Request for Proposals 15F06722R0000005 Amendment 2.pdf

UNITED STATES DEPARTMENT OF JUSTICE

FEDERAL BUREAU OF INVESTIGATION

Tactical Social Media Exploitation Tool

REQUEST FOR PROPOSAL

(“RFP” or “Solicitation”) NUMBER

15F06722R0000005

December 17, 2021

Amendment 1 – January 7, 2022

Amendment 2 – January 21, 2022

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Part 15, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation;

proposals are being requested. Interested parties are responsible for monitoring this site to ensure they have the most up-to-date information about this acquisition. No partial proposals will be considered. No partial award will be made. No multiple awards are anticipated. This is not a solicitation for a personal services contract, this is a non-personal services solicitation.

This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular

FAC 2005-95.

FEDERAL BUREAU OF INVESTIGATION

FINANCE DIVISION

PROCUREMENT SECTION

DATE: January 21, 2021

SUBJECT: Request for Proposal (RFP) No. 15F06722R0000005

All Interested Parties, The Federal Bureau of Investigation (FBI) would like to invite your company to submit a proposal for this acquisition as outlined in the accompanying RFP.

This solicitation is issued as a Request for Proposal as a total small business set-aside in accordance with FAR Part 15.

Proposals shall be submitted on or before 4:00 PM CST time on January 28, 2022, by email to the attention of Steve McMan at smcman@fbi.gov. Ensure that “RFP 15F06722R0000005” appears in the subject line of ALL your emails regarding this solicitation.

The schedule of events is:

RFP Release Date: December 17, 2021

Questions due to the FBI: December 31, 2021

FBI Answers disseminated: January 7, 2022

Final Proposals due to the FBI: January 18, 2021

Extended Proposal Due Date: January 28, 2022

Sincerely, Steve McMan

Contracting Officer

Professional Service Acquisition Unit

Procurement Section

Finance / Facilities Division

Part I - The Schedule

SECTION A – SOLICITATION/CONTRACT FORM

The attached SF-1449 (Attachment A) shall be utilized by all Offerors to complete required information for block 17a and block 30. The attached SF-1449 must be signed and dated by all

Offerors.

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

The attached Statement of Work (SOW) (Attachment B) provides a detailed description of all services required under this RFP.

Offerors shall submit pricing only in Volume IV.

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

The Contractor shall utilize the attached SOW (Attachment B) for proposal purposes.

SECTION D – PACKAGING AND MARKING

No physical deliveries are anticipated.

SECTION E – INSPECTION AND ACCEPTANCE

FAR 52.212-4 Contract Terms and Conditions – Commercial Items (Oct 2018)

SECTION F – DELIVERIES OR PERFORMANCE

F.1 DELIVERABLES

Contractor shall submit all deliverables to the Contracting Officer’s Representative (COR) and coordinate with the Contracting Officer (CO) and Contract Specialist (CS). The COR will provide written notification of acceptance or rejection of all deliverables within ten (10) calendar days of the scheduled delivery date or actual delivery date, whichever is later. In the event of absence of written notification of the Government’s acceptance or rejection within ten (10) calendar days, it is the responsibility of the Contractor to confirm receipt and acceptance of the deliverable(s). All rejection notifications will include an enumeration and explanation of the specific deficiencies causing the rejection. If requested by either the Contractor or FBI, a meeting will occur to discuss the deliverable in detail.

The Contractor shall be responsible for providing all deliverables identified in the SOW.

F.2 NOTICE TO THE GOVERNMENT OF DELAYS

In the event the Contractor encounters difficulty in meeting performance requirements, or anticipates difficulty in complying with the contract delivery schedule or completion date, or whenever the Contractor has knowledge that any actual or potential situation is delaying or threatens to delay the timely performance of this contract, the Contractor shall immediately notify the CO and the COR, in writing, giving pertinent details; provided, however, that this data shall be informational only in character and that this provision shall not be construed as a waiver by the Government of any delivery schedule or date, or any rights or remedies provided by law or under this contract.

F.3 FEDERAL ACQUISITION REGULATION (48 CFR Chapter 1) CLAUSES

This contract incorporates the following clauses by reference, with the same force and effect as if it were given in full text. Upon request, the CO will make its full text available. Also, the full text of a clause may be accessed electronically at http://www.acquisition.gov/far.

The following contract clauses pertinent to this section are hereby incorporated by reference:

• 52.242-15 Stop Work Order (Aug. 1989)

• 52.247-34 F.o.b Destination (Nov 1991)

F.4 PERIOD OF PERFORMANCE

The period of performance for this contract is anticipated to be:

Period Begin End

Base Year 3/1/2022 2/28/2023

Option Year 1 3/1/2023 2/29/2024

Option Year 2 3/1/2024 2/28/2025

Option Year 3 3/1/2025 2/28/2026

Option Year 4 3/1/2026 2/28/2027

The actual period of performance will be established at the time of award. The contemplated contract will include four (4) one-year option periods that may be exercised at the sole discretion of the Government. For the option years, the CO may exercise the option by written notice to the

Contractor within 30-days. The CO may exercise all the line items, some of the line items, or none of the line items in each option period.

