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RFP 15JPSS19R00000010, Private Counsel Debt Collection – Southern District of Texas Responses to Vendor Questions
No.
| RFP Reference |
| Question/Comment |
| Response |
| Please reconfirm the due date for this procurement by providing it in response to answers to questions. |
| Proposals are due no later than Monday, November 4, 2019 at 4:30 p.m. ET. |
| Please describe your level of satisfaction with your current or recent vendor(s) for the same purchasing activity, if applicable. |
| This information cannot be disclosed. See FAR 3.104-4. |
| What estimated or actual dollars were paid last year, last month, or last quarter to any incumbent(s)? |
| This information is not readily available. |
| Can you please provide a greater description of the specific kind of receivables to be placed for collection? |
| These are federal receivables including loans to students, small business owners, homeowners, farmers, and veterans. The receivables also include federal administrative non-tax fines and penalties, overpayments, and fees. |
| What is the average balance of accounts by category? |
| One hundred percent (100%) of the cases are unsecured. Sum of current balance is $49,143,697.33 and the average is $15,295.27. |
| What is the average age of accounts at placement (at time of award and/or on a going-forward basis), by category? |
| Average age (since referred to DOJ) is 16 years. |
| What is the monthly or quarterly number of accounts expected to be placed with the vendor(s) by category? |
| There is an inventory of 3,213 unsecured cases in the district that would be assigned to up to two firms. |
| What is the monthly or quarterly dollar value of accounts expected to be placed with the vendor(s) by category? |
| The rate of accounts referred to vendors over any period of time should not be indicative of future rate of referrals. For example, over the seven year period of 2012-2019, the rate of accounts referred has fluctuated from a thousand or more per year (2012) to less than 50 in a year (2019). |
| If applicable, will accounts held by any incumbent(s) or any backlog be moved to any new vendor(s) as a one-time placement at contract start up? |
| A new vendor can expect to receive previously assigned cases that are still deemed collectible if case reassignments need to occur as a result of the procurement process. |
| What is your case management/accounting software system of record? |
| Cases are stored, tracked, and managed within the Consolidated Debt Collections Systems (CDCS). CDCS has recently gone through a modernization effort which encompasses PEGA. |
The Unified Financial Management System (UFMS) is the accounting system of record.
| Who is your electronic payment/credit card processing vendor? |
| Contracted Private Counsel encourage Debtors making electronic payment to Pay.gov, the Government’s electronic tool for these purposes. |
| What process should a vendor follow, or which individual(s) should a vendor contact, to discuss budget-neutral services outside of the scope of this procurement, but related to it, designed to recover more debt prior to outside placement and lower collection costs? |
| We do not understand the question. |
| How do your current processes and/or vendor relationship(s) systematically determine if the death of a responsible party has occurred? |
| The death of a debtor is currently determined at the case level by the contracted Private Counsel assigned to the case. Federal agencies are working towards receiving information regularly from the Social Security Administration on deceased individuals that may be within the Federal Collections process. |
| How do your current processes and/or vendor relationship(s) handle the death of a responsible party? |
| Death of a responsible party is handled on a case by case basis and varies based on the nature of the debt from the Agency. Some Agency’s debts are not pursued after the death of the responsible party. Some Agency’s debts are not pursued after the death of the debtor. |
| Do you have a designated process or policies around deceased accounts today, and what is envisioned in the future? |
| No. |
| Do you currently search and file probated estate claims? Have you considered an automated tool to identify and file probated estate claims? |
| No. |
