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Statement of Work Fingerprinting Software
The Department of Justice has a requirement to obtain contractor support services for software implementation and maintenance. The government anticipates awarding a Firm Fixed Price contract. The period of performance is a base period and four one-year options for annual maintenance. Contract services shall be performed in accordance with this Statement of Work (SOW).
1.0 BACKGROUND
The government utilizes fingerprinting software to send and receive biometric information to and from the Federal Bureau of Investigations (FBI) along with International Criminal Police Organization (INTERPOL). It is the government’s preference to utilize Commercial Off the Shelf software with some custom based coding involved. The system will utilize a client and server portion, enabling the use of three (3) clients on the United States National Central Bureau (USNCB) network to run through the processes. The government expects the same amount of clients on the new software.
2.0 SCOPE
There are three separate but related tasks in this scope of work: 1) Automated Fingerprint Comparison and Retain Process, 2) Manual Fingerprint Comparison and/or Retain Process and 3) Manual Fingerprint Retrieval from FBI Process.
Task 1: Automated Fingerprint Comparison and Retain Process
a. The first step is a notice/diffusion is received including the .nst file .xml file and/or .jpg photo files)
b. The software then pulls specified biographical information and other information from the XML file, changes it to an NST file. This changes the file from INTERPOL format to FBI format.
c. The package is then submitted as a Criminal Fingerprint Direct Route (CPDR) transaction to the FBI for comparison and retention.
d. FBI then returns an FBI Response No-Ident or Ident (Both contain an FBI number that INTERPOL prints were retained under) to the AFIS (Automated Fingerprint Information System) Workstation’s Transaction Manager.
e. AFIS Station Operators are able to pull results (including rap sheets, fingerprints and photos from FBI Idents and hits results from Department of Homeland Security (DHS) Idents)
f. All appropriate information is packaged by the AFIS Operators into a fingerprint response within internal case systems and uploaded to appropriate case file.
The contractor shall perform the following tasks:
| 1.1 |
| Kickoff Meeting |
| Kick-Off Meeting is conducted between the USNCB and the contractor. During this kickoff meeting there is a review of the overall project expectations and the roles and responsibilities of the project team members. Kickoff the project by holding a working session dedicated to reviewing and introducing all aspects of the project. Establish place for staff to sit, phones, access/clearances. |
| 1.2 |
| Develop Draft and Final Project Schedule |
| Document schedule based on initial schedule/plan included in contractor’s proposal and Kick-Off Briefing. Prepare and submit final Project Schedule based on Government review and updates to the draft. The final baselined schedule is established upon Government approval. |
| 1.3 |
| Develop Design Documents |
| Develop the USNCB Detailed Design Document, System Operations Plan, and Implementation Plan. The Certification & Accreditation (C&A) shall be updated as required. |
| 1.4 |
| Prepare System Test Plan |
| Develop draft System Test Plan. Prepare final System Test Plan based on Government comments. Conduct system tests using System Test Plan, document results, and submit System Test Report to the Government for approval. |
| 1.5 |
| Prepare Security Testing |
| Develop draft Security Test Plan. Prepare final Security Test Plan based on Government comments. Conduct security testing as outlined in the Plan, document results, and submit System Security Test Report to the Government for approval. |
| 1.6 |
| Deliver software |
| Deliver a solution for this process |
| 1.7 |
| Development testing |
| USNCB staff members will test and validate application functionality with both Interpol and FBI. |
| 1.8 |
| Training |
| Deliver training for these processes |
| 1.9 |
| Production Deployment |
| Software shall be deployed onto IAFIS workstations in a production environment with minimal disruption to USNCB staff. |
| 1.10 |
| Develop Bi-weekly Project Status Reports |
| Provide bi-weekly status report covering deployment activities during the reporting period and planned activities for the next period. |
| 1.11 |
| Participate in Bi-weekly Status Meetings |
| The USNCB management representative shall host status meetings with the Project Manager and other appropriate staff. |
| 1.12 |
| Bi-weekly Status Meeting Minutes |
| Produce and submit meeting minutes from the Bi-weekly Status Meetings and any other significant ad hoc meetings as requested. |
| 1.13 |
| Complete Closeout and Lessons Learned |
| USNCB representative and the Contractor conduct meeting to respectively submit lessons learned from project effort. The lessons learned are documented and submitted to the COR. |
| 1.14 |
| Monthly Report |
| Contractor shall submit a report |
Task 2: Manual Fingerprint Comparison and/or Retain Process
a. Documents are received by USNCB case workers that do not meet specifications for automation
b. Through internal case management system, caseworkers then submit fingerprint requests to our AFIS workstation. The fingerprint request contains the .nst file, the .xml file and .jpg photo files.
c. AFIS operators then package the NST XML and JPG files using a submission system and utilities.
d. The AFIS operator then submits the package to the FBI as one of the following:
i. Criminal Fingerprint Direct Route (CPDR) – a subject with a red, blue or green notice and/or diffusion issued by a member country.
