture
5.0 Government Furnished Property/Support
6.0 Site Conditions
7.0 Additional Services Information
8.0 Quality Assurance
9.0 Voluntary Protection Program (VPP)/Safety
10.0 Base/Installation Specifics
11.0 Reporting Requirements
12.0 Services Summary
1.0 Background cover sheet
Purchase and Installation of 10 new Workstations, Consisting of the table below;
Category Total Qty Panels / Tiles 44 Panel Trim / Intersection 19 Worksurfaces 61 Accessories 121 Overheads & Shelves 20 Filing & Storage 96
2.0 Scope
For this project we require the following 10 total workstations for building 2213.
Once the contract has been awarded, it becomes the responsibility of the contractor to validate the actual site conditions as well as any specific programming needs of the customer. It is understood that the actual site parameters or certain customer requirements may deviate from the standard typical layouts; therefore, any deviation that causes an increase in the price submitted during the bid process must be documented in writing and submitted to the Contracting Officer for review, along with a floorplan reference to show just cause. A final furniture layout and Bill of Materials (BOM) will then be provided that meets the customer’s requirements and accommodates the physical environment. Design parameters and expectations are followed in Section 3.2.
OFFICE FURNITURE
QUOTE NUMBER: 26815144A, 23 Sept 2026
Model Number Description Qty.
Panels/ Tiles
CICP2442PTN 24X42 FABRIC ACOUSTICAL PNL TN 4
CICP2472PTN 24X72 FABRIC ACOUSTICAL PNL TN 6
CICP3042PTN 30X42 FABRIC ACOUSTICAL PNL TN 6
CICP3072PTN 30X72 FABRIC ACOUSTICAL PNL TN 8
CICP3672PTN 36X72 FABRIC ACOUSTICAL PNL TN 2
CICP4242PTN 42X42 FABRIC ACOUSTICAL PNL TN 6
CICP4272PTN 42X72 FABRIC ACOUSTICAL PNL TN 12
Panel Trim/ Intersection Cond.
CIECP42P 42" END OF RUN 4
CIECP72P 72" END OF RUN 2
CIECPL4272 42X72 VARIBL HEIGHT END OF RUN 3
CICAC42P 42" CORNER POST 2
CICAC72P 72" CORNER POST 6
CICTC42P 42" T-POST 1
CICTC72P 72" T-POST 1
Worksurfaces
CICLEG2429L C-LEG SUPPORT FOR 24 X 29 WKSF 4
CICLEG2429R C-LEG SUPPORT FOR 24 X 29 WKSF 4
CIWSBL WORKSURFACE BRACKET-LEFT 1
CIWSBR WORKSURFACE BRACKET-RIGHT 1
3CD CENTER DRAWER 10
CIWC244224 90 DEG CURV CRNR WORKSURFACE 10
CIWP3048 30X48 D-SHAPED PENINSULA WKSF 5
CIWR2424 24X24 RECTANGULAR WORKSURFACE 8
CIWR2430 24X36 RECTANGULAR WORKSURFACE 12
CIWR2436 24X36 RECTANGULAR WORKSURFACE 2
CIWSSPL2429L3L 24X29 LAM WKSF SUPPORT PANEL 2
CIWSSPL2429R3L 24X29 LAM WKSF SUPPORT PANEL 2
Accessories
CIPSK PANEL STIFFENER KIT 16
31100187 CORK GRIPPERS 88
NSD SHELF DIVIDER 17
Overhead and Shelves
CIRDS24 24" STEEL OVERHEAD-PANEL MOUNT 4
CIRDS30 30" STEEL OVERHEAD-PANEL MOUNT 7
CIRDS36 36" STEEL OVERHEAD-PANEL MOUNT 2
CIURSR30 30" UNIVERSAL REGULAR SHELF 1
CIURSR42 42" UNIVERSAL REGULAR SHELF 3
CISFCB42423L 42"X 42" CRN BK SHLF 3MM EDGE 3
Filing and Storage
DIVIDER12 12" FILE DRAWER DIVIDER-BLACK 12
DIVIDER6 6" FILE DRAWER DIVIDER-BLACK 24
PTR0004 BLACK PENCIL TRAY 12
LOX187 CORE & KEYS LOCK 187 4
LOX188 CORE & KEYS LOCK 188 4
LOX189 CORE & KEYS LOCK 189 3
LOX190 CORE & KEYS LOCK 190 4
LOX191 CORE & KEYS LOCK 191 2
LOX192 CORE & KEYS LOCK 192 3
LOX193 CORE & KEYS LOCK 193 2
LOX194 CORE & KEYS LOCK 194 2
LOX195 CORE & KEYS LOCK 195 3
LOX196 CORE & KEYS LOCK 196 2
LOX197 CORE & KEYS LOCK 197 3
LOX198 CORE & KEYS LOCK 198 2
31130444 CORE REMOVAL KEY 1
31130445 MASTER KEY 1
PEDMPBBF24 24" MOBILE PED BOX/BOX/FILE 12
3.0 Description of Services
3.1 General Services
Coordination and management of all new products, equipment and people required to create, deliver and install new office furniture within an Air Force location. This includes ongoing servicing of any items defective due to manufacturing error as well as for replacement or repair of any damaged item after purchase.
