1605DC18R0009_Questions_and_Answers_0001.xls

XLS spreadsheet 61 KB Posted May 23, 2018

Attached to: DOL-Web Content Management Services
Solicitation number: 1605DC-18-R-00009
Issued by: Department of Labor Office of the Assistant Secretary for Administration and Management

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QUESTIONS AND ANSWERS

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File	Type	Posted
1605DC-18-R-00009_RFP_Amendment_0001.pdf	PDF	May 23, 2018
Attachment_A._IDIQ_Pricing_Schedule_0001.xlsx	XLSX spreadsheet	May 23, 2018
1605DC-18-R-00009_RFP_0001.pdf	PDF	May 23, 2018
Attachment_F._PWS_Architecture_Figures_1,_2_and_3.docx	DOCX document	May 14, 2018
Attachment_G._Cloud_and_ColdFusion_Environment.docx	DOCX document	May 14, 2018
Attachment_C._Wage_Determination.docx	DOCX document	May 14, 2018
Attachment_A._IDIQ_Pricing_Schedule.xlsx	XLSX spreadsheet	May 14, 2018
Attachment_B.__Past_Performance_Questionnaire.doc	DOC document	May 14, 2018
Attachment_E._Question_and_Answer_Template.xls	XLS spreadsheet	May 14, 2018
1605DC-18-R-00009_RFP.pdf	PDF	May 14, 2018

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Sheet

DOL ETA IT Security Support Question and Answer Spreadsheet (DOL-OPS-18-R-00008)
Question Title	Section Number	Question Detail	Government's Response
1	Section D. Performance Work Statement, Page 33	The RFP states “Currently using Sitecore Content Management Systems (CMS) managed through out-sourced Amazon cloud hosted platform: “Is it DOL’s intention to keep using the Sitecore Content Management Systems for the Workforce GPS system? Or will DOL move this to Drupal as well?	The Government's intent is to continue the use of SiteCore for Workforce GPS (WFGPS).
2	Section 4.1 Task Descriptions, Page 37	Will DOL provide more detail on the tasks that will require On-site and Off-site support?	On-site: PM and DOLETA.GOV team, Intranet team, WFGPS team can work off-site except the Business Ananlysis.
3	Section 4.1 Task Descriptions, Page 37	Is it DOL’s intention to keep the existing database Oracle, SQL Server? Are Offerors able to provide recommendations for alternate Databases?	Government intent is to keep the existing databases.
4	Section 5.0 On-line Collaboration (WebEx and SharePoint Support), Page 44	Will DOL provide more detail on the required helpdesk support regarding SharePoint and WebEx?	Sharepoint: Contractor is expected to perform SharePoint tasks like site creation, workflow creation, persmission managament for sites and workflows created etc.

WebEx: schedule WebEx meetings for Program offices, initiate WebEx meeting and monitor progress, etc.