1. These submissions are compared against FBI Next Generation Identification (NGI) files and retained. Any results are returned to the transaction manager.
2. These submissions are compared against DHS and any results are returned to the transaction manager.
ii. Criminal Tenprint Submission (CARS) – a criminal history inquiry sent to us by a foreign member country
1. These submissions are compared against FBI NGI files and any results are returned to the transaction manager.
2. These submissions are compared against DHS and any results are returned to the transaction manager.
iii. Unknown Deceased (DEUS) – Unidentified dead bodies – Black notices
1. These submissions are compared again FBI NGI files are retained and any results are returned to the transaction manager.
2. These submissions are compared against DHS and any results are returned to the transaction manager.
iv. Missing Person (MPRS) – Mission person or persons unable to identify themselves
1. These submissions are compared against FBI NGI files and can be retained and any results are returned to the transaction manager
2. These submissions are compared against DHS and any results are returned to the transaction manager.
e. The AFIS Station Operators are then able to pull results (including rap sheets, fingerprints and photos for FBI Idents and hits results from DHS Idents)
f. All appropriate information is packaged by the AFIS operators into a fingerprint response within internal case management system and uploaded to appropriate case file.
| 1.1 |
| Kickoff Meeting |
| Kick-Off Meeting is conducted between the USNCB and the contractor. During this kickoff meeting there is a review of the overall project expectations and the roles and responsibilities of the project team members. Kickoff the project by holding a working session dedicated to reviewing and introducing all aspects of the project. Establish place for staff to sit, phones, access/clearances. |
| 1.2 |
| Develop Draft and Final Project Schedule |
| Document schedule based on initial schedule/plan included in contractor’s proposal and Kick-Off Briefing. Prepare and submit final Project Schedule based on Government review and updates to the draft. The final baselined schedule is established upon Government approval. |
| 1.3 |
| Develop Design Documents |
| Develop the USNCB Detailed Design Document, System Operations Plan, and Implementation Plan. The Certification & Accreditation (C&A) shall be updated as required. |
| 1.4 |
| Prepare System Test Plan |
| Develop draft System Test Plan. Prepare final System Test Plan based on Government comments. Conduct system tests using System Test Plan, document results, and submit System Test Report to the Government for approval. |
| 1.5 |
| Prepare Security Testing |
| Develop draft Security Test Plan. Prepare final Security Test Plan based on Government comments. Conduct security testing as outlined in the Plan, document results, and submit System Security Test Report to the Government for approval. |
| 1.6 |
| Deliver software |
| Deliver a solution for this process |
| 1.7 |
| Development testing |
| USNCB staff members will test and validate application functionality with both Interpol and FBI. |
| 1.8 |
| Training |
| Deliver training for these processes |
| 1.9 |
| Production Deployment |
| IAFIS workstation will be deployed in a production environment with minimal disruption to USNCB staff. |
| 1.10 |
| Develop Bi-weekly Project Status Reports |
| Provide bi-weekly status report covering deployment activities during the reporting period and planned activities for the next period. |
| 1.11 |
| Participate in Bi-weekly Status Meetings |
| The USNCB management representative shall host status meetings with the Project Manager and other appropriate staff. |
| 1.12 |
| Bi-weekly Status Meeting Minutes |
| Produce and submit meeting minutes from the Bi-weekly Status Meetings and any other significant ad hoc meetings as requested. |
| 1.13 |
| Complete Closeout and Lessons Learned |
| USNCB representative and the Contractor conduct meeting to respectively submit lessons learned from project effort. The lessons learned are documented and submitted to the COR. |
| 1.14 |
| Monthly Report |
| Contractor shall submit a report |
Task 3: Manual Fingerprint Retrieval from FBI Process
a. Documents are received by USNCB case workers that do not meet specifications for automation.
b. Through internal case management system, case workers then submit a fingerprint retrieval request to our AFIS operations queue that contains the FBI number of the fingerprints they are trying to obtain.
c. AFIS station operators then submit a fingerprint retrieval request to FBI NGI using the transaction manager.
d. FBI then returns a response to the transaction manager that contains the NST fingerprint file and photos if available.