3.1.1 The contractor shall perform tasks on Office Furniture in accordance with the requirements stated in this section and Contract based upon manufacturer of successful Offeror).
3.1.2 The contractor shall be responsible for all personnel, equipment, tools, materials, supervision, storage, assembly, transportation, incidentals and all other items and services necessary to provide and install office furniture.
3.1.3 The contractor shall be knowledgeable of and shall comply with all applicable federal, state, and local laws, codes, permits, DoD, AF, and base requirements and instructions required for the performance of the duties in this Performance Work Statement (PWS).
3.1.4 The contractor shall ensure policies and procedures are established that protect the safety and welfare of customers, employees, and the community to minimize or eliminate safety or environmental risks. These policies shall be in compliance with Federal and Installation policies and procedures.
3.1.5 The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate or alternates who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer (CO) within 30 days after contract award. The contract manager or alternate shall have full authority to act for the contractor on matters relating to the daily operations on the installation. The Chief of Sales or Alternate shall have full authority to act for the contractor on matters relating to the daily operations of this contract.
3.1.6 The contractor shall provide an Install Manager with a minimum of 5 years of experience installing your company's product, responsible for project site management, scheduling, coordination and technical assistance to the Air Force representative as required throughout the project. Resumes and letters of intent shall be provided upon request.
3.1.7 All contractors shall submit a complete list of personnel in accordance with installation policy, including deliverymen. Request for sponsored ship will be e-mailed to Government PM Monday thru Friday-minimum of 96 hours prior to arrival: Last Name then, First Name, Driver License Number and State issued for all individuals. This list will contain Privacy Act information as required as well as the expectation that each individual will be able to present a current and valid state identification, to meet local Air Force security requirements.
3.1.8 The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees.
3.1.9 The contractor shall be an authorized dealer of the specific Office furniture manufacturers specified on the project.
3.1.10 The vendor shall manage ordering, shipment, delivery and installation of all new furniture from manufacturer to final acceptance by the designated Government Acceptor.
3.1.11 The contractor shall provide customer service during normal duty hours, 0630- 1530 hours, Monday through Friday; except for federal holidays.
3.1.12 Recognized US Federal Holidays are as follows: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving and Christmas. If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday.
3.1.13 When the contractor desires to work at other than standard times, a written request shall be submitted to the Government Acceptor for approval. Written approval from the Contracting Officer must be received before proceeding with the work. The request shall be submitted at least five (5) workdays prior to the proposed performance of work, and it shall indicate the day/days, time/amount of work, and reason why performance is necessary during nonstandard hours.
3.1.14 All Air Force inquiries shall be responded to by a contractor representative within two business days; however, some response may require additional time.
