15M20018NA32NPS03_NPS_Installation__RFI_Questions_and_Answers.pdf

QUESTION

NUMBER

VENDOR QUESTION GOVERNMENT RESPONSE

Are there any specific areas of concern that the agency has with regards to its current system when rolling out projects or task orders for the Security Systems nationwide.

The government is interested in expanding its capacity to manage all aspects of the overall program to include critical systems, components, etc.

2 What areas do you feel needs improvement? See Question 1

Are your COTR sufficiently trained on the topics of regulations and technology that govern the industry? Do you wish to have an available subject matter expert that can point you to the right direction when implementing projects, add-ons and/or service requests.

Additional Subject Matter Expertise and associated recommendations are always welcome and encouraged.

Are the areas of concern in maintenance issues - such as your sites are not properly maintained with multiple service calls, or reporting the needs to maintain the system to develop the budget for planning purposes

This is a request for information only. The government is open to hearing suggestions and best practices from industry.

Are you areas of concern regarding installations, such as your new deployments where you would need assistance in development of statement of work, or development of budgets for planning purposes, creating uniformity on specific parts to be used at all installations, or areas such as unifying the disparate systems and how best to manage them.

The government is interested in expanding its capacity to manage all aspects of the overall program to include critical systems, components, etc.

QUESTION

NUMBER

VENDOR QUESTION GOVERNMENT RESPONSE

Are you looking for an approach on how to best approach a maintenance program either by site, by region or nationwide.

This is a request for information only. The government is open to hearing suggestions and best practices from industry.

Are you looking for an onsite-seat where you would have assigned to your team a trained and experienced technician and engineer available to you to conduct site surveys, inspections, budgets, etc?

This is a request for information only. The government is open to hearing suggestions and best practices from industry.

Could talk about all three contracts at the same time if we were granted one of the time slots?

Interested parties are welcome to address all three RFIs in one session. However, additional time will not be guaranteed to those wishing to do so.

9 Can we provide one Response to address all three requirements or do we need to keep each RFI response separate?

A separate written response must be submitted for each RFI.