e. All appropriate information is packaged by the AFIS operators into a fingerprint response within internal case management system and uploaded to the appropriate case file
| 1.1 |
| Kickoff Meeting |
| Kick-Off Meeting is conducted between the USNCB and the contractor. During this kickoff meeting there is a review of the overall project expectations and the roles and responsibilities of the project team members. Kickoff the project by holding a working session dedicated to reviewing and introducing all aspects of the project. Establish place for staff to sit, phones, access/clearances. |
| 1.2 |
| Develop Draft and Final Project Schedule |
| Document schedule based on initial schedule/plan included in contractor’s proposal and Kick-Off Briefing. Prepare and submit final Project Schedule based on Government review and updates to the draft. The final baselined schedule is established upon Government approval. |
| 1.3 |
| Develop Design Documents |
| Develop the USNCB Detailed Design Document, System Operations Plan, and Implementation Plan. The Certification & Accreditation (C&A) shall be updated as required. |
| 1.4 |
| Prepare System Test Plan |
| Develop draft System Test Plan. Prepare final System Test Plan based on Government comments. Conduct system tests using System Test Plan, document results, and submit System Test Report to the Government for approval. |
| 1.5 |
| Prepare Security Testing |
| Develop draft Security Test Plan. Prepare final Security Test Plan based on Government comments. Conduct security testing as outlined in the Plan, document results, and submit System Security Test Report to the Government for approval. |
| 1.6 |
| Deliver software |
| Deliver a solution for this process |
| 1.7 |
| Development testing |
| USNCB staff members will test and validate application functionality with both Interpol and FBI. |
| 1.8 |
| Training |
| Deliver training for these processes |
| 1.9 |
| Production Deployment |
| IAFIS workstation will be deployed in a production environment with minimal disruption to USNCB staff. |
| 1.10 |
| Develop Bi-weekly Project Status Reports |
| Provide bi-weekly status report covering deployment activities during the reporting period and planned activities for the next period. |
| 1.11 |
| Participate in Bi-weekly Status Meetings |
| The USNCB management representative shall host status meetings with the Project Manager and other appropriate staff. |
| 1.12 |
| Bi-weekly Status Meeting Minutes |
| Produce and submit meeting minutes from the Bi-weekly Status Meetings and any other significant ad hoc meetings as requested. |
| 1.13 |
| Complete Closeout and Lessons Learned |
| USNCB representative and the Contractor conduct meeting to respectively submit lessons learned from project effort. The lessons learned are documented and submitted to the COR. |
| 1.14 |
| Monthly Report |
| Contractor shall submit a report |
3.0 REQUIREMENTS FOR SOFTWARE MAINTENANCE
The vendor must provide annual maintenance of the software to include (but not limited to) updates, security patches, and problem fixes. This maintenance will start once the software is implemented and will continue until the end of the base year, after this it will be an annual option, in line with the period of performance in section 6.
4.0 ADDITIONAL REQUIRMENTS
a. The software must be able to be integrated into an existing INTERPOL web service for checking nominal data using demographic information stored in the Fingerprint nst file.
b. The software used must be certified by the FBI as tested and in compliance with the FBI’s Next Generation Identification (NGI) Image Quality Specifications (IQS). Further details listed at https://www.fbibiospecs.cjis.gov/Certifications
5.0 DELIVERABLES
The Contractor shall deliver services in accordance with this Scope of Work (SOW) and shall deliver documentation according to the following tables.
Task 1 Required Document Delivery & Schedule
| Activity/Document |
| Due Date |
| 1.1 |
| Kickoff Meeting |
| 3 days after award |
| 1.2 |
| Draft Project Schedule |
| 2 weeks after award |
| 1.2 |
| Final Project Schedule |
| 4 weeks after award |
| 1.3 |
| Develop Design documents |
| Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal. |
| 1.4 |
| System Test |
| Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal. |
| 1.5 |
| System Security Test |
| Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal. |
| 1.6 |
| Deliver fully functional IAFIS workstation with FBI certified printer and scanner |
| Date/timeframe shall be determined at task order issuance to indicate date or timeframe specified in contractor’s proposal. |
| 1.7 |
| Deliver software |
| Must be within the first 90 days after award. Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal. |
| 1.8 |
| Production Testing |
| Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal. |
| 1.9 |
| Development Testing |
| Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal. |
| 1.10 |
| Bi-weekly Status Reports |
| Bi-weekly – 24 hours prior to status meeting |
| 1.11 |
| Bi-weekly Status Meetings |
| Bi-weekly |
| 1.12 |
| Bi-weekly Status Meeting Minutes |
| COB 2 days following bi-weekly status meetings |
| 1.13 |
| Lessons Learned Report |
| Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal. |
Task 2 Required Document Delivery & Schedule
| Activity/Document |
| Due Date |
| 2.3 |
| Provide documentation for administering fingerprint gateway |
| Date/timeframe shall be determined at award issuance to indicate date or timeframe specified in contractor’s proposal.. |
6.0 PERIOD OF PERFORMANCE
Base Period: 12 months from date of award Option I : 12 additional months Option II : 12 additional months Option III : 12 additional months Option IV : 12 additional months
7.0 PLACE OF PERFORMANCE
INTERPOL Washington 145 N Street, NE Washington, DC 20002
8.0 CONTRACTING OFFICER'S REPRESENTATIVE (COR)
The COR for this contract will be:
Stephen Somerville Stephen.Somerville@usdoj.gov 202.616.7370