3.1.15 Meetings may periodically be held between top level base personnel and Chief of sales or alternate to discuss contract status. The CO will notify the contractor in advance of the place and time of required meetings.
3.1.16 Vehicle registration, proof of insurance and a valid driver’s license shall be presented to gain base access.
3.1.17 The contractor shall be responsible for coordination of an escort through any controlled areas through the assigned Government Acceptor.
3.1.18 Lost vehicle and entry passes shall be reported immediately to the Security Police as well as the Government Acceptor in accordance with the local security forces policy.
3.1.19 The contractor shall be responsible for any storage of all new office/demountable wall furniture, components, parts and assemblies prior to and during installation in accordance with the delivery schedule agreed upon.
Government delays due to Weather, Base Closure, increased ThreatCon-anything that is outside the control of the Government PM in the project may result in storage charges being incurred.
3.1.20 Limited travel may be required on occasion. Overall travel costs shall not exceed 5% of the total bid. Travel to other government or commercial facilities may be required. All travel requirements and itineraries shall be approved by the designated Government Acceptor. All travel shall be on a cost reimbursable basis in accordance with the Joint Federal Travel Regulation (JET).
3.1.21 The contractor shall maintain the capability to surge in the event of unforeseen circumstances such as extended duty hours, to complete the project.
3.1.22 The contractor shall maintain continuity between the support operations at Bldg. 2213, Hill AFB, UT and all other assigned performance locations and the contractor’s corporate offices. The contractor shall provide the necessary resources to manage and administer the contract. The contractor shall, as a minimum, maintain a single point of contact for this effort to be available by phone to 309 MMXG, during the same business day is possible, but no later than the next business day.
3.1.23 The contractor shall provide for the management and support of personnel, to include: making necessary arrangements for employees required to travel;
supporting personnel co-located on Bldg. 2213, Hill AFB, UT and other locations specified with additional resources, expertise, advice; necessary infrastructure to support work to be accomplished off-base; conducting personnel meetings;
providing administrative support for employees in a timely fashion; and providing facility and staff security requirements.
3.1.24 All personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
3.2 Design Services – N/A
3.3 Product Markings/Documentation/Tools
Items used after product acceptance are used to identify or modify a particular product.
3.3.1 All documentation (Owner’s manuals, warranty information, assembly instructions, maintenance and care instructions, operating instructions, etc.)
shall be provided to and reviewed with the Government Acceptor and/or Government Project Manager upon completion of the installation.
3.3.2 Special assembly tools (security hardware wrench, spare parts provided with the furnishings, etc.) shall be provided to the Government Acceptor and/or Government Project Manager prior to final Government acceptance of products and services.
3.4 Delivery Services
Transportation of all new products, loading, unloading, storage and all necessary movement from factory to final onsite set up.
3.4.1 The contractor Project Manager shall be responsible for on-site coordination of all staging and deliveries of their product, to include access to and operation of any equipment needed for unloading and movement of materials or product.
3.4.2 Contractor shall be responsible for determination of the appropriate delivery method and handling, based on site conditions to include the non-existence of loading docks and equipment at any given location. Special circumstances may be identified by and negotiated with the Contracting Officer.
3.4.3 Delivery shall be in accordance with the terms of the contractor's agreement. If the ordering activity designates an accelerated delivery schedule it will be identified in the contract.
3.4.4 A maximum of 30 days’ storage for new products shall be included in the contractor's agreement.
3.4.5 Work shall comply with applicable building standards and codes, specifically:
National Electrical Code (National Fire Protection Association (NFPA 70) and National Life Safety Code (NFPA 101).
3.4.6 The contractor shall be responsible for following all safety and security guidelines within the area in which work is being performed, to include securing any contractor owned tools or equipment, and any on-site storage being utilized.
3.4.7 The contractor shall maintain accountability and control of any keys provided and shall return them to the Government Acceptor upon completion of work.
Duplication of keys or other means of access is not authorized.