	5	Section 5.0 On-line Collaboration (WebEx and SharePoint Support), Page 44	Will DOL provide detail on how is the current help desk managed?	Contractor is not required to manage the helpdesk system. The contractor is reqired to respond to ticket as assigned to them.
	6	Section 5.0 On-line Collaboration (WebEx and SharePoint Support), Page 44	Will DOL provide detail on how many tickets are handled each contract period?	Roughly 1200 - 1500 requests per year.
	7	Section 5.0 On-line Collaboration (WebEx and SharePoint Support), Page 44	Will DOL provide additional detail regarding the required tier 1 and/or tier 2 support?	Information is not required and not applicable to this requirement.
	8	Section 52.216-1 Type of Contract, Page 90	The RFP states “The Government contemplates award of a FFP and T&M hybrid contract resulting from this solicitation.”
Will DOL provide more detail as to what aspects of this contract will be Fixed Price and/or T&M?	The ODC (Licensing) will be FFP. Labor will be considered T&M.
	9	Attachment A – IDIQ Pricing Schedule	DOL has provided Estimated Quantity Hours in Attachment A – Price Schedule. Will DOL specify how the estimated quantity hours were calculated?	The estimates are based on historical data pulled from DOL -ETA Program spend.
	10	10.1.4 Place of Performance, Page 62	Could DOL confirm that most of the tasks will be performed off-site?	Most of the tasks for DOLETA.gov and Intranet will be performed on-site. Please refer to question #2 for detail.
	11	4.5 Task #3 Website Management & Infrastructure, Page 40	The RFP states: “The contractor shall design and implement a Cloud based WCMS solution for hosting Intranet and DOLETA.gov websites. The contractor shall also design web templates for future use with DOLETA and Intranet webpage creation and updates.” Could DOL clarify if the contractor is responsible for the hosting of DOLETA.gov and the intranet? Can vendors propose a different hosting solution that is FedRAMP compliant to host the new Drupal CMS?	After award the awardee will have to work with the Chief Information Officer on technology and schedule/timeline. At this time, the Government is unable to clearly defind the contractor's role on the web content modernization effort.
	12	ODCs, Page 3	Could DOL provide more information about the nature of the ODCs, specifically: WorkforceGPS - $272,000.00. DOLETA - $28,049.00 and INTRANET - $25,000.00? Is this cost related to licenses and hosting, or only hosting?	This is the cost of licenses and hosting.
	13	EVALUATION OF THE TECHNICAL PROPOSAL, Page 69	Could DOL confirm that at the IDIQ level only, the Management Lead, Project Manager and the Senior Web Developer/DBA are considered key personnel? Please note that Section 9. Labor Categories on page 55 lists more than three labor categories as key personnel.	The Key Personnel are identified as follows: Program Manager, Senior Web Developer/DBA, Senior CMS Architect
	14	VOLUME II – PAST PERFORMANCE, Page 73	Please clarify if the total of number of past performances (3) includes both prime and subcontractors.	The Offeror shall submitt not more than self-reported 3 Past Performances.
	15	5.2	Section 5.2 of the RFP states that training will be conducted in DOL faciltities. Is the contractor responsible for providing the instructor for these trainings or just provide the curriculum and syllabus? If the contractor is also expected to provide the training, can the Govt estimate the frequency of these classroom trainings?	Contractor is required to provide the instructor and materials. The contractor is required to provide the trainings if they develop any new system or application.
	16	Section B and Attachment A	The estimated quantities and labor categories listed in Section B do not match the estimated quantities and labor categories contained in Attachment A-IDIQ Pricing Schedule. Base Period CLIN 0001 and 0002 estimated quantities appear to be missing (page 10). Can the Govt clairfy if these two schedules are intended to be different?	The Government will revise the estimated quantities in this section to match Attachment A.
	17	9.1.19	The RFP states that the contractor shall submit teaming agreements to the CO; is this required with the proposal submission or post-award? If required with the proposal submission, which volume should these agreements be included?	The Teamming Agreements shall be included as part of the Technical Volume, however, will not be counted as part of the page count limitation.
