Questions and Answers 2 - NVRS Solicitation 1605DC-20-R-00014.xlsx

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Nationwide Nurse and Vocational Rehabilitation Services (NVRS)
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1605DC-20-R-00014
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This document contains questions and answers related to solicitation number 1605DC-20-R-00014 for Nationwide Nurse and Vocational Rehabilitation Services. The solicitation seeks a single firm fixed price IDIQ contract to provide nurse case management and vocational rehabilitation services to support the Department of Labor's Office of Workers' Compensation Programs Division of Federal Employees' Compensation. Key details include: the NAICS code is 624310 with a size standard of $12 million; the period of performance is one base year plus four option years; proposals were due by March 2, 2020 and have been extended to April 20, 2020; pricing will be evaluated on two ODC CLINs not to exceed $500,000 annually; electronic training will be provided to contractors; and the Service Contract Act applies to all service employee labor categories.

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Sheet1

OFFEROR QUESTIONS AND ANSWERS

Nationwide Nurse and Vocational Rehabilitation Services (NVRS) Solicitation Number 1605DC-20-R-00014

Question NumberRFP / Solicitation ReferenceQuestion / CommentGovernment Response
11605DC-20-R-00014Given the ongoing COVID-19 pandemic and the need to maintain adequate social distancing as recommended by the CDC, will the Government grant relief from the requirement of having portions of the proposal submission notarized? Specifically, in 52.212-1 ADDENDUM INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS – Subfactor 5 (p. 88 of 93), item f – requires “a notarized statement that the plan provided with the proposal shall include sufficient and adequate numbers of management and staff to meet requirements for the listed labor categories.” Would an affirmative statement in the appropriate volume to that fact be acceptable in lieu of notarization?Yes
2Q&A #69 -- Part 5Question: What percentage of accepted claims are referred for TN vs FN (90%) and what are the distinguishing criteria; historically, what percentage have transitioned from TN to FN?Accepted claims transition from TN to FN when there is disability from work.
3Q&A #75 -- Part 5Question: Will TNs be able to communicate with Employer regarding RTW similar to FNs?Yes; TNs normally communciate with employer via telephone; in writing is possible & in future potential secure electronic communication via DMP ECOMP.
4Q&A # 79 (similar to #69) -- PWS Part 5Question: What are criteria/identifies for cases referred for TN vs FN?TN: only assigned to traumatic injury where there is evidence that the claimant has stopped work immediately after injury; TNs are assigned to cases prior to case acceptance. FN: can be assigned to any type of case (traumatic or occupational disease) and will only be assigned after a case is formally accepted by DFEC & claimant remains out of work.
5Q&A # 80 -- PWS Part 5Question: What is the DSN's role in TN's recommendations? Approval for transition determined solely by CE?The CE makes all final determinations on cases. TNs/FNs/DSNs may make recommendations, however, the CE has final decision making authority.
6Q&A #81 -- PWS Part 5Question: Is the DSN involved in routine review of TN cases, as described with FN, as files are opened for >30 days?The DSN will review TN reports to ensure they meet quality requirements; this typically happens once as the TN is only assigned for a short period of time.
7Q&A #82 -- PWS Part 5Question: How will DFEC guidelines be made accessible to FNs/TNs? Would there be consideration of using National Workers’ Compensation Benchmarking Guidelines such as the Medical Disability Guidelines (MDG) and the Official Disability Guidelines (ODG), if more applicable or interfaced with current reporting software in estimating disability duration?DFEC guidelines will be provided to FNs/TNs after contract is awarded. At this point in time, DFEC will continue to use its' homegrown codes.
8Q&A # 124 -- Attach 2 - PPQ, Part III return info.Question: Request further extension.PPQs will be accepted until proposal due date
9Attachment 3 - Pricing WorksheetWe would like clarification on the two ODC clins provided as part of the pricing sheets. We understand the associated billing codes include travel, telephone and other items under one CLIN, should these value be treated as NTE for a fair comparison of pricing from offerors or would the government provide guidance as to what makes up the total value for each?Each ODC will receive a not-to-exceed (NTE) amount of $500,000.0 annually
10Amendment 4 Pgs. 87 -88The POC’s shall be instructed that the questionnaires must be submitted no later than Monday, March 02, 2020 at 1:00 PM EST. {pg87} The Government must receive this list no later than Monday, March 02, 2020 at 1:00 PM EST. {pg. 88}. Will the government confirm that all PPQ are to be submitted at the same time as the new proposal due date of April 10, 2020?See Response to question #8
