PAST_PERFORMANCE_QUESTIONAIRE.docx
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- Court Reporting/Transcription Services Federal contract opportunity
- Solicitation number
- 1605DC-17-R-00009
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Past Performance Questionaire
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| 1605DC-17-R-00009_-_Amendment_0002_-_Transcription_Services.pdf | ||
| 1605DC-17-R-00009.pdf |
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1605DC-17-R-00009
OWCP Court Reporting/Transcription Services
PAST PERFORMANCE QUESTIONAIRE
The Offeror is required to electronically complete the top portion of the Past Performance Questionnaire. The Offeror will then send the questionnaire to the respective organization and request that the completed questionnaire be e-mailed to the Contract Specialist at [gale.myla@dol.gov] no later than 12:00PM EST on April 24, 2017.
** THIS SECTION IS TO BE COMPLETED BY THE OFFEROR**
Offeror (Company Name): _____________________________________
Customer (Reference): _____________________________________
Contract Number: _____________________________________
Contract Value: _____________________________________
Period of Performance: _________________________________
NAICS Code: _________________________________________
** THIS SECTION IS TO BE COMPLETED BY PAST PERFORMANCE REFERENCE**
The ratings below are to be provided by the organization identified above, and submitted to the Contract Specialist at the following email address gale.myla@dol.gov. The organization requesting the reference will provide you with the due date and time.
Answers to Questions 1-6 are based on information obtained from the named organization, not the Offeror. Ratings to be used are: Exceptional, Good, Satisfactory, Marginal, and Neutral. Ratings should be supported with the appropriate comments. Anything less than an overall rating of satisfactory will constitute an unacceptable level of risk. Neutral ratings for past performance will be assigned when there is no past performance history available. Neutral ratings will not penalize the Offeror.
The following chart depicts the ratings that are to be used to evaluate the contractor’s performance:
| Rating |
| Definitions |
| Exceptional |
| The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| Good |
| The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| Satisfactory |
| The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or was satisfactory. |
| Marginal |
| The contractor’s performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions, |
| Unsatisfactory |
| The contractor’s performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
| Neutral |
| No relevant past performance record is available for evaluation. |
References should evaluate performance of the Offeror identified within this form. Where the reference lacks sufficient information to provide an evaluation for a particular performance element, this should be noted. Where any deficiency or unfavorable information is identified, the reference should identify any mitigating factors that may weigh in favor for the person/firm on whose behalf the reference is provided (i.e., problems due to causes outside the contractor’s control) and provide contractors rebuttal statement.. An individual within your organization that is knowledgeable of the contractor’s day-to-day operations and overall performance should complete this questionnaire. However, that individual is encouraged to supplement their own knowledge of the contractor’s performance with the judgment of others within their organization, as applicable.
1. Quality of Services: Compliance with contract requirements; customer satisfaction; etc.
Rating: Choose an item.
Comments: Click here to enter rationale for the chosen rating.
2. Timeliness of Performance: Reliable; responsive to technical direction; adhered to contract schedule; tasks completed/provided on-time; no history of significant performance penalties.
Comments: Click here to enter rationale for the chosen rating.
3. Business Relations: Effective and efficient management; businesslike correspondence; responsive to contract requirements; prompt notification of problems; flexible; pro-active; responsive to inquiries, prompt notification of problems and problem resolution, customer satisfaction, effective and efficient contractor recommended solutions
Comments: Click here to enter rationale for the chosen rating.
4. Personnel Management: Work force properly trained and given proper direction to ensure that required tasks are successfully performed
5. Subcontractor Management (if applicable): Effective and efficient management of quality subcontractors.
6. Overall Performance
7. Would you do business with this company again? Yes or No
8. Questionnaire completed by:
Click here to enter name Name/Title
Click here to enter mailing address Mailing Address (Street Address)
Click here to enter city, state, Zip City, State, Zip
Click here to enter phone number Phone Number
Click here to enter email address Email address
4/24/2017 Date
File details come from the government source that posted it. Updated .