	18	Addendum-Section (ii)(3) - page 70	Section 3 instuctions require detailed information on subcontractors whose subcontract is for more than "XX%". Can the Govt provide that percentage applicable to this requirement?	The Government will revise this section to read 50%.
	19	Addendum- Section (i) Subfactor 3	Can the Govt confirm that resumes are required only for Key Personnel?	Yes, resumes are required for Key Personnel only. It is the Offeror's discretion to provide non-key personnel resumes.
	20	Addendum- Section (i) Subfactor 3	Can the Govt confirm that a commitment letter is only required for the proposed Project Manager?	Yes, commitment letter is only required for the Project Manager.
	21	Addendum- Section (i) Subfactor 3	In this section, there is a list of categories with several highlighted in bold and designated as Key (Management Lead, Project Manager, Sr. Web Developer/DBA). However, this list conflicts with Section 9.0 descriptions of all the labor categories (we count 6 categories designated as Key and the Management Lead is not included). Can the Govt specify which labor categories it designates as Key and thus requires resumes? Also, this list is provided without details; can the Govt elaborate as to what this list is for and what is expected from the contractor with reference to this list?	The Government will revise Subfactor 3 to remove the non-Key Personnel labor categories.
	22	IDIQ Proposal Page Count Limitation (page 68 of the RFP).	Can the clarify the page limit for "Subfactor III Personnel Qualifications including Resumes"?	There is not page count limit Subfactor III Personnel Qualifications. However, the individual resumes shall not exceed 3 pages in length. Subfactor III will not count toward the Volume I page limitation.
	23	IDIQ Proposal Page Count Limitation (page 68 of the RFP).	Does the government expect non-key personnel resumes to be submitted?	No. However, the Government will evaluate all non-key and key personnel resumes that are submitted.
	24	IDIQ Proposal Page Count Limitation (page 68 of the RFP).	Individual key personnel resume is limited to 3 pages. Does this include the explanation of personnel qualification, resume and the commitment letter? Does the government require commitment letter for all resumes submitted?	A commitment letter is required for the Project Manager only.
	25	Section 9.1	The labor category listed is "Project Manager/Scrum Master". In other places, Project Manager and Scrum Master are listed as separate labor categories. Are these two labor categories, Project Manager and Scrum Master, both key?	The Government will revise the Solicitation and Attachment A. Technical Lead/Solutions Architect/Scrum Master can be the same person.
	26	Evaluation Subfactor 3 (page 69)	Does the government provide favorarble rating for offerors submitting resumes and commitment letter for non-key or "other than key" personnel?	Submission of Key Peronnel resumes mandatory. However, the Government will evaluate all non-key and key personnel resumes that are submitted by the Offeror. The Government may provide a more favorable rating for additional resumes.
	27	General	Will the government consider extending the due date to June 4, at 2:00PM? This will given few more weekdays and an additional weekend to respond to the soliciation.	The Government may consider extending the proposal due date.
	28	Attachment G - Req# 24	Is the government intending Contractor to support COTS software after end-of-life of current supported versions or is the government looking for Contractor to continue to integrate newer versions as applicable?	Government requires the contractor provide up-to-date on software version as much as possible. The contractor shall integrate the newest software version to the maximum extent practicable.
	29	Attachment G - Req# 40	Has the government identified the level of FISMA compliance necessary based on PII contained in the system? I.E. FISMA Moderate (which AWS has received) versus FISMA HIGH?	No PII data is being stored in cloud.
	30	Optional Form 336, page 3 of 91	What are the assumptions behind the values for the ODCs for WorkForceGPS, DOLETA, and INTRANET?