3.4.8 The contractor shall prevent its personnel from entering any area other than the designated work area.
3.4.9 The contractor shall maintain a means of egress within all designated work areas to comply with fire codes.
3.4.10 The contractor shall ensure its personnel eat, drink, or smoke only in designated areas.
3.5 Installation and Removal Services
Manufacturer certified professionals to install office furniture per the approved design drawings.
3.5.1 Each dealership shall be able to provide, or capable of obtaining support services to include removal and warehousing/storage of the proposed office furniture if required.
3.5.2 The contractor shall appoint an authorized representative who will be the company's senior representation on site for all customer communication and enforce compliance of all requirements for the project. This representative shall have a physical presence during any delivery and throughout installation unless agreed to by the Government Acceptor and/or Government Project Manager. Resumes and letters of intent shall be provided for these employees if requested by the Government.
3.5.3 The contractor representative shall meet with Government Acceptor and/or Government Project Manager to review the installation drawings prior to installation if required.
3.5.4 The contractor shall install new office furniture in accordance with each requirement statement and basic component floor plan, panel plan and electrical plan, designed and provided by the contractor with each purchase.
3.5.5 Contractor shall be liable for any damage to government property caused by the contractor or their representatives.
3.5.6 During installation the contractor shall protect all furniture and building materials, including carpet, existing within the space with industry approved protective coverings inclusive of craft paper, moving blankets and such type material. The contractor shall not use protective materials that will leave any type of residual print, outline or imaging on any furniture or building materials.
Contractor shall not repair damage to finishes but will be responsible to pay for damages. The government will make repairs and back charge the installation contractor.
3.5.7 The contractor shall uncrate/unpack all new items and perform required assembly in accordance with the manufacturer’s instructions.
3.5.8 Services shall include inspection of products for shipping damage. If damage is found it shall be the responsibility of the contractor to notify the authorized government representative and make all arrangements for replacement or repair of the item(s) damaged. Damaged items are not to be installed unless otherwise directed by the Government Acceptor.
3.5.9 Services shall include assembly of new products to conform to final Air Force approved design drawings.
3.5.10 Any furnishings attached to the building shall be attached securely.
3.5.11 Installation of new office furniture must be under the oversight of an onsite manufacturer certified installer. Resumes and letters of intent shall be provided for these employees.
3.5.12 The contractor shall ensure that all communication outlet faceplates are provided with the new furniture and accommodate a standard RJ45 quad port or fiber-inserts that will be provided by the local communications group or general contractor.
3.5.13 Services shall include removal of packing materials from the installation.
3.5.14 All trash removed from the worksite shall be disposed of in accordance with state laws, and packaging and other recyclable materials shall be recycled wherever possible.
3.5.15 The contractor shall maintain environmental controls when working in any Air Force facility, to include but not limited to keeping doors shut and lights off when not in use and turning off vehicle engines when parked.
3.5.16 Light fixtures shall have appropriate lamps and be in working order.
3.5.17 The contractor shall provide all new components, completely assembled, installed, and operational, including keys in each lock set.
3.5.18 New furniture, equipment, and accessories shall be level, square, and in proper alignment with adjoining furniture. All drawers should operate smoothly and stay closed when not in use.
3.5.19 The contractor shall inspect to ensure the new furniture is free of surface dirt and defects, the installation is complete, and the new furniture is ready for use.
3.6 Inspection/Acceptance Checklist
Validation between the contractor and the Government Acceptor that all product has been installed according to manufacturer guidelines and customer specifications.
3.6.1 A post-installation walkthrough shall be coordinated with the contractor’s authorized representative and Government Acceptor and/or Government Project Manager.
3.6.2 All areas requiring correction shall be documented in a punch list by the contractor and provided to the authorized government representative upon completion of a joint walk through by the contractor and authorized government representative.
3.6.3 A final walk through will be performed with the contractor and the Government Acceptor and/or Government Project Manager to ensure all punch list items have been addressed to the satisfaction of the Government Acceptor.