F.5 PLACE OF PERFORMANCE

Most of the performance will take place at the Contractor’s facilities.

The Contractor shall meet with the Government representatives on this contract when and if needed, either at the Vendor facility or at an FBI facility. The primary location for the

Government representatives for this contract is Huntsville, AL, though meetings can also be virtual. Vendor personnel will be escorted at all times if the meeting occurs at an FBI facility.

SECTION G – CONTRACT ADMINISTRATION DATA

This contract shall be administered by the Contracting Officer identified below:

Steve McMan, Contracting Officer

Professional Services Acquisitions Unit (PSAU)

Redstone Arsenal, AL

Email: SMcMan@fbi.gov

The Contracting Officer’s Representative for this contract is:

Danielle Lindler, Budget Analyst

935 Pennsylvania Ave. NW

Washington, DC 20535

DLindler@fbi.gov

The Contract Specialist for this contract is:

Stevon Walker

Professional Services Acquisition Unit (PSAU)

Redstone Arsenal, AL

Email: SWalker4@fbi.gov

G.1 CONTRACTING OFFICER

The CO is the appointed authority to bind the Government to extent of the authority delegated.

Direction that will modify the scope, schedule, terms and conditions, funding, or any other action that may modify the order as originally entered with the FBI must be given only by the CO. All

Task Order related matters shall be addressed to the attention of the CO throughout the life of the Task Order. Written communications shall refer to the Task Order and shall be mailed to the

CO at the above address unless otherwise instructed.

G.2 CONTRACTING OFFICER’S REPRESENTATIVE

In accordance with JAR 2852.201-70 Contracting Officer’s Representative (COR) (JAN 1985)

G.2.1. The COR is authorized to:

a) Act as liaison and to coordinate Contractor / Government activities.

b) Arrange for and coordinate the use of Government resources (personnel, space, documents, etc.).

c) Provide technical guidance in the performance of the contract; and

d) Receive, review, and approve (but not reject or deny) progress reports, selected invoices and final reports or other functions of a technical nature. The authority to reject performance and deny associated invoices is expressly reserved for the CO.

G.2.2. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing contract administrative direction to the contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the Scope of Work; evaluating performance; and certifying all invoices for acceptance of the services furnished for payment.

G.2.3 The COR does NOT have the authority and may NOT issue any technical direction which:

mailto:SMcMan@fbi.gov

a) Constitutes an assignment of work outside the general scope of this effort.

b) Constitutes a change as defined in the “Changes” clause.

c) In any way causes an increase or decrease in the cost or the time required for performance.

d) Changes any of the terms, conditions, or other requirements of this effort; and

e) Suspends or terminates any portion of this effort.

G.2.4 The COR does NOT have the authority to commit government funds.

G.2.5 No oral statement of any person, Government or contractor, shall modify or otherwise affect the terms, conditions, or specifications stated in this contract. All modifications of the contract must be made in writing by the CO.

G.3 INVOICE REQUIREMENTS - Invoice Processing Platform (IPP)

The Federal Bureau of Investigation (FBI) has transitioned its invoice payment processing operations to the Invoice Processing Platform (IPP). This will be executed as part of a broader effort to meet compliance with the Office of Management and Budget’s 2018 electronic invoicing mandate.

IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the

Treasury’s Bureau of the Fiscal Service in partnership with the Federal Reserve Bank of St.

Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency. To learn more about IPP, please visit

IPP.gov.

To prepare for this transition, please review the following timeline and actions:

Upon receipt of this notification

• Request an IPP user account from your company’s IPP administrator if your company is registered in IPP but you do not already have an account

• Send the name of a POC who will act as your company’s IPP administrator to the FBI if your company is not registered in IPP.

• Review IPP training and help materials

Until further notice, all invoices should continue to be forwarded to the FBI’s central invoicing inbox (central_invoices@fbi.gov).

Obtaining Access to IPP (Registered Vendors)

If your company is already registered in IPP, you will not be required to re-register. Please contact your organization’s IPP account administrator so that he/she may add you as an additional user to your company’s vendor profile.

Obtaining Access to IPP (Unregistered Vendors)

If your company is not already registered in IPP, you will need to provide the FBI with a point of contact to serve as your IPP administrator. This individual will be responsible for initial account registration as well as creating and managing your company’s IPP users and permissions. Once the requested point of contact’s information has been received, the FBI will submit a request to begin the enrollment process.

The POC will receive two emails from IPP Customer Support:

• The first email contains the initial administrative IPP User ID

• The second email, sent within 24 hours of receipt of the first email, contains a temporary password.

• You must log in with the temporary password within 30 days

Registration is complete when the initial administrative user logs into the IPP web site with the

User ID and password provided and accepts the rules of behavior. Additional user accounts, including administrators, can be created after initial login.