Please explain what each ODC is intended to cover and how the ODC estimate was derived.	Most of ODC's goes toward the WFGPS licenses and hosting costs. The Government estimated ODCs based on our current and prior year spend.
	31	D. Performance Work Statement (PWS) Sections 3.1, page 35 and 4.5, page 40 Task 3 and Attachment F	Please clarify, based on Section 3.1 Objectives, that the Section 4.5 "WCMS solution for hosting Intranet and DOLETA.gov websites" should be Drupal? The architecture figure in Attachment F shows SiteCore as the New Workforce GPS architecture.	WFGPS is on a different platform. The Government forsee's Intranet and DOLETA to be on Drupal at a later undermined date.
	32	D. PWS, 3.4.1 Phase-In Period, page 36	It appears that the table on this page has additional content that is missing from the last row. Would the Government please expand the table and reissue the PWS?	The Government will revise this section of the Solicitation.
	33	D. PWS, 4.2 Key Responsibilities, page 37	It appears that the table on this page has additional content that is missing from the last row. Would the Government please expand the table and reissue the PWS?	The Government will revise this section of the Solicitation.
	34	D. PWS, 4.6 Task #4, page 40	Please provide scoping information for the data to be migrated.

Approximately how many records and tables are currently present?

What data store are they currently in?	Approximately 40 tables and 226,000 records. Data are currently stored in Oracle.
	35	Addendum, Proposal Submission, c. Content Requirements and IDIQ Page Proposal Page Count Limitation, page 68	Underneath the chart it states the 20 page count limitation is inclusive of all four Subfactors but excludes Key Personnel Resumes, Table of Contents, and Coversheets.

Paragraph c. Content Requirements requires a Summary Section. Please allow two pages for the Summary Section to appear before Subfactor 1 Understanding of the Requirement.	The Government will revise this section of the Solicitation.
	36	Addendum, Proposal Submission, c. Content Requirements and IDIQ Page Proposal Page Count Limitation, page 68	Paragraph c. Contents Requirements states "each file of the proposal shall consist of a Table of Contents, Summary Section, and the Narrative Section."

Please clarify that a Table of Contents and Summary Section are required for the IDIQ Past Performance, Price Proposal, and Representations and Certifications Volumes.

If required, please clarify that they are excluded from page count for Volume II - IDIQ Past Performance?	The Government will revise this section of the Solicitation.
	37	Addendum, Proposal Submission, c. Content Requirements and IDIQ Page Proposal Page Count Limitation, page 68	Please clarify that Volumes II, III, and IV should have a coversheet and that the coversheet is excluded from the page count in Volume II-IDIQ Past Performance.	The Government will revise this section of the Solicitation.
	38	Addendum, Evaluation of the Technical Proposal, (ii) Volume II/Factor II - Past Performance, page 69 and Proposal Evaluation, Volume II - Past Performance, page 73	Under Volume II/Factor II - Past Performance it states that "Offerors shall submit a list of all Government contracts (prime and major subcontracts)...

The Evaluation portion on page 73 states "The Government will evaluation past performance of three (3) current or previous contracts for relevancy…"