11Amendment 4 Pg. 91 Subfactor 5, d. --The Offeror’s plan should include the number of projected personnel that will be devoted to the MPN and the Directed Medical Services tasks outlined in the PWS, with a specific reference to whether the personnel identified will be devoted solely to the execution of these duties or also handing DFEC tasks in addition to other duties not related to DFEC. Will the government please clarify the meaning of MPN and Directed Medical Services?CORRECTION: Paragraph d. The Offeror’s plan shall include the number of projected personnel that will be devoted to NVRS tasks outlined in the PWS, with a specific reference to whether the personnel identified will be devoted solely to the execution of these duties or also handing DFEC tasks in addition to other duties not related to DFEC.
12Amendment 4 Pg. 85 Subfactor 5, fWill the government consider a signed document from our Corporate Contracts Officer versus a notarized statement. Given the current climate, and most states have issued a stay at home initiative, it will be challenging to get a notarized document?Yes
13Amendment 4 Pg. 93 factor IV – Administration 3.This subcontracting plan will be evaluated in accordance with FAR 15.304-5 and the extent to which the subcontracting plan meets the ICE subcontracting goals as stated below. Will the government please clarify ICE subcontracting goal?CORRECTION: This subcontracting plan will be evaluated in accordance with FAR 15.304-5 and the extent to which the subcontracting plan meets the DOL subcontracting goals as stated below
14Amendment 4 Pg. 93 Factor IV – Administration 3. For Large Businesses:State whether the Offeror is required to provide a Small Business Subcontracting Plan - This subcontracting plan will be evaluated in accordance with FAR 15.304-5 and the extent to which the subcontracting plan meets the ICE subcontracting goals as stated below: Small Business (SB) concerns; 40%; HUBZone concerns: 3%; Service Disabled Veteran Owned Small Business (SDVOSB) concerns: 3%; Small Disadvantaged Business (SDB) concerns: 5%; Women Owned Small Business (WOSB) concerns: 5%. Will the government please verify if it’s the intent to fail a contractor if their plan does not have the same allocations as the government? If so, I suggest the government extends the due date for organizations to properly form a team that will meet the government’s small business subcontract goals.All offerors are expected to submit a subcontracting plan that meet the DOL small business goals.
15Q&A # 124 --GeneralQ. Will the government consider an extension of 4 weeks due to the complexity of the RFP and the need for response to questions. A. GOVERNMENT RESPONSE: In consideration of the complexity of the RFP and the need for response to questions, the Government has extended the due date for receipt of Proposals by three (3) weeks. Please refer to Amendment #1 for specifics regarding Proposal due date. Will the government please clarify their response, Amendment 1 stated that the closing date was march 16th? Will the government extend the due date to April 14, 2020?The proposal due date is extended to April 20, 2020 at 1:00pm EST
16L, 52.212-1; VOL II, (4)Is the questionnaire and POC list due date extended to the proposal due date, as it is still labelled in Amendment 0004 as being due March 02nd?See Response to question #8
17Question #37, PWS 1.1.3Question #37 states that DFEC is open to the successful offeror providing software for streamlining and improving processes. Can the government describe the capability of the current DMP system to exchange data, connect, interface with this type of technology?Without knowing the specifics of the offeror's technology, we are unable to assess compatibility with DMP
18N/ACan the government provide the number of OWCP IW cases to be referred to RCs/FNs per IW location?The number of cases vary throughout the country. It is the contractor's responsibility to have determine how cases are assigned to FNs/RCs.
19PWS 1.11.2How does the DOL deliver this training (e.g. is it an online video)?Electronic training will be provided. The exact methodology will be determined by DFEC and the Contractor after the contract is awarded.
20PWS 1.11.7How does the DOL deliver this training (e.g. is it an online video)?Electronic training will be provided. The exact methodology will be determined by DFEC and the Contractor after the contract is awarded.
21PWS Section 5.2.5The RFP appears to state that the Contingency Plan is due at award, but the response to this question suggests that this should be in the offeror’s proposal. Please clarify whether the Contingency Plan is required in the proposal and, if so, in which section will it be evaluated?Per the RFP, the Contingency Plan is due at award.
22Page 65, Service Contract Labor StandardsThe Government stated that the RCs are not subject to the SLCS, but our Legal says the SLCS would apply to all personnel who qualify as service employees regardless of labor category. Could the Government please clarify its understanding of the applicability to service employees in the RC labor category?The Service Contract Act will apply to this solicitation.

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