Until further notice, point of contact information pertaining to who will serve as your company’s

IPP administrator should be forwarded to Keenan Robinson (krobinson2@fbi.gov) and Jimmy

Riffle (jdriffle@fbi.gov). Please include the following contact information:

• Full name

• Email address

• Phone number

• Title

Training

Vendor training materials, including a first-time login tutorial, are available on the IPP.gov website. Once you have logged in to the IPP application, you will have access to user guides that provide step-by-step instructions for all IPP capabilities ranging from creating and submitting an invoice to setting up email notifications. Live webinars are held monthly and provide a great opportunity to learn the basics of the system. Individuals within your company responsible for submitting invoices should review these materials upon receipt of this notification.

Additional Support

Phone support for IPP is available Monday through Friday from 8:00 am to 6:00 pm ET: (866)

973-3131. The IPP Customer Support team is available during this time to provide user assistance and to answer any questions related to the IPP application. Questions about the IPP application can also be emailed to IPPCustomerSupport@fiscal.treasury.gov.

• For answers to frequently asked questions, visit the Vendor FAQ page on the IPP.gov web site.

• For contract-specific questions, please contact your contracting officer at the number provided in your contract.

G.4 System for Award Management Requirement (SAM)

The Offerors and Awarded Contractor shall ensure its company is registered in the System for

Award Management (SAM). All vendors shall be registered SAM to receive government contracts. In addition, the FBI will be using a new financial management system on 10/1/2013 that has a direct interface with SAM. If any current FBI vendor data conflicts with SAM Data, the information contained in SAM may override our current information. It is the Contractor’s responsibility to ensure that company information in SAM is current, accurate, and complete in

SAM. This information includes TIN, EFT, DUNS, ad- dresses, and contact information. The

EFT banking information on file in SAM will be the information the FBI uses to processes payment with vendors doing business with the FBI.

If the Contractor does not maintain an active registration in SAM payments will be held until registration is reactivated. The FBI is not responsible for prompt payment penalties or delays in payment processing due to inaccurate or outdated information in SAM.

G.5 Small Business Accelerated Payment

The Contractor must indicate his business size on each invoice to assist the payment office in determining eligibility for accelerated payment in accordance with OMB Memo M-11-32, “Accelerating Payments to Small Businesses for Goods and Services,” dated 10/14/2011. The

Prompt Payment Act still applies to this action; however, the agency will make best efforts to pay proper invoices within 15 days.

SECTION H – SPECIAL CONTRACT REQUIREMENTS

Offerors shall comply with all special contract and security requirements outlined in Section 7 of the SOW in addition to those listed below.

H.1 CONTRACTOR CERTIFICATION OF COMPLIANCE WITH FEDERAL TAX

REQUIREMENTS

By submitting a response to a solicitation or accepting a contract award, the contractor certifies that, to the best of its knowledge and belief, the contractor has filed all Federal Tax Returns required during the three years preceding the certification, has not been convicted of a criminal offense under the Internal Revenue Code of 1986, and has not, more than 90 days prior to certification, been notified of any unpaid Federal tax assessment for which the liability remains unsatisfied, unless the assessment is the subject of an installment agreement or offer in compromise that has been approved by the Internal Revenue Service (IRS) and is not in default, or the assessment is the subject of a non-frivolous administrative or judicial proceeding.

H.2 INVERTED DOMESTIC CORPORATION

Section 743(a) of Division D of the Omnibus Appropriations Act 2009, prohibits the Federal

Bureau of Investigation (FBI) from entering into any contract with any foreign incorporated entity which is treated as an inverted domestic corporation under Section 835(b) of the Homeland

Security Act of 2002 (6 U.S.C. § 395(b)) or any subsidiary of such entity. This prohibition does not apply to contracts entered before March 11, 2009, or to any task orders issued pursuant to such contracts. The Attorney General shall waive prohibitions in the interest of national security.

The Contractor under this solicitation warrants that:

___it is not a foreign incorporated entity that should be treated as an inverted domestic corporation pursuant to 6 U.S.C. §395 (b);

___it is a foreign incorporated entity that should be treated as an inverted domestic corporation pursuant to 6 U.S.C. § 395 (b), but it has submitted a request for waiver or plans to submit a request for waiver.

A copy of the approved waiver, if a waiver has been granted, or the waiver request, if a waiver has been applied for, shall be attached to the bid or proposal. The Contractor warrants that is at any time after award it discovers it is a foreign incorporated entity that should be treated as an inverted domestic corporation pursuant to 6 U.S.C. § 395 (b), and waiver was not obtained, the

Contractor shall make an immediate and full disclosure in writing to the Contracting Officer.

The Government may terminate the contract at no cost to the Government.

Prohibition from procuring

Effective August 13, 2019, the USG agencies will be prohibited from procuring “any equipment, system or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system;

or enter into a contract (or extend or renew a contract) with an entity that uses any equipment, systems, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system….The term

‘covered telecommunications equipment or services’ means any of the following: (A)

Telecommunications equipment produced by Huawei Technologies Company or ZTE

Corporation (or any subsidiary or affiliate of such entities). (B) For the purpose of public safety, security of government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology

Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities), unless a waiver is obtained in accordance with applicable regulations.

Part II – CONTRACT CLAUSES

SECTION I – CONTRACT CLAUSES

Attachment A has all incorporated clauses.

Part III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

SECTION J – LIST OF ATTACHMENTS

Attachment Description

Attachment A Standard Form (SF) 1449

Attachment B Statement of Work (SOW)

Attachment C Past Performance Information Sheet

Attachment D Past Performance Questionnaire

Part IV – REPRESENTATIONS AND INSTRUCTIONS

SECTION K – REPRESENTATIONS, CERTIFICATIONS, AND OTHER

STATEMENTS OF OFFERORS OR RESPONDENTS

This solicitation requires registration with the System for Award Management (SAM) prior to award, pursuant to FAR 4.1102 and other applicable regulations and guidelines. Information can be found at www.sam.gov. The FBI is utilizing a new financial system that has a direct interface with SAM. If any current FBI vendor data conflicts with SAM data, the information contained in SAM may override the FBI current information. The Offerors information in SAM must be updated and accurate, and shall include Tax ID#, EFT, DUNS#, Cage Code #, address, and contact information. The EFT banking information on file in SAM will be used to process payment to vendors.

If the Contractor does not maintain an active registration in SAM, payments will be held until registration is reactivated. The FBI is not responsible for prompt payment penalties or delays in payment processing due to inaccurate or outdated information in SAM.

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR

RESPONDENTS

L.1 GENERAL INSTRUCTIONS

(a) This section of the Instructions to Offerors (ITO) provides general guidance for preparing proposals as well as specific instructions on the format and content of the proposal. The offeror’s proposal must include all data and information requested by the ITO and must be submitted in accordance with these instructions. Any offeror who submits an incomplete package may be considered non-responsive. The offeror shall be compliant with the requirements stated in the Statement of Work (SOW). Non-conformance with the instructions provided in the ITO may result in unfavorable proposal evaluation or rejection of the proposal.

(b) The proposal shall be clear, concise, and shall include enough detail for effective evaluation and for substantiating the validity of stated claims. The proposal should not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. The proposals shall demonstrate that the Offeror has a clear understanding of the Government requirements as outlined in Attachment B. Offerors shall assume that the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the offeror’s proposal.

(c) Elaborate brochures or documentation, binding, detailed artwork, or other embellishments are unnecessary and are not desired.

(d) In accordance with FAR Subpart 4.8, Government Contract Files, the Government will retain one copy of all unsuccessful proposals. Unless the offeror requests otherwise, the

Government will destroy extra copies of such unsuccessful proposals.

Contract award will be made on a best value trade-off basis considering the following factors, which are listed in descending order of importance: Technical Requirements, Past Performance, http://www.sam.gov/ and Price. Each of those factors, individually and combined, are significantly more important than Price. Price will become more important as the two (2) non-price factors become equal.

Organizational Conflict of Interest (OCI) will be evaluated as part of the CO’s determination of responsibility. Pricing information shall only be included in Volume IV.

L.2 GENERAL INFORMATION

L.2.1 POINT OF CONTACT

Steve McMan, Contracting Officer (CO) is the main point of contact for this acquisition. Address any questions or concerns you may have to the CO. Written requests for clarification may be sent to Steve McMan at the email address identified below:

Steve McMan, Contracting Officer

SMcMan@fbi.gov

L.2.2 REQUEST FOR DISCOUNTS/ADDITIONAL PRICE REDUCTIONS

The Government is hereby requesting maximum additional discounts and price reductions for this contract.

L.2.3 CONTRACT TYPE

The FBI anticipates awarding a Firm Fixed Price (FFP) contract to fulfill this requirement. The primary North American Industry Classification System Code (NAICS) for this Task Order is

519130, Internet Publishing and Broadcasting and Web Search Portals. This requirement is a total small business set-aside.

L.2.4 INCURRED EXPENSES

The Government is not responsible for any costs incurred or associated with preparation and submission of a proposal in response to this solicitation.

The FBI reserves the right to make no award.

L.2.5 DISCREPANCIES

If an Offeror believes that the requirements in this solicitation contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the Contracting Officer in writing with supporting rationale.

L.2.6 TEAMING/PARTNERING/SUBCONTRACTORS OFFERORS

If the offer is based on a teaming/partnering/subcontractor relationship, the offeror shall provide a copy of the teaming/partnership agreement and validate that each team member is eligible for contract award through www.sam.gov. The agreement shall include information which identifies the responsibilities for each entity under contract. All portions of this solicitation apply to any and all subcontractors.

L.3 ADDITIONAL INFORMATION

L.3.1 QUESTIONS & ANSWERS

Questions should be emailed to Steve McMan at smcman@fbi.gov. Questions will be answered by posting answers to the RFP posting, and any amendments, via SAM.gov. Questions shall

NOT contain proprietary or classified information. The Government does not guarantee that questions received after December 31, 2021; 12:00pm CST will be answered. Questions must be submitted in the following format using Microsoft Word:

Question # Category RFP Reference Question

Questions are due electronically by 12:00pm CST on December 31, 2021.

L.3.2 PROPOSAL SUBMISSIONS

Offerors shall submit their proposal directly to the CO and CS and shall include the RFP Number

15F06722R0000005 in the subject line of the email. Electronic (email) submission is the only acceptable method. HAND DELIVERIES WILL NOT BE ACCEPTED. Submissions shall be made in programs compatible with Microsoft Office 2013 or newer (Word, Excel and/or

Power Point), or Adobe Acrobat PDF. Only UNCLASSIFIED information shall be submitted.

Any Offeror submitting proprietary information shall mark that information accordingly. If the proposal is not received by the due date and time, it will be considered late and will not be opened, nor evaluated.

Anticipated Solicitation Milestone Schedule

Acquisition Event Due Dates

Request for Proposal (RFP) Release Date: December 17, 2021

Questions from Offerors NLT: December 31, 2021

Responses from Government: January 7, 2022

Proposal Due Date: January 28, 2022

Anticipated Award Date: February 28, 2022

L.3.3 ORGANIZATION/NUMBER OF COPIES/PAGE LIMITS

The Offeror shall prepare their proposal as set forth in the Proposal Organization Table (Table

L-1 below). The titles and contents of the volumes shall be as defined in this table, all of which shall be within the required page limits and with the number of copies as specified in Table I-1.

Page limitations shall be treated as maximums. If exceeded, the excess pages may not be read or considered in the evaluation of the proposal. Documents that are incorporated or referenced in the proposal will be included in the page limit calculation and disregarded if the page limits including attached, referenced, or incorporated documents are exceeded.

The contents of each proposal volume are described in the ITO paragraph as noted in the table below.

Table L-1: Proposal Organization

VOLUME

ITO

PARAGRAPH

NUMBER

SECTION TITLE

PAGE

LIMIT

I 5.3 Technical Requirements 20

II 6.1 Past Performance 12

III 7 Organizational Conflict of Interest (OCI) None

IV 8 Price 3

L.3.4 COST OR PRICING INFORMATION

All cost or pricing information shall be addressed only in the Volume IV.

L.3.5 GLOSSARY OF ABBREVIATIONS AND ACRONYMS

Each volume shall contain a glossary of all abbreviations and acronyms used, if applicable, with an explanation for each. Glossaries do not count against the page limitations for their respective volumes.

L.3.6 PAGE SIZE AND FORMAT

All portions of the Offerors’ proposals (to include all Volumes and additional documentation) shall be single spaced, 12-point font Times New Roman for the body, 9-point font Times New

Roman for graphics and tables and have 1-inch margins. Pages shall be numbered sequentially by volume.

L.3.7 LABELING

A cover sheet should be included in each volume, clearly marked as to volume number, title, solicitation identification and the offeror’s name. Be sure to apply all appropriate markings including those prescribed in accordance with FAR 52.215-1(e), Restriction on Disclosure and

Use of Data, and 3.104-4, Disclosure, Protection, and Marking of Contractor Bid or Proposal

Information and Source Selection Information.

L.3.8 COVER PAGE

The Offeror’s shall include a cover page with the following information, in addition the information in Section L.3.7, in each volume:

(1) Offeror name

(2) Date of submission

(3) Solicitation Name and Number

(4) All offerors’ proposal(s) shall be valid at least 180 days after the proposal due date. The offeror shall make a clear statement in the Cover Page that the proposal is valid at least

180 days from the proposal due date.

(5) Provide the name, title, and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually. Also, identify those individuals authorized to negotiate with the

Government.

(6) Provide company/division’s CAGE code; DUNS code; and size of business (large or small). List all locations where work is to be performed and indicate whether such facility is a division, affiliate, or subcontractor, and the percentage of work to be performed at each location.

L.4 DISCUSSIONS

The Government reserves the right to engage or not engage in discussions with Offerors regarding this procurement.

L.5 VOLUME I – TECHNICAL PROPOSAL

L.5.1 GENERAL

The Technical Proposal volume should be specific and complete. Your responses will be evaluated against the criteria outlined in Section M. Using the instructions provided below, provide as specifically as possible your proposed methodology for satisfying these factors, and your proposal shall address all requirements of each factor. All the requirements specified in the solicitation are mandatory. By your proposal submission, you are representing that your firm will perform all the requirements in the solicitation. It is not necessary or desirable for you to tell us so in your proposal. Do not merely reiterate the objectives or reformulate the requirements specified in the solicitation.

L.5.2 VOLUME ORGANIZATION

Volume One shall be organized according to the following general outline:

(1) Cover Page

(2) Table of Contents

(3) Cross Reference Matrix (if applicable)

(4) Factor One: Technical Requirements

(5) Glossary of abbreviations and acronyms (if applicable)

L.5.3 Factor One: Technical Requirements

The Offeror shall explain how their tool meets the different requirements described in Section

2.1 of the SOW (Attachment B), screen shots are recommended. The Offeror shall also provide a plan for addressing each of the requirements within Section 2.1 of the SOW. The Offeror's plan shall demonstrate a clear understanding of the Government's requirement in Section 2.1 of the

SOW.

The Offeror shall describe their ability to use Predictive Analytics, Network-Based Searches, and Bot Detection, if applicable. The Offeror shall include a listing of all Data Sources the tool can provide. An Offeror may receive a strength if they are able to provide the desirable technical capabilities. The Offeror shall describe any limitations in addition to their capabilities to each of the criteria outlined in this section. The Offeror may describe other technical features that make their system unique over and above the ones mentioned in the SOW.

L.6 VOLUME II – PAST PERFORMANCE PROPOSAL

L.6.1 Factor Two: Past Performance

The Offeror shall provide Past Performance Information (PPI) for three (3) recent and relevant contracts using the provided Past Performance Information Sheet (Attachment C) for each example (4-page limit per example). Two (2) of the Past Performance examples shall be of work performed as the Prime contractor only and one (1) of the examples may be for performance of the technology provider (OEM) or teaming partner.

L.6.2 Past Performance Information

The three (3) contracts shall meet the recency requirements as defined in Section L.6.5. Offerors shall demonstrate how their past performance meets the relevancy definition in Section L.6.6.

This information is to assist the evaluators in determining relevancy of past performance submitted for the evaluation.

PPI sheets shall contain a description of the past performance by specific contract. The Offeror shall also provide a brief narrative describing the relevance of each contract to the proposed acquisition. The Government is not bound by the Offeror’s opinion on relevancy.

The Offeror shall include current and accurate contact information for at least two (2) points of contact (POC) for each contract listed on a PPI sheet. If necessary, the Government may contact the POCs to verify the information provided in the PPI or completed in the Past Performance

Questionnaires (PPQs) (Attachment D). The identified POCs for each contract should be familiar with the Offeror’s recent and relevance past performance. A list of typical POCs may include the following (or commercial equivalents):

a) Contracting Officer

b) Contract Administrator with direct oversight of contractor performance

c) Contracting Officer’s Representative

d) Contracting Officer’s Technical Representative

e) Quality Assurance Evaluator

f) Program/Project Manager, or equivalent

L.6.3 Contractor Performance Assessment Reports

The Offeror shall provide all available Contractor Performance Assessment Reports (CPARs) for the contracts submitted in addition to the PPI sheets. CPARs evaluations are excluded from the page limitations.

L.6.4 Past Performance Questionnaire (PPQ)

Information provided on the PPQs assists the evaluation team in determining the performance confidence assessment. The Offeror is responsible for, not later than 10 days prior to proposal due date, sending Attachment D to respondents listed in the PPI who will subsequently complete and submit information to the Government to be received by the proposal due date. The Offeror shall complete the PPQ consistent with the PPQ instructions and then forward the entire questionnaire to the POCs listed in the PPI for completion

Once the PPQs are completed by the POCs, the information contained therein shall be considered source selection sensitive and shall not be released to the Offeror. The Offeror shall instruct each of the POCs to email the completed PPQs directly to and the Contracting Officer, Steve McMan, at SMcMan@fbi.gov in accordance with the instructions within Attachment D. The instructions in Attachment D also provide the naming convention that shall be utilized by the respondent.

The Government reserves the right to contact these sources if they do not submit responses by the RFQ closing date and consider them in making a performance confidence assessment.

L.6.5 Recency

The Offeror shall submit PPI on contracts for relevant work performed during the five-year period preceding the date of RFQ release. If any part of the performance falls within the above timeframe, the contract in its entirety may be considered for past performance.

L.6.6 Relevancy

In demonstrating relevancy, the Offeror’s PPI submissions should focus on the following tasks:

a) Tool roll-out and activation at new site.

b) Training of new users

c) Modification of system for new customer requirements

d) Sustainment, including outages and notifications to users

The Offeror shall submit information on contracts that they consider are relevant in demonstrating their ability to perform the proposed effort. The Offeror shall include rationale to support the assertion of relevance and how the referenced contract is a relevant indicator of performance against the elements above. This information shall be submitted as part of the PPI sheet, Attachment C. For a description of the characteristics or aspects the Government will consider in determining relevance, see Section M.2.3.2 and Table M-1.

L.7 VOLUME III - ORGANIZATIONAL CONFLICT OF INTEREST (OCI)

The Offeror shall submit an OCI mitigation plan and comply with FAR Subpart 9.5 in which the

Offeror and any subcontractors, consultants or teaming partners, disclose information concerning actual or potential OCI affecting the Offeror’s proposal, or any work related to this

SOW. This mitigation plan will be reviewed as to the approach to avoid, neutralize or mitigate potential conflict of interests. The review will determine how effectively and efficiently the plan accomplishes review and mitigation/neutralization of OCI.

The Offeror shall submit an OCI mitigation plan for themselves and proposed subcontractors.

This factor will be evaluated as part of the CO’s determination of responsibility of the apparent awardee.

The mitigation plan shall also describe any known potential conflicts, to include bias and/or impaired objectivity. This may include development of Statement of Work, requirements, organizational design, or other elements that could be considered evaluation factors, which could give rise to a bias OCI. This may also include the contractor evaluating its own product or services or that of its competitor, which could rise to an impaired objectivity OCI. For this requirement, the Offeror’s, or its teaming partners’, work on this or other contracts for which contract personnel or its teaming partners are currently engaged with could potentially render them unable to provide impartial program management analysis and recommendations to the

FBI.

The Government shall treat all submissions as proprietary under 18 U.S.C. § 1905 and protect proposed information accordingly.

The agency reserves the right to waive the requirements of FAR 9.5, in accordance with FAR

9.503.

L.8 VOLUME IV – PRICE VOLUME

L.8.1 GENERAL

The Offeror shall propose a firm fixed price for all subscription services, including all discounts, for a 12-month base year and four (4) 12-month option years. All price proposals shall be fully burdened and include all premium products and support services offered in the commercial marketplace. The Offerors’ Price Volume shall state their proposed price using the following format.

Contract Year Proposed Price

Base Year $

Option Year 1 $

Option Year 2 $

Option Year 3 $

Option Year 4 $

Total Contract Price $

The Offeror shall state in the Price Volume any assumptions relied upon in determining prices in a separate document. The Offeror shall address all pricing information ONLY in Volume IV.

The Offeror shall complete the following sections of the SF-1449:

Block Description

17a Contractor / Offeror (Company)

Company Physical Address

Individual Phone Number

Code (DUNS)

Facility Code

30a Signature of Offeror (Individual authorized to bind the company)

30b Name and Title of Signer (Individual authorized to bind the company)

30c Date

The SF-1449 is not included in the page limitation.

Failure to comply with the instructions in this section constitute grounds for eliminating a contractor from further consideration for contract award.

SECTION M – EVALUATION FACTORS FOR AWARD

M.1 BASIS OF AWARD

The Government will evaluate proposals in accordance with the factors stated in this solicitation and will award the contract to the responsible offeror whose proposal represents the “Best Value” to the Government based on a trade-off between price and non-price factors. A contract may be awarded to the offeror who is deemed responsible in accordance with the FAR, whose proposal conforms to the solicitation’s requirements (to include all stated terms, conditions, representations, certifications, and all other information required by the “Instructions, Conditions, and Notices to Offerors or Respondents” section of this solicitation) and is judged, based on the evaluation factors to represent the best value to the Government. The Government seeks to award to the offeror who gives the Government the greatest confidence that it will best meet, or exceed, the requirements. This may result in an award to a higher rated, higher priced offeror, where the decision is consistent with the evaluation factors and the Source Selection

Authority (SSA) reasonably determines that the overall business approach and/or technical superiority of the higher price offeror outweighs the price difference. The SSA will base the source selection decision on an integrated assessment of proposals against all source selection criteria in the solicitation (described below).

M.2 EVALUATION FACTORS

The Offeror’s Proposal will be evaluated for the following two (2) non-price factors, which are listed in descending order of importance, Technical Requirements and Past Performance. All three non-price factors are significantly more important than price. As Offeror’s Proposals become closer in ratings on the non-price factors, the Price Proposal will take on a greater importance. Award will be made to the offeror proposing the combination most advantageous to the Government based upon an integrated assessment of the evaluation factors and subfactors described below.

OCI is not an evaluation factor and will not be evaluated during the technical evaluation; rather, the Government will review the prospective awardee’s OCI plan for acceptability. Any Proposal with an unacceptable OCI plan will be ineligible for award.

M.2.1 RATING METHODOLOGY / DEFINITIONS

The Government will assess the proposal’s relative qualities solely on the factors and subfactors specified in this solicitation. Accordingly, the Government will conduct an in-depth evaluation of each proposal against the factors and subfactors established in the solicitation and assign evaluation ratings as set forth in the tables below.

Table M-1: Factor 3 Past Performance Relevancy Rating

Adjectival Rating Description

Very Relevant Past performance effort involved essentially the same scope and magnitude of effort and complexities this solicitation requires.

Relevant Past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.

Somewhat Relevant Past performance effort involved some of the scope and magnitude of effort and complexities this solicitation requires.

Not Relevant Past performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires.

Table M-2: Factor 3 Past Performance Quality Definitions

Rating Rating Definition

Exceptional Performance meets contractual requirements and exceeds many to the

Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Very Good Performance meets contractual requirements and exceeds some to the

Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Not Applicable No information or did not apply to your contract. Unable to provide assessment.

Table M-3: Factor 3 Past Performance Confidence Assessment Ratings

Color Adjectival Rating Description

Blue High Confidence Based on the Offeror’s recent / relevant performance record, the Government has a high expectation that the Offeror will successfully perform the required effort.

Green Satisfactory Confidence Based on the Offeror’s recent / relevant performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort.

White Neutral Confidence No recent / relevant performance record is available, or the

Offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. The

Offeror may not be evaluated favorably or unfavorably on the factor of past performance.

Yellow Little Confidence Based on the Offeror’s recent / relevant performance record, the Government has a low expectation that the Offeror will successfully perform the required effort.

Red No Confidence Based on the Offeror’s recent / relevant performance record, the Government has no expectation that the Offeror will be able to successfully perform the required effort.

Table M-4: Evaluation Definitions

Rating Definition

Significant Strength An aspect of a proposal that has greatly exceeds specified performance or capability requirements in a way that will be very advantageous to the

Government during contract performance.

Strength An aspect of a proposal that has merit or exceeds specified performance or capability requirements in a way that will be advantageous to the

Government during contract performance.

Weakness A flaw in the proposal that increases the risk of unsuccessful contract performance.

Significant Weakness A flaw in the proposal that appreciably increases the risk of unsuccessful contract performance.

Deficiency A material failure of a proposal to meet a Government requirement or a combination of significant weaknesses in a proposal that increases the risk of unsuccessful contract performance to an unacceptable level.

Table M-5: Combined Technical / Risk Assessment Ratings

Color Rating Description

Blue Outstanding Proposal exceeds requirements and indicates exceptional approach and understanding of the requirements. Strengths far outweigh any weaknesses. Risk of unsuccessful performance is very low.

Green Acceptable Proposal meets requirements and indicates adequate approach and understanding of the requirements. Strengths and weaknesses are offsetting or will have little or no impact on contract performance.

The risk of unsuccessful performance is low to moderate.

Yellow Marginal Proposal does not clearly meet requirements and has not demonstrated adequate approach and understanding of the requirements. The proposal has one or more weaknesses which are not offset by strengths. Risk of unsuccessful performance is moderate to high.

Red Unacceptable Proposal fails to meet one or more minimum requirements and contains one or more deficiencies. Risk of unsuccessful performance is high. Proposal is unawardable.

M.2.2 FACTOR 1: TECHNICAL REQUIREMENTS

The Government will evaluate the capabilities of the Offeror’s tool to determine whether they meet and/or exceed the requirements described in Sections 2.1 and 2.2 of the SOW (Attachment

B). The Government will evaluate the Offeror's plan for addressing the requirements in Section

2.1 of the SOW to ensure it adequately addresses each specific requirement. The Government will evaluate the degree / extent that the plan demonstrates the Offeror's clear understanding of the Government's requirement in Section 2.1 of the SOW. Factor 1 will be evaluated using the definitions at Table M-4 and the ratings at M-5.

Data Sources: The Government will evaluate the Offeror’s Data Source listing to ensure the sources listed in Section 2.2 of the SOW are covered, at a minimum. The Government will also evaluate any additional data sources that the Offeror has access to.

Link Analysis and Advanced Filters: The Government will evaluate the Offeror’s ability to provide analytics which will allow the end user to connect events and or person(s), linked accounts, and any biographical data. The Government will evaluate any additional analytical capabilities provided by the Offeror’s tool, such as filtering capabilities that go beyond simple search terms.

Sentiment Analysis: The Government will evaluate the Offeror’s ability to provide analysis on emotion and likely attitudes of person(s).

Foreign Languages: The Government will evaluate the Offeror’s ability to process foreign languages through searches as well as translation of information. The Government will evaluate the tool for the following languages along with any additional language provided by the tool:

Spanish, Russian, Chinese, Arabic, French, Farsi, Korean.

Geo Capabilities: The Government will evaluate the Offeror’s tool for the ability to create custom geo-fencing bounding boxes as well as the ability to conduct pair-keyword searches with geospatial capabilities to view all social media postings for a specific area by region/state and city.

The Government will evaluate the Offeror’s approach in providing extensive search capabilities, specifically their ability to provide the Keyword Based Search, Persistent Search, Manipulation of Returned Data, and Aggregated Data Source, as outlined in Section 2.2 of the

SOW.

M.2.3 FACTOR 2: PAST PERFORMANCE

The past performance evaluation determines the Government’s confidence in the Offeror’s probability of successfully performing the required effort based on the demonstrated recent and relevant record of performance, and quality of performance, in supplying services that meet the contract’s requirements. The Past Performance evaluation will result in a Performance

Confidence Assessment as defined in Table M-3.

In conducting this evaluation, the Government reserves the right to use past performance information provided by the Offeror, information obtained from questionnaires tailored to the circumstances of this acquisition, and data obtained from other sources available to the

Government, to include, but not be limited to, the Contractor Performance Assessment Reporting

System (CPARS), Past Performance Information Retrieval System (PPIRS), Federal Awardee

Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting

System (eSRS), or other databases and interviews with Government POCs (e.g. Program

Managers, PCOs, etc.) or commercial equivalents.

The Government will conduct a performance assessment on recent and relevant contracts based upon the quality of the Offeror’s past performances. Based on an evaluation of recency, relevancy, and quality of past performance information in support of efforts similar in size, scope, and complexity to the SOMEX requirement, the Past Performance Evaluation Team will determine an overall Performance Confidence Assessment Rating…