With the potential of having subcontractor past performance in addition to prime past performance please clarify that at least four (4) past performance contract references can be used so the Government can gain a full perspective on the team's ability.	The Government will evaluate past performance of three (3) current or previous contracts for relevancy.
	39	B. Estimated Quantities (page 10) & Attachment_A._IDIQ_Pricing_Schedule	Section B does not incude the labor hours and LCATs listed for Base Period: 1 July, 2018 - 30 June 2019 for CLIN 0001 and CLIN 0002. Please clarify.	The Government will revise this section of the Solicitation.
	40	Attachment_A._IDIQ_Pricing_Schedule	Is the Offeror required to use the labor hours as provided in Attachment A?	Yes.
	41	Attachment_A._IDIQ_Pricing_Schedule	What is the basis for the labor hours estimated in Attachment A?	The estimated hours are based on historical (actual) data.
	42	Attachment_C._Wage_Determination	WD 15-4282 (Rev.-9) was provided with the solicitation document. Does the Government deem any of the LCATs for this IDIQ to be subject to SCA/WD requirement?	The Junior Business Analyst is an SCA position. Any Junipr Level position may be subject to the SCA.
	43	FAR 52.216-1 Type of Contract	On page 90, FAR 52.216-1 Type of Contract says the Government contemplates award of a FFP/T&M hybrid contract from this solicitation. That would seem to be in conflict with the statements elsewhere stating that the Government plans to issue an IDIQ	The Government anticipates Licensing and hosting being fixed price while the contract trype for labor is T&M.
	44	b) Contingency Plans	Pages 31-33 talk about a contingency plan for essential services. Which services are essential? The contingency plan is not mentioned in the deliverables list on page 47. Please clarify.	The Government will delete this section.
	45	10.1.4-10.1.5	Pages 62-63 say that work will be done both on-site and off-site, but also that telework has to be approved by the COR. We assume the rule that telework needs to be approved by the COR only applies to work that is normally done on-site at the DOL headquarters. Please clarify.	COR will need to approve all telework requests for on-site staff.
	46	10.1.4 Place of Performance	What staff, if any, are required to work on-site at DOL?	Most of the tasks for DOLETA.gov and Intranet will be performed on-site. Please refer to question #2 for detail.
	47	D. Performance Work Statement	The labor categories include “Mobile Application Developer,” however the performance work statement does not describe any mobile applications. Could OIST please explain what mobile application design and development will be required?	The PWS may include Ad-hoc tasks (will be defined later). The Government wants to ensure there is The Mobile Application Developer is priced.
	48	Addendum, Evaluation of the Technical Proposal (II) Volume II/Factor II - Past Performance	Will DOL consider limiting requests for Past Performance information to a ceiling/maximum number of contracts? Providing the requested information for "all Government contracts (prime and major subcontracts) during the past 3 years which are relevant to the efforts required by this solicitation" may amount to a very large number of requests for some bidders and for their Government respondents.	The Government will evaluate three self-reported paster performance references and three submitted past performance references. The Government may also evaluate other Past Performance records pulled from CPARS, PIPPRS…
	49	General	Since this is a consolidation of different incumbent work, can government provide the incumbent contractors name, their contract number, and PoP?	This information is listed in the Announcement. See https://www.fbo.gov/spg/DOL/OASAM/WashingtonDC/1605DC-18-R-00009/listing.html The current contracts expired June 30, 2018.
	50	General	Are each of the incumbent(s) eligible to submit a proposal for this RFP?	Magnum Multimedia is a certified 8a company.
	51	General	Will the Government allow Joint Venture on this effort?	Yes. However, the Prime contractor shall be an 8(a).
	52	RFP Section B	Attachment A list more CLIN Numbers then this sections. Please provide the correct list of labor categories.	The Government will revise this section of the Solicitation.
	53	Attachment A	Can Government clarify in attachment A – pricing schedule, which LCATs will be on government site, vs. contractor site?	Please reference question #2
	54	RFP Section D.3.3	Will the new vendor be required to find and host the WorkforceGPS.org environment.	The contractor expected to take over the existing enviroment.
	55	RFP Section D.3.4	From reviewing the SOW will all vendors be transitioning their applications at one time or in series?	One time cutover.
	56	RFP Section E.1.ii.5	Since the close date is two weeks away, will the Government accept CPARS in place of the Past Performance Forms?	The Government may review Offeror CPARS and PPIRS records in addition to Self-reported Past Performance and questionnaires.
	57	RFP Section E.1	Depending on when the answers to questions will be provided, we suggest government provide 2 weeks from the latest answers to questions as the deadline for proposal submission. E.g if government final responses are posted on 5/23, then the proposal due date will be 2pm on 6/6.	The Government may consider extending the proposal due date.
	58	Section D (PWS) 1.0	This section states that OIST, in conjunction with ETA program offices, develops program-specific Web pages and designs. Will OIST be responsible for making future changes to these Web pages on behalf of the Program Offices or do the Offices make the changes themselves, in the current system?	Contractor is required to make Web content update for all program offices.
	59	Section D (PWS) 2.0	Does the current cloud-based WorkforceGPS CMS support logging in via Active Directory credentials, or does it have local users? Is a particular method preferred?	No.
	60	3.4	When does the incumbent current contract end?	6/30/18
	61	3.4.1	What is the completion date for the environment transition deliverable?	Schedule will be determined/negotiated after contract award.
	62	3.4.1	How many days will be allocated for the phase-in transition period?	14 days maximum.
	63	Section 4.2 bullet #4	Which version control tool is being used for production releases? Are all current releases under this version control software tool?	GitLab
	64	5.3	What reporting tools is DoL currently using?	Google Ananlytics
	65	6	Does DOL has a Disaster Recover site?	No.
	66	B	Do the estimated quantities in the charts on pages 10-15 refer to combined labor hours?	Yes.
	67	B/C 9.0	The labor categories on the charts on pages 10-15 don’t quite match up with the descriptions on 55-61. Discrepancies outlined on Sheet 2.	The Government will revise this section of the Solicitation.

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