3.6.4 Upon completion of all contract requirements, the contractor will submit to the Government Acceptor the Inspection/Acceptance Checklist and documentation of completed punch list items. The Government Acceptor will complete the Inspection/Acceptance Checklist and return it to the contractor. The Contractor may then submit a final invoice in the Wide Area Workflow system (WAWF) (https://wawf.eb.mil/) and will attach an electronic copy of the signed Inspection/Acceptance Checklist to the invoice submission.
4.0 Product
4.1 Office Furniture
The contractor shall supply all office furniture parts and components needed to fulfill multi complete office.
5.0 Government Furnished Property/Support
5.1 Base support includes Government-controlled working space and utilities.
http://www.wawf.eb.mil/
6.0 Site Conditions
6.1 Standard site conditions shall be considered those that include:
6.1.1 Free and clear hard surface access to the receiving and installation location during regular working hours
6.1.2 Parking and off-loading area suitable for access by a semi-trailer combination or truck within 100 feet of the building entrance closest to product installation area
6.1.3 Threat condition level of the base is Alpha. This requires dealer personnel to get base access in order to complete the product installation.
6.1.4 A staging area adequate to sort, stage and uncrate products along with a waste receptacle suitable for disposal of materials
6.1.5 Includes electric power, working lights, heating and air conditioning, and access to a working freight elevator if location is on a floor other than the first floor
6.1.6 Current and correct CAD drawings of the building shell
6.1.7 A building ready for the installation of furniture (i.e. other tasks such as painting and flooring are complete so as not to cause any delays in performance)
6.2 Contractor shall notify the Contracting Officer of any deviations from the above standards, as well as any requests for equitable adjustment to the contract price.
7.0 Additional Services Information
The following items are for consideration by the local contracting officer prior to issuing a request for proposals or quotes. It is informational only.
7.1 Services shall include product transportation of existing inventory as required.
7.2 Services shall include cleaning of products such as steam cleaning reused panels and removal of dirt and debris from existing products.
7.3 Services shall include removal and/or disposal of all excess products and transport to the Air Force approved warehouse or other location as specified.
7.4 The contractor shall be responsible for collection of information relevant to the redesign of the space. Examples could include personnel interviews, questionnaires and walk-through inspections of the facility as well as the existing furniture database (if available).
8.0 Quality Assurance
8.1 Contractor performance shall be measured and assessed using the Performance Objectives listed in the Description of Services (13.0). Contractor Performance Objectives are derived from the contract performance work statement. Performance surveillance shall be accomplished in accordance with the Performance Plan.
9.0 Voluntary Protection Program (VPP)/Safety
9.1 Voluntary Protection Program: The Air Force is part of the AOSHA VPP. All contractors are required to familiarize themselves with the requirements of the VPP. Information on VPP can be accessed at http://www.osha.gov/desp/vpp/index.html.
9.2 An Applicable Quality Control Plan must identify the processes and procedures the contractor will use to track compliance with the Safety and Health Plan, and the http://www.osha.gov/desp/vpp/index.html process and procedures that will be used to correct violations. The Contractor must provide Total Case Incidence Rate (TCIR) and Day Away, restricted and or Transfer Case Rate (DART) to Contract Officer each year. Upon award of the contract, the contractors working at Hill AFB may be required to have a safety briefing (if VPP applies).
10.0 Base/Installation Specifics
10.1 All commercial trucks must enter through Roy Gate, for inspection. In accordance with the Installation 75 ABW; base entry procedures must adhere to delivery vehicle process requirements mandated by the 75 ABW. Once at Roy Gate, the driver must have a current pass from and be able to show:
• A current Vehicle Registration
• A current Proof of Insurance
• A valid and current Driver's License for the driver
• A valid and current Driver's License or other State Identification for any passenger(s) in the vehicle.
10.2 Gate Procedures:
• Once at Roy Gate be prepared to exit the vehicle and allow for vehicle inspection.
At this time you may ask for directions to your final destination.
• If the final destination requires the driver to leave Roy Gate and re-enter the base through an alternate gate, the pass received will be sufficient documentation for entry into both gates, within a pre-established time directed by the Security Forces representative.
• Arrival at the appropriate gate after the designated allotted time will result in non-admittance to the installation.
• This procedure will occur each time a commercial truck requests access to the base.
10.3 Current Bill of Lading (BOL) to get delivery driver and the vehicle on base. BOL must include the AF installation name, date of anticipated delivery, and specific destination (including building number, street address, and point of contact information).
10.4 Personnel shall have the following items when entering an installation:
• Current Registration for all vehicles
• Current Proof of Insurance for all vehicles
• Valid driver’s license for each driver
• Valid driver’s license or other state identification for each passenger
• Depending on the current Force Protection Condition, a government representative may be required to sponsor those people in person at Pass & ID, South Gate.
• The sponsor must state the guest's purpose and destination. It is the responsibility of the contractor to validate this need with their government POC prior to their arrival so as to coordinate the arrival time accordingly. Sponsors may request that a pass be applicable for multiple days if needed.
10.5 To sponsor 10 or more people, a typed list of those people must be submitted by the Government Acceptor in Word or Excel format, stating LAST NAME then FIRST NAME of each person. The sponsor must submit that list to Pass & ID, no fewer than three days prior to the anticipated arrival. Names listed must be complete names, (no nicknames), and correspond to the names on the state ID for each person.
10.6 Mission Essential Services: Contractors are not considered mission essential.
10.7 Prohibitions: Firearms may not be brought on base under any circumstances.
Individuals with criminal records are not allowed on base. Contractor personnel are prohibited from sponsoring guests onto the installation.
11.0 Reporting Requirements
11.1 The contractor should submit the data relative to this contract to its Manufacturer for reporting purposes. This information is necessary to support the quarterly data report the Manufacturer will be required to submit to the Furnishings Commodity Council, Air Force Installation Contracting Agency (AFICA).
12.0 Services Summary
Performance Objective PWS
Para.
Performance Threshold Surveillanc e Method
Frequency
SS 1) General – Oversight and accountability for all people and equipment used and product ordered for a project
3.1 No more than 1 customer complaint per time period and resolution of all issues identified by the Government Acceptor within 24 hours
Inspection and customer feedback
SS 2)
Product Markings – products are labeled with appropriate markings so future users can identify them at a later date.
3.3 Minimal mistakes in product markings (less than 1%).
Mistakes identified by the Government Acceptor shall be corrected within seven business days or an agreed time between the contractor and the Government Acceptor.
and customer feedback
SS 3)
Delivery – delivery time met expectations and was unloaded by appropriate contractor personnel using appropriate equipment without damage.
3.4 Contractor shall notify the Government Acceptor of all delivery delays. Damage resolved in accordance with the
PWS.
SS 4)
Installation/Removal – product was uncrated, and assembled per manufacturer’s instructions and per customer’s approved layout within the allotted time frame
3.5 No more than one customer complaint per month.
Complaints must be successfully resolved within two business days.
SS 5)
Acceptance – All punch list items have been remedied and all furniture is in proper working condition.
3.6 Zero punch list items remain unresolved prior to 100% sign off by customer project completion.
| 1.0 Background cover sheet |
| 2.0 Scope |
| 3.0 Description of Services |
| 3.1 General Services |
| 3.2 Design Services – N/A |
| 3.3 Product Markings/Documentation/Tools |
| 3.4 Delivery Services |
| 3.5 Installation and Removal Services |
| 3.6 Inspection/Acceptance Checklist |
| 4.0 Product |
| 4.1 Office Furniture |
| 5.0 Government Furnished Property/Support |
| 6.0 Site Conditions |
| 7.0 Additional Services Information |
| 8.0 Quality Assurance |
| 9.0 Voluntary Protection Program (VPP)/Safety |
| 10.0 Base/Installation Specifics |
| 11.0 Reporting Requirements |
| 12.0 Services Summary |
File details come from the government source that posted it